ScoreSense.com
Reviews and Complaints

I just got my PayPal account out of a negative balance and made an order via the PayPal debit card. Now I get a notice from a company / website I've never heard of before charging me money I just don't have and now the transaction I already executed is going to put me back in the negative. But for some strange reason, their charges are "pending" and that somehow makes it untouchable. I don't get it. Shouldn't the entire purpose of a charge being in a pending stage is to account for possible issues like this? Otherwise, what is the purpose of this status? Everything else done with my PayPal account is done instantly with no problem. But this fraudulent scumbag of a company has managed to mess up my finances when I was just starting to pull myself out of the mess I made myself. I am furious.

I had canceled my subscription over 3 months ago. I just looked today and scoresense took out $12 and some change from my checking account. I did not give them permission to do this. My membership has been canceled for months. I am so frustrated that they still even have my checking account information to take out money when they want to. This should be fraudulent to do this without my knowledge. I guess they thought I would not notice, but with this corid-19 going around I sure do not have time to check my credit scores, plus why would they take out this month, when I have not had a charge in months. This is very sneaky and should be something done about them stealing money from people's accounts whenever they want to.

My account has been charged for the past 2 months for 29.95 each time for a credit report that I did not authorize. I am on a fixed income and do not want this service. What can I do to stop this? I was asked if I wanted a "free" credit report but did not expect to be charged every month. This is not what was advertised. I cannot afford this charge every month. Please help me to stop these charges.

NOW I GET 50 SPAM emails daily
Checking in on Mortgage Rates and was directed to this site to check credit score.
That was my 1st Mistake

Immediately contacted them to cancel
They billed me anyways

In the meantime I began getting dozens of Spam and Junk emails

Had to call a 2nd time to cancel - they just kept trying to sell me
I kept asking about Spam emails - she didn't answer the question just kept moving on her script to sell me

My father passed away December 30, 2019. I am now getting around to checking his online expenditures for recurring costs of which I was unaware and need to call and cancel. I notice a recurring charge of $29.95 for this company. My father was 86 years old and, as many other posters have commented, did not realise that he was signing up for a monthly service. The customer service person told me that he signed up July 2018 and checked once, ONCE, this service. Since then, he has been charged for a service he did not understand he had agreed to.

I am disgusted by these types of merchants who make their money off the back of people who are not in a position to fully comprehend their actions.

I have talked to customer service who is only agreeing a refund for the month in which he died.

Shame on you, Scoresense. I hope the elderly parents of your workers do not get scammed like mine did.

Shame on you.

I didn't realize my free trial was up yesterday until my wife called and told me $29.95 was debited from our checking account. When I tried to call them to cancel and ask for a refund all I got was a informercial and after that was told the number I had called had been changed to 800-712-6600. When I called that number there was a recording saying all circuits are busy try again later. I feel even if I had tried calling yesterday to cancel I would not have been able to get through to someone. Both my wife and myself are disabled can't really afford to lose $29.95. Had I known canceling my free membership would be so difficult I would have never signed up for the the free 7 day trial!

I don't know what's going on but I did NOT authorize or even sign up for your "service" I'm on Disability income and can not afford this membership or whatever it's called. I gave had 2 other incidences in the past week that raised a red flag for me. So please stop taking money out and can i PLEASE get a refund for the money you DID take out? Because of this charge my bank acct is overdrawn
My number [protected]
Please contact me ASAP
Thank you in advance
Laura Collay

Like I said they charged my account last month and this month the same amount $29.95! I've never had no contact with the company never even heard of the company before I don't know how they got my information to bill me! I would like a refund! I see on the internet where the company has also had a lot of other complaints about the same thing, and the same amount of money being taken out of some other people's account! Some people has even said more was taken out of their account, and they don't know how they got their information either! It's the same exact thing over and over again, this needs to stop! Something needs to be done!

I Called to cancel a credit monitoring service that i may have signed up. They bill for a 30 day period and charged my credit card yesterday. you would assume that as i had just paid for a 30 day period, i would continue to have access for the next 30 day period... NOPE, service cancelled today - they pocket my monthly fee and i get nothing. Not professional and should be against the law.

My name is Corissa Bosacki.
Conveniently these folks never answer the phone and trying to cancel online is a nightmare.
I keep trying to cancel my trial membership but it's not working.
I want y'all to cancel my trial membership NOW, or I will go to the Better Business Burea and report your SCAM.
I want my trial account cancelled today!

Corissa Bosacki

Keep charging me since 2016 keep overdrafting my account and NO resolution
$39.95 a month for 3 years!
I am furious and they do NOTHING to rectify it. Return ALL of my money!

I am not interested in your scripted reply of: please call absolutely not just refund my money!
Called again today and got more promises that it will be cancelled once i said i was goung to seek legal help!
They owe me at least $1438.20 not including overdraft fees of $35 almost every single time!
Membership ID [protected]

All the people writing a complaint about this company need to go to BBB, and shut this company down! I am! It's a sneaky scam, and it needs to stop! They are a foreign country and have no qualms about ripping you off! Squash them! I did not know I was signing up for a monthly fee, as it is in small print. Bait and switch! I have spent hours on the phone with them, and they refuse to refund monies take out of my account properly unauthorized! PLEASE, EVERYONE GET ON BOARD WITH THE BBB. DO NOT LET THEM GET AWAY WITH THEIR SCAMMING OPERATIONS!

Provide updated credit score and keep identity safe from being stolen I had my identity stolen and they were advertising on the internet on Experian's website actually and I called and talked to a representative who made me feel like they would be able to to help me with my problem. I had never experienced anything like this before and I only have my bank account no credit cards so I did was Experian told to do which was to get at least one or two little credit cards and maybe a little loan and Scoresense said they could keep me safe. Little did I know they were just going to take my money and that was all.

I got a pop-up ad that I thought was sponsored by my bank, Wells Fargo, and would charge $1 for my credit score, which I authorized. I didn't realize I had signed up for a monthly charge of $29.95 (I would not have knowingly authorized that). I noticed on 7/22 that my Wells Fargo Credit Card had been charged $29.95 and called Scoresense immediately. And when I talked to the representative, I found out that the same $29.95 charge occurred on 6/21/2019. I told them I had not authorized this charge; didn't want their credit score report; that I didn't need it, my credit score is the highest score possible. I didn't need it, didn't want it, and requested a refund. Today, I received an email saying my refund request was denied... What gives.. This is a scam, and misleads other bank customers like me, who have long trusted their bank. That pop-up ad appeared to me to have been a benefit for WFB customers. Not so. Now, since I have been denied a refund, I am going back to Wells Fargo to dispute the charges. And go to the FTC if I have to.

I signed up to check my credit for $1.00 and I have been getting $29.95 for a year now, even after I explained and asked them to stop taking money from my account. I have been charged well over $500 and was charged this last time causing my account to overdraft and late fee charges. I don't know-how this happened even after for almost a year ago I asked them not to start a membership, that I only needed to check my credit that one day. I have proof that I checked it only one day and wasn't able to get back into that account afterward and that I didn't want the membership. I have emails and proof of phone calls in my records. I am ready to take this as far as I need to so that I can be made whole. I am not stopping here because this is a great injustice.

I have asked that this company STOP taking money out of my account and they have not do so to date. With them taking money that I do not know about has cause me to be overdrawn for the last 3 months. I AM SICK OF THIS! It was to be a one time deal to check my credit and now they are taking money out. This company needs to stop taking money out of my checking account every month.

SCORESENSE.COM is the true definition of scammers! I recently inquired about a 1$ credit score. the company charged my card 19.95 for a fee shortly after submitting the 1$. To me this company is nothing short of a SCAM! I am currently on the phone with scoresense.com and the representative is giving me the run around. I kept asking that he cancel whatever subscription scoresense.com enrolled me in and he keeps insisting on placing me on hold to contact billing for a refund.

I just discovered unauthorized charges from my personal checking account, each one for a total of $39.99 from March 2019 to July 2019 (five payments total):
3-19: 39.99
4-19: 39.99
5-19: 39.99
6-19: 39.99
7-19: 39.99. Total unauthorized charges equal $195.95. I did not authorize this service, have never accessed it, have no use for it, and cannot afford it with two children in college.
I want these charges reversed and I want to know how they obtained permission to draft my account without my knowledge or permission. I want my funds refunded. I never want to deal with this company again.

I had an unauthorized charge of $39.95 taken out of my bank account. I did not sign up for a membership, I think i did a one time credit score check. I did not sign up for a membership and did not know that anything would be taken out after that time. I would like my 39.95 put back into my account and take me off of your scoresense membership!
Thank you,
Pat Schweke