Singles50
Reviews and Complaints

I went through the site to cancel my membership and profile. The system does not let you. It asks for you to "fill in a form" which did and then email it back to the customer service account. I have done this twice and twice I get an email back that states exactly the same thing to fill in the form and send it back to customer service. It's a generated response it's not individual. I am due to get charged for the next period and I wanted the subscription and profile cancelled before then.

I received a message on my phone today (11 Nov. 2021) that an amount of R999.00 has been deducted from my bank account. I did not authorize the payment and would have not done so because I am living on a strict, tight budget as an state pensioner. Very difficult situation, especially now over this festive season. Just got back from the bank to possible reverse the transaction. Been told to make contact with the customer service.
Please, please, can I get a refund.!
Please notify me if bank particulars are needed
Hope to hear from you soonest,
Henk

I received a message on my phone today that R999, 99 has been deducted from my bank account using bank card.(2 December 2021).O did not authorize the payment as I had already unsubscribed from your site.I need the money back into my account.I went to the bank to reverse the payment but with no success and you are the people who are supposed to pay back my money.

HI guys

My money was deducted without my authority and the money you deducted to me it is too much for a new member who's been with you only a month and I already paid you R199 on the 30 October 2021 when you deducted my money without even confirm the OTP number which is wrong and you show 80% discount that was not true. I was so disappointed with you guys. Please refund my money that you deduct without my consent, the R995.00 that you deducted today (01.12.2021) and please when you done, take my profile out to your site. I don't trust you guys anymore.

The Card number is
My card number
[protected]
My subscription date was on 30 October 2021

Please refund my money I worked so hard for my money please

Thank you
Regards

Unauthorized deduction from my account. During subscription there was an option for renewal after one month. I declined. They still took money without my permission for a second month subscription. I send them a cancellation request. They insist on having a cancellation request attached. I can not find any cancellation request forms online so wrote my own. There is also no cancellation option on there subscribers website. They are clearly operating on a fine line and there client screening is lackluster as many of the profiles are fake and scammers.

On 29 Oct 2021 I joined the singles50 site and am attempting to cancel the membership since 30 October 2021.
I have been mailing cancellation instructions on a daily basis but I get no response.
There is no form, neither a function on the site to cancel the membership.
If I don't succeed in cancelling membership by not later than 11 November 2021 they will take R999 from my bank account
Urgently assist

I have not used singles50 for months and yesterday I notice you are debiting my credit card account for $299.70.

I have tried to deactivate my account in the past but your company make it so difficult. I also deleted my payment method so you could not charge me again and I never received any notification that you were about to take $299.70 from me of which I cannot afford. I am a single mother that cannot possibly afford this amount to be taken from me.

Please can you refund my $299.70 back to my credit card. Please can you send assurance this will be done

My email is [protected]@live.com

I have just received my bank(Maybank) statement of unposted transactions.

I realize that there was an unauthorized debit on 29th July 2021 of Three hundred two dollars and thirty-nine cents(S$302.39)of Singapore dollars to Singles50.

I have never authorized this transaction.

I am requesting for the full amount to be refund to me. I'm semi retired and the money are very significant to my livelihood in my near future.

Hi I o ly approved 1 MO th trial payment I have been trying to cancel on my app for a month and it won't work now you have fraudulent taken off 999 rand which I did not approve.

The app is not even correct I set area and age and it keeps showing me men living in other provinces and of the wrong age am not interested in this app at all.

I need this payment refunded and my account deactivated asap

Thanks
Penny logan

Hi there. I completed all the questions with the help of a lovely lady. It said I could join with no charge. When I got to the end and it said complete my registration it would not take my email address? Please can you assist me. Thanks Regards Jenny

I don't use this site. I have been charged and want a refund. The money was taken from my MasterCard on Sunday 20 September 2021. Thanks

I took the opportunity for a one month trial at 199. Without my consent or authorization they debited 999 Rands in my account. Stop misleading people how can you debited my account without my authorization. This is totally wrong.
I want my refund ASAP
You can deactivate my account!

I was charged €49.99 and I never gave my consent. I want a full refund. The site doesn't have a complaint section which I find completely ridiculous also.

And now I read I must include 350 characters to add to my frustration. This is preying on the older generations who are not tech savy and it is quite frankly disgusting. If I do not receive my refund I will be taking this further.

I took the opportunity for a one month trial at 199. Without my consent or authorization they debited 999 Rands in my account. Stop misleading people how can you debited my account without my authorization. I will advise people not to use this site. I need my money back. My friend advised me to go online to get my happiness now you add sorrows into my life. I am a widow and mother of 3 kids I need my money back

I have notice on my bank account statement that a company Singles50 Lu Pos. Which states unknown category sounds very suspicious (scam) and have withdrawn $99.80 pending on the 19/08/2021 from my account. I have not joined this dating site and demand the full amount transferred back into my account immediately including a full investigation if not I will be contacting the authorities.

I initially thought I agreed to pay Singles50 the initial trial fee of $9.95 but my Visa card was charged on 6/5/2021, $247.05. I did not notice until today when my Visa was charged an additional $247.05 on 6/8/2021. This is almost $1000 per year and I do not and have never used the service

I'm amazed at the number of people being scammed and am curious about the number of refunds received from Singles50. Has anyone recovered all the money they wasted on this site?

I will probably have to contact the bank and cancel my Credit Card. I'll also contact Australia's scam watch and Visa to ask how Visa continues to allow this obvious scam business to be a Visa Merchant

Do not give Singles50 any payment details, they definitely take advantage of our naivety

It said it was taking $9.95 on the 19th changed to 238.80 the next day, I want my money back.

I am C.P.Rendle of Nelson New Zealand, [protected]@gmail.com . I signed up for your service on 17 January 2021, then cancelled the service on 19 January 2021, by emailing a signed document notifying you of my wish to cancel, as demanded in your registration contract. I have shown no interest in your service since then
I have now at 12.00 am 18 July 2021 had $460.80 debited from my bank account . This is unacceptable .I demand reimbursement.

C.P.Rendle

I cannot access my account. I have sent countless emails to Customer Services, with no resolution only automated responses. The emails were sent from the email I used to register on the site.

I initially tried changing my work email to my Gmail, and the system kept saying invalid email. After several attempts, I accidentally entered an incorrect email, which strangely the system accepted. I did not confirm that email.

Since this problem is not being resolved, and I cannot access the site. I requested a refund.

Regards,
Alison

After numerous mails still not cancelled! Keeps on asking me to fax but I cannot even access site currently. Think I am blocked.

06/01/2021 10:12 - jean small wrote:
Please cancel my membership with immediate effect.

Email address:[protected]@gmail.com
Contact idd69bcf69-a89b-4789-8bcf-5e09bd188224
First name, last namealbertus johannes small

Address:39 logan crescent, bonaeropark
Zip, city:1619, kemptonpark
Telephone:[protected]
Albertus j small
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