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SingTel

SingTel review: Singtel corporate service

E
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3:39 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

Our corporate is using Singtel services, and the services provided are way below the passing standard.

I have requested for my new entity a new account, to be separated from the other entity, ever since Apr 2023. After months of wild goose chasing, in Aug 2023, I finally received a reply that the new account has been created. However, when I logged in to the biz portal, I wasn't able to view the new account. I sent another email to give me the access. I was told that I am the SPOC of the new account under our new entity. It was another ball-passing for another month. I didn't get any reply for weeks after that. I sent another email today to follow up on this request. Another customer service agent replied with a whole log of procedures for us to do before I could be appointed as the SPOC and have access to the new account. This is absurd! I was told I was the SPOC of this new account last month. Why do we have to restart all the process to appoint me as the SPOC? I simply asked for the access of the account to which I am already the SPOC, through the biz portal.

This is never ending and frustrating. For my next company, I will definitely request to not use Singtel service at all.

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  1. SingTel Contacts

  2. SingTel phone numbers
    1688
    1688
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    Customer Service
    +1 (800) 763-1111
    +1 (800) 763-1111
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    Sales
    1606
    1606
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    Post Sales and General Enquiries
    100
    100
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    Directory Services
    +1 (877) 746-4835
    +1 (877) 746-4835
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    United States
    +65 62 351 688
    +65 62 351 688
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    Customer Service
    +65 67 631 111
    +65 67 631 111
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    Sales
    +65 62 211 606
    +65 62 211 606
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    Post Sales and General Enquiries
    +65 68 383 388
    +65 68 383 388
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    Singapore
    +1 (212) 269-7920
    +1 (212) 269-7920
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    United States, New York
    +1 (650) 508-6800
    +1 (650) 508-6800
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    United States, San Francisco
    +61 280 827 800
    +61 280 827 800
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    Australia, Sydney
    +44 207 122 8000
    +44 207 122 8000
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    United Kingdom
    +49 699 750 3445
    +49 699 750 3445
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    Germany
    +88 11 184 988
    +88 11 184 988
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    Bangladesh
    +86 106 410 6193
    +86 106 410 6193
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    China, Beijing
    +852 28 771 500
    +852 28 771 500
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    Hong Kong
    +91 114 152 1199
    +91 114 152 1199
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    India, New Delhi
    +81 354 377 033
    +81 354 377 033
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    Japan, Tokyo
    +60 377 282 813
    +60 377 282 813
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    Malaysia
    +63 28 872 791
    +63 28 872 791
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    Philippines
    +82 232 877 575
    +82 232 877 575
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    South Korea
    +886 227 411 688
    +886 227 411 688
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    Taiwan
    +66 22 569 875
    +66 22 569 875
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    Thailand
    +971 43 636 705
    +971 43 636 705
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    UAE
    +84 439 432 161
    +84 439 432 161
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    Vietnam
    More phone numbers
  3. SingTel emails
  4. SingTel address
    31 Exeter Road Comcentre № 01-00, 239732, Singapore
  5. SingTel social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
SingTel Category
SingTel is ranked 35 among 346 companies in the Telecommunications category
#33 Zain Group Zain Group #34 Mobily Saudi Arabia Mobily Saudi Arabia #35 SingTel SingTel #36 Advanced Info Service (AIS) Advanced Info Service (AIS) #37 STC STC

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