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Skype

Skype review: fraud or scam 31

E
Author of the review
9:54 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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I just received this email...
Dear GE Money Bank customer,

A charge of 11.34$ was made to Skype Inc. from your credit card.
If you haven't authorized this charge, please cancel the payment and get a full refund.
http://www.gemoneyxxxx.com/cancel-payment/ (I purposely X'd out so you won't go to link)

Yours sincerely,
GE Money Cards Department.

I did go to the link then I linked all of the sections below the webpage and it directs me back to main page. I do not have a Skype Account. I believe that these people are attempting to steal your credit card information. I fowarded this to my bank and credit card company. I hope this helps.

Update by EGCVictim
Mar 01, 2012 10:02 pm EST

I got the same few months ago and now another bad email in attempt to steal again.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

31 comments
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Mike Shomo
Apr 26, 2008 12:43 pm EDT

these fu#king as#holes took $28.00 out of my account and I have never herd of this company

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Jac
Fairfield, US
Mar 02, 2009 12:53 pm EST

The same thing happened to me. I know nothing about SKYPE and never used them. I was billed twice. The first time for $12.84 three times on the same day and the second time for $10.00 three times on the same day.
How is it that they are getting away with this and how can we stop it

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sherry
US
Mar 07, 2009 10:38 pm EST

same thing happen to me! i noticed on my january credit card statement in amount of $75.92 + 2.20 foreign transaction fee from skype.com which ive never heard of before. i had posession of my card. ive called my credit card company immdiately to dispute the charge and i received a letter with computer print out from skype with my name as a card holder and order number, and cvc (?) result being approved.
what the f*&k! im so upset right now i cancelled my card just in case they charge me again. is there any place i could file a complaint to?

apumedia
apumedia
kc, US
Apr 20, 2009 2:25 pm EDT

I SAY LETS TAKE THEM OVER, TAKE THEM OFF LINE FOR GOOD EBAY GETS AWAY WITH STUFF AND THE LAW DON'T DO NOTHING.

NOW WE SHOULD TAKE THE LAW IN TO OUR HANDS AND KICK THE CRAP OUT OF ALL THE SO CALLED BOTS, NO HUMANS ARE THERE SO WHAT WE HAVE IS BOTS.

ANYONE UP FOR SEEING SKYPE FALL LOL LET ME MAKE A CALL LMAO OH READ MINE TOO YOU ALL.
IM SLANDERED FOR FALSE ACTS OF FRAUD, AFTER SKYPE STEALING MY FUNDS.

AND IT IS AFTER YOU TAKE MONEY THEN CLAIM FRAUD TO EXCUSE YOUR ACTIONS. THAT'S THEFT AND WITH PRINTED DOCUMENTS TOO YOUR SCREWED EBAY AND SKYPE.

apumedia
apumedia
kc, US
Apr 20, 2009 2:27 pm EDT

ONLY PLACE I KNOW TO FILE COMPLAINT IS BBB, FTC, US DEPT OF COMMERCE.

SHOW THEM THIS PAGE AND OTHERS, WE ALL MADE COMPLAINTS TO TELL EAY TOO THEY SEE ALL THIS THEY MIGHT HAVE A PART OF HUMAN LEFT IN THEM.

apumedia
apumedia
kc, US
Apr 21, 2009 1:32 pm EDT

Eric Suesz caontact him he blew it when i was working on this now my actions have been cloased to get this done due to disruption of get satisfaction.com, we cant perform our investigations to get this done.

i had him in my pocket then that guy removed my post for the support section all.

sorry but wen people refuse to work with me or what i work on i cant help no more get satisfaction.com - Eric Suesz stoped a legal matter freom getting done another company faving the skype gives me reason now to believe that guy is a part of it. on on that site he is also answering the company emails

apumedia
apumedia
kc, US
Apr 24, 2009 9:34 pm EDT

today i won this case my job with them is completed

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dalisjob
AR
Apr 29, 2009 8:18 pm EDT

I too have a compaint about SKYPE. Skype is online, no one to speak with only email. On April 20th I was billed $59.50 which should not have been billed. I did not authorize this charge. I received their email stating they´d be reversing the charges within 5-7 days yet todate I have not received my refund. Their business tactic leave much to be desired. No simple way of cancelling, no phone access, no true customer support. It´s over 8 business days and the refund has not been received and today I received an email stating Thank you for your order of which I did not place I replied telling them again that I did not authorize anything and was expecting my refund which was over due. I´M KEEPING MY FINGERS CROSSED !

apumedia
apumedia
kc, US
Apr 29, 2009 9:05 pm EDT

i went to paypal cause i use them and paid them from it as well umm only deal is ftc... let them know of this as well and contact your bank make a note to them its not your charge and to block all access from skype. i had to do the same at citi bank.

skype can no longer access no account of ours on there as well.

get satisfaction.com look up skype you will get an answer once a day only not a daily online time like we are used to. you also might bring up this list of complaints and post as we did on the get satisfaction.com site so all are aware they are frauding accounts.

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bucky1912
Danville, US
Aug 05, 2009 8:33 am EDT

This has happened to me too! I've been hit 6 times 2 days in a row! My bank even shut down my debit card and they were still able to steal money from me! I'm not a member either and I have never heard of them! You can't reach the ### and they can just keep hitting you over and over! Anyone know how to stop this? Bank says they can't.

apumedia
apumedia
kc, US
Aug 05, 2009 2:43 pm EDT

bucky1912 yes there is a way to contact

paypal is one and get satisfaction.com is another, they are on UK Time frame And USA time frame.
Paypal is a way to make a fraud claim you may have to do this by banks help. dispute charges with bank if they refuse tell them you will be contacting the fdica insurance people will do something.

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AJM05
US
Aug 25, 2009 9:29 am EDT

They took my money too...

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alfin.okullo
BE
Nov 12, 2009 2:40 am EST

I have also paid or my skype credit on 7th of nov 2009. I have a PDF invoice from them.
Todate there is no skype credit on my skype account.
I cannot call anyone using skype.
Its so dificult ot contact there customer service and they have not replied any e-mails I have sent them!
Some thing really should be done.
I am going to e-mail my credit card providers and ask them not to authorise any new paymens to skype. I hope this can be done.
However as soon as I can get closure on this matter Iam never going to use skype again and I will just disable it from my computer and uninstall it straight away.
My cellphone number is +[protected] upto 12th december 2009.
Then I will go back to Uganda until may 2010 and my contact in Uganda will be +[protected]

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M Geldenhuys
Melbourne, AU
Nov 16, 2009 2:58 am EST

Receive a sexual harassment from Adam Heuskes, Melbourne on skype

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Skypeuser
San Diego, US
Mar 14, 2010 4:54 pm EDT

fraud@skype.net

use this address to file complaints to Skype

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Eatameeeee
Yesssiree, US
May 17, 2010 2:46 pm EDT

Alright... free sexual harassment from Adam Heuskes

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Warren Case
Breezy, US
Aug 13, 2010 10:27 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

They assigned me a number that was already in use. They will not give me a refund, nor will they give me a new number.

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sbarbar3
Myrtle Beach, US
Aug 13, 2010 1:18 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Withdrew $41.00 from my debit card w/o my authorization

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saddam.qureshi5
PK
Feb 26, 2012 4:45 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

ho sar i have one complaint to skype sorry to say sar i like skype & i love skype here a 1 skyper was blackmailling me his skype name is Egor sjus he is black mailing so contact him he is from karkow poland kindly report him iam from pakistan

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TsvetiS
York, US
Mar 01, 2012 10:37 pm EST

I got the same email. I do have a Skype account but never gave them any of my bank or credit card information. I would also like to know what is going on?

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TsvetiS
York, US
Mar 01, 2012 10:38 pm EST

I also wanted to add that I do not have a GE credit card

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lisa msb
Norman Park, US
Mar 03, 2012 2:41 am EST

I received this message too and do not have a GE card and never gave any credit card info to Skype. What is going on?

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lperaza4312
Kingman, US
Mar 04, 2012 12:14 am EST

Wow, I received the same e-mail, Was afraid to click on it. I have never heard of this company before and do not have a Skype Account. So there is no reason to bill me. Have they charged anyone' s credit card yet or is just a threat.

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hbc
US
Mar 10, 2012 11:10 pm EST

I received the same email today and also don't have a skype account.

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Billie27
west farmington, US
Mar 31, 2013 10:52 am EDT

I've never digned up for skype nor have I ever gave them my billing information but this morning (march 31st 2013) I found that I had three pending transactions of $12.75. I live check to check and my kids as lmost didn't have a visit from the "easter bunny" today! But the bank stopped pmt and my money was put back in my account. But now I've got to csncel my card snd be issued a new one. As well as file a dispute with skype.

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SlenderSpider
Edmonton, CA
May 04, 2013 4:16 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Skype charged me 3 times for the same transaction. The first time legitimately back in Nov ', 12 then recently they stole two more payments of $36.01 from my credit card in Apr '13. I complained as soon as I saw the second two payments. I was told that the money would be refunded to me in full. I spoke to Skrill also - they are the people who deal with actual financial transactions made via Skype - they told me they money would be refunded onto my credit card.
LIES!
One payment they refunded as Skype credit on my account - so they still have my money and the other payment they refused to repay. I just got the same repeated robot message telling me that they could no longer help with my request. Not only do I fall well within their policy for refunds - but I also did not authorize the payment in the first place, so legally they do not have a leg to stand on.

I am now filing a dispute with my credit card company. It's the only way I can see that I'll get my money back. I think we should get a petition or some kind of legal movement together - there must me a lawyer out there that will be willing to take all of our cases (to take an individual one would be pointless - as the disputed amounts are so small, he/she would not earn any money off it). By taking on thousands of us, the case would go to court, Skype would be exposed and have to pay the money back, and the lawyer would get a decent payout for his.her trouble.

Now, how do we go about doing this?

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Dennis B. Cook
Fresno, US
Jun 02, 2013 9:37 pm EDT

I have a surface tablet and downloaded Skype from the store. Didn't need it and took it off my menu. I then got a email today that I was charged 39$ for a three month trial. It said if I wished to contest the charge to fill in the PayPal form with my name and card information. Looked like a valid PayPal form, but I know PayPal would not ask me for information they already had. So I went to PayPal and there was no transaction to Skype. I believe Skype is trying to steal CC info.

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Milanz
San Clemente, US
Sep 09, 2014 6:01 am EDT

Agree. Downloaded Skype for free trial. Decided I didn't like it, Skype charged me anyway. I contacted them for a refund, got a "confirmation number". They have since not refunded the money, $13.99, and tried to charge me for the next month anyway.

They are a bunch of disgusting crooks and greedy pigs. Never touch Skype, it's a SCAM.

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SantanuP
AU
Sep 06, 2015 4:50 am EDT

I have purchased Skype subscription for calling to India on 6th September, 2015 for INR 1210. As the payment has been made subscription has not been delivered.

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SantanuP
AU
Sep 06, 2015 4:52 am EDT

I had made payment for skype subscription for calling to India for INR 1210 using my Westpac account. The payment has been made but the subscription has not been delivered by skype

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Peggy Lancaster
US
Aug 05, 2016 11:05 am EDT

I was scammed by a company representative posing as an IT person from HP and when I refused to send him information he hacked in to my account and charge $25.00 x 4 to skype. I have never had or used skype. I have filed a police report and have a private company investigating the messages and phone calls. I would suggest unless you want to be in the middle of this lawsuit that you refund my money immediately and I will not press any charges. I work very hard for what I have and I will not tolerate people stealing from me or my family. I will do whatever it takes to correct this issue.

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