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This company has allowed someone that stole my debit card information to use it. After emailing back and forth with different people from customer services (because they do not have a phone number to call), I had to give them the first six and last four numbers of my card along with my expiration date and the name on the card (MINE), I looked at my banking account and once again the company added another charge! I do not, nor will I ever, have a skype account. They keep giving me the run-around about the first charge and I have yet to get a response since the second charge hit my bank account. They are not assuming responsibility for these charges, or the fact that it is a stolen card number. They are telling me that these charges may be for a family member or friend’s account. It is just me and two small children in my home, AND nobody that I know has a skype account. We all have Logitec Vid to chat with my sister in Georgia (we live in Illinois). We do not even ever use it, but that is what we have. It is a very nice and FREE program. Skype customer service has asked me time and time again for a user name and account number and I have repeatedly told them I do not have an account. I do not trust these people and would NOT recommend doing service with a company that can take such a crime with little concern. And on top of the little concern allow a SECOND charge to be fraudulently charged with this stolen card! I wrote the beginning of this review about 9 hours ago to as many skype review sites as I could, but now I look at my account again and (after canceling my card this afternoon) I have two more charges, making it a total of FOUR fraudulent charges. I have been unable to get a response to my THREE emails to them today, but needless to say I am beyond pissed. My FOUR charges are for 13.83, 13.88, 13.88, and 13.97. This company needs to be stopped. To make things worse my bank not only is CHARGING me to get a new debit card, but they are unable to do anything until these charges are no longer pending. So as long as these charges are pending, I cannot have that money. The first charge has been there since the 19th at least and today is the 22nd. So for three days I have been unable to have all of my funds in my account because of these people.
The complaint has been investigated and resolved to the customer’s satisfaction.
Hello I have 3 unauthorized charges to my account in the amount of $10.00, $10.00 & $ 18.00
I agree - I have unauthorized charges from SKPE also..
I have unatohorized transactions from skype and i can't not talk not one on this company.
found unautorized charges to my bank account. Three charges for 10.00, 18.00, and 18.00.
my charges for skype are $21.00 each
My fiance's business account was just charged for $10.00 and they tried to put another charge through for $18.00. How do i find these guys and get our money back? Please help... If anyone has a phone number to contact let me know...
I do not even have an id name or pass word How can they take out $10.00, and another$10.00? I dont even know what they are all about. Please some one has to know how to get a hold of these people.Donna.
just had the same thing happen to me today, checked my online on my bank account and there are three charges for 10 bucks all on the same day. I had never even been to the web site I'm so pissed right now I'm shaking. We are a one income family with two kids how dare they take money from hard working people when so many people are struggling to make ends meat. If you want a way to contact them look them up through the BBB and you can get a phone number I have not called it yet but trust me I will get a hold of them and get a real person on the phone and let them have it. Oh and they have a F from the BBB hmmmm I wonder why.
I had this happen to me today - 3 charges for the same day along with 3 international fees for the same day. Needless to say, I will be calling my bank tomorrow.
THIS SCAM HAS RESURFACED! On December 2nd, I received three (3) unauthorized charges against my bank card for $15.06 from a company PRETENDING TO BE www.skype.com. I say pretending because Skype never had my financial information in the first place. It is not required to give a credit or debit card number or information to sign up for the Skype service. Members can call each other for FREE! If you call someone OFF the system (not a member of Skype) then you are required to pay fees. The REAL Skype service didn't have my bank card number to charge me ANYTHING! My bank flagged the charges and shut down my card before any more charges came through, and they did try one more time to charge.
Someone else is using Skype's name to phish for credit card accounts (credit or debit cards that have a logo like MasterCard or Visa) that they can scam. These three charges cost me (2) overdraft charges against my account totaling $70 which will take me two weeks to recover through a formal dispute filed with my banking institution. Plus all the time and effort of explaining this mess - over the phone and in person, traveling to the bank 35 miles away from my home, and the hassle of having $115 less in my account to use for living expenses (for up to 3 weeks!) while my only income is unemployment. These small charges can be easily overlooked by the average person who doesn't check their bank balance daily or who doesn't have a good bank like mine that froze my card when the charges came through and were suspicious. BE AWARE!
as do i. im talking to my bank now. 10.00, 10.00, and 14.34. what is this crap?
I just checked my account today and had 2 fraudulent unauthorized debits of 11.50 from WWW SKYPE COM INTERNET LU [protected]. Be alert
Found 5 fraudulent unauthorized charges on my bank account, 358.00, 358.00, 71.79, 71.79, 71.79. It is a shame a company like Skype would be involved in fraud like this.
Noted charges this morning. Called my bank and cx'd debit card. Additonally, had a charge of $25 yesterday, notified bank and called IDT (the one that $25 in question). IDT gave me a ticket ref#. Checked on line this morning at 3 am, charge not there. Checked this morning at 11:30 am and there was the $25 + the $10 from skpe. What's happening? I have only used my debit card once in 2009 for pos. Other times were only for deposit at Chase atm.
OVERDRAFT NOTIFICATION
Your account is currently overdrawn and requires your immediate attention.
You will incur a daily fee beginning on the 8th day of consecutive overdraft.
Transaction History
Date Transaction Type Description Amount
Beginning Ledger Balance: -$44.19
01/07/2010 POINT OF SALE DEBIT POS- WWW.SKYPE.CO INTERNET LU [protected] -$10.00
01/07/2010 OD FEE -$34.00
01/07/2010 POINT OF SALE DEBIT POS- WWW.SKYPE.CO INTERNET LU [protected] -$10.00
01/07/2010 OD FEE -$34.00
01/07/2010 POINT OF SALE DEBIT POS- WWW.SKYPE.CO INTERNET LU [protected] -$10.00
01/07/2010 OD FEE -$34.00
01/07/2010 INTERNATIONAL TRAN FEE INTERNATIONAL TRAN FEE -$2.00
01/07/2010 INTERNATIONAL TRAN FEE INTERNATIONAL TRAN FEE -$2.00
01/07/2010 INTERNATIONAL TRAN FEE INTERNATIONAL TRAN FEE -$2.00
Current Ledger Balance: = -$182.19
Can anyone confirm their charges looked like this?
was that a cut and paste or did you type it in?
(i would think its a cut and paste)
did anyone else notice that its not www.skype.com - but www.skype.co?
ie its not skype (the net phone company) but someone pretending to be them by having `almost' the same name...
bit like blaming FORD if you were sold a F0RD
;-)
(btw the 2nd one is a f, then a zero then a r, then a d- ie F0RD...)
oldest trick in the book for scammers - use an 1 instead of an I, use a 0 instead of a o- looks close enough at first glance...
this happened to my dad today four charges of $16.63 and the ### don't have a number for customer service. Gosh I hate them!
No sense in bickering about typos, misspellings or what not. Skype needs to be helping handle these regardless. If I had a company that was being copied and stealing from people, you better believe I'd be on it!
Also, my bogus charges are from ...
Pending Misc. Debit POS DEBIT SKYPE.COM LONDON LU $16.68 (copied and pasted)
Doesn't look like a .co or any of that. Also, considering where Skype is based, well...it looks like them to me! When you also consider how IMPOSSIBLE Skype makes it to contact them, it will make ya wonder!
Just got off the phone w/my bank because I was charged $1.00 and then $18.00 from a company called www.skype.com. I have no idea who these guys are NOR did I purchase anything from these guys. Now I get the FREAKEN pleasure of closing my credit card and disputing it. Like I got the time to have worry about this, go thur the hassel of closing out one credit card and opening up another, not to mention have to write out why I am disputing it... Seriously don't people have better things to do w/their time than to try and rip other people off...
I had to viist my bank today due to 2 charges, $1.01 and $10.08 from www.skype.cominternet LU. I see there are other complaints. What I want to know is this: was anyone able to determine WHO did this and HOW it was done. How do we prevent it from happening again? Skype is not downloaded on my computer. How can this happen?
I just noticed a $10.00 charge on my account from www.skype.com internet lu and I have no idea who they are. I've never heard of them. But I don't care who they are, they better not debit any money from my account and I didn't authorize it. This is very bad if they can continue to do this and we don't know who they are and how to stop them. Someone needs to do something and soon!
Bernice
I just had a $13.86 charge to my debit card - my bank called me and told me that there was suspicious activity - told me that it was porn.
I just want my money back. They are investigating the fraud so maybe this will stop.
I just looked at my account and saw 2 pending charges of $13.56 and have no idea where they have come from!? Looks like there are quite a few people here with the same problem. I did not authorize any of this and I called my bank (Chase) to see if I could get more information on it and being that it is pending, I cannot. I assume I won't be able to seeing as though this is a scam. Looks like I will have to call the claims department when this posts.
I see that Ihatescammers10 got hit in Florida. I live in Florida too and my account is with Chase. I just found a charge of 15.89 to my account and I don't even know the company either. They would not stop any charges until it goes through. I refuse to change my account and will fight them for any charge. There should be a federal internet connection that we can email these types of charges. If anyone knows, please let us know. I will be happy to put these people out of business!
Just now I was charged two times for 18 dollars.
I have no idea how they got my credit account numbers?
What can I do?
That's what is on my account statement:
VISA CHECKCARD DB-POINT OF SALE
WWW.SKYPE.COM INTERNET LU
A $10 charge from this WWW.SKYPE.COM INTERNET LU is currently pending on my account. My bank's customer service line is closed (ARRGGGH) heading to branch TOMORROW
I have 4 charges of $10.00 taken out of my checking account. As of today I will no longer put my credit card in another person's hand.
WWW.SKYPE.COM INTERNET LU Trace # charged me $13.50 SIX TIMES in less than an hour two days ago (total of $81.00). I have NEVER been to www.skype.com and have no idea how they got my banking information.
I contacted my bank, they cancelled my debit card and are sending me out a new one and adviced me to take my bank statement to the police station, file a report and then give the police report number back to the bank and they would fight to get my money back.
I have had NO LUCK in getting in touch with www.skype.com. Good luck to others fraudulently screwed by this company.
I just noticed myself and glad I'm not alone. Her is a copy of my bank statement that put me over and got a $30.00 overdraft charge. One Pissed off MF! WWW.SKYPE.COM
INTERNET LU 3/18 00:58:27
POS Purchase 7.93 3-22 0.59-
THIS IS REALLY PISSED ME OFF, 05/20/10, .EARLY IN THE MORNING WHEN I CHECK MY BANK ACCOUNT ONLINE, WWW.SKYPE.COM INERNET CHARGE ME TWICE ONE IS 10.00 THEN 18.00 DOLLAR. i HAVE NEVER SIGN UP THIS SITE AND DONT KNOW ABOUT THIS SITE. I WAS SHOCK THAT WHY I HAVE CHARGE IN MY BANK ACCOUNT THIS AMOUNT THAT I HAVE NEVER BUY OR DO THIS SITE. NOW I HAVE TO GO THE BANK, WAISTING OF TIME. I HAVE TO LET THE BANK KNOW TO STOP THIS THIEF. SOMEONE IS DOING A FRAUDULENTL BUSINESS, THIS CAN MAKE THE BAD PERSON RICH WITH STEALING MONEY FROM A TONS OF PEOPLE. I HOPE THIS PERSON DIED AND BURN HIS/HER BODY IN THE HELL.
May 23rd and this jerk is still in business. my bank called to tell me they caught this charge for 12.72 and wanted to make sure it was not a legit charge. it was not and they cancelled my card and sent me a new one. At least the bank caught it and I didn't get stuck with the charge. Thanks Wells Fargo.
I have purcharse on April 18 order No. [protected] unlimited world 3 months for £22.77 But you have deliver April 25 order [protected] another unlimited world 3 months for £22.77 and On July 19 you have deliver £11.50 in order No. [protected] auto- recharge on low balance.And it had been taken from my account:
1-26 April £22.77
2- on 03 May £22.77
3- on 26 July £11.50
This is unbelieveble and unacceptable.
I appreciated if you can solve this problem and refund the money or credit in my skype account to use it after finished with the unlimited world 3 months, wich will finished in October.
Thankyou.
Well I thought I was alone in this mess and I guess I am not! I had 3 consecutive charges in the amount of $13.25, and then one more for $13.08 from this "skype" service! I have never provided them with any of my account information. I called my bank and they removed one of my nsf fees, however, are refusing to remove the other one, or refund me my money for a charge that I did not authorize. They want me to put in a dispute, however, they let me know because the charge is not $15 or more, they are not sure if they can dispute because it will cost them more than that to dispute the charges! I am so upset and I feel so violated that people have nothing better to do than take money from people who work hard at earning the few bucks that we have! I am praying that my bank helps me through this, because obviously skype has not even a way to be contacted (even though I know this is not through them!). Also, skype wants me to put in a ticket, giving them my credit card information so that they can start their own investigation. Why would I want to do that if obviously someone has stolen my information!?! What is going to stop someone from their site from stealing my info too?!
logiciel skypes gratuit en francais
I just got my statement in the mail and noticed 5 different charges for SKYPE.COM. One was for 68.54 and the other for were for international service and were about a dollar each. The first thing I did was go online to try and contact the company ( I HAVE NEVER EVEN HEARD OF SKYPE) but I could not find any contact information. I am growing more and more frustrated.
NECESITO QUE CANCELEN EL CARGO A MI TARJETA, DE NUEVO LEON MEXICO
NECESITO UN MAIL O UN TELEFONO.. PARA TENER COMUNIACION DIRECTA
I have also been a victim, when I got up this morning and checked my bank account I was charged $10.00 and $18.00 from SKYPE.COM. Does anyone know how to get the money back. I had to cancel my debit card and get another one so it would not happen again. Know I have to wait ten days before I get a new card.
I live in the San Jose area of CA. I am an art student living on loans and grants. Yesterday May 5, 2011, I had "Skype Telecommunications" and "Skype" charged me $18 then $10 three times in the same 30min time frame. I had just been to the grocery and bought some hamburger buns for like $2 something. (I used self check out) then I went across the street and was planning to get some taco bell but my card got declined, which was weird because I knew I still had money in my account. When I returned home I checked my account and found the charges. I contacted by bank and informed them. They said I couldn't stop the charges even if it were still being processed. I had to wait for the money to be cleared out of my account before I could file a formal complaint. I have no Skype account! My computer is regularly scanned for viruses and malware. My internet wifi is secure with encryption and won't let other users on unless I allow them access. I really hate this crud!
Skype cause my account to be overdrawn because they took money from my account without permission! I called England on May and used enough money to have a balance of $2.33 as of 3 minutes ago! yet they took $10.00 out of my account on 5-6-2011 but my bal remains at $2.033 with out a call since May 1, 2011. Skype is not to be trusted and I am taking this to Facebook and twitter to WARN people if they are going to use this service...only use a card that you reload. I have been exchanging emails with them since 8pm last night and i still am. I have called the FTC, BBB (which couldn't help) But next is the State's attorney General. Oh also I have contacted the CPA. Everyone needs to be aware and warned!
I been charged every months for $12.99 for a world communication service but when I try to call in Spain I cant get trow?