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Specialized Loan Servicing [SLS]

Specialized Loan Servicing [SLS] review: class action suit 183

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A class action suit is being filed against sls. Any one that have a loan immediately contact your lender, or previous lender and request a copy of your loan. Check your signatures, make sure your file such as signatures or promissory notes, are not altered. Ask your previous lender, who owns your loan. If you are a victim of fraud immediately contact authorities and file a complaint. Make sure a tila audit is conducted on your loan. Share copies of the audit report with someone you can trust. If you are a victim of fraud file a compliant with the fbi to investigate.

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The complaint has been investigated and resolved to the customer’s satisfaction.

183 comments
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Mrs.. Lynch
US
Sep 16, 2015 2:51 pm EDT

1. Need information on the LAW firm that is handling the class action.
2.State in which this lawsuit was begun
3. Date and any actions so far taking place against sls
Just had my information sold by BOA to SLS and want more information before I take it the Attorney Generals Office
Thank you in advance.

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Sylvia Barnes
US
Nov 01, 2015 1:38 pm EST

I have been trying to deal with SLS for months now. I have sent the documentation they've requested several times ... Just like BOA they say they haven't received it. Or, I was missing documents. Every time I call, I get a different person on the phone. They all say they are going to help me resolve my mortgage issue, to no avail.
I am really concerned that my house may be foreclosed on and I will not have a roof over my head. What can I do ?

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The Fierce One
US
Dec 06, 2018 10:01 pm EST

Yep...I faxed them documentation regarding what we had to pay through Chapter 13 by an Order from the judge. They said that they never received the fax. Had to resend and still no word on them making that payment adjustment. They even went as far as putting our monthly payments toward the arrearage and not the post-payments. So it looks as though we did not pay according to the Motion for Automatic Relief through our Chapter 13.

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Jdickerson
US
Nov 06, 2015 3:00 pm EST

My mortgage company sold my account to SLS this year 2015. Ever sense I've had nothing but trouble. Now they over drawer my check through a unauthorized transaction. Now I have no money to pay my bills nor feed my children. Please include me in the class action suite against them.

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Reviewer63457
Nov 22, 2015 9:02 pm EST

Any class action suit, sign me up.

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edmiley86
US
Dec 03, 2015 7:28 pm EST

I am also a victim of SLS. I purchased my home in 2006 through Countrywide and then Bank of America and now finally through SLS. For over two years I have been sending and resending paperwork to them for the Making Home Affordable program and also modification. They will not take payments from me unless it is for the full amount the behind. My credit is shot and because my payments are behind I cannot refinance through anyone else. I am a Veteran of the USMC and can get a VA Mortgage and have a certificate, but with my credit being shot, I am in a mess. I have a wife and 5 children and we are looking at being homeless if something is not resolved...I would like to be part of this Class Action Law suit. My email is edmiley86@yahoo.com

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Joe Seftner
US
Dec 23, 2015 10:53 am EST

Was or is a suit pending...I have been trying for years to do Hafa short sale...they come up with excuses to not do it...big scam...

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Jesusr96
US
Jan 02, 2016 11:18 am EST

My wife and I went through the same issue with SLS. My home was bought with countrywide and then went to bank of America and then sls as well. All the calls I made and papers I send according to them were never in order. I have saved all my paper work though it was been a few years that we lost our home in phoenix az. I would like to be added to this lawsuit. zeusweiser@hotmail.com

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d r d
US
Jan 05, 2016 5:58 pm EST

I am going CRAZY here! I applied for a ------ mod with SLS in April 2014. SLS said they could not give me an answer because my ---- was transferring back to B of A, and the transfer would be competed in 60 to 90 days. I sent in a ----- mod to B of A. They then told me that my ---- was now transferred back to SLS and I would have to reapply with SLS, AGAIN!. By the time the dust settled in May 2015, I again resent my ----- modification package to SLS. I follow up and i was told my ----- was still with B of A, so i called B of A, they said the ----- was still with SLS. I could never get a straight answer. So now one knew where my ----- was, not until December 2015 when SLS filed a notice of default . I again called, and called, and called, and no one could help me. So i called the company that was foreclosing on my property. They said it was defiantly SLS and gave me an ID number. I called SLS and again they told me my ----- was transferred to B of A, until i read them the ID number from the NOD company. Magic happened they found my -----! SLS said they were sorry but there file shows my ----- is still with B of A and that I abandoned the -----. I sent in another modification on Dec 21. under the new ID number. I followed up today and they still feed me the same story and say my modification was not excepted because my ----- was abandoned. So i stayed on the phone with them for 1.5 hours and now they tell me my ----- modification paperwork was excepted on December 21st but it got filed under the old ID number, even though i put the new ID number on all the paperwork. HELP i just want my Modification!

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Pat Fritze De Collibus
US
Jan 08, 2016 2:48 pm EST

Our file was transferred by Bank of America to SLS. The only complaints that I have are 1- their website is useless. It is a nightmare trying to access info. 2- they refuse to send me monthly statements for payments. 3- They have not reported us as current or even existing on the credit reporting agencies. I would be happy to be included in the class action lawsuit if it is still ongoing. Can you please provide a contact point to provide my info.

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Rena Clevenger
US
Jan 14, 2016 11:40 pm EST

I suggest you contact the Law Offices of M. Susan Rice at [protected] and tell her that you are interested in a CLASS ACTION LAWSUIT against SLS. I spoke with her yesterday and she is developing a list of potential CLASS PLAINTIFFS! I AM SO FURIOUS WITH SLS just like so many of you. LET'S GET THIS DONE!

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Rena Clevenger
US
Jan 15, 2016 12:45 am EST

Hello! If you posted your email address on this board, I took the liberty of sending all of you an email regarding a class action against SLS. The body of the email that I sent reads as follows below. You might want to check your spam folder to be sure you received it, but just in case I'm reposting it here. I also encourage you to copy and past the body of the email below into an email you send to your local news TV station. I sent mine to news@abc13.com here in the Houston area. How Many People Are Needed For A Class Action? Although it sometimes helps if several people are named as plaintiffs in the suit, a single person is generally enough to file a lawsuit so long as the attorney for the class has a good faith belief that a number of other people were injured in a similar way. It generally takes at least 30-50 people with similar claims, and sometimes many more, to qualify as a class action. I sent the email "see below" to 27 emails already from this website alone. Surely there are so many more!. Let's get this done!

"Greetings everyone! I found all of your email addresses on the following website: SLS — class action suit. I hope you don't mind my reaching out to you. I am in the same boat as many of you… Countrywide sold to Bank of America now being handled by SLS! They are horrible. I submitted modification documents and have gotten nowhere and now face a sale date of 2/2/16. I'm furious!

I spoke with attorney M. Susan Rice [888.840.1593] yesterday about my situation and she is very ANTI-SLS, in fact, she's very anti-mortgage companies in general for their bad faith practices. SLS's behaviour is inexuseable and they need to be stopped.

I encourage all of you to give her office a call tomorrow since she is developing a list of potential class action plaintiffs wanting to file a lawsuit against SLS. Even if you don't live in Texas, such a class action would be a huge federal case and as all class action cases it doesn't matter what state you live in. Her contact info webpage is: http://msricelaw.com/sub_category_list.asp?category=4&title=Contact+Us

I, for one, am sick and tired of the SLS run around and want them stopped! Please lets all work together to shut them down!"

Irene "Rena" Clevenger
ICLEV@SHIFTWORKPROS.COM
Tomball, TX
[protected] Mobile (feel free to text me at any time!)

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farry2
Hazel Crest, US
Jan 23, 2016 11:17 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Please add me to the class action lawsuit. My name is Cynthia J Farris and I hold the Power of Attorney I am not an attorney) for my sister-in-law, Robin Marie Scott. My email is farry2cyn@yahoo.com

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Audigabby
US
Feb 04, 2016 10:07 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I also would like to be part of the class action suit against SLS. I pay my mortgage on time every month. One time I even sent it 3 day delivery so it wouldn't be late. They signed for it but waited a month to apply it towards my account. I never get a statement so I never know what my actual payment is. I was financed thru homecomings financial filed for home modification and ended up with SLS. I owed $70, 000 and now they say I owe $103, 000. I really need help and don't know what to do. Skwright111@aol.com thank you Steven Wright.

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Scott Harcourt
US
Feb 13, 2016 5:33 pm EST

I want to be part of this action. Been getting screwed over by this company since 2009.
Terhar1976@gmail.com.

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Shawanda Hawley
US
Mar 17, 2016 9:01 pm EDT

I recently lost my home because of SLS
They gave me a modification then came back and denied it. I provided all requested documentation per their request and they still did not want to acknowledge my loan mod. I feel like they just robbed me of my home. Please allow me to be apart of this lawsuit. Something has to be done with this servicer because they are just scammers. Email is sho3160@gmail.com.

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Sheila Soto
US
May 02, 2016 12:20 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I want to be part of this action lawsuit. I have been trying to get help from sls for well over 1 year. I was with ocwen mortgage and applied for a loan mod. And got accepted i made my 3 payments and they said it was accepted and next thing i knew they sold it to sls and sls did not accept the modification. Over and over they ask me to send the paperwork and everytime they state something is missing, now my home is in foreclosure. My email is sheilasoto93@gmail.Com...

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jon5661
US
May 12, 2016 12:32 am EDT

SLS loan services is got a sale date on my home set for may the twentieth how can we stop the sale or can we this is the second time they have tried to sell the home they refused a loan mod with the attorney and keep trying to sell the property my email is ajbwell1500@gmail.com we want to know if we can still sew for broken chain title and predatory lending dual tracking etc.

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Tony Childers
US
May 19, 2016 5:14 pm EDT

I want to be a part of this lawsuit. For the past 3 years this company has stolen my money and there was absolutely nothing i could do about it. I would really like to stop this company in its tracks before it does to someone else what they have done to me. They literally stole thousands of dollars from me. Could have sent 1 of my children to college for what they robbed from me. The people and the company that make up SLS have all signed their ticket to hell. Every single person that works there knows exactly what they are doing and have zero regard for any of their clients. For 1 i am a homeowner not a debtor. The first and only company i have ever had dealings with that referred to me as a debtor. That right there tells everyone of us that they have only one thing of our in their best interest and that is our MONEY. What has been going on behind those doors is criminal and it needs to be stopped. Every single one of us need to have what was stolen from us returned with interest applied to us by the same rules they use. PLEASE send info to be a part of bringing down this criminal organization. addrake01@gmail.com

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patti b
US
May 28, 2016 10:06 pm EDT

sls is a fraudulent co set up by the same as hsbc the same people that say tha they don't have to obey the law because they are based in china that is what I was told is that it would be like david and golia and they were to big to sue and that they had all of the high power attourneys on their side and that's why I will never get a loan mod and that they got a lot more money than I do so just conform to do what they tell you to do and maybe you can stay in your home they don't even at the time of the sale know where the note is or who owns the property listed so they try to backup and hide behind another servicer it gets so bad some times that im not even sure whats going on if I didn't remember the guy that I purchased the home threw I think I would be lost becase they are really screwed up and not helping anyone at all please...

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patti b
US
May 28, 2016 10:24 pm EDT

you know that some of this stuff is written and said out of total frustration at the time but for the most part this is a valid complaint and it should be treated as such but with the mortgadge servicers it never is a valid one at all even in a hard ship that's valid they treat you as if you are a street bum or like you never ever worked a day in your life and they are the thiefes here they pay pennies on the dollar for a home that has already been paid for and I mean the life of the loan the day you went into default on your loan its like 93 days and everyone involved in your loan was payed so lets get this law suit going because tipickly the only one who should even have any thing to say is the loan insurance co and you are the one who payed the insurance on the loan not the servicer or the bank they just got the money and payed everything offto anyone involved but you payed the loan insurance they are the only ones who should have any say at all or you or the person ro bank that lent you the money but they were paid when you default on the loan that's why they say we cant help until you are at least three months behind in your payments because on the 93 day it gets payed and they start all over again fraud closher and if enouph of us get together it will stop we just need to file for quiet title when they forclose the home look on utube quiet title type it in and see for yourself serious

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Kelekele
US
Jun 14, 2016 5:25 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I had my loan transfered to sls mortgage, and it had been worst since then. m y mortgage went up by $780.00. they added their own insurance while I have the same insurance. they added additional $420 to my property tax. which is $370.00 more than the amount of tax that I am required to to pay.
I am now looking for a legal counsel on this company because I think that they are fraudulent organization. if you are a lawyer please contact me. sonnyg1964@ymail.com.

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1RugerGrl
US
Dec 29, 2016 6:33 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Kelekele

We will be contacting you by the email you have given, we are a firm that fights these debt collectors.

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mugzee
US
Jan 27, 2017 9:28 am EST
Replying to comment of 1RugerGrl

fayct@sbcglobal.net I need help as well

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paulaf45
US
Aug 01, 2016 3:38 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I would like to get information asap about the class action law suit. I am ready now to contact an attorney about seeing sls. I have only been their customer a few months and they are already getting ready to ruin my credit. they have committed unfair trade practices! paulaf

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jon5661
US
Aug 28, 2016 10:38 pm EDT

sls mort services is the crookedest outfit I have ever seen in my life if you want to save your home sew them and lets make it stick I can give you some info that will help Iv been fighting them for two years and they are slezzy outfit and we need to stop them lets all sue them call me at [protected] we need to retain an attorney for all of us and we should do just that and we will definetly winncall me

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jeffkango
US
Aug 29, 2016 12:30 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have a heloc with sls. gmac sold my loan to them a few years back. I have made every payment until june of 2015. it was at that time they hiked my payment from $500 up to $3300. I have tried working with them to no avail. I have a first mortgage with chase that has alway been paid on time, and still is. last friday I was sent a notice of trustee's sale. it states my house will be up for auction on the 16th of november 2016. I have a question as to how they can foreclose when they are in second position? any help would be appreciated.

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1RugerGrl
US
Dec 29, 2016 6:35 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of jeffkango

Do you still have your home?

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Nicaling
US
Sep 01, 2016 10:50 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have had SLS for 3 years now, after filling chapter 13 and having the Bankruptcy Court discharged my case meeting all of the requirements satisfactory. I also made all of my mortgage payments with proof of payments, confirmation numbers and bank statements, and any past due payments were done through the Chapter 13 5 years payment plan. Now, I am trying to refinance my mortgage loan and I found out that I have been paying past due amounts, which put me behind on my payments and now they are threatening me that they will foreclosure my home. I had requested to send me proof of the time when I missed my mortgage payments, but I still have not received it. It has been 1 year since I'm going back and forth with them, I realized that we need to stop them from continuing their unethical, illegal and dishonest business. Reading all of your problems and complaints, I cannot understand how a company like this still in business. We all need to get together, hire a really good attorneys group to help us keep our home and take them out of business. Also, we can all send a letter to our Congressman to take care them at once. Please email me at Getogether090116@gmail.com.

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hurmie wallace
US
Sep 27, 2016 6:31 pm EDT

Please ad me to this class action lawsuit, I lost my home under this evil lender. My mortgage was first with Countrywide, they sold it to Bank of America, they sold it to Specilized Loan Servicing, with those high interest rates . I was trying to get a modification on tow of my homes, sent them what they ask for, sent the information on why I got behind on my mortgage.They just stole my home. They knew where I lived, the way they stole my home was a prejudice move, they redline my home address, then stole them from under me.I fell ill, but came back, was now able to make my payments, they just would not give me that modification

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vfv
US
Oct 01, 2016 1:35 pm EDT

Is sls even a real company - thinking the whole thing is just fraudulent - too many red flags this company and the people involved are under investigation-matter of time — turned them in

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Carla Ducham
US
Oct 13, 2016 12:57 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

SLS has been harassing me since 2012 for a loan that I had on my home. The loan was originated by Countrywide. After the home market crash of 2008. I was made aware that Countrywide sold my loan to Bank of America. BofA advised me that my home would be auctioned sold and that I needed to leave the property in March of 2012, which I did. SLS has told me that they are trying to collect on the loan for my lender. B of A never advised me that they had hired SLS to collect on the loan. I have received court doc's advising me that Countrywide and B of A were granted a deed in lue of foreclosure last year yet SLS continues to ding my credit and harass me on a daily basis. They are reporting to credit agencies and destroying my credit. They don't even have the correct spelling of my last name. One of the callers from SLS said after I told them they had my last name wrong" well this the way you spelled your name" . Like I don't now how to spell my own name. My email address is ducham999@yahoo.com. I would love to join a class action suite against these diabolic people. Thank you for any help you may be able to give me. Thank you. Carla

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ibartolucci
US
Oct 25, 2016 12:54 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Regarding: specialized loan servicing (sls)
In researching legal avenues against sls, I was told of class action lawsuit
Filed by tycko & zavareei - october, 2016
www.tzlegal.com ;
Please follow link on "current cases" find sls...

Please use their link to input your experience with this company and/or
Contact:
california office: [protected]
kristen sagafi: [protected] (california)
audrey abate: [protected] (california)

washington, dc office: [protected]
lorenzo cellini: [protected] (washington, dc)

I personally spoke to audrey, (most accessible...) assistant to kristen sagafi -
California is the main office who is primarily working on this case.
As you will see, this class action is primarily focused on wrong-doings
Regarding loan modifications, improperly processed, denied etc...
The "discovery" is on-going and the lawsuit allegations may change if warranted..
The law firm is very interested in hearing from anyone affected by sls.

Will continue to pursue legal avenues against sls regarding other issues
("non" - loan modification), as we all have and continue to experience with sls -
However, this is a very good beginning against sls and a voice for all of us.

Please take a moment to look into this, lets make this happen!
Anyone who would to reach out to me: msolare@aol.com

Good luck, take care

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clarissa crader
US
Dec 22, 2016 3:31 pm EST

Almost every complaint listed is the same that im going through. im tired of faxing, mailing, sending through fedex, the same paperwork. faxes cost me $1.00 per page. all year, ive been going back and forth, ive gone through 3 family illnesses in this time.
Truly disgusted

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clarissa crader
US
Dec 22, 2016 3:36 pm EST

Im totally exasperated with this company! back and forth with paperwork, phone calls, more paperwork. I tried to make a payment and it wasnt accepted. yesterday I find out im in foreclosure! very depressing,
I hope someone can help me
Clarissa crader

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1RugerGrl
US
Dec 29, 2016 8:40 am EST
Verified customer This complaint was posted by a verified customer. Learn more

We can help you call me

Julianna [protected]

[protected]

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1RugerGrl
US
Dec 29, 2016 8:39 am EST
Verified customer This complaint was posted by a verified customer. Learn more

To all of you struggling with modifications, helocs, credit, foreclosures, post foreclosures and still in your home contact me.
These lenders are getting more aggressive and will stop at nothing to take our homes.
The free help is gone, and lots of scammers out there that are taking advantage of us. I am a homeowner going through this hell and I am fighting back with the best in my corner. Let us help you stay in your homes!

Julianna [protected]

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Patricia1003
US
Dec 30, 2016 7:46 pm EST

SLS has reported my loan to the Credit Bauru as late and ruined to restructuring of my credit I worked so hard to mend. The fact is they returned a check I sent them, then reported my loan payment as not being made. The person I spoke with was very rude and actually laughed when I became frustrated! Please let me know how I can be part of this lawsuit.

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Tom Brouillette
US
Jan 03, 2017 9:40 am EST

I would love to be part of the class action lawsuit where do I sign up ? SLS took years to give me a modification then 5 months later took it away saying I refused to sign something I never received. They have now Foreclosed and have given me 3 days to get out I'm taking it to the courts but feel it's a lost case! I'm a totally disabled veteran this is the home I was born in they used the modification program to steal my home and I could do nothing to stop them and there is no one to go to! It's pretty bad when you have a country that allows these people to operate and use a government program to implement these totally deceptive practices. I've been through nearly 5 years of absolute stress and like Vietnam I feel I'm fighting another losing battle only this one this one shooting at me with pen and paper but is just as deadly. carefultransport2@comcast, net

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1RugerGrl
US
Jan 04, 2017 10:28 am EST
Verified customer This complaint was posted by a verified customer. Learn more

CONTACT ME ASAP

Julianna [protected]

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Nathan Clark
US
Jan 04, 2017 7:51 pm EST

My loan was just sold to this company by CMC Funding (LoanCare LLC).

I immediately setup ACH payments to begin on the 1st of next month, but I'm terrified right now about what could happen with this company.

I took out the loan on my house in June 2014 with a 10 year fixed rate, but I've been paying it down very quickly and am scheduled to pay it off by the end of 2017 (my loan doesn't allow for early payment penalties).

Do I have any recourse to get my loan serviced by another company or borrow from a local credit union to pay the mortgage off immediately?

Email is NWA1620@gmail.com

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sheshed
US
Feb 13, 2019 8:14 am EST

You can shop around and refi anytime you like. Try USAA or Navy Federal if you are a vet. Has anyone thought about contacting the news media and the papers they love stuff like this. The eat it with spoon if you even mention Wells Fargo, after they have been busted being shady. I can only pray that everything goes smoothly. Good Luck

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Maureenv
US
Apr 21, 2017 11:14 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

How can I get info about filing suit against SLS? They have forced us into foreclosure and we own most of our home. It is a very long story and sounds like most of the complaints I have read on here. We were with BOA and then somehow ended up with SLS after we paid down another 20, 000 towards the equity of our home. We too received payment notices that were not correct and then due to several tragic events in our family got a couple months behind. With that they said we were eligible for a "Loan Modification" at a lower rate. Well, that was the beginning of the end. Every time we sent in the modification paperwork they told us it was not correct or we were missing stuff. This was an endless circle so we asked for the pay off amount to bring the loan current. This was another sham. At one point they gave us the name and number of another bank they said we had to call. We called that bank several times getting nowhere until we were told SLS should have never had us call there because they had nothing to do with our loan. So again we went back to SLS asking for the amount we owed and they could never get the numbers right. Then they started with "we have to mail you the amount to bring the loan forward". Yes, they did this a few times. Each time we would receive a letter that was dated for weeks before we received it leaving us only 1-2 days to pay it and it always would contain bogus charges. This last one I received left me 2 business days then I received a sale date on my home which is in a few weeks. I also received a denial to my loan modification on that day for "incomplete paperwork". So I called them and was told the letter containing the amount to bring the mortgage current is usually good for 30 days and I would get a new one. I asked if she could email it to me asap and she said I would get it in 24 hrs.It didn't come so I called them and was told it wasn't going to be sent till next week and they never email anything so I would have to call back or wait for the mail. I asked for a manger and was told I couldn't talk to anyone because no one would help me. Meanwhile I only have a 3 week time frame because I live in the state of TN and there really isn't much help against the big banks here. The homes are usually auctioned and I do not think I qualify for bankruptcy. And I should't have to go into bankruptcy. If any one knows of any help in my state please email me. maureenvescera@gmail.com

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Roger Tison
US
May 21, 2017 9:09 pm EDT

I lost my job, twice, have been separated and now about to begin divorce, lost clients due to two salon moves, barely making enough money to keep electric, water and food in the house. I had a loan through countrywide, that went to Boy A and in October and November of 2016 I submitted all paperwork and was granted a loan modification through BoA. On the day that I was to pay my first trial payment I called BoA and was notified they had sold the loan and that the new lender was SLS. I was told they (SLS) would honor the modification and not to worry. That was nov 24 and on the 29th I spoke to a SLS rep and told him I needed to pay my trial, payment. He inflormed me that my pkg was still in transition and would have to call back. From that day to Dec. 30 I called multiple times only to receive an aoutmated voice message saying my loan was still in transition and that dec. Payment wouldn't be late. I even tried logging into the web site and it would allow me to make a payment. On dec 30th I finally spoke to my loan manger Billy. He told me things were busy, he's working late, I'm lucky I caught him...then he tells me my payment is the full amount of the loan prior to modification. The. New payment shouldve been 628.00 and I told him he must be mistaken cause I had the modification and he tells me there is no record of it...and do I have the "congratulations letter " I told him I wasn't sure and he said, no worries. Now if you can find that letter and call me back after the first of the year it will expedite the process and if you can't find the letter no worries will contact BOA and it will take longer but he will still honor the modification. Well that weekend my cousin was killed in a car accident and I didn't call back until January 18 or 17th. I had found the letter and when I talk to the new rep and ask for Billy she told me he wasn't in the office. So I explained to her everything and she told me I have been disqualified from the modification because I didn't pay before December 30! I about lost it Michael and explain to her no that can't be right because I tried to pay it on the 30th and Billy's told me not to worry. She tells me I need to apply for a review for extension and it will take 48 hours to hear something back. So I: January 20 the day of the The presidents inauguration and was told my request has been denied and I flipped out. The lady I was speaking to this time the, fourth person In less than a month and a half when I thought I was supposed be talking to Billy each time, was rude hateful and downright mean. I told her that I was scared that the coming a homeless veteran and she tells me if I really cared I wouldn't of gotten behind on my house payment and I would've paid the payment for the modification before 30 December. I really lost my mind at that point and filed a complaint with the Federal Commission for consumer bureau. The rebuttal to that complaint with the letter from their attorney's dated for February 9 but the envelope pictured with this letter was dated February 1 saying that they had granted me my extension and I failed to make the payments being January 25 the 26th and February 1. These people are ridiculous evil and downright dishonorable liars. I don't know what to do I really don't know what to do I feel like I've been screwed over not because of my own doing because Bank of America and SLS dropped the ball not me! This is been extremely stressful it's the reason I was asked to resign from the salon at work that because I was getting no rest I was freaking out all the time because of the stress of this. I have never ever in my entire life have I been so done and fed up with a company or a person...l ihell I'm going through a divorce so that's saying a lot! I'm a veteran and have never use my VA loan and because I was dumb enough to take on all this debt in my name and I can't pay my bills. My credit score that used to be in the low 800s and high 700s is now in the low 400s so it screws me out of getting a VA loan suchBS!

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Carolyn Adcock Wall
US
Jun 08, 2017 11:15 am EDT

I have been fighting this company since 2013. They say they do not have the paperwork requested and sold my parents estate on may 2, 2017 to the next door neighbor. The sale was done as if it were a private sale and I objected to the sale at the time it was done. They had my letters of administration before the sale but they said they didn't get it until May 3, two days after the sale. I have not received the loan payoff information or how much it sold for. I am fighting to have the sale rescinded. The next door neighbor (also the buyer) locked me out yet no deed change has been filed. Lucky for me i saved all communication since 2013 including emails, fax receipts confirming the information was sent, and I had the foresight to print all the internal communications from the website. I am glad I did that because they locked the account login after my attorney called them. HAHAHAHA, SLS you should at least have your company hire more intelligent people or have them cover their lies a little better. Every once in a while some one like me comes along with the foresight to keep all communications with said company, when they realize they are dealing with substandard business practices.

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Jeannie Wood Patterson
US
Jun 13, 2017 9:42 pm EDT

This is a living night mare with SLS.   My loan was with GMAC mtg.   Which is showing lien holder on the property  located at 2918 NW Bell Lawton, OK .  I made my payments on time .  Had a credit score of 800 before my payment was increased from 200.00 dollars a month to 1000.00.   Tried for a loan modification.  Became fustrated . SLS would not inform me of what the modification payments would be.  Kept requesting more documents.  I ask them to send my packet in to the lender for modification.  Was told they could not due that.   I am over 8 months behind .  Told them I would just deed it over to them.   Guess what they don't have enough documents to do that either.  I am my breaking point.  I had ins on the property . Furnshied  the ins verification to SLS.  They contacted my ins company now  they are going to drop coverage.  Informed the ins company that this is still my responsibility and SLS had no right to contact my ins company.   I am thinking of filing bankrupct on them.  This is a rental property I hate to let it go but under these terms I have no options. I ask SLS to provide my lender and an phone number.   They refuse to give me the contact number.  I have a address and try to cross refrence it to get contact info.   Was told they are just a servicer of loans.  This is who they say my lender is:

 US Bank NationalAssocitation, as Indenture trustee
The GMACH  Home Eqity Loan Trust 200-HE
EP-Min_WS3D 60  Livingston Ave St.
St. Paul, MN 5510

Now the lein on the property is by GMAC Mortage.  Which no longer exist. SLS does not have a lein filed.
What can I do? I would like to be a part of a class action suit against SLS

Thank You,
Jeannie Patterson
tjride04hd@aol.com

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KameshaB
US
Sep 14, 2017 12:29 am EDT

Please provide me with the attorney info for the class action suit. SLS added an escrow account to my mortgage which the analysis states should be an increase of $252.00 monthly. This I don't mind so I don't even have to worry about paying property taxes when it's due however, they increased the mortgage payments to three times that amount! Is this legal? I cannot afford to pay an additional $700.00 each month! Please send me any information regarding the class action lawsuit ! My email address is lil_mimi_b@yahoo.com. Thank you

tweezy23
tweezy23
RENTON, US
Jan 07, 2019 3:13 am EST
Replying to comment of KameshaB

My email address is antowainewilburn@gmail.com

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