State Bank of India [SBI]
Reviews and Complaints

I opened an NRE account with SBI's Jawahar Vyapar Bhawan New Delhi branch in September 2010. I was already operating a saving bank account with SBI's Shastri Nagar Meerut(U.P.) branch along with a full fledged internet banking accounting.
I had requested to the Jawahar Vyapar Bhawan branch that i needed internet banking along with this NRE account and that this account should be connected with my earlier internet banking account.
I was given internet banking but NO transaction rights. In fact the internet banking account for the earlier account also are now without transaction rights. Despite repeated requests both verbal as well as written, I have still not been given the same. It has been 4 months since i first requested for the transaction rights for my internet banking. The bank officials seem to be clueless about the problem. What do i do ?

dear sir,
my SBI SB A/C NO:[protected] at ambattur branch chennai 53 now iam wroking in oman now my salay amount send to my SB A/C then i transfer the mony by onlinesbi to my famaily mempers in tamil nadu but now not transfer the amount
the onlinesbi persinol banking ask high security passward enter the high security passward but not excuted it shows invalied passward but its right passward then one moreproblem Iam transfer the amount 9nos but now I have 4 nos A/CS
high security pass wardonly remining 5nos passward is not remambaring iam furgat it so please help me to transfer the amount to my famaly members account thank you

my SB A/CNo10402863070

This complaint was earlier posted on the 11th Nov 2010 on www.consumercourtforum.in, but till date there has been no response.
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I was approached by someone(name not known) from the SBI credit card department in the month of October 2010 and was told that there is a special offer for my company 'Fleet Management India Pvt Ltd" for the management level employees and SBI is providing SBI Gold cards with no annual or any charges. I was also told that some of my colleagues have already subscribed for SBI cards.

I trusted the person and asked him to send his representative to my office address. The representative came and asked me to sign at a few places, collected my visiting card and said he will fill up the rest. Again I trusted.

The next day, I received a call from the SBI card department for verification of my application and was asked if I agree to the joining charges of INR 500.00 to which I refused and told her that I am being issued the card under an offer. She told me that there is no such offer and she would check with the concerned sales dept.

I gain received a call soon after from the same guy in sales and he again told me that you agree to the charges as the verification department does not have the latest information and he will make sure that the charges will be waived from his end when the credit card is processed.

To this I again trusted the sales person and this time when i received the call from verification department, I told her that I agree to pay the joining charges.

I was shocked to receive the credit card since it came with an add-on card in the name of my wife for which I had never requested. Further, my wife's name is wrongly printed on the card.

I also received an sms later informing me that there is an outstanding amount of Rs 551.52 which is the joining fees and I have to pay that.

Immediately, I called up the SBI card customer care (around the 15th Oct 2010) and lodged a complaint regarding the outstanding charges and the wrong name printed on the add-on card and also that I never requested for an add-on card and I was told by the customer care that my case will be resolved on Monday (18th Oct 2010). I had also requested an immediate cancellation of card since I have been cheated but all seem to have fallen on deaf ears.

Since then I am still waiting for the SBI customer care to call me back and resolve my problem.

Today (04th Nov 2010) being the last date of payment for the outstanding of Rs 551.52, I have paid through net banking to avoid unnecessary harassment of added interests and penalties.

I request you to intervene and stop the sales department from misguiding unsuspecting clients by resorting to false promises.

I also want the bank to roll back the charges I have paid and cancel the credit card since I have been defrauded.

I also wish to cancel my SBI credit card after the false charges are refunded.

Rgds
Capt Anupam Maiti
mob: +91 [protected]

Sir,

I am having a SB A/C with BITS Campus, Goa Branch of State Bank of India and my SB A/C No. is [protected].

The envelope issued to me by the Branch containing e banking ID and Password has been lost some where and inspite of my best efforts, I have not been able to trace the same

It is therefore kindly requested that the same may be invalidated and I may be sent new ID and PW at my permanent address given in the application form. My email ID is [protected]@yahoo.com. My mobile number is [protected].

I may be intimated accordingly

With regards

Yours faihfully

Kumar Mayank
SB A/C No. [protected]

state bank of india's mobile banking is a great flop.i had used this service for top-up recharge for my mobile phone, though the amount got debited from my SB account immediately, it was never paid to the mobile company. Further, to add insult to injury despite my best attempts SBI never bothered to re-credit the amount back to my account. I wrote so many reminders on SBI website but all fell on deaf ears.
SBI gives the worst service, negligent in duty, not bothered about customers at all

To
Authority of Consumer forum
India

Here with i like to know regarding fraudulent behavior of company GIFT 360 intially they show the price of product code 2428, 15696/- rupees with monthly EMI 1308 for 12 monthes but as they charged from SBI CREDIt card rupees 17491/- rupees that is as per their rules are changed without prior to any notice and information please help me and punish this type of company.
All the details are attached here withs.

sir/madam,
I am Deepak kumar singh My SBI a/c no is [protected]. I have lost my ATM card. Please block my ATM card immidiately.

Pensioner type : Central civil
PPO No : [protected]
Pensioner Name : Smt Chhaya Bose
A/C No : [protected]

I am holding a saving cum pension a/c no [protected] at SBI MNREC ALLAHABAD(Bank code 2580).
As i was staying alone, due to my health problems i shifted to my daughter's place and transfered the saving cum pension a/c from SBI MNREC, ALLD to SBI INDIRAPURAM GHAZIABAD (Bank code 5226) on 18th Mar 2010.

Now i would like to draw your attention towards the problem facing by me after transferring the a/c from SBI MNREC ALLD to SBI INDIRAPURAM, GZB that i havent received my pension money from APR 2010 till date.

After inquiring from SBI INDIRAPURAM, GZB i got to know the following points:

1 All the pension papers and the original copy of PPO has been sent from SBI CPPC, Lucknow to SBI INDIRAPURAM, GZB on 27th Apr, 2010.

2 After seeing no acknowledgement from SBI INDIRAPURAM, GZB a reminder has been sent from SBI CPPC to them on 3rd Jun, 2010.

3 After the reminder has been sent, i got
to know that it involves SBI CPPC, Chandni Chowk, Delhi for the Link/Delink process.

4 Again a reminder with all the details mentioned has been sent by SBI CPPC, Lucknow to SBI INDIRAPURAM, GZB and SBI CPPC Chandni Chowk Delhi with the problem statment.

5 After inquiring from SBI CPPC, Lucknow, i came to know that the pension a/c has to be delink from SBI, CPPC lucknow and needs to be linked with SBI CPPC, Chandni Chowk Delhi which involves technical process.

With all these, now i request you to kindly see this and direct that SBI CPPC, Lucknow & SBI INDIRAPURAM, GZB and SBI CPPC Chandni chowk to communicate with each other and start my pension immediately .

ITS BEEN ALMOST A YEAR THAT I HAVENT RECEIVED MY PENSION AND THIS IS THE ONLY SOURCE OF LIVING TO ME.

Kindly look into this.
Awaiting your reply.

Thanks
Chhaya Bose
Age 65 Yrs

hello sir,
I am(rachit rastogi) a customer of sbi, branch :aonla, branch code:611. district bareilly(u.p). Sir my atm card is broken before three month ago .I surrender broken atm card and official application. my account no. [protected] . and not satisfactiry answer till date.

with regard
Rachit rastogi

I had had a special home loan of ammounting rupees nine lacs twenty five thousands only from burdwan, rasmeccc-cum-sarc through the state bank of india, burdwan branch on 29.01.2009 under special home loan offer. my loan account number is [protected]. on that time it was told to me that under "that" sbi special home loan, sbi life shall be auto covered i. e I do not have to pay for sbi life. till that time I want to know the actual fact, whether money is required for sbi life to the officials verbally and through e-mail. but getting no response from their side.
Let me know the actual fact i. e. should I have to pay for sbi life or not?
Partha sarathi sengupta
Burdwan

Name Rajendra Suresh Dakhale
Mobile No [protected]

This is with reference to my earlier complaint as follows The Charges Reversed by SBI but now my name is appearing in CBIL because of this charges written off by SBI

Kindly requesting you to sort out this issue at the earliest

June 9, 2007
To,
The Manager
SBI Cards
Delhi

Ref : Rajendra Suresh Dakhale
Sub : Cancellation of credit card due to deficiency of Services
Credit Card No [protected]

Dear Sir,

I Mr Rajendra Suresh Dakhale residing at 63/3108 Vartak Nagar, Thane – 400 606. My Mobile No [protected]. I am not at all satisfied with the services which is provided to me from SBI cards resulting that I would like to cancel my Credit Card with immediate effect.

I have paid Rs 17, 768=62 ( Seventeen Thousand Seven hundred Sixty eight & Sixty two paise by Cheque only. I had issued a cheque from my Saving Account to SBI Card. Cheque is debited in my account on 21/07/2006 as per the Bank Statement from The Mahanagar Co-Op Bank Ltd. From August or September onwards I am getting calls from SBI Payment Services Pvt Ltd Delhi for the Payment They are asking me the payment of the amount which is paid by me in july only. after fighting with them for a month or more I am able to convince them about my case. Till that time every day I was getting calls from different executives. In December I got call from SBI Andheri that your payment is outstanding they are also asking for the payment which is paid by me in July 06. worst part is that they came to my residence for the payment unfortunately I was in office but when I came to know that person from SBI came for payment I immediately called him & tell him the truth. Next day I went to Bank & collected Bank Statement as well as the certificate from the Bank mentioning that the 17768-62 is debited to my account on 21/07/06 and credit send through RBI Clearing to SBI Andheri Branch after two days Mr Mangesh from SBI andheri called me & told me that your cheque was in suspense account now it will get credited to your account. Today is February 23.2007 even 7 days before I have received the bill from SBI cards and asking to pay around 4000 to 5000 for the Interest or something. You tell me sir why I should pay the interest & what about the wastage of time & energy which I have spend to convince to sbi card’s useless people ( They help me after 5 months ). So many times I ask for the senior persons no or name to explain my problem but he didn’t give me the no his mobile no is [protected].

In future I will not go for SBI Card neither I will suggest my friends & relatives reason is that I have got such horrible experience from you people.

Even after paying money, SBI executives were after me like a . ( I don’t want to write ).
You tell me a single reason why customer like me should not launch a complaint against SBI to appropriate authorities. I spoke to Mr Mangesh and asked that why sbi is again sending me the bill and asking for the interest or charges. He has only one answer Next month it will clear.

Now from Two months I am following up this case with Mr Rakesh ( from SBI Payments Services – andheri ) but still I am getting the Bills from SBI .

Please clear this issue immediately otherwise I will hav to go to appropriate authorities due to deficiency of Services against SBI. ( At your Cost ). Please treat this as request or warning or whatever but sort out my issue immediately.

Now hv applied credit card to HSBC but they hv rejected my appl. Sir, Again I am requesting you to do something in my case.

Even on 01.06.2007 I am following up this issue with Rakesh but no response.

I have send my complaint letter to SBI on 2nd June 2006 & received acknowledgement No from But on 9th june I have received call from SBI Borivili Branch [protected] Executive Name Amit Verma . I think your system is hopeless you tell me what reply I should give your people.

Ranendra Dakhale
(Unsatisfied Customer )

Sir I K.Kanthamma d/o K.Appala Raju of SKBR Govt Degree College, Macherla, Guntur Dist, AP . My SBI Prepaid pin was lost my card number is [protected] so please send a new PIn to draw my schlorship
my cell number is [protected]

Respected sir,

I am jivani mahendra kumar devraj bhai (defence pensioner from army) & my pension account at state bank of india, main branch, jamnagar a/c no [protected]. now, I am not getting proper pension asper one rank one pension scheme. I was getting basic pension rs 4114/- pm as per consolidated pension under sixth cpc as on 01.01.2006. presently, I am getting basic pension rs 5290/-pm. but as per revised pension with effect from 1.7.2009 in respect of pre-1.1.2006discharged pbor-army (table-11), who was getting basic pension rs 4114/-pm is intitled for basic pension rs 5405/-pm. so please resolve the said problem and revert..

Thanks and regards

Mahendra jivani

Dear Sir,

I have applied for a credit card from SBI during 2007. Though I have not applied or given any consent for any Policy, they have sent me a Insurance policy of SBI Life. Though I have tried several times by talking to the customer care of SBI creditcard to cancel the policy still they have not done the same and charged me the amount. Despite of my repeated complaints they are not taking any corrective action and Now I am receiving several calls that they are going for legal action. Till today I have not used the card for any transaction.

Please suggest what to do in this matter, as the credit card company unnecesssaryly harrasing me.

My state bank savings A/C no is-[protected]. My salary is deposited here. my salary was deposited on 8/9/10 and the bank has debited the whole amount without showing any reason.The bank should investigate the matter and deliver justice without delay.

banibrata mukherjee
SBI A/c No:[protected]

sir,
mai omhari thakur, harikirtan mohalla bhatni, deoria(up)
mera SBI A/C=[protected]
mai SBI home loan ke liye 3 maah pahale apane SBI branch manager( Mr. JUBRAJ SINGH) se mila, inhone sare niyam bataye, usake anusar mane saare paper taiyar karake unhe diya, lekin ab we bewajah tal-matol kar rahe hain.aisa bhi nahi hai ki bank se mera lenden sahi nahi hai, bahut thik hai. Aaj date-15-09-2010 ko jab maine dubara is vishay par bat ki to we bole ki nahi ho payega.maine puchha kyo? to bole ki '' bas aise hi main aapka loan nahi karuga. mane kaha likhakar den ki is kami se loan nahi ho sakata. to we bole mai kyo likh ke dun.
ath mai SBI ke sabhi adhikaryo se nivadan karata hun ki ya to mujhe home loan ka tarika batayen, ya apane SBI ke lok-lubhawan prachar ko band kar de.
dhanyawad
EK BEGHAR INSAAN

Hi,

I have lost my SBI Debit card in Bangalore, my account number is [protected], name: P LakshmiKumari. I am trying to reach the customer support of SBI over phone but unable to reach them, request you to block all the card transactions for this account.

Thanks & Regards,

P Lakshmi Kumari

Hi,

I am Neha Dixit. I hold a SBI account [protected]( Branch: Electronic city, Bangalore). In Nov 2008, I swiped my SBI debit card in People mall ( Bangalore) for 3196/- and the transaction was rejected. The card was swiped by the retailer again and it worked. later on I figured out that the amount was debited from my account twice. I got the failed transaction logs from the retailer, a approved application from People store manager acknowledging the same and reported the issue to SBI manager, Electronic city, bangalore. After a month's follow-up, SBI electronic city manager asked me to send all the appliactions etc. to Mumbai SBI head office. I did the same but no result. THE SBI MANAGEMENT IS VERY VERY IRRESPONSIBLE AND NO BODY WANT'S TO WORK IN OFFICE. The SBI Electronic city managertold me there are thousands of similar cases and that my turn will come once the previous cases are acknowledged. Is one and a half years not sufficient time to atleast acknowledge the issue. I have LOST all hopes that this issue will be ever resolved. My experience with SBI was worst and I would never recommend any one think of having an account in SBI, India.

Thanks,
Neha

why sbi bank is not given facility to keep cheque drop box in to the ATM.all other bank are having this facility. sbi bank is always late why? sbi must come first for facility to customer.50% of people are waste of time due to this problem .i hope somthing to be progress.pl. tell me where i should complaint.in other city timing of bank is 9.30 onward but why in gujarat is 10.30.pl kind try to solve our problem

Dear sir,
I lost my purse while steping into the bus, it is rush there is no place stepped one step there is no place. I got down. I kept my hand in bck pocket there where no purse in my pocket. And my pass fall down in road. I took my pass but I could'nt find my purse. Inthat I lost my sbi (Student) ez-pad atm card. Given by the college for scholarship purpose... Block the card. I will apply for a card... Card number:[protected]. Name : s. Keshavvarma.
Thankyou,