Menu
For Business Write a review File a complaint
Steers

Steers review: Outlet hygiene

J
Author of the review
10:14 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I would just like to bring the following to your attention.

On the 13/09/2023 I visited your Sea Point, Cape Town branch outlet to order a few wacky Wednesday burgers.

To my utter disbelieve and with shocked I was surprised that a Steers food change outlet had cockroaches walking around freely as if it was a norm. And it was not the big once that comes from the drains it is the once that breeds in a kitchens and cupboards.

This is besides 6 staff working at the back and waiting for 20 minutes for an order of which the food was also cold.

We actually didn’t eat the food as the thought of insects walking around on counters and wall didn’t sit well with me. I actually through the food away as I was not comfortable eating it.

After advising the teller they just came out with a broom but then the stuff disappeared behind the counter.

I was actually considering taking this to the media, but I took the decency to hear your side to why your food outlet have cockroaches and compromises hygiene levels of the food outlet.

I hope to hear from you soon to know what you going to do about the situation.

Regards

Desired outcome: Shop to deep cleaned and my money back and free food for my trauma

View 0 more photos
0 comments
Add a comment
  1. Steers Contacts

  2. Steers phone numbers
    +27 860 225 587
    +27 860 225 587
    Click up if you have successfully reached Steers by calling +27 860 225 587 phone number 12 12 users reported that they have successfully reached Steers by calling +27 860 225 587 phone number Click down if you have unsuccessfully reached Steers by calling +27 860 225 587 phone number 17 17 users reported that they have UNsuccessfully reached Steers by calling +27 860 225 587 phone number
  3. Steers emails
  4. Steers address
    57 Strand Street, Western Cape, Cape Town, South Africa
  5. Steers social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024

Most discussed Steers complaints

quality & service
2
(opinions to this review)