Tim Hortons’s earns a 1.2-star rating from 3020 reviews, showing that the majority of patrons are dissatisfied with dining experience.
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tim’s cats mobile app
My money on my Tim's card app has vanished. I have loaded 100.00$ in Thursday and today it said I only have 9.93$ I'm extremely upset and feel like Tim Hortons has robbed me of my money. I can be reached at [protected]. I have never had anything like this happen to me ever withThim Hortons. I'm seriously thinking about boycotting this company all together.
Read full review of Tim Hortonsthe store is never open when it is supposed to be
In the last 2 weeks I have stopped at this location about 4 times between 8am and 10 am and all 4 times the store has been closed on the inside and the drive thru is wrapped around the building! This time specifically I am in the store right now and have been since 8 because a customer in the building opened the door which the worker yelled at him for letting us in! There are 5 workers in here one is on the phone and the others are all working on drive thru orders it is now 812 and nobody has addressed us yet so now at 817 we have been asked what we would like one of my children let another customer inside the store so the lady helping us has now stomped into the back of the store and is screaming about "someone needs to go help them I'm not the one today I just got here and her kid let another customer in" she is still in the back yelling about being under paid and something about her manager! Being under staffed is one thing people call off stuff happens but it's an everytime I stop here ordeal
service
I am so sick of Tim Hortons in Englehart. Everyday, I get the same coffee. U would think after all this time, my coffee would be right. I get it, mistakes happen and everyone is human but come on. It seems like it's always my orders. But it's not cause I hear alot of people complaining. Anyways, when someone takes sweetner in their coffee, make sure it...
Read full review of Tim Hortonsprice inaccuracies
I just purchased a Grilled cheese sandwich meal priced at $6.99. I got a coffee size large, blueberry muffin as a side and my sandwich. I arrived at the window to be told my total was $10.30. I asked why there was a discrepancy between the posted price and the price I recieved and was told " I don't know, I don't make the prices" First of all, who does the...
Read full review of Tim Hortonssupervisor
I started work in August was having trouble with a supervisor and on 4 different occasions tried to ask what was wrong she played it good in front of management and owners until they had left I was being watched and told to clean everything while her and another employee stood there watching making fun and I was called please a "Fricken Savage " I am a...
Read full review of Tim Hortons and 2 commentsservice
The employees at this location are extremely rude! I will never spend another dollar at tim hortons ever again! When asked to speak to the manager to voice my concern she blew me off as if she didn't care what I had to say. When I asked her if she wanted me to take my business to mcdonald's, she rudely said, "bye!" when I told her I was going to write...
Read full review of Tim Hortonsemployee and supervisor
I am so disgusted and annoyed with Tim Hortons. I had an employee (female) point at me, while I was in the dining area on Nov 2nd around 7am, and whisper to the supervisor (female) that I was at the store too long. The supervisor then said smirking "we'll have to start charging him rent" and she walked away. I still had my coffee on the table. In fact, that...
Read full review of Tim Hortonscustomer service
This tim Hortons have the most rude employees I have ever been too. It's like they are doing you a favour for working there. I asked for a belt sandwich this morning and get out to my car to realize there is no lettuce or tomato on it so I go back in and they act as if it's my fault and telling me they didn't charge me for that. I said i asked for a BELT...
Read full review of Tim Hortonsexpresso
I have already complained and stopped coming to the most convenient location for me however this location STILL does not have a functioning expresso machine. Please explain why you are advertising something on your menu that you don't carry? It's beyond ridiculous. Other locations are able to fulfill orders properly, what is wrong with this location?
Read full review of Tim Hortonslids and being burnt
I went through the drive-thru at this address in Colborne Ontario and ordered an extra large coffee when the lady gave me my coffee through the window and I went to put it in my car the lid fell off and burnt my finger badly I've had the lead come off before with these new lids but never have I burnt myself then the lady never even apologized or offered me...
flies all over the donuts and muffins
I just walked out of the Tim Hortons in Calcutta, Ohio because of the excessive flies. The cases with donuts and muffins were polluted with flies. Flies were walking all over food which is so unsanitary. The cases are wide open in the back and need doors on them. The last time I was there I noticed an abundance of flies in the restaurant but not on the food. Please correct this problem.
Read full review of Tim Hortonscaffe mocha/ recipe
I ordered Caffe Mocha and I was given hot chocolate. When I asked server she told me It is half chocolate half coffee. My question is why you are naming a product which you cannot supply. econdly, you are making fool of customer by not explaining it is some new formulation. On top of that no receipt was given. Even cashier didn't ask if I need receipt.
Read full review of Tim Hortonsthey did not pay me
I was working at Tim hortons in midland Ontario on Highway 93 I quit do to bad supervision and I put on many complaints and they did nothing about it so I just quit the job and we got paid on October 25th but I got nothing in my bank account at all! So I checked up on it and they said that they would be mailing my money to my address and yet I still have nothing! It is now October the 30th and I still do not see anything in the mail it has been 5 business days and climbing... I need my money from my job and I have no idea how to get my money all they keep saying is " the check would have been mailed to your house " they owed me 2 or 3 days of pay... they are supposed to pay me within 3 days from what I was reading online but yet I still have nothing!
tim's rewards
Please help I can't get my card to load on my phone it was on my phone and now it is not can someone please call me [protected] I was given a number to call but it does not work and no one at Tim Hortons wants to help me I spoke to someone from Tim Hortons Head Office to and they gave me a Case number and said someone will be call me back today but have not received a call yet
Availability of broccoli and/or soup advertised on board
Three times in a row last week I went for some Brocoli soup or one of your cream soups, so I always check the board to see what type of soups are available that day and it was advertised as they had it. So I waited in the loooooooong line up as it gets very busy at noon and once I got to the til they said that they did not have it but did not have time to...
Read full review of Tim Hortonscoffee served at drive thru
When my daughter applied for a job with your chain she was told she could not wear nail polish for hygienic reasons which I agree with. I ordered a coffee at your queensway near islington location and was absolutely disgusted when the woman handed me my coffee after having her hand all over my lid and her hand was all covered in henna. Needless to say i did not drink it. I guess there are different standards for different employees. I will no longer be frequenting your chain as I have no idea what standards of hygiene you enforce in the back when I see you don't have any with the service provided up front.
Thank you
hockey card issue
To Whom It May Concern.
I am contacting you in regards of your hockey card binders. I think that is absolutely disgusting that I have been looking for now over a week now in the province of Newfoundland and now I have been traveling the province of Nova Scotia and of course there was none to be found and after calling several in New Brunswick. This absolutely disgusting you don't mine publishing the hockey cards but not enough binders. Then you expect people to buy ur hockey cards and unable to get the binders to go with them. I am a loyal customer of Tim Hortons but this is sure turning me away for your from your establishments from Newfoundland to Ontario. I have had trouble with some of ur establishments in the past and has just put it by the way side. But this I can't let this one go. I am very disappointed with this year's hockey cards someone with almost 500 packs of hockey cards and can't get a binder. This totally unacceptable. I guess it's time for a change and start buying my warps muffins sandwiches and coffee at McDonalds. Look forward in hearing from someone in regards of this matter.
Thank you for your
Co operation
Valerie Brewer
[protected]@hotmail.ca
hockey cards
Hi there,
I love the Tim Hortons hockey cards and I purchase them faithfully for my friends son who is battling leukaemia at Sick Kids. When I brought him the cards last week we noticed 10 cards were damaged. It would mean a lot to me if I could re purchase 10 packs that are not damaged or alternatively if Tim's could gift some cards.
Thank you kindly.
My friends son is missing most of the duo sets if that helps.
Thank you so much for your attention to this matter.
Regards
Carol
employer extortion and possible discrimination
My son Dominique Suggs was an employee at this location and had been for a few months. He worked on average 4 days a week. He was well past his probationary period and a hard worker who implemented the Mass Transportation Authority to get to work most days while attending school. He is only seventeen years old. He was told one day that the register was $45...
Read full review of Tim Hortons and 4 commentsbreakfast sandwich
Hello . I wrote customer service re:a breakfast sandwich that was purchased oct 10 at the airport terminal 3 at approx 6am . We just took everything close to the boarding waiting area as it was close to boarding time so I didn't have time to take it back. But I did hear from Tim Hortons and I'm not accepting a standard letter response! I'll send u the pic and you tell me you'd eat it? I lost my appetite and didn't eat it all and I was hoping at the least for my money back . Obviously I'm too far away but even to send a gift card would've been a great suggestion? Thanks for listening to me . Lorie
Tim Hortons Reviews 0
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Overview of Tim Hortons complaint handling
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Tim Hortons Contacts
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Tim Hortons phone numbers+1 (888) 601-1616+1 (888) 601-1616Click up if you have successfully reached Tim Hortons by calling +1 (888) 601-1616 phone number 0 0 users reported that they have successfully reached Tim Hortons by calling +1 (888) 601-1616 phone number Click down if you have unsuccessfully reached Tim Hortons by calling +1 (888) 601-1616 phone number 0 0 users reported that they have UNsuccessfully reached Tim Hortons by calling +1 (888) 601-1616 phone numberUSA & Canada+1 (905) 845-6511+1 (905) 845-6511Click up if you have successfully reached Tim Hortons by calling +1 (905) 845-6511 phone number 5 5 users reported that they have successfully reached Tim Hortons by calling +1 (905) 845-6511 phone number Click down if you have unsuccessfully reached Tim Hortons by calling +1 (905) 845-6511 phone number 0 0 users reported that they have UNsuccessfully reached Tim Hortons by calling +1 (905) 845-6511 phone number100%Confidence scoreHead Office+1 (207) 426-2066+1 (207) 426-2066Click up if you have successfully reached Tim Hortons by calling +1 (207) 426-2066 phone number 0 0 users reported that they have successfully reached Tim Hortons by calling +1 (207) 426-2066 phone number Click down if you have unsuccessfully reached Tim Hortons by calling +1 (207) 426-2066 phone number 0 0 users reported that they have UNsuccessfully reached Tim Hortons by calling +1 (207) 426-2066 phone number
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Tim Hortons emailsinfo@timhortons.com100%Confidence score: 100%Supportrobichaud_michelle@timhortons.com94%Confidence score: 94%communicationmorelli_david@timhortons.com93%Confidence score: 93%communication
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Tim Hortons address874 Sinclair Rd, Oakville, Ontario, L6K2Y1, Canada
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Tim Hortons social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 28, 2024 - View all Tim Hortons contacts
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