TRS Recovery Services
Reviews and Complaints

I wrote a check for 5.41 to dollar tree, and it did not clear the first time /off 24 cents but it most certainly did clear the second time, and it shows clearly on my statement that it did clear. I get a notice from this TRS Recovery services, dated aug. 11th that they we're charging me 32.48 due to the check for 5.41 not clearing the first time, Then gave me 30 days to take care of it, i received the notice on the date they tried the first time to withdraw the money from my checking account, 8/19/11 and cost me an nsf chg of 34.97 then i spoke w/my bank and thought i had it cleared up but on 9/1/11 the 32.48 written as a draft that was pre-authorized went through my account.
totalling 67.45 TRS cost me. Now I've received even antoher notice saying they're going to charge my account another 37.89 adding this time a state tax amount. There are 3 addresses, all p.o. boxes, and three different city's and states, w/no phone numbers listed w/ information for a trs recovery services, in those cities and states. There is one number listed and its [protected] automated to pay your amount they say is due by credit card, and that's the only thing you can do through the phone, there's a website,
www.telecheck.com, and i got to this complaint section top of the list of there websites, ha no suprise, they say there for the merchants, and they are just scam artists, ripping off people from their checking accvounts, saying it's pre authorized when it is not. My bank suggested I dispute, then file charges. All over a dollar tree purchase of 5.41/which dollar tree is just as guilty using their service.

Had withdraws taken out on my checking account for purchases for Amazon Market that were not mine... Total amount equaling up to $240. Got the money refunded after reporting it and what not...Now TRS Recovery Services is billing me for each of the transactions which I didn't commit...Tried contacting only to discover I could only contact computers...Asked for help from the back only when we got ahold of TRS they would not fix the problem unless me and the Bank were willing to give them my bank account number...Which is not happening since the honestly have received enough information...
Still working out the issues with the bank and thought I'd ask since I'm not getting anywhere...Help anyone? And please be careful not to give any of your information to this company seeing as theres no record with amazon that this transaction even happened or existed...Why is TRS after me when I made no transaction on amazon? And why can't this be resolved?

We received a phone call from this company stating that we owed a fee for stopping payment on a check. My mother is 81 years old and blind. She tried to tell them that we had never stopped payment on any check. They then threatened her that if she didn't pay their fee then she would be unable to see her family doctor again because that was where the check was written to. I tried several times to contact this company with several different numbers and could never reach anyone. I then sent them a letter explaining that we had never stopped payment on any check and received no response but when my mother went to a grocery store they refused her check because of this complaint.

Calls coming into my phone before 7 am (CST) and up until 9 pm (CST) or later and all the guy says on other end is my name is RICK from TRS and won't give any other information - only saying personal matter with above named person. I am the daughter and I answered the phone finally today and told them that person is no longer at that number and he was very rude and said I will keep calling back till the above named person answers and I said "Look don't you call this number again and I mean not ever due to the person you want to talk to is no longer at this number, now take this number off of your list" and hung up on this RICK person from TRS. VERY VERY rude and harassing person to keep calling the same number over and over again!

Here is another TRS story...
After weeks of having them hang up on me, because they wanted to talk to my wife, I finally get the guy to talk. I asked him what company he was calling from and the told me that he could not tell me. It was a FEDERAL LAW that prohibited him. I told him, Ok, you are calling from TRS, correct? He still denied. I asked him for the state where his company was operating out of and for a phone number. He gave me the following number [protected]. I called it and it is a pay service. SMSVW.com, they will charge you $9.99 a month for thier "service".
I called him back, stupid bill collector, he gave me his telephone number. Told him I wanted to speak to his supervisor. After about 5 minutes of exchanges, he agreed to transfer me. He hung up on me. I called him back. He said he was "Sorry" for my being disconnected, I was then transfered to another person. Don't know if she was a supervisor or just a coworker. I was given the same run around. I did manage to convince this girl that I was really on the account that they were trying to collect on. Let's see, they call MY cell phone and ask for my wife. When I tell them that I am her husband, they hang up. No I find out that they could have spoken to me two months ago when they started calling?
What I really want to say to you is if you are given the number [protected], DO NOT CALL IT FROM YOUR CELL PHONE.
If anyone is feeling lonely and would like to harass a bill collector call Anthony Edwards of TRS at [protected]. I'm sure he would like to hear how your day went or what color the grass in your front yard is, or even have someone just read him a few Bible verses.

I have been receiving phone calls from this company to collect a debt they say I owe. When I try to call the company its all computerized and it says that I need to enter a reference # located on the top of this letter that I received the problem is, I've never received a letter from this company and I'm not about to give money over the phone

We got the notice of a returned check that we had written on this bank. We have no account in that bank and as far as I can remember we have never had an account in this bank. We didn't write the check!
This company is a fraud and a sham. They need to be put out of busissnes.

Company contacted me advising that i had written two bad checks at a wal mart for a total of 210. 83. The bank that returned the checks was a bank i had never heard of and had never done business with. I do not write checks at wal mart and have never even been in the state where this wal mart is located. On january 12, 2010, i contacted trs recovery systems, inc. And they assured me that the mistake would be corrected. This july 5, 2010, i presented a check to home depot and it was declined. I discovered that trs has not corrected their mistake and they now refuse to correct their mistake. My husband is a judge and we are well respected citizens in our community and we never write bad checks. We have banked with the same banks for 16 years and have never been overdrawn or had a check returned for insufficient funds.

A second letter was recieved may 15th 2010. After getting first letter I made a complaint to better business bureau of texas. I did not reiceve any word from trs at that time. This letter came 3 monts after. They tag license numbers into computer manually. My license has been tagged with error. I wrote no checks to this walmart on this day much less two! Can someone please assit me in handliong this affair.

Sincerly
Lennette smith

i had a check at wal-mart i have been paying on with money orders and they called me the other day and said that they was putting a warrant for my arrest out and i have proof of paying on this and that i owe 355.10 when i only owe them 155.10 and that i would have to do a 4 hour class well, , i'm very disabled i have spinal cord damage, seizures, bipolar, anxiety attacks and panic attacks, with night seizures that are deadly and i have had 2 since they called all i want to do is pay the rest i owe and for them to leave me alone could someone help me please u can contact me at [protected] thank you and god bless tabitha beshires

At 8:01 am every morning I receive a call from an electronic dialer. They are looking for someone named Roberta Smith. The recording tells me to hank up if I am not this person: So I hang up. Yet, I still receive the call daily.

One day I listen to the full recording to find out who is calling me and what they want. I get a phone # so that I can call them to ask them to stop calling me. After several attempts going through the auto electronic loop, I get through by answering yes to pay a bill.

I get a live voice on the other end and explain that I am not Roberta Smith. Then ask that they please remove my phone # from there list. The person tells me that it will be removed, but it takes a few days. I patiently ignore the 1st few more calls.

It is Two months later and every morning at 8:01 am I still get a call from the same electronic dialer.

I am not Roberta Smith, could TRS Recovery Services "PLEASE STOP CALLING ME?!"

I had a NSF check payable to Boston Apparal after contacting them I was informed the check was turned over to TRS Recovery. I sent them a money order but they still deducted it from my checking account and refuses to refund the overpayment. While they acknowledge receipt of both payments they have not refunded my the overpayment and continue to advise me that the refund has been processed and I have to wait 14 days to receive it. After l4 days I contact them again and it is the same response. Wait another 14 days...on and on.

Recently I noticed a fraudulent charge on my checking account to a walmart in a state I have never been too. After reading other com-plaints on the web, I have come to believe this company is making the fraudulant withdrawals. I just recieved the collection letters in the mail for transactions i didnt make. Someone needs to stop these people. I will be contacting my bank fraud department with this information in the letters. If you are contacted by these people do whatever u can to contact the proper authorities.

Back in November, I found 2 checks written at two different Walmart Stores that were not my mother's. The check numbers were odd but I was not able to view the checks because Walmart gives the check back to the customer. Sadly, we found a check written to a Kroger's that we could view and found that it was counterfiet check. Somebody had taken my mother's checking account and made checks with it. We could not stop payment on the first check but the two checks written for Walmart were and our checking account was credited. My bank helped us out and closed all the accounts. I also put a fraud alert on both myself and my mother. But now, I get these letters from TRS Recovery saying they are going to collect the money owed them and will call us. I have the phone turned off so my mother won't get upset, she has dementia and I don't want her bothered. I tried ignoring them but now I am going to mail them a letter advising them to stop or they will hear from our lawyer. Walmart knows what happened and I can't believe they are trying to collect from the victim.

Trs, contacted me at 5:20 tonight (Unavailable number), asking for my debit/credit card to pay for an order that didn't go through with amazon.com.

My fiance was listening to the phone call and noticed it was peculiar. This was my first call. I asked the lady to read me the credit card number and she only had the first four numbers right. The amazon order had also been paid with a gift card, through amazon. I know it was paid in full. I told her I did not feel comfortable telling her my number, and asked for the address to send the money. She agreed, but now that i've confirmed that this "company" is scamming people all over I will definitely ignore all calls and letters from them.

After paying off 3 bounced checks, 2 months later (9/24) I received 3 letters from TRS charging me $50 for each check-service fees. I figured okay, I gues that's about right.
Less than 12 hours after receiving the letters, they withdrew the first $50 without my knowledge or consent. I did not even have the chance to wake up in the morning and call them about it. The checks (that had bounced)had already been paid. I was told that if a collection agency is trying to get $$ from someone for a second party, they can legally withdraw the money without asking you. HOWEVER, TRS was acting only for themselves.
After calling them and speaking with a supervisor, they apologized and assured me they would refund my $50. That was all I had in the bank at the time, and don't get paid until the end of the month. They were very apologetic, which sounded to me like they knew what they did was wrong.
Unfortunately, I wake up on 9/26, check my bank account on line, and they have tried to take out the other $100 I owe them-again, without my knowledge or consent. Now I am in the red $70 for NSF, because there is no money in my account.
I am furious at these people, and called them again today(9/26), talked directly to a "supervisor", and got the same "I am so sorry, we will refund the money". I tried to explain that they did not get any money, because their withdrawal request was NSF, but the guy was not listening. I was not yelling, just assertive, and begged them NOT to do this, taht I would pay them next week. He hung up on me.
Okay--Can anyone out there help? I want to speak to someone higher up in this company; does anyone know a number I can call? I am an intelligent person, I pay my bills, even when they are late (I am having the same problem others are having economically), and am not trying to get out of paying them their service fees. BUT--I feel something should be done about this.

I wrote a check to a sporting goods store that was returned and then cleared on the second time. Despite the fact that the check cleared, this company took money out of my checking account. Seems to me that if a check doesn't clear this is the ONLY instance a collection agency should be allowed to charge a person a fee. And they should not be able to go into a person's account without explicit permission from the person.

TRS Recovery has called twice Yvonne is the foreign rep stating they have a check # for a certain amount that did not go through - they paid it and now I have to pay them. Felt this was a scam as she was rude and said that she had my check but could not read my address - I would not give this to her. I don't pay by checks - I pay online! She began to get very hateful and eventually hung up on me. She would not give me a phone number - said some bs about it being an automated number. I told her I was getting my credit union on the phone. I have called Intelos to inform them of this and they lead me to this website so I could make a complaint. BEWARE of TRS.

My daughter received TWO letters from TRS saying on December 18, 2008 she wrote two back checks at a Wal-Mart out of the Houston area. FIRST, my daughter does not nor has she ever owned a checking account; SECOND, she does not own a car and has never been to Houston, Texas. Here is a young lady just out of High School starting college and she is hit with identity theft. Like all of you, no cooperation from TRS -- all they want is money and now we are receiving letters that they will settle for a lessor amount. They will not provide copies of the checks and want us to provide copies of the checks to them - duh - what part of she does not have a checking account don't they understand. We have filed identity theft with our police department and they are involved with this case. They told us not to send TRS ANY personal information and seeing as they have my daughters drivers license (don't know how they got this) that they can pretty much pull up anything on my daughter at this point. At this point, she can't even get a checking account even if she wanted so they are succeeding in destroying her credit when she hasn't even started her adult life.