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United States Postal Service [USPS]

United States Postal Service [USPS] review: Never delivers my parcels 46

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Author of the review
12:44 am EDT
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It really sucks when you loose your your packages or have to constantly pick them up at the postal office because your lazy mail carrier doesn't feel like knocking at your door. And when they do come up to your door, instead of knocking they leave your package on the door, scan it confirmed, and before you know it someone steals your package but USPS says "It shows here you got your package!" when I didn't.

Once or twice I would have shrugged it off, of course I'm still mad. But it is everytime I order off the internet that this happens to me. I'll happily track the package online and when it finally gets to my area so I can wait at home for it, there's never a knock or anything. Once or twice I've actually found my parcel outside my door without me knowing it was there, and one time I had my parcel stolen yet when I called all I got was excuses. "It shows here it was delivered, " "Next time put a note, " etc.

I shouldn't HAVE to put a note. Those people know how to do their jobs, better than I could. Why isn't that our mail carriers don't knock? I bet if it was their packages they'd be furious just like I am right now.

My neighbors too have had their packages left outside their door, or worse, we have a fire extinguisher near the mailboxes and some of the carriers who come leave the parcels on top of the extinguisher rather than bothering to go up to peoples doors.

I've had the last straw when I was waiting for a package today and didn't receive anything when I went to go check my mailbox. I thought it hadn't come today because it wasn't even on my door, but when I went to go look online to track it, it says that they had missed me and that I needed to come pick it up at the postal office.

They never knocked.
They didn't even leave the "Oops, we missed you!" paper.
The mail came before noon but the website says they tried to deliver at 3:00 something PM. How do you explain that?

Next time I think I'll wait in front of my box with my arms crossed. That's obviously what they want, huh?

I hope I can pick up my package tomorrow without that paper. Hopefully having the confirmation number will help.

On a lighter note, the mail man we used to have before these irresponsible carriers never did this. Once he retired all of this started happening and I wonder how is USPS training their employees now?

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

46 comments
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ALB82
New York, US
Apr 10, 2015 8:37 pm EDT

USPS is AWFUL! We've lived at our apartment for years and we have never gotten a parcel delivered--EVER. We call, we complain, they shrug it off.

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Jeff654
Phoenix, US
Apr 22, 2015 9:45 pm EDT

My mail carrier is great. From reading these posts, most of you say you are home all day watching for your mail carrier. That can't be true or you would have seen them pull up to your box. Since you didn't see that, how can you be so SURE they didn't come to your door? Also, if you are awake all day "watching for the mailman" like you say, then you must not have a job which explains why you expect people to be perfect.

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needland33157
US
Apr 21, 2016 12:47 am EDT

We, who live in Kissimmee River Estates are finding it impossible to get our mail. If we do not pick up our mail from our Mail ox at least once every (5) days, the Mail Lady returns all the Mail and Marks the Property as "VACANT"!

What Law says I have to pick up my mail once every (5) days? Did she make this up ? POOR SERVICE...

There answer to the problem? Buy a Post Office Box from Us ! No Thanks, try delivering the Mail, it's not all that hard and it is what you get paid to do...

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jmiglin2
US
Apr 27, 2016 11:00 am EDT

My mailman just drops off packages without a knock or ring of the bell and I'm home most of the time. Isn't he obligated to at least let me know he's delivering a package? Many people are losing packages because someone who walks by just steals them. How do we get the mailman to ring or knock when making a package delivery?

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DawnAA
US
Jul 11, 2020 2:49 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Call your congressman and shut down funding to the usps

C
C
Cooley Rd
Harrison, US
Oct 26, 2022 9:41 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am sick and tired of having to go to the post office to pick up packages that are supposed to be left at my home at my front door the postal worker need not give me an excuse about where I live they have no issue coming down the driveway dropping right past my home and going to the people's home who live behind me to drop off packages all the time so why is it that they can't drop off a package at my home well I do not have a vehicle I am on disability income I live in a trailer that I own on property that I own. I have had enough of it I want my packages delivered to my doorstep from now on I used to think highly of the postal workers sadly that is not true anymore

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