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United States Postal Service [USPS]

United States Postal Service [USPS] review: waiting time always 1 to 2 hours 10

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Author of the review
11:14 am EDT
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My only complaint is that I am usually on hold for 1 - 2 hours waiting to speak to a representative. They should give you the option to hold on - or to leave your phone number for a call back. I work for a law firm, and after being on hold for 1 hour 45 minutes, I had to take a call, and when I got back to the USPS phone, they picked up and hung up, so I had to wait another 2 hours to speak to a rep. This is unacceptable!

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Elizabeth Diaz
US
May 02, 2020 7:04 pm EDT

The carrier refused to deliver my packages because said something about my dog, i even went up to his truck with no dog, and I asked him to please give me the the packages and he told me to go in pick it up myself., my cell number [protected] Elizabeth Diaz

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Elizabeth Diaz
US
May 02, 2020 7:11 pm EDT

My name is Elizabeth diaz my zip code 33165 i had packages coming to my house, and he refused to delivery to me, and I even followed him with my Jeep, and he told me I must pick up myself, now he said is my dogs fault, my dog was inside the house never came out.. I even took a picture of him leaving the area with my stuff.. I even cry because and those packages it was my moms gift.. now i am late giving her gift.. my number is [protected] thank you

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EasyGordonnn
US
Sep 25, 2020 9:53 pm EDT

Just put the doggone packages *in* my oversized mailbox! No wonder people have no sympathy for USPS!

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Gabby Thompson
Monroe, Virginia, US
Jun 04, 2021 4:19 pm EDT

I have a package for my cowprint phone case, and i need to know where it’s at please!

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Dksw
Lewiston, Id, US
Jun 06, 2021 6:47 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

The carrier said they had an issue 30 min ago delivering my package because they could ‘access my front door’? We have been home all day and the ring camera at the front door picked up no one. What is up with this? I haven’t had an issue ever with people not being able to leave a package this small. SMH

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Babyt 123
Syracuse, New York, US
Jun 07, 2021 10:24 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

That’s funny DKSW today they said the same thing about my package. I don’t have a ring doorbell but I happen to be home all day and I was sitting on my porch at the same supposedly time they “couldn’t access the front door.” Full of [censored] I needed that package today. Now I have to hope they bring it tomorrow.

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Jeffery Azar
US
Aug 01, 2021 10:16 pm EDT

Lake Havasu City Az….you guys [censored]ing suck at your job

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Sue Muzik
Janesville, Wisconsin, US
Aug 03, 2021 9:32 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

For a week my Amazon package has said it’s out for delivery and then returns back to a facility. I am home all day and not once has it been delivered or attempted. I have received my packages when ups delivers them so I know my address works. It’s annoying especially when you have to pay $9.99 to ship. By the time my beach towel gets here i will have no use for it as summer will be over.

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Osmin Vargas
US
Aug 15, 2021 4:42 pm EDT
Replying to comment of Sue Muzik

I’m having the same problem numerous times it just happens today Aug 15 at 2:40 pm same message as always and the door at my building are unlocked with a sign on the door saying that the door is unlocked I don’t get this worker’s is that they don’t wanted to do they job

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PatriciaS1
US
Nov 08, 2021 11:41 am EST

Package said it was delivered in/at mailbox at 10:13am November 4th but I was at work and I didn’t get home until about 2:30pm. And there was nothing/no package in my mailbox so I contacted the place who sent package and told me to contact the carrier so I’m trying to do that since I never received my package. Number [protected]

  1. United States Postal Service [USPS] Contacts

  2. United States Postal Service [USPS] phone numbers
    +1 (800) 275-8777
    +1 (800) 275-8777
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    Customer Care Center
    +1 (800) 877-8339
    +1 (800) 877-8339
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    TDD/TTY Relay
  3. United States Postal Service [USPS] emails
  4. United States Postal Service [USPS] address
    475 L'Enfant Plaza, SW Rm 9431, Washington, District of Columbia, 20260-1101, United States
  5. United States Postal Service [USPS] social media
  6. Stan
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    Oct 29, 2024
United States Postal Service [USPS] Category
United States Postal Service [USPS] is ranked 1 among 24 companies in the Mail and Package Delivery category