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I went in today to receive my free underwear. However, the African American cashier had a Mohawkish haircut and she was slightly big was pretty mean to me. She should be talked to about her attitude and her customer service isn't up to the standards that I used to get. She made me feel bad after going in to get my underwear. She didn't give me a receipt either so I don't know her name. I hope she gets what she deserves. Such a mean person.
The complaint has been investigated and resolved to the customer’s satisfaction.
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i did not open the victoria secret credit card.
Maybe she went into details about her appearance to describe who the lady was. The original poster also stated that she was not given a receipt therefore there was no way of knowing her name. Its unbelievable that folks are still playing the race card these days. Sheesh guys relax a bit.
I am still trying to comprehend why describing someone as African American is racist. Its like as soon as someone says i had a problem with someone, she was an African American, everyone is screaming racist!
Anyone care to elaborate?
Actually she is not complaining about the cashier's apperence, she was complaining about her horrible customer service. She described the way the cashier looked however; If the cashier was a slightly big Italian American with a mohawkish haircut, I can promise you that nobody on this board would have accused the OP on being a racist. I can also promise you that the issue the OP had with the cashier was her additude, not race.
And the point of mentioning her apperence was to let you all know who this woman was. There are several employees working in that store; the question is what's her name? Dont know her name, so describe her appearance.
There is no reason to be offended when someone describes an African American because there is absolutely nothing wrong with being AA. The fact that you folks are even offended at the word African American shows how you truely feel towards that race.
Personally if I complain about a cashier's horrible customer service, you better believe I'm going to go into full blown details on how she looks; although the chances are low, maybe a higher authority will see this post and punish her for being rude to customers. I'm pretty sure we have all had someone at sometime leave us fuming with anger for no good reason, I know the feeling.
Yes you are right, nobody has directly screamed racist, but Im pretty good at analyzing what I read from a reasonable standpoint, so I can pretty much tell why everyone is responding in this manner; therefore I stand by what I say.
And just because the OP has claimed her free underwear does not give the cashier a reason to be rude. Personally I have spent over $300 in one sitting at Victoria Secret and I receive these free underwear, towel, travel bags coupon ALL THE TIME. It's there way of saying thank you for being a loyal customer.
You have no idea how much the OP has spent in the store, and she must have gotten the coupon after making a purchase and decided to redeem it. There is no reason to treat customers poorly PERIOD!
Since neither of us has any idea that how much she has spent, then why are you attacking her to for redeeming her coupon? With all due respect, your post sounds rather hypocritical.
One of the male managers at the Victoria Secrets at La Cantera is extremely rude and does not like helping customers when it comes to coupons and discounts, i have Gone in twice and have been denied from using my coupons, when other victoria secret locations accept them without a issue... Very upset with this location