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Vodafone review: balance deduction 128

S
Author of the review
10:01 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

I have prepaid vodafone mobile number [protected]. I am in kabul right now, with International roaming But before 1 hour, a splash screen shows on my phone that "I HAVE CHARGED 275 rs FOR SOME CALL.". Whats wrong with you. I didnt receive or dialled any call in last 4 days, still u deduct my balance. Same was happening from last two days, and 55 rs deducted each day. Please check it asap and refund my amount so that I should not face any problem.

128 comments
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roshni sotang
IN
Oct 01, 2010 8:07 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

i cant send any sms why i dont know, when i buy my number, that time i can send sms to my friend, but now i cant sent to them.i complained costomer care but they did'nt give me write answer, and i want caller tune on my number also .so how to get a new song of hollywood, bollywood, album .please inform to me about this callertune & sms.
thank you

vodafone customer

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mohmmadhu
IN
Oct 09, 2010 2:38 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

R/sir i am customer of vodafone live ®ular auto renual GPRS conection my problem is when i serching during serch cutof my line.i have dout that somebody pishig my service.my second request pl., help.*****Thank you ***** Vodafon*****

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ksh.ranjita
IN
Feb 21, 2011 9:47 am EST
Verified customer This complaint was posted by a verified customer. Learn more

i received a msg on 19.02.2011 informing that i have won 1, 000, 000 pounds in the on-going msn/yahoo lottery held in Uk to claim prize contact Dr. Micheal via email [msndept11198@hotmail.com], i want to know if it is true or just a fake . pliz help me.

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Richa verma
IN
Mar 10, 2011 2:56 pm EST

my vodafone number is [protected]
they deduct money from my account without my knowledge on account of caller tune which i have not requested.i had called sevrel times to vodafone 's Customer care number 111 and 121. but there is no reply from there side .
they deduct Rs.45.oo from my account, i want my money back as soon as possible even within 24hr.

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LOVEtyagi
IN
Mar 11, 2011 5:13 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

plz sent me my vodafone no-[protected] all call detail incoming and outgoing call detail 20 feb2011 to 10-mar 2011 till on my e-mail id lovetyagi91@gmail.com

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md anwar
IN
Mar 14, 2011 2:36 pm EDT

my mame is:-md tamijuddin
s/o md salauddin
at bhagat singh chowk lalbahg darbhanga 846004
bihar {india}
TD GOODNEWS my mobile no is won 2 milion us dollars
my prize contacat DR MARK JUDE
my mobile no. is [protected]
my account no.is [protected]

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never again
Colorado Springs, US
Mar 14, 2011 3:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Sorry dude, looks like you have been scammed.

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james_games_007
IN
Mar 20, 2011 2:43 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I HAVE GOT AN SMS FROM
TD-GOODNEWS ON 20/3/2011 AT 18:16
SAYING YOUR MOBILENO HAS BEEN AWARDED 2MILLON
USDOLLARS IN MSN 2011 TO RECEIVE YOUR
AWAR D SEND YOU DETAILS TO Dr MARK JUDE VIA
EMAIL: msndept74@hotmail.com

HELLO WHAT DETAILS YOU WANT FROM ME

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chandubellamkonda
IN
Apr 13, 2011 2:42 pm EDT

Dear sir/madam, my name is chenchaiah.I gave a message my phone.that megssage is, your mobileNO has been awarded 2million USDOLLARS in MSN 2011 to recive your award send your details to Dr Mrk Jude via email:msndept74@hotmail.com
if it is true then please help me sir.
my name:chenchaiah,
s/o krishnaiah,
potupalem vlg,
gudur mdl,
nellore dist,
AP
pin code 524101

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VVS TULASIRAM THOTA
IN
May 05, 2011 9:04 am EDT

Vodafone Customer Care Agents are laying to customers. They are informing customers that they lodged the complaints with out lodging. They are making fools the customers. They even did not respond to the customers.

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sid.sid
IN
May 10, 2011 7:08 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

plz sent me all call detail incoming and outgoing call detail of mobile no. [protected] dated 20/05/2011 to 10/05/2011 till on my e-mail id sid.156@rediffmail.com

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vaibhav gupta
IN
May 10, 2011 8:18 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have been using vodafone for the last 5 years...and I have been suffering from forcefully deduction of money for the services which i hve never activated...so I request the company to please return my money back...I have not activated any caller tune services on 10th may, 2011 but you have forcefully activated on my no...and deducted money fo that...My mobile no. is +[protected]

vodafoneindia
vodafoneindia
IN
May 12, 2011 9:00 am EDT

Hi Vaibhav,

Thanks for writing in to us with your concern. We would like to inform you that the CallerTune has been deactivated and Rs. 30/- has been credited to your account as a gesture of goodwill. For any assistance in future, please email us at
vodafonecare.kol@vodafone.com, we're happy to help!

Regards,
Vodafone Customer Care, Kolkata

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kailash dhaker
IN
May 21, 2011 3:24 pm EDT

i am kailash dhaker plz sent me all call detail incoming and outgoing call detail of mobile no. [protected] and [protected] last 30 to till on my e-mail id ksdhakerbegun@gmail.com

thank you sir

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kailash dhaker
IN
May 21, 2011 3:27 pm EDT

i am kailash dhaker plz sent me all call detail incoming and outgoing call detail of mobile no. [protected] and [protected] for last 30 to60 day till on my e-mail id ksdhakerbegun@gmail.com

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veesanthi
IN
Jun 08, 2011 10:24 am EDT

my vodaphone mobile no is [protected] i am not able to make isd calls though my balance is one thousand rupees please confirm why iam not able to make isd calls

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Mitali Sahoo
IN
Jun 22, 2011 1:22 pm EDT

My mobile no is [protected] every day deduct amount of my mobile for message alert. Please stop that message alert for my mobile.

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Azmina Kotadiya
IN
Jun 23, 2011 12:02 pm EDT

Had submitted port out request, not resolved since last 4 months .again and again calling up their call centre also visited the vodafone gallery still the reqiest is pending .
My name is Azmina Kotadiya. mobile no [protected]

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jibachh kumar
IN
Jun 25, 2011 11:42 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

i am jibachh kumar plz sent me dial no. detail of mobile no. [protected] for 24 june to 25 june 2011 my email id : jibachhkumar@yahoo.co.in

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FleurFernz
IN
Aug 04, 2011 5:58 am EDT

DND - Mobile No. [protected] - Inspite of DND - SMS [protected] - Call up [protected] / [protected] - Call up [protected] / [protected] - Call up [protected] - Inspite of Repeated Complaints - Kindly STOP ALL Advertisement SMSES

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Manish1024
NZ
Aug 25, 2011 9:34 am EDT

Vodafone is fooling Prepay customer by using misleading advertisement . Twitter and Facebook is neither unlimited nor free as they are marketing.
I just came off form the customer care centre 777 of vodafone and as per them as soon as you exhaust your data your twitter and Facebook account freeze to operate . I check the terms and condition and its clearly mentioned that its free even after your data is exhausted.

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SAP64
IN
Sep 09, 2011 7:52 am EDT

I have registered with Vodafone for the DND service around 2 months ago - But since then the number of SMS and calls have doubled and trebled instead of stopping.
What the heck is Vodafone upto?
I have almost made up my mind to change the service provider from Vodafone to another one

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s@tish
IN
Sep 20, 2011 8:10 am EDT

how to claim prize

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simple_man
IN
Sep 28, 2011 9:41 am EDT

Sir, i have used services of Vodafone and when i tried to talk with their customer service. It was not very good i awlays had problems

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simple_man
IN
Sep 28, 2011 9:42 am EDT

Ohh other people can also post their exp here..

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NISHANT DOSHI
IN
Oct 20, 2011 2:10 am EDT

I Have Recharge with Vodafone website online three Time for Bonus Card I Got a Message The Recharge was succesfull my amount got debited three times but this vodafone bloody people when i calll them they say it is not done i have the print shot of this i am sending it and i want to know if they dont give the proper resolution who the hell will give my money back and i am very unhappy with this kind of service please take the necessary action

vodafoneindia
vodafoneindia
IN
Oct 20, 2011 6:19 am EDT

Hello Nishant,

Sorry for any inconvenience caused. Please share your number with us here http://bit.ly/qbzENY We'll look into the matter and get back to you at the earliest.

Regards,
Vodafone Customer Care

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sanchit sethi
IN
Nov 15, 2011 4:43 pm EST

my sim card has been deactivated ([protected]) without any reason and has been issued to some other person within 10 minutes so plz look forward to it

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disturbed11
IN
Dec 04, 2011 9:36 am EST

I am being disturbed by a vodafone number-[protected]..he is calling me and telling vulgar things.kindly take some action

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dipe
IN
Dec 24, 2011 8:13 am EST
Verified customer This complaint was posted by a verified customer. Learn more

got a missed call from pakistan from number [protected] on my vodafone number. These ### pakistani's. Dare to call on my number. Madarchod pakistan mai baith kar maa chudwa rahe hai. Betichod logo ko gaand maar ke chod dena chahiye.

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alokika
IN
Dec 24, 2011 4:10 pm EST

my sim is not activated since my no is bought... please activate it...my no. is [protected]

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smser
US
Dec 27, 2011 5:26 pm EST

Vodaphone keep changing the day they take money from my account causing me to go overdrawn almost every other month can they do this ? i have called and asked them to takethe money on a fixed date but they refuse

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AMARNATH BHADRA
IN
Jan 30, 2012 7:20 am EST

I am shocked due to Vodafone customer care refuge to me giving any my Unlimited SMS Pack balance Information and they also taken money against this SMS pack service. I have to right to received from them my SMS Balance related information. Otherwise I think they will not to given the customer actual SMS pack facility My No [protected] contact emeil ID cosmotravel_md@rediffmail.com

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1176Rahul rajput
IN
Apr 27, 2012 10:53 pm EDT

i day ago i recharged my mobile account with rs 50 after day i checked there is no balance in my account there was no service activated on my no. and gprs my no. is [protected] plz help

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NiteshT
IN
May 28, 2012 10:25 pm EDT

I was informed via mail that, i'll get 600 minutes of local talk time, 200 minutes of STD and 200 sms free with my monthly rental of 149/-. They have charged me as per following: call rates for local is 50 p so it will be 300 mins free(in effect Rs.600 free not 600 min). This completely misleading information given out.

vodafoneindia
vodafoneindia
IN
May 29, 2012 2:57 pm EDT

Hello Nitesh,

Thanks for writing to us. Kindly share your number with us at http://bit.ly/KRjiAo so that we may assist you better.

Regards,
Vodafone Customer Care

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pesu
FJ
Jun 11, 2012 3:38 am EDT

I got message from Vodafone, Fiji, Ltd that i won 400000 thousand dollars and a Kia motors branded 2012 model vehicle and it said that to claim it go to kiamotorsclaims@hotmail.com...what should i do? is it really i won it or they are just playing around.please reply.

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Jolame
FJ
Oct 08, 2012 3:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

My cousin just received an email last night that said he had won 475, 000 pounds cash plus a brand new 2012 kia vehicle. Now he is anxious and nervous at the same time. Things like this can cause sickness to people so can somebody clear the air on this issue.

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Ahmed Atef Selim
US
Dec 26, 2012 7:51 am EST

It with great disappointment for what vodafone have reached from lying on customers, by canceling there customers' order without returning to them, and not solving the customer issues even preventing them to escalation. Due to their laziness I am losing my money.

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ravindr
IN
Dec 27, 2012 12:01 pm EST

dear sir my self ravindra singh & my mo. no [protected] that no is carry about seven year
recently that no convert post paid but worng varification in your side my outgoing is barred for four days pls conform that

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