Walgreens
Reviews and Complaints

I am filing a complaint against Walgreens sweepstakes. I can't believe that I have bought things from their store now 3 times in one week and not one of those receipts even worked. It wasn't even 24 hours when I went to do the survey so that I can enter to win the $3, 000 dollar sweepstakes and each receipt I used to do the survey stated that it was to late that I had up to 3 days to do the survey, but I did each survey within 24 hours so I don't know how that could have even happened. I would like to have this complaint filed and have something done about the survey website because apparently there is something wrong with the site and now I lost 3 chances to win at the survey sweepstakes. If this is what you do so that people don't win then your good at what you do. Your company should be ashamed of its self.

They tell me my meds are being ship to me then they tell my insurance will not pay, I called my insurance they said I was covered I call back Walgreen's they said they mad a mistake and my Med's are on there way then call me back and said they could not send them and hung up on me what the hell is going on

I called the Walgreens pharmacy at 5950 Broadway Blvd, Garland TX [protected] to check to see what prescription was ready ( they left me a voicemail saying it was ready) but I needed to know the name of the prescription, as my daughters insurance was not accepted and it would need to be transferred to CVS. We have used Walgreens for about 5 years and always have had small issues. Long wait lines, rude employees etc... So no surprise really when I run into an issue with them. However what makes this issue different is how is a pharmacists going to tell me that she cant give me any information on the medication called in for my child? My daughter suffers from chronic asthma and her doctor is going to try a new medicine to see if we can get her issues under control. I gave her my childs name, date of birth, address, even offered to give her social, because evidently this pharmacist Mrs. Tina OHakwe ( pharmacist) tells me I could be anyone trying to get info on my child?! Excuse me?! FIrst of all I already have any and all info someone might be "trying to steal" second of all, is it not my right as my childs parent to research any and all medication that she will be taking? Not even for the research aspect, as much as I was wanting the name of the medication to make sure CVS has all the info they needed to transfer it.. I am livid with the way the pharmacists spoke and treated me! I was also hung up on twice because evidently I could not control the volume of my voice... Shes lucky that's all I could not control as I was trying my best not to use vulgar language ... So not that this will probably have any effect on the situation other than to vent my frustration... But maybe it can add to the list of reasons people should avoid this Walgreens at all cost...

Walgreens #[protected] Lake June Dallas, Tx 75217, [protected] there no value until activated at the registe, on receipt Apple ITune, used my visa debit card, but in my Bank Of America Account do not its iTune lists with different number, apple at itune online no good because would not activated.
$650.00 wanted its return to my bank account code 5912 for both. This frauds, .

I have had a prescription re-filled or new script for same med numerous years at Walgreens, Exeter, NH. This med is prescribed by my psychiatrist for my Severe PTSD. Two times in a row, pharmacist has told me will take 2 weeks to get. When hearing that I called the drug manufacturer and asked if med was on back order. Drug manufacturer told me that med was readily available. I then called pharmacist again, and told her med was available. Pharmacist told me to call vendor and provided phone number. Talking with vendor, vendor said he was NOT allowed to talk with me - only pharmacy. I then called my med insurance insurance company and complained. Med insurance company agreed with me and said "Should not take longer than 2 days and took notes!" I then called Corporate of Walgreens and she seemed concerned - stating that Walgreen's rep would call me back in 2-3 days. Twice now, rep has NEVER called me back. In addition, my dog is dx'ed with epilepsy. Per ER Vet Hospital where my dog ended up, needed an addt'l anti-seizure med. I took in script to Walgreens on a Tuesday and pharmacist promised me would be available on Thursday. No call on Thursday! My dog kept seizing without med. Finally I called on Friday - pharmacist not there and techs said, "we're just scanning it now and can pick up at 12:30 noon. How can this pharmacist be so VERY REMISS! Both very IMPORTANT meds! One for my PTSD, (and with delay triggered my PTSD) and one, an anticonvulsant, (seizures) for my dog just released from 2 day Hospital stay! Complained to techs, stating I had called Corporate about pharmacist being so very REMISS and one laughed in my face! Again, District rep was to call me back and NOTHING! (That's 3 times Rep has NEVER called me back! I am done with Walgreens and Very Angry - could care less about needs of meds!

Recently went to one of these Walgreens stores. I asked the sales person did they had a bathroom in their store and he said yes. I was with my son who is only 5 years old and he really needed to go! So the Walgreens sales person showed us where the toilet was and then said that they'll open it for us only after we buy something! Are you kidding me? I told him I'll buy something later because my child really needs to go to the bathroom, but he claimed that these were the rules. So I had to buy something! Absolutely terrible service!

My mother( Wanda Smith) called up to the Pharmacy to check to make sure that she could get her prescription filled. Well she spoke to a real person 2 different times and both times they told her that it would be ready . Well I had to borrow a ride to go and when i get there the lady tells me that i had to wait til midnight . I replied that my mother called twice to verify and even though the lady behind the counter said oh she must have called the automated service but mom said she talked to live people twice cause she wanted to make sure not to make a wasted trip. So Jen finally came back over and I explained the problem and she said their was nothing they could do. Well they should have made sure to check to make sure cause that was the whole point of mom calling...twice! So it was 5 or6 hours away til midnight and I told jen that I would be back at midnight THEN miss Jen said I dont know if we will have it ready by then ? What ? You just told my mom twice that she could come that it would be ready in a hour... at 5:00. But after I complained that they just costed me 10 bucks in gas for nothing she says that it may not be ready by then ...well you have like 6 hours Jen and I told you that I was coming. Why is it not going to be ready when you have ample warning? This was very unprofessional and I feel that I should be reimbursed for my wasted gas and time.

On Sept. 5, 2016, I was in Walgreens #05922 at 108 28th St., Fort Worth, Tx. 76164 to make a purchase. I've been a long time customer at this Walgreens. A worker named, Paul, who would not give his last name, approached me and said "What you want bud?". After that I put the product back I was going to purchase and left. Later I returned to the store to get his name as I wanted to left someone know what had occurred. I asked him for his name and my wife stated, earlier you said to him "What you want bud?". Paul denied saying it. I stated I was going to report the incident. My name is Samuel Davis and my email address is [protected]@gmail.com.

8/21/16 Sunday, The day before school started my daughter & I went in to Walgreens in Miami store#7749 to buy some school supplies with the little bit of money I have until I get paid from a new job I started.. My family & I are having hard times right now.. So while we are looking for the supplies there are no prices on them.. I'm trying to calculate what I can buy with the little money I do have.. I turn to the two employees standing in the isle laughing and talking & I ask about the prices & the one employee responds with "No sorry we don't have the little thing to scan for the prices" and she proceeds with her conversation with the other employee laughing... I was like NO WAY! So I go up to the one employee who gave me that crazy answer & ask her "are you the manager?" and she keeps her head down walked away from me so now i'm looking at her back and respond with "yes" I was shocked! So I asked her what is you name she said "Jessica" I said what is your store number? She says "you can find it on your receipt" still no eye contact still looking at her back and very rude... Feeling bad already on this day because its my daughters birthday & I'm broke & started a new job & working with the little bit of money I do have to make things work for my daughter, going back to school stuff... I was embarrassed, frustrated & upset being treated like that... Normally we never have problems at Walgreens.. But you have a job & get paid for it then do your job.. I know lots of people who need to work who are struggling & you have someone who just don't care and has no understanding on how to just be human & respectful to others..

In refilling prescriptions, the robot says: no problem !

Since when am i a problem in using their drug store and giving them money!

A proper business reply is thank you.

This is not a hip world yet ... For pete's sake.

On Aug 17, 2016 I received an invite on the back of my receipt to participate in Walgreen's $3000 monthly survey sweepstakes. It said to " just visit www.wagcares.com within 72 hours to take a short survey about this visit". I was to be entered in a sweepstakes for $3000. When I went to the site I was offered to join Spudart.com. And there was no survey or link to my desired survey anywhere. Upon further typing " Walgreens survey" into a search spot, up popped "crack cocaine" . This site is corrupted and there is no way to find the survey to enter the sweepstakes.

I have just read how employees should take advantage of the open door policy. in my case I got no reply at any level. I'm taking my issue up with a government office. unless it's something they want to hear they stay as quiet as possible and hope you go away. I'm not going away. I have dealt with one nasty, vicious spokeswoman from the district off who could not admit she was wrong under torture. this company is so far from it's original concept that there is no hope for it. it's a shame.it was a good company to work for.

On August 4th, 2016, I went into Wal-green's (as I have for the last 5+ years to drop off my son (11 year old) prescription for Concerta 54mg. In fact, I had Wal-green to specially stock the name-brand Concerta for me, knowing I would have to renew this prescription every month. Last night, things seemed to have changed at Wal-greens. I went in to drop off the prescription and the Pharmacy Technician said to me you cannot drop off a prescription without having an driver license ID. I said to her, I have been coming here for years dropping off this same prescription and have never ever been told by any pharmacy technician or pharmacist that you have to have an ID to drop off a prescription. Of course because it is a control substance I am REQUIRED to have one to pick it up which I am FINE with. Have been doing it for years. What really made me mad was one I did not have my ID because I did not expect this to happen, two the response I received for the night manager. She told me that the pharmacists can put any rules they want in place. Be careful with that one Wal-greens because you can get sued for discrimination if you are putting some people through this process and not all customers. I am a mom trying to get my son's medication. You do know I could have sent a drug addict or drug dealer in there that has no ties to me or my son to drop off this prescription because they had a ID and you would not have a clue. I want you to make that policy consistent across the board for ALL customers and ALL pharmacists that work in that store or talk to this pharmacist and have her to stop requiring an driver license to DROP-OFF a prescription. Again, I am fine with having to submit a driver's license to pick up my son's prescription but to have to submit an ID to drop off is Ludicrous. What is an ID going to tell anyone about a person dropping off a prescription. ABSOLUTELY NOTHING.

I just had colonoscopy and the doctor phoned a prescription to my local Walgreen's in case there was some bleeding. I went to pick up the prescription and was charged $142.00 for 12 suppositories. I said I was on Medicare but the pharmacist said they were not covered. Still a bit woosey from the sedative I paid and went home, not looking at the item. When home I found out it was 12 Hydro-cortisone suppositories. I went to Good Rx and their price was $12.05. Walgreen's sold me a $1 item for $11.80.

This is a real rip off. So much for the corner of happy and healthy.

In December 2014, Walgreens completed its strategic combination with Alliance Boots to establish Walgreens Boots Alliance, Inc. things went bad very quickly! Greg Wasson was forced out. With Greg Wasson out the care for the little people out the door!
Stefano Pessina, a secretive Italian billionaire, is to become £4.45bn richer as a result of the $15bn (£9bn) Walgreens takeover of Alliance Boots. With that merger Wasson may receive a retirement package worth $35.1 million. So the company has money if Walgreens Alliance Boots gives very large severance packages with a corporate takeover. Stefano has a history of tax evasion. Stefano has a history of slave labor practices in England. All that to just build a company.
December 2014 Alliance Boots today announces that it has completed the acquisition of a 12% stake in Nanjing Pharmaceutical Company Limited. Becoming the second largest investor. They have the money to invest in the 1% but they squander in on other projects. Nanjing Pharmaceutical Company Limited are also owned by GlaxoSmithKline. Which according to Peta tests on animals! So if they can pay for animal testers and pollution to be pumped into the environment. They can pay their employees their salaries! Not minimum wage! Not force them to sign new contracts under minimum wage. If they get their jobs back all!
Managers were stepped down within a year after this merger with Boots Alliance. They were either forced into lower management positions. If they refused they were stepped down into Shift leader positions with a major cut in pay. If they didn’t sign the contracts they lost their jobs even if they didn’t agree with the terms of the contract. Cut to near minimum wage. Or at minimum wage. Even though most had been with the Walgreens for decades. Even though they made Walgreens they’re lives and careers. Even though the Ceo’s got they’re salaries and bonuses. The chief of operations get their 3 figure salaries. Their families are suffering under this ethnic cleansing. Some work 6 days a week just to make ends meat. Millions were fired because they were NOT liked by the store managers!
The next on the chopping block for corporate greed of the Ceo’s not wanting to pay the employees they’re wages. The Sims coordinators. They were forced to Shift Leader positions or back down to a lower employee positions. . Even though they still have to do their exact same jobs with a cut in pay down to minimum wage. Again if they didn’t sign the contracts they lost their jobs even if they didn’t agree with the terms of the contract. It is corporate greed in the purest epitome of the word. Ethnic cleansing of the career employees they didn’t want to pay they’re wages. Even though people made this their careers. In most cases have been doing this for decades! It didn’t matter. They got minimum wage. If the managers didn’t like them they got fired.
Then they stepped down the Head Photo Specialist. They didn’t want to pay them they’re wages. . Even though they still have to do their exact same jobs. They were forced to step down with minimum wage. If they didn’t sign the contracts they lost their jobs even if they didn’t agree with the terms of the contract. Millions lost their jobs. Even though they did their jobs without complaints.
Millions did not agree to these changes. Millions have been fired of the management didn’t like them. Millions of store career management have left the company in droves due to the radical changes. Millions of upper management career management were fired for sticking up for the little people. Ethnic cleansing of the career employees with no skills sets other than Walgreen’s are suffering.
Walgreen’s prides Deliver extraordinary customer and patient care. But the cannot deliver it to their employees. To the very people who take care of everything! To the very people who hold the fort down. To the very people who come to work without complaints!
The next on the chopping block list is the Senior Beauty Advisors. Then the Beauty Advisors. They have to reapply for they positions in September. They ultimately will lose because Walgreens’ wants Licensure in Cosmetology or Esthetician in they’re positions. The career people will lose their jobs because of the corporate greed. Even though they have been doing it for years! Because of the Ceo’s greed of their bonuses they get to keep because of the ethnic cleansing. When it is cheaper in the long run to pay for these people to get their licenses. They want to just hire these people and be done with it. People are going to lose the jobs. . Again if they didn’t sign the contracts they lost their jobs even if they didn’t agree with the terms of the contract... The career people who are already living from pay check to pay check already are going to be forced to file for Welfare. They will have to because they will be at minimum wage. If they get their jobs back under this ethnic cleansing at all!
Next in the effort for the Ceo’s to keep their bonuses. The store management will be cut loose. They will be stepped down into Assistant Management positions. Paid just above minimum slave wages. Again another version of ethnic cleansing. . Again if they didn’t sign the contracts they lost their jobs even if they didn’t agree with the terms of the contract.
With everything from basic necessities from food, to utilities, to rents going to highest it has been in 10 years. Millions will be homeless because of this ethnic cleansing of the career people who hold down the fort. Who without this company will sink? They’re will be no one left to handle the problem. No one will be able to stay with the company who was a very good company to work for before this merger. Millions of people will lose their jobs! This is ethnic cleansing of the old career employees that have no other job skill set other than Walgreens.
Walgreens Alliance Boots has the money. They just acquired Rite Aid. The people within Rite Aid mostly be losing their jobs if they do NOT agree to minimum wage. Rite Aid employees are to either lose their jobs or too swallowed up with Walgreens Boots Alliance under minimum wage. Slave labor wages.
Walgreens just outsourced most all the American Made Walgreens products overseas! Read the back of the labels. They NOT American made anymore! They have the money it’s just another version of a Corporation greed to keep their bonuses. Most are made in China. Vietnam. Taiwan. Check the back of labels. The worst countries of human rights in the world. No quality control. Walgreen’s was an American made company! Not now under the merger! For shame on Walgreens. For shame on Boots greed! China has the Yulin Dog and Cat festival where they eat them every year horrifically killing. There is NO animal right in any of the countries previously mentioned. China’s pollution record to the world speaks for itself.
Join the fight for the struggling 1% on the ethnic cleansing of the career people who made this they’re lives. Voice your complaint to. Protect these people with protests with your words! Call the headquarters! Your emails! Stick up for the people who have no voice within this company. People who have no choice but to be force to sign up for slave wages. Voice you complaint about millions of people who will have to sign up for PUBLIC ASSISTANCE because they won’t have any other choice! That’s if the managers who have a say in getting these people out! When they did nothing wrong to deserve the slave wages. Or to be fired by this company over this ethnic cleansing of old career people. It’s wrong on multiple levels.

Main office
Walgreens Boots Alliance, Inc.
108 Wilmot Road
Deerfield, IL 60015
[protected]

Email
Stefano Pessina Ceo estimated
Net worth of $12.9 billion
stefano.[protected]@allianceboots.com
Kathleen Wilson-Thompson
Total Annual Comp.: $3.16 million
EVP/Global Chief Human Resource Officer
[protected]@walgreensbootsalliance.com
George Fairweather EVP/CFO
Annual Salary and Bonus $ 3, 047, 951
[protected]@walgreensbootsalliance.com

Alex Gourlay C0-Chief Operating Officer
Total Annual Compensation $4, 715, 663
[protected]@walgreensbootsalliance.com

I am so sorry I looked at my receipt of purchases and fell prey to win 3000 cash for survey which when I called I was then talked into accepting a vacation which was suppose to be free then I ended up having to fork over a few hundred dollars I did not have! Well I lost my job and cancelled the vacation weekend. However this has happened over 4 years ago and since I keep getting harassing phone calls from the so called vacation people who conveniently call me from a disconnected number telling me the call affects my money and I got on the dnc do not call registry to no avail.
I get calls almost every day. I tried for years nicely explaining I couldnt do the vacation please dont call but 4 years later going on 5 I keep getting the calls telling me my money is now going to be taken and im about to have a heart attack. I am a sick person and this is so not right.
I cant afford to do nothing else but write this note and pray someone will sue the pants off walgreens for allowing this to even happen.
Will someone read this and act accordingly, if it did happen it came from god (Karma), its a beach I hear!
God bless america
Jrb

I just picked my a new cholesterol medicine no problem, my doctor gave me a savings card. I was also waiting for the doctor's office to fax my blood pressure medicine, and as it was three hours later and it still had not arrived to Walgreens, I was getting anxious since it is a holiday weekend and the doctor's office will be closed until Tuesday. ((6/30-7/4). I had previously filled my bp meds there before and there were no refills left. Walgreen s was refusing to give me a supply until my doctor office reopened. What was I going to do sell them on the street, is the demand for blood pressure pills so high? Was it ok for me to have a stroke/heart attack? I know a pharmacy can give you an emergency 3 day supply, but that was not even offered to me. I was not a first time customer. My doctors office said it was faxed. The customer in front of me also had a problem where his Rx was faxed and it was not there. Hmmm check your fax queue. Problem was finally resolved when they called my doctor's office and got the nurse as they were closing the office for the holiday. The main complaint is this: If Walgreen's did not contact my doctor, the option of an emergency supply was not offered and was denied even when I asked if they could give me a couple to hold me over and subtract from my Rx. Why give me instructions to not start or stop any prescription without talking to a doctor or pharmacist when said pharmacist is not going to help me continue taking my medication.
Taking my business elsewhere. Walgreen s has become a joke. You are a pharmacist not a god. You are here to help.

After moving my Rx to Express Scripts, I noticed on the history, which included Rx's filled at Walgreen's, that I paid the full copay for drugs at Walgreen's when the cost of the drug was less than the copay.

This became obvious when looking at all the Walgreens Rx's where the insurance plan paid $0 and I paid $15 for a 30-day supply and $45 for a 90-day supply. The actual cost paid at Express Scripts in every case was significantly less than that copay.

I might think that this is simply one company with prices lower than Walgreen's. But this is not the case. The new company, Express Scripts, charges only for the drug regardless of the copay.

At Express Scripts, if the Rx costs $9.31, I am charged $9.31 and insurance pays $0. My copay of $15 does not come into play.

At Walgreen's, for the same Rx, I pay the copay of $15 and insurance pays $0. The actual cost of the Rx doesn't matter.

In other words, IF I DID NOT HAVE INSURANCE, I WOULD HAVE PAID LESS! Over a third less in some cases.

I would have saved hundreds over the years by not providing my insurance information. This has to be illegal when the customer isn't given the option of using insurance or paying the lower price.

I drop off scripts for meds.
They check if meds would be ready at Noon the next day.
They said the meds. should be ready since they have it in stock, the even doubled checked.
I come the next day to pick up meds. Guess what, not ready.
I didn't understand why if they said they had in stock and they checked. The pharmacist tried saying she couldn't read it i told her it is for fungus and i asked for for the scripts back because shewas havijng a difficult time then she said, ohh and said it will be ready in 20 min. Well, and i waited for them and they knew i was waiting for them.
Well, 45 min. later i asked if ready they said no very rudely, i tried telling them something and they hanged up on me ( This is drive thru).

I never experienced how awful and disrespectful actions from your pharmacist.

Through gross incompetence, the Cleburne Texas Walgreens filled my Metformin (diabetic medication) with a mix of Metformin and a very potent anticonvulsant medication that looked similar and which I had not been prescribed. After inadvertently taking several of the anticonvulsant pills, I had such a severe dizzy reaction, I thought I might be dying and had my son take me for medical treatment. The dizziness remained for several days after ceasing use. Upon returning the pills to the pharmacy, the Walgreens pharmacist acknowledged that the prescription had been incorrectly filled. For the emotional damage and breach of trust to me and my family, I believe Walgreens should compensate me to ensure that they take such errors more seriously.