Zazzle’s earns a 4.3-star rating from 651 reviews, showing that the majority of personalized gift shoppers are very satisfied with their unique purchases.
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Never got my item
So I order this custom made T-shirt online to give as a gift for Christmas at the end of November. Here it is almost Christmas day and my Uncle never received the package. I had it shipped directly to him and every other package he has had shipped to him has made it, but not Zazzles. I write them and was promised to be contacted within 48 hours. Nope, nothing... I hunted online to get a direct number to talk to a live person, on the line forever and nobody answered the automated music, running my my minutes on top of everything else. I have so far wasted my time, my money, my minutes, and have YET to talk to anybody about my issue... I will NEVER EVER USE THEM AGAIN OR RECOMMEND THEM TO ANYBODY! They just practically stole my money!
The complaint has been investigated and resolved to the customer’s satisfaction.
Racist products
While starting my Christmas shopping and surfing the internet I came upon Zazzle.com. I'd been looking for Sock Monkey shoes and came upon a real racist item that reads "Finally we have a face to put on the food stamp" the picture on the stamp is a picture of President Obama. Why would anyone with any self-worth/respect but this kind of trash. This is the last time I will ever look, much less shop on Zazzle.com and I will pass on the message to eveyone I know!
The complaint has been investigated and resolved to the customer’s satisfaction.
There are more people on food stamps now than with any other President. That's not racist, it's a fact. If Obama has
his way we would all be on food stamps and completely dependent on the government.
Zazzle is not racist, you are just an idiot. It's called free speech ###s! If you do not like then do not buy it, but no one cares about your complaints because you did not like the design or humor.
Oh, you people are nuts. Could it be a dig on Obama's policy to make everyone dependent on the government? Sure could. But because the man is PARTIALLY "black" you have to jump on the race cart. Come on. Maybe it's just because he's not as popular now and people find a good way to capitalize on this. Get over it. Really.
VERY racist! Zazzle picks favorites and allow their sellers to design KKK stuff, monkeys that says "I'm black", products with the word ###, and other racist stuff. But they do not allow blacks to design stuff like a black woman with a big butt while they allow designs of nude white women, etc. etc.
VERY racist company that needs to be protested against!
I don't get it. What makes food-stamps racist? It could be that the customer who posted this product on Zazzle is a racist, but unless you personally know that person, how could you tell that?
It could also be that, like Glen Back, you think Barak Obama is a racist and therefore any products featuring him must also be racist. That is just silly.
I will never order from them again
This review is more of the business rather than the shopping. Zazzle said the order would take 5-12 business days to ship. I am now on day 13 and counting.. and can't give the item I purchased as a gift. Their shipping takes longer than they promise. When I complained to their customer service, they admitted that it has been seen to take an additional 5 days ... but they don't make that clear on their website.
I will never order from them again.
I ordered 2012 Christmas cards in early November. They arrived and were printed crooked. I requested a return and replacement cards before Thanksgiving. The request was granted and I received an email that they were being reprinted and would mail out soon. It took two more requests and a phone call (with a 15 minute wait) to apparently actually get the cards printed. They are now in the mail and tracking to arrive on Christmas Eve even though I was assured by customer service they would arrive immediately by courier. Horrible experience and I will never deal with zazzle.com again.
Well my stuff wasn't personalized/engraved or customized. It was standard stuff from their website. From the time of the order, Dec. 2, to delivery today, took them 21 days. I wanted the stuff last weekend and it was promised by then. There were multiple email messages to me explaining how sorry they were and how they expedited everything so I'd have them in time. They sent them UPS and it took 8 days because they "forgot" to expedite the shipping...as promised. Now graduation is over and I've got 3 items to give to the graduate on Christmas rather than graduation day. Oh well. I will NEVER order from these bozos again. Certainly there are other t-shirt companies out there who actually live up to their promises.
Exactly the same thing happening to me right now. As soon as I get the stuff, which I order on Dec. 2...and it's now Dec. 21, I will block them from ever sending me an email or communicating with me again. I will also post notes stating my dissatisfaction with them on my Facebook and every other web site I can find. I contacted them several days ago and was promised expedited delivery...and that turned out to be regular delivery or worse. The package was supposedly sent from California last week...and won't be delivered until the 23rd. They make a lot of promises, eventually deliver, but not up to their promises. Buyer beware.
Zazzle.com stealing my shop's traffic & profits
Does Zazzle, and Cafepress' founders have a license to steal from Americans? Click on my Zimbio blog URL to read and witness a huge con being ran on one of the poorest citizens in the U.S. in me who survives on SSI.
Jeff Beaver is also a Stanford alumni to the founders of Google who helps Zazzle in their scamming with internet traffic to the clone pages of (some) merchants Zazzle gift shop. Zazzle, MySpace, and Cafepress are all cloning my gift shop's pages. I want to audit, and sue them all.
All I need is a financier who will partner up with me and pay to file a 30 million dollar lawsuit against both Google, MySpace, Cafepress, and Zazzle.Com, for what they are doing to me.
I can't believe our Government is allowing these arrogant thieve to rip us shopkeepers off. I suppose we must deal with it in our way. They have no idea when judgement will come koncking at their knees. I've been promised that I will be paid for all my labor.
Forward this page on to a national news media, or reporter, who could blow up a juicy story such as the one surrounding me. Learn more by clicking on the link, below.
http://www.zimbio.com/Collectibles+and+Memorabilia+Auctions/articles/fiCGaLR3jPh/Jeff+Beaver+Zazzle+Com+Up
Very interesting those serious accusations against Zazzle and Cafepress. I would like to know more about this problem.
Entire account deleted & non-payment for sale
Response to awareness of other disappointments with zazzle.com found on complaintsboard.com -
I am an artist whom had signed up with zazzle hoping to find an alternative sales resource. I too had a complaint against my use of 1 free image I put on a postage stamp.I had used a few free images that passed their screening for their 'keds shoe's' contract, all other art was mine. My hard drive died about 2 months ago it took 3 weeks before I was able to aqcuire & install a new one.Finally back online I see my email had three notices from zazzle & regarding 'their' issue with the stamp.The third notice stated they tried to contact me & deleted my account within three days.If i were sick or injured i don't believe they tried very hard at all to contact me because they also have your phone number!Also why delete the entire "approved" revenue generating products for one 'not yet verified' product seems very extreme and over the top to me.I guess it's because I'm not famous and rich like them.If I were famous like some of the celebrity designers they have on there i'm certain they would extend every courtesy toward maintaining my designs.I did sell 1 child's apron that my mom bought for my niece and I have yet to get payment royalty for that sale!I'm not happy with them at all, I called several times, the customer service don't know the zazzle administration & all they say is email them.I got zero response from several emails sent to them.I will re-register with them to give my art another opportunity to be purchased by those that want it.If this sort of problem occurs again you will see my complaints again and I may go further than this site.I appreciate the 'ComplaintsBoard' existence, I will check every site that I intend to engage with that involves monetary transactions from now on, recovering from scams or unscrupulous businesses is far from my expectations of living the American dream. - M.J.
If any of you artist's have found a better place to sell art let me know! fit1god3@gmail.com
I now feel like i must pre-check every site for complaints & potential scamming before I get involved.With that said I'll have to put - redbubble.com / cafepress.com / and lulu.com up on the chopping block to see if they support what they advertise.
The complaint has been investigated and resolved to the customer’s satisfaction.
I agree 100%. I am an artist and has had many images removed. I felt the images were still old to the client that ordered it. The image was approved but when it sold, it was disqualified. I feel they are scammers also.
Zazzle keeps removing my products due to allegations of copyright violation. I have never used any copyrighted work. I know in particular who the allegations came from and know for an absolute fact none of their material is used in my products. My products are however satire of their products so perhaps they just dont like the satirical humor.
Zazzle offers no opportunity for artists to dispute allegations or defend their work. If they get an allegation they just remove the work mindlessly. I kept re-posting one work and it kept getting taken down until I actually got an attorney involved. Im searching for another attorney to bring a suit against Zazzle for their indiscriminate removal of work based on any allegation whatsoever without offering the artist an opportunity to dispute the allegation.
I understand them removing any work which actually violates copyright laws but apparently Zazzle knows absolutely nothing at all about actual copyright laws. Once I got the attorney involved to explain it to them on the one product they stopped removing it. I dont want to go through that with every product they decide to remove so I think a lawsuit to slap them upside the head might be in order.
Content management team
Those people will suck all blood out of you! Very unprofessional and pathetic customer service. I wanted to simply make a custom t-shirt and poster for my friend's birthday. It took me a month. Why?! Because zazzle.com has incredibly rude and unhelpful content management team. They cancelled my order 2 times and had a big dispute 3rd time telling me that my...
Read full review of Zazzle and 8 commentsScam
They have pathetic customer service, no physicall address or phone number, and they are thieves!
DO NOT TRUST their google ranking etc, and do not get any customized items done from them, they WILL NEVER REACH YOU.
They track your credit card information and store it for privacy abuse also.
ZAZZLE.COM is a scam! beware from them, do not purchase any custom made items from them.
The complaint has been investigated and resolved to the customer’s satisfaction.
Zazzle auto renewed the zazzle black without my authorization... As if that was not enought... Zazzle does not let you remove your credit card information so they can find illegal reasons to charge your credit card!
They have pathetic customer service, no physicall address or phone number, and they are thieves!
DO NOT TRUST their google ranking etc, and do not get any customized items done from them, they WILL NEVER REACH YOU.
They track your credit card information and store it for privacy abuse also.
ZAZZLE.COM is a scam! beware from them, do not purchase any custom made items from them.
This guy is probably fed up with the way zazzle treats you when you are a designer. Zazzle has a nice ::hush:: team. They don't own up to any of their actions. All most designers want is to create peacefully, and Zazzle has made it a big "bully" session. Completely disrespectful to the people who spend 30 hours a week designing content for them, and only get cents on the dollar in return. Honestly, they are creating this. All these complaints from Zazzle wouldn't be posted if they show at least a little ability to respect the work these designers do. This company takes advantage of people's time with no guaranty to anything, and you have to tolerate when they decide to delete content that took 12 hours to design and upload.. . . .and yet not paying for the time spent for trial and error. People get paid a full salary to tolerate this kind of treatment on the job, but most jobs aren't even this bad. Zazzle is going to have to own up to enforcing their use / abuse of an Policy, controling how independent contractors work, soon. You can only write off a scam for what it is, until the law gets involved. And, yes, they will stay in business, but only after a pretty penny.
So where is the phone number if so easy to find? The may have millions of HAPPY customers but seem to have MANY complaints just on this site alone and the majority seem to be because they cant find any contact information.
Is SO simple to find info on Zazzle, their address, their phone numbers and their email address for customer service couldn't be easier . . . Zazzle is a fine, quality company with millions of HAPPY customers for the few fools who can't figure out the simplest things. Don't be fooled by a fool.
lol its jealousy talking1 when they are official sponsors of bay to breakers 2011 and everyone knows where zazzle is located!
You are wrong. Zazzle is a big and respected company. Why would they be a scam? They would earn more in the start but later everyone would know that it's a scam and nobody would buy things anymore and Zazzle would become bankrupt. There's more to earn for a legal company, because people continue to buy things and it keeps existing. They aren't a scam.
I have complaints about Zazzle but yours is at least partially incorrect which leads me to have doubts about the rest of it. Zazzle does have a physical address and phone number.
1900 Seaport
Redwood City, CA, 94063
[protected]
If youre going to complain make it legitimate
Good complaint if it were in fact true but judging by your post on the zazzle forum the product you tried to order featured an image which was of Johnny Cash .. which means it would never of been printed as it was a copyright violation .. as for your credit card .. no they do not store your info to abuse it .. and any monies you already payed are refunded to you .. perhaps before you start shouting "scam" and other libelous claims you educate yourself on copyrights ..
A long time Zazzle customer and SK
Online fraud
I too have had problems with this company, although not so much with faulty merchandise being delivered. I created several shirts - the only non-text item on them whatsoever was a piece of artwork I designed myself. Within 3 weeks I received an e-mail from zazzle stating that 'somebody' claimed it was their 'intellectual property' and they just arbitrarily...
Read full review of Zazzle and 56 commentsFailure to pay
Company claims it takes 45 days from sale to payment. They post "paper check" to Paypal. Two weeks have passed since posting. Still no payment received or posted on Paypal. When making inquiries, they send a "template" letter asking if account is set up properly, AFTER they've already made payment to same account in past. Zazzle.com employees stall, lie and cajole, but payment still doesn't arrive.
Read full review of Zazzle and 10 commentsZazzle Reviews 0
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About Zazzle
One of the key services provided by Zazzle is the ability for users to use the site's tools to create custom designs on products for personal use, gifts, or promotional items for businesses and events. The customization process is user-friendly, allowing customers to add images, text, and choose from different colors and styles to make a unique product.
In addition to personalization, Zazzle offers a space for artists and designers to sell their original artwork on products through the platform. This provides customers with access to unique designs that they may not find elsewhere.
Zazzle also caters to business customers with a range of products designed for corporate branding and marketing. This includes customizable business cards, flyers, and promotional merchandise like mugs and T-shirts.
The company uses print-on-demand technology, which means products are created as they are ordered, reducing waste and inventory costs. This model also allows for a wide range of products to be offered without the need for large stock quantities.
Zazzle's website is designed to facilitate easy navigation and a straightforward design process, with customer service available to assist with any queries or issues that may arise during the creation or ordering process.
Here is a guide on how to file a complaint against Zazzle on ComplaintsBoard.com:
1. Log in or create an account:
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2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue you have with Zazzle in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Zazzle. Mention key areas such as transactions, the nature of the issue, steps taken to resolve it, the company's response, and the personal impact of the problem.
5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these documents.
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- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow these steps to effectively file a complaint against Zazzle on ComplaintsBoard.com.
Overview of Zazzle complaint handling
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Zazzle Contacts
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Zazzle phone numbers+1 (408) 983-2800+1 (408) 983-2800Click up if you have successfully reached Zazzle by calling +1 (408) 983-2800 phone number 1 1 users reported that they have successfully reached Zazzle by calling +1 (408) 983-2800 phone number Click down if you have unsuccessfully reached Zazzle by calling +1 (408) 983-2800 phone number 0 0 users reported that they have UNsuccessfully reached Zazzle by calling +1 (408) 983-2800 phone number+1 (800) 980-9890+1 (800) 980-9890Click up if you have successfully reached Zazzle by calling +1 (800) 980-9890 phone number 1 1 users reported that they have successfully reached Zazzle by calling +1 (800) 980-9890 phone number Click down if you have unsuccessfully reached Zazzle by calling +1 (800) 980-9890 phone number 0 0 users reported that they have UNsuccessfully reached Zazzle by calling +1 (800) 980-9890 phone number+1 (650) 872-8000+1 (650) 872-8000Click up if you have successfully reached Zazzle by calling +1 (650) 872-8000 phone number 3 3 users reported that they have successfully reached Zazzle by calling +1 (650) 872-8000 phone number Click down if you have unsuccessfully reached Zazzle by calling +1 (650) 872-8000 phone number 2 2 users reported that they have UNsuccessfully reached Zazzle by calling +1 (650) 872-8000 phone number+1 (888) 892-9953+1 (888) 892-9953Click up if you have successfully reached Zazzle by calling +1 (888) 892-9953 phone number 0 0 users reported that they have successfully reached Zazzle by calling +1 (888) 892-9953 phone number Click down if you have unsuccessfully reached Zazzle by calling +1 (888) 892-9953 phone number 0 0 users reported that they have UNsuccessfully reached Zazzle by calling +1 (888) 892-9953 phone numberCustomer Support
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Zazzle emailssupport@zazzle.com100%Confidence score: 100%Supportpress@zazzle.com100%Confidence score: 100%Press Inquiries
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Zazzle address1800 Seaport Blvd, Redwood City, California, 94063, United States
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Zazzle social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
Most discussed complaints
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