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1xBet review: 1xbet/account blocked with 879.42 euros 524

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Author of the review
3:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Review updated:
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This review was chosen algorithmically as the most valued customer feedback.

My account with 879.42 euros has been blocked since 04/25, I have returned an appeal form that asked me to wait 72 hours, after 72 hours, 1xbet sent me a new message asking me to wait another 72 hours.
Before that, 1xbet had already required a series of documents, all of which were delivered. (Photo of the identity card, photo of the holder holding the identity card and photo of the holder holding an ID card next to the email conversation on the computer). All this process only occurred after a withdrawal attempt. Long time. I wait for your help.

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Aug 31, 2020 6:05 am EDT
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CY

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Dear @Enner250,
Specify please did your issue resolved? Did you withdrawn your funds?

Best regards,
The 1xBet Support
Jun 12, 2023 4:21 am EDT
1xBet customer support contacts
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CY

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Hello!

Thank you for reaching out to us. Please contact us at public.relations@1xpartner.com so that we could help you with your situation further the fastest way

All the best,

The 1xBet Team
Nov 06, 2023 2:37 am EST
1xBet customer support contacts
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CY

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Hello!

Thank you for reaching out to us. To assist you with this case, we would need some more information on this situation from you. Please don't send any personal data nor information regarding your transaction, as it could be used by scammers (if you can, please delete all the personal data from your review), and contact us at public.relations@1xpartner.com so that we could help you with your situation

All the best,

The 1xBet Team
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

524 comments
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bounty kevlen
US
Sep 23, 2023 6:08 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I deposited using mpesa. The transaction code is RIF2TRSN6O

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Kesh Wale
Enugu, NG
Sep 23, 2023 6:34 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

My ID [protected]

I deposited 5000 Naira into my 1xbet account, today Friday 15 september 2023 exactly 22:17 pm, exactly 3hours now, but my 1xbet account has not been credited, my I have been debited from my bank account

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Vishal Adlak
US
Sep 23, 2023 7:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Actually I have done the payment of 500 rs vis phone pay ..but the amount is not added in my account..

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Bhanu Prakash Bokka
US
Sep 23, 2023 8:55 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have deposited money but not at credited in my 1xbet account it's been24hr but not yet resolved i have contacted to 1xbet contact info and mails given but still it was pending and no response from itRe: Money not at deposited in my accountI'dno:-[protected]

My ticket number[#[protected]]

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Kh y
Damanhour, EG
Sep 24, 2023 2:29 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have made atranaction at 12:13 pm .. i don't recieve the money till now .. they sent that the transaction is rejected by operator

Please help me solve this problem , i have the proof for transaction

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Mohamed Enno
EG
Sep 24, 2023 2:59 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

i submitted an complaint here 3 days ago,

and 1XBet agent sent me email asking me to message him if my withdrawal issue is not fixed in 7 days!

now time is passing and i'm sure that my issue will not be fixed at all

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ch tayyab ali
US
Sep 24, 2023 9:49 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

my id [protected]

bet number [protected]

bet date 18 sep 3:00 am

event ITF Australia 11A, Women Singles

i bet on player 2 yuna ohashi

1 set win by other player

2 set start player 2 retured hurt but my bet in lose

https://m.aiscore.com/head-to-head/tennis/alicia-smith-vs-yuna-ohashi

offical result site

pleae fix this issuee

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Jiro Bonete
US
Sep 26, 2023 3:47 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I deposit last sept 14 and still my money is not yet credtied to my account. The email support kept saying they are doing their best, Still on process, kept asking again and again about the screenshots. Its been 7 days and this issue is not yet solved! Ticket number: [protected]

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Adeoluwa Aladesuru
Ado-Ekiti, NG
Sep 26, 2023 8:01 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I placed a system bet for 9/10 and won but it is displaying as loss on my account.

I placed a bet between Braga and Napoli which was Team 1 to Score Goal number (1) + 2X and was appearing as loss instead of won.

Time of Bet : 7:32pm

Date of Bet : 20/09/2023

Bet slip ID : [protected]

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Newaj Sharif Shagor
US
Sep 26, 2023 9:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

i deposit 300 tk by my nagad account in 30th august. But its not add in my account. Please check it.i lost many times already

My id-[protected]

My nagad number :[protected]

Nagad agent number :[protected]

date:30th august

Time:7.20pm

Transaction ID,-7257CDS0

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anoop shoop
US
Sep 28, 2023 2:07 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Made my deposit on 24th August - 1000 rupees, still not credited and it is 21st September 2023 today.

Have provided all details like upi number/ bank account statement and everything to the support

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Batu Gok
US
Sep 30, 2023 6:19 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

they frozen my account today i cant login whatever i do and its without any reasoning and not replying my emails simply ignoring everything i had 10k open bets in my account approx 8-12k usdt total probably right now. id [protected] here attached email they say they block my account in turkish.

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Daud khan dk
US
Sep 30, 2023 9:24 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have deposit money now no one is attending the call and no reply i called many times but no one is attending my call i deposit 3500 i called them they are not reciveing my call please check it

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Manel Palma
US
Sep 30, 2023 1:46 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have made 2 deposits, monday (18-09) of 50€ and 20€. Did not receive any of them. Had the 24hrs pass, then sent two emails but i have still yet to hear anything from them. Not a response to a email, or the money in the account. I have been betting since 2016 with this company, and this is how they treat us.

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Mohammad ASIR
Siwan, IN
Oct 05, 2023 12:37 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dear sir my mobile number [protected] I am deposit 5000 not credit my account 1week not solve my payment not responsible your customers care

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Mohammad ASIR
Siwan, IN
Oct 05, 2023 1:50 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

There are sir I am deposit 5000 note credit my account I am asking your customer care not responsibility where is the my money everyday asking soul solved SOL please you check where my money

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Md Arif uddin
US
Oct 05, 2023 1:36 am EDT

1xbet fraud. My money & account cancle

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BVS Patnaik
Visakhapatnam, IN
Oct 11, 2023 6:18 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dear Team

My ID [protected], i had done a recharge of rs 20000 through phone pay..it's more than 9hrs , it's not credited.

Your chat support team simply telling we forwarded to higher plz wait.

It's more than 9hrs

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Jaglan
Panipat, IN
Oct 11, 2023 6:27 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have deposited money in my account [protected] on 02 oct at 0730 hrs. Through IMPS.

IMPS No is IMPS00238796074

in your account.

Your Account details are as follows.

Siksha Enterprises

Bank Name. Bank of India

Account No. [protected]

IFSC Code. BKID0006031

Still money is not available in my account .

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Saw Khaing
US
Oct 11, 2023 7:23 am EDT

1xbet scam to me 80$ ,My account baning with reason multiple account.

They did not give to me any proof. Finally they dudect my wining money .I say to security team. They did not reslove my problem.scam website.

My account ID [protected]

Cause ID [#[protected]]

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Dennis Anthony
US
Oct 11, 2023 8:41 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am dennis anthony id [protected]

yesterday 6 october placed a bet of over 5.5 shorts on target for a europa match between Maccabi Haifa vs Panathinaikos the score on 1xbet shows 4 shorts on target while all other sources shows 7 shorts on target

Bet slip nomber [protected]

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Ibrahim Jr
US
Oct 11, 2023 9:15 am EDT

1.BDT wallet no :[protected]

2.Transaction id Rocket :[protected]

3. Clint number:[protected]

4.Agent number:[protected]

5.Time:11.52 pm

6.Date:18/09/2023

7.Amount:980

8.Deposit poblem

Cash Out by rocket

Scanshot added

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Bidush
Kolkata, IN
Oct 11, 2023 11:47 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Sir my account not open and try to forget but not received code

Mobile number [protected]

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Tamer Abdallah
US
Oct 11, 2023 12:28 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

تم تحويل مبلغ 199 من رقم [protected] امس الساعة 3.14ولم يصل الرصيد حتي الان نرجو حل المشكلة رجاء منكم

رقم الحساب [protected]

اسم المستخدم tamers82

البريد الالكتروني ta0661044@gmail.com

رقم الهاتف [protected]

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Tamer teto
Abo hamade, EG
Oct 11, 2023 12:34 pm EDT

رقم الهاتف المرسل منه

[protected]

رقم الحساب

[protected]

الاسم tamer

اللقب foaad

تم الايداع اليوم الساعة 3.14مساء

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Jayasundara
Dehiwala, LK
Oct 11, 2023 1:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have deposited 15000/= 29-09-2023 @ 2149©hrs.

But its not credited yet.

Poor response of srilanka customer service

ID-[protected]

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Amith COUTINHO
US
Oct 11, 2023 4:34 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I bet for a home team to win full time and the team did but you guys said I lose. Why?

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Naina Sunar
US
Oct 11, 2023 4:58 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Sir please help

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Arjun Gacayan
US
Oct 11, 2023 10:34 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Complaint your agent name Rizaldo O

No response no update for my top up

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Mani mk
US
Oct 11, 2023 11:25 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

My deposit 14k is not credited my account,bank side was told your ternsfeer money susfuly credit your sending account,but 1xbet not given proper answer

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Ihab Mamdouh
US
Oct 11, 2023 11:58 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Bet slip number [protected]

The match ended in W1 and your score shows a draw. Can we fix this

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Ajpjrana
US
Oct 12, 2023 4:21 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I add 8000 ruppes in my 1x bet account but they don't add it... 8 hours gone... I don't get any response...

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Dinesh Raju
US
Oct 22, 2023 8:23 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

On 11th Oct 10:59 am I was deposited 4000 inr to my gaming account they said 48 hours but still they do not completed that one now when I am open to chat with the customer executive no one was replayed for my message

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Dipash Malla
US
Oct 22, 2023 8:24 am EDT

What is this

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Devaputhra
Chitguppa, IN
Oct 22, 2023 9:04 am EDT

My account please 😭😭😭 refund

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Ahmad Rind
RYK, PK
Oct 22, 2023 9:37 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I deposited money in my 1xbet account but its has been rejected by operator please refund my money

My number [protected]

I deposited money in my account of 500 but is has been not deposited and 1xbet reply me that your deposited has rejected by operator

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Chathumal
Alawwa, LK
Oct 22, 2023 1:16 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Please Check and resolve this matter .after one hour not updated my deposit

My contact number +[protected] & +[protected]

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ahmad50
lahore, PK
Oct 22, 2023 2:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Date and time in screenshots

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Intelligence indian
US
Oct 22, 2023 2:38 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I pad 300 rs. In my 1xbet account bank dedicated my balance but I don't recive in my 1xbet account it's very shameless think i want to refund back and complete my transaction plz

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Rajesh Balaga
US
Oct 22, 2023 3:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

My deposit amount not yet credited in any of my account either in bank account or in 1x account, every time I call and mail you guys, and you simply says wait for 14 bank working days, that also completed. 16 banking working days completed. I need my money.

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Eric Jay
Nairobi, KE
Oct 22, 2023 5:32 pm EDT

I deposited KSH. 400, at 6.42pm, today, 8th- October -2023. It was deducted from my Mpesa account but never reflected in 1xbet account. Please make it reflect or redeposit it to my Mpesa account.

Mpesa message:-

RJ89XS5DV9 Confirmed. Ksh400.00 sent to 1XBET-C2B for account wt76204754 on 8/10/23 at 6:42 PM New M-PESA balance is Ksh...

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