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1xBet review: 1xbet Worst deposit issues 1

M
Author of the review
8:01 am EDT
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Hello people
It's been 26 days my deposit didn't reflected in my account
The email people just say processing after 22 email on 5 days later again 17 days
We are sorry for the delay, it's been processing
And I complained to the complaints team
They didn't even respond till today (26 days)
And these people suggest to that non sense email-who doesn't respond at all.
WORST STANDARDS OF CUSTOMER SUPPORT
These people simple close the case with one reply
With fixing the issue
shame on you people

Desired outcome: My deposit

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Aug 02, 2024 4:04 am EDT
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Hello,

Normally, funds are transferred within an hour, but sometimes, due to the workload of the payment system or bank, it can take longer. However, a month is an unusually long time. There may have been an error with the payment system.

Since we don't have your identification details, we suggest you contact support through your personal account on the 1xbet website or via the app if you haven't done so already. Please provide all relevant payment information so we can address your issue promptly.

Thank you for your patience, and we're here to assist you. We appreciate your loyalty.

Best regards,

The 1xbet Team
Update by Mynewstart
Aug 02, 2024 4:12 am EDT

It's not just unusual

Its absolutely utter non sense

I've approached with more than 42 emails

Above 35 plus IP calls

All they say is , payment is not responding they'll check and fix ., same [censored] answer everyday from 27 days

Including today

My ticket number is [#[protected]]

My ID is [protected]

Update by Mynewstart
Aug 04, 2024 9:39 pm EDT

As asked

I've given the required info !

And you guys responded here too !

It's been three day here now ...

What the hell

You complete team is as such !?

Note :-

I've spoked with my bank and did a deep enquire of this transaction

Ive done this transaction on 5th JULY 2024

but it went to pending and credited on next day 6 th JULY

And also

To make it easy for guys ive emailed the statements , receiver info , transaction details and everything.

Still you IDIOT'S haven't done anything from 29 days ...

Sep 12, 2024 10:38 am EDT
1xBet customer support contacts
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CY

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Sorry for the wait in responding. Unfortunately, it can sometimes be difficult to track all comments on third-party platforms, which is why we strongly recommend reaching out to us directly via the website chat or by emailing our support team at info-ind@1xbet-team.com.

According to your request, at the time of publication, the inquiry was pending with the payment department, awaiting a response from the payment system. Our support team should have notified you of the successful deposit once the issue was resolved. If the issue is still relevant, please contact us again via the same email for further details in a private correspondence to ensure the security of your personal data.
Thank you in advance!

Best regards,
The 1xBet Team
Resolved

This complaint has been resolved automatically due to user's inactivity.

1 comments
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R. Hayes
Aug 01, 2024 5:57 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I'm really sorry to hear about your frustrating experience with 1xBet. Waiting 26 days for your deposit to reflect is like watching a snail race — it’s slow, painful, and not very entertaining!

It sounds like their customer support team has perfected the art of sending you in circles. It's infuriating to be caught in a loop of “processing” emails with no resolution in sight. At this point, it seems like their idea of support is to give you more reasons to complain!

Hopefully, they realize this is a "bet" they can’t afford to lose and finally resolve the issue. Here's hoping your deposit shows up soon, and you can get back to placing bets instead of sending endless emails.

Stay persistent, and may your luck turn around soon!

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