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1xBet review: Account blocked and lagging customers service 1

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11:23 pm EDT
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Account number : [protected]

Hello sir almost 7 month ago they requested for documents without any reason.. I provide all documents as their requirements. They again & again wanted same documents also from my side provided all documents every time ...at the end of the process they take also Skype verification it also passed from my side..

Then They again give me a form to fill up same information and give me a address to send a letter to Guadalajara, Jalisco, Mexico, C.P. (zip) 44534, Apartado postal 33-01

But now the problem is they didn't provide any receiver name & contacts number.. without receiver name & contacts number from my state postal service they are not accepting documents from me .

I requested many times to give me a name & contacts number to deliver the letter properly..

Who will receive the letter from mexico..

But every time from 1xbet I'm receiving auto reply they are not replying actual information.

They blocked my account and scam my money.. this is a fraud company.

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Oct 24, 2023 3:00 am EDT
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Hello!

Thank you for reaching out to us. Please contact us at public.relations@1xpartner.com so that we could help you with your situation further the fastest way

All the best,

The 1xBet Team
Update by Mahida
Oct 24, 2023 9:52 am EDT

I got a private message from 1xbetofficial with a what's app number.. I'm trying to contact there.. I will share my results here .

Update by Mahida
Oct 28, 2023 7:17 am EDT

I'm not getting any kinds of help from public.relations@1xpartner.com

😅😅 All are same. Why didn't they say directly that "we can't give you your money"?

Update by Mahida
Nov 07, 2023 3:32 am EST

It's impossible to sent the documents without recipients name & contact number.. From my country postal service doesn't allow without receiver name & contact number..please provide me Receiver name & contact number.. otherwise verify my documents others way

1 comments
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U
U
umur ilgar
TR
Nov 03, 2023 2:12 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I sent my ID from Turkey to Mexico, I sent it without any security measures, there was only one address, no recipient's name, it appears to have been delivered. How do I know that my documents are not in someone else's possession? Moreover, they ask me for another document as if he was leaving on the same day, and he left within 2 months. The cargo I sent needs to verify my account urgently. I invite you, can we have a video chat?

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