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1xBet review: Deposit issue

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8:05 am EDT
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VERY URGENT:- Regarding Player I'd [protected]

Since 25 July 2024, approximately 9 days have passed. I have been in contact with the 1xBet chats department and email department several times through the chat portal, but they have been saying the same thing repeatedly since 25 July, that you should wait for 2 hours. It feels like I am talking to a bot. I already sent everything, like the deposit slip, and also shared the transaction ID of UPI, and they asked me for the video of the payment done by your bank app. I also did that, but now that 9 days have passed, my deposit is not credited yet. I contacted them 500 times. I have lots of screenshots, but they are repeatedly saying our payment department is working on your request. It's like, as an old client of 1xBet, I am feeling frustrated. Could you please help me, sir? You are my last hope. As the oldest customer of 1xBet, I would appreciate it if you could credit my deposit amount quickly. Attached is the payment receipt and screenshot of I contacted to 1xbet

Claimed loss: 2000

Desired outcome: 2000

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Aug 08, 2024 1:33 am EDT
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Hello!

We sincerely apologize for the delay with your deposit. Usually, the deposit is credited within an hour, but in some cases, due to the load on the payment system or the bank, the process can take up to a few days.

We recommend contacting support through your account on the 1xbet website or in the app if you haven't done so already. Please provide all the details of your payment to help us resolve your issue more quickly.

We appreciate your patience and are ready to assist you. Thank you for staying with us.

Best regards,

The 1xbet Team
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