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1xBet review: Scam

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I am using this account more than 2years. past 2 years I losed huge amounts that time they never blocked my account. now I am winning some small amount and gave widthraw request they blocked my gaming account immediately although I am playing genuinely. Today I gave widthraw request they declined my widthraw request and mentioned share documents to security department, as they requested I shared the details accordingly. Then, this 1xbet security department asked me to send photos of both sides of my national identity card, which was done, then they asked me lots of questions, I answered correctly. they confirmed to me that my request will be processed. So I waited. After a few minutes, I received the email telling me that my account will be blocked. Suddenly, I try to connect to my 1xbet account, no more access. 1xbet is really a scam business. Despite sending the national identity card to the 1xbet security department, my account has always been blocked. I am still waiting for my game account to be unlocked because this account has + 2lakh

Please kindly help me. it's my hard work and spended more time in this. please Look into this matter and solve it soon.

This money is more important to me I hope your team will support me

Claimed loss: 2lakh

Desired outcome: 2lakh

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Jul 18, 2024 5:37 am EDT
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Hello!

An account is usually blocked only if the player has violated the rules of the betting platform. Each situation needs to be reviewed individually, so please provide your account number in a private message or contact technical support. However, the most common reason for blocking is multi-accounting, as some try to use prohibited schemes to ensure a 100% win.

According to the rules: "Each registered client can have only one account. During registration on the website, the bookmaker's condition applies that one account is allowed per: one family (for all relatives), one address, one email address, one credit/debit card number, or one IP address. It is prohibited for different clients to use the same bank card. The bookmaker's administration reserves the right to additionally request clarifying information from the client (passport details, registration address, etc.) and to conduct a video conference at any time."

Perhaps after sending the ID it was confirmed that there are 2 accounts. But we advise you to write to technical support so that the reason can be explained to you.

Sincerely,

The 1xBet Team
Update by Akshy Insia
Jul 22, 2024 6:46 am EDT

I don't have multiple accounts

Update by Akshy Insia
Jul 22, 2024 6:47 am EDT

And also deleted this account by security team

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