Menu
For Business Write a review File a complaint
1xBet

1xBet review: Withdrawal

A
Author of the review
8:01 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I'm Bettor from iran, through 15 years of my betting journey never experienced something shady happend this week on 1xbet. I used to deposit/cashout using perfectmoney there. Lately cuz of pm restrictions for iranian users site support suggested me to use pm vouchers. The way vouchers work is with 2 identifier. 1. Voucher number, 2. Activation number Basicly owner is the one who has these 2 identifier of voucher. This week I requested 15$ as a voucher (funny considering the amount I deposited there) Request approved and I received completed msg in app, But never got anysort of voucher code in my mail. Funny part begins from here. When I open support section gives me persian operator that I dont need, I totally prefer english support for problems that im getting They asked me to sent documents to resend the voucher (they never realy send though) How legal it is? It is not, Cuz they are not responsible party and not even reliable to have personal documents, they are just section to handle payments with iranian banks. (that im certaily not part of) im using international banking systems for the job. [protected]@1xbet-team.com When I contacted 1xbet officiall This guys are from another planet it seems, they reapeatedly saying ur payment is done, this is batch number. totally unrelated answers they provide. Go ask perfectmoney why we didnt give u you voucher details, I will put emails screenshots and their funny answers.

Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.

View 0 more photos
Mar 04, 2024 5:46 am EST
1xBet customer support contacts
Phone numbers
Address

CY

Website
File a complaint Write a review
View all 1xBet contacts
Dear Akbar ramezani,

Thank you for reaching out to us.

To assist you further, could you please provide us with a screenshot via email that clearly indicates the proposal for using vouchers? This information will help us investigate the matter thoroughly and provide you with the best possible resolution.

Kindly send the screenshot to our support team's email address at public.relations@1xpartner.com. Once we receive the necessary details, we will review your case promptly and get back to you with the relevant information.

Thank you for your cooperation, and we appreciate your patience.

Best regards,

Alex, the 1xBet Team
Update by Akbar ramezani
Mar 06, 2024 6:40 am EST

What was the point of doing this btw?

Asked same questions that exist in screenshots , and gonna ask next question 2 days later.

View 0 more photos
Mar 07, 2024 4:56 am EST
1xBet customer support contacts
Phone numbers
Address

CY

Website
File a complaint Write a review
View all 1xBet contacts
Dear Akbar ramezani,

Thank you for reaching out to us.

According to our information - the responsible department of the voucher is the bank, not our support. They should have sent it to you so you can use it.

Best regards,

Alex, the 1xBet Team
Resolved

This complaint has been resolved automatically due to user's inactivity.

0 comments
Add a comment

More 1xBet reviews & complaints

1xBet - Deposit problem 61
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
1xBet - Deposit rejected 37
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
1xBet - Deposited inr 2300 not credited to 1xbet account 11
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
1xBet - Blocked my account. 11
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
1xBet - caution! scammers from 1xbet! 9
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
1xBet - 1xbet is fraud as they took my own deposited amount 1
Replied
The company left an official comment to this complaint.
1xBet - I made two bets I cannot view it on my history n also the payment I made it’s not in the history 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
1xBet - Deposit problem
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
1xBet - Rejected Deposit without any reason
Replied
The company left an official comment to this complaint.
1xBet - My Account got Restricted 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
  1. 1xBet Contacts

  2. 1xBet phone numbers
    +44 1273 256987
    +44 1273 256987
    Click up if you have successfully reached 1xBet by calling +44 1273 256987 phone number 2 2 users reported that they have successfully reached 1xBet by calling +44 1273 256987 phone number Click down if you have unsuccessfully reached 1xBet by calling +44 1273 256987 phone number 0 0 users reported that they have UNsuccessfully reached 1xBet by calling +44 1273 256987 phone number
  3. 1xBet emails
  4. 1xBet social media
  5. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
1xBet Category
1xBet is ranked 11 among 90 companies in the Gambling category