AAMCO Transmissions’s earns a 2.1-star rating from 225 reviews, showing that the majority of vehicle owners are somewhat dissatisfied with service.
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Transmission
had my transmssion replaced jan. 2019, paid 400 extra for lifetime warrentee
that one lasted a little over a year and only 8000 miles, took it back they took more than a month to replace it, that only lasted two months, went out again, they still have my car. it is not fixed yet and the have had it for almost 2 months now. i have almost $2000 in rental cars, someone need to call me asap.
Mark Almquist [protected]
new torque converter (they said my converter clutches were burned, up) new front pump and a master rebuild on a ford c6 transmission
I have written you three times now to no avail. The first time someone did respond and was supposed to immediately call me back and never did. She mentioned giving this AAMCO one more chance to fix this transmission properly. I did so and now it shifts SO HARD it is chirping the tires in stop and go rush hour traffic normal creeping driving. Also when I got...
Read full review of AAMCO Transmissionsaamco transmission master rebuild service including a brand new forward pump and torque converter (! 00% rebuild)
This all started October 16, 2019. Took it in for checkup because it had stopped moving forward at a red light, then again at my road to turn into my neighborhood when I had to stop to turn across a divided highway. When I towed it in with my neighbor at first it wouldn't go into Drive gear at their shop, (AAMCO). It went into reverse no problem then into...
Read full review of AAMCO Transmissionsbmw repairs
This group of workers located at this location has blatently lied and scammed me out right in my face. I paid for all work done to my BMW 2008 at the time of the quote. I would like this company to show documentation that they did the repairs. The cars stalled, broken down, battery drained since leaving the car at your company. Transmittion, Engine all these problems couldn't be because its a 2008 BMW. Have some decency to not rip off your customers, . Yes Paying customers.
transmission rebuild/ jerking on car
I dropped my car off about 3 weeks ago because my car was jerking. I was basically lied to from the beginning. I was promised one price 2, 309 and than was told it would cost 4, 200 when I told them no they said I cant get my car back with paying that even though they did no work. I got my car back after 3 weeks and 20 mins after driving my car was still jerking and doing the same thing. they did not fix my car and I want my money back! I am pissed and am going to file a claim in small claims court because another mechanic said I still have the same issue.
negligence
Vehicle was brought to facility on 10/11/19 at which time iwas informed a free courtesy check would be performed. Courtesy check consists of test drive, fluids check and overall inspection of vehicle. I was informed by LUKE Hoffman there was a internal issue with transmission and it would have to be removed for inspection 750.00 just to remove. I told Luke...
Read full review of AAMCO Transmissionstheir service, their parts, their guarantee and their lack of commitment to their customers
I have a 1996 GMC K-1500 4X4 that I have had Aamco in Auburn, WA service since I had purchased the vehicle in 2007. Tune Ups, Oil Changes, Brakes, etc. So, when my transmission began slipping, I took it in and agreed to have it replaced at a cost of $3600.00. The manager at the time told me there would be a lifetime guarantee on parts and labor. OK, so I...
Read full review of AAMCO Transmissionsi'm complaining about how unprofessional your workers are at this shop
I had my transmission worked on back in February and had nothing but problems, that I had to bring in back cause they didn't put new seals when the reinstalled it.Now its back in the shop cause I lost my transmission on my way home from work.Every time they tell me they'll call me with an update on my vehicle they never do it's always me calling them.My...
Read full review of AAMCO Transmissionstransmission repair services
Turnersville AAMCO Stopped at shop and met manager and engine builder in September 2017. Had good meeting and was verbally given two estimates of $2600.00 to $2800.00 (low) and $3200.00 to $3400.00 (high). Had car towed and went back to shop. New manager/new owner/new estimate/reduced warranty. Not a lot of options so had them fix and cost with all extra...
Read full review of AAMCO Transmissionsorlando fl, 32808
To whom it may concern: September 6, 2019 My name is Dieudonne Leonce, and the reason that I decide to file this complaint is the fact that I have an issue with the branch Manager, Stanley D. Key, 5527 West Colonial Dr, Orlando FL 32808. What is this issue? Three weeks ago, I have brought a 2005, Jeep Grand Cherokee for transmission diagnostic because I...
Read full review of AAMCO Transmissionsbrake repair/headlight repair
I took my car into Aamco on Friday to ask them to check my brakes because they were grinding really bad. They told me that they needed to replace most of the rear brake and gave me a price for that. Then I came in and they told me another part needed to be replaced, which more than doubled the cost. I then applied for one of their credit cards and wa...
Read full review of AAMCO Transmissionstransmission service
I had my car in there shop for a week to have the transmission shifting problems fixed. I got my car back and a month after they said it was fixed my car is broke down in Virginia with the same problems they claimed they had fixed which clearly they didn't and now the transmission has to be replaced and they should be held liable for something and they have...
Read full review of AAMCO Transmissionsac recharge
I took my car in to get the AC recharged I just had a AC compressor put in from my Certified mechanic but when I got it to the shop they said it was missing a clutch, I suspect Foul Play we've done this part before and how could it be missing such a crucial component I'm just not very happy and very confused by the situation I feel I need help. I asked if they had seen a situation like this before and they said no but I need help because she's unwilling to talk to me further about my situation telling me there is no issue. Please help confused in Cali.. the problem is they said that my air compressor was missing a part which comes attached that's the confusement
replace engine
Went to aamco 5930 hwy 6 Houston tax 77084. I had a oil consumption engine and was promised one that didn't burn oil two engines were put in my vehicle and both did the same as the one that was removed. I took the first one back in two weeks almost all the oil was gone from the engine he then had me return my vehicle and claimed that one again the engine was replaced with a good one that didn't burn oil and after less tan a month the engine oil was all gone from the engine now he is saying with both engine the warranty is up I am 62 making minimum wage and paid using all my cash and credit cards and now right back where I started with a oil consumption engine problem
defective transmission
My Name is Pamela Dorsey, my phone # [protected] A transmission was put in my SUV. By Aamco, on 3019 W Hillsbourgh Ave, Tampa FL 33614. Service Advisor: Dan. when I brought my SUV back to Naples Fl. There was still a lot of jerking and etc. I had the SUV pulled by a tow truck to the Aamco on 3030 Davis Blvd Naples FL, 34104. This service advisor name is also Dan. He call the Tampa branch, and explain what was going on with the transmission. And its still under warranty. So the Tampa Aamco, didn't want to let the Naples branch fix it! So the Tampa branch said that they will come down to pick up the transmission and return it back when they are done fixing it. But they never came down to pick it up. The Aamco in Naples, called and complain to why they haven't pick it up. My SUV has been sitting in the shop going on 4 weeks. And I need my SUV. I am very dissatisfy with my service. They took my money and missed up my SUV. I would like a refund for my hardship in this matter, and for Naples Aamco to have permission to fix this matter in there shop asap! And bill the Tampa, branch for my dissatisfy service. I don't trust the Tampa Aamco to fix this. Please contact Dan, [protected] from the Naples Fl. branch. So he can explain how the Tampa branch wanted me to risk my life to drive my SUV to them in Tampa for them to fix it! This is a law suit for injury!
fraud and unethical behavior
Below is the email I sent to Mr. Nick and Mr. George
As I was opening up your email, you were on the phone with me (Mr. George) and, you proceeded to read me this email over the phone. Once you finished, I preceded to respond to you about the shiftier assembly, .Informing you that it was looked at by Exxon. Mr. Woody from Exxon, said that the shiftier was working properly, as I stated in my previous email. Not knowing that you hung up on me (Mr. George) I went further into my conversation about how Mr. Nick and Rob told me that they will send a tow truck to pick up my vehicle once the shift assembly is fixed, therefore Aamco can fix the Paid in full issue that I had in the beginning.. Wail I was waiting for a response from you ( Mr. George) I realize that you (Mr. George had hung up the phone. As a consumer, and a true believer that a business should treat ALL CUSTOMERS with respect, I couldn't believe what had just happen to me. I felt used, who would take a person money and then hang up on them? I am shocked and angry.I have been in customer services for more then 30+ years and never never came across someone who would treated a customer with such disrespect. To hang up on a customer who serves your business and paid close to $5000.00 and the same issues is still going on with my vehicle is sad and fraudulent. I paid you to fix my vehicle and therefore, I have a right to ask questions when the issue still exists. I have a right to have my vehicle fix as promise. I am asking Aramco to return all paid monies and or paid for the same repairs however, to Exxon who will fix the original issues.I am asking that Aamco pay with in 30 days of this email therefore, I can get my vehicle properly fix..I will be contacting the BBB and other resources that can help me with this fraudulent issue. This consumer have rights and justice will be served.
diagnosis and full payment instead of just parts for repair taken before work is completed
On Wednesday, January 23, 2019 I took my van to AAMCO in Morrow, GA. I had already told them that my code was the Shift Solenoid "A". I was told that there could be other things going on besides that and they needed to do an electrical diagnosis so I left my van. On Friday, January 25, 2019, AAMCO called and the diagnosis turned out to be the same one I...
Read full review of AAMCO Transmissions and 1 comment2012 buick enclave replaced transmission
I dropped off my 2012 Buick Enclve to Aamco Transmission Total Care, 525 Memorial Drive, Danville, Va, the second week of October, because the vehicle was intermittently shaking. I was informed by Aamco that the cause was "shuddering". I was told that there was metal in the pan and that the transmission needed to be replaced. A few days later I was told that the repair was done and ready for pick up. I paid the bill of $3313.56
After picking up my vehicle, I noticed that hot air was coming out of the driver side air duct. I attempted to lower the heat, but to no avail. No matter what I did I could not stop the heat with the climate control. I called Aamco and reported the problem. I was told that it was just a coincidence that it failed now, but I could bring it back in. I dropped it off and later received a call stating that there was a problem with the shutter door and it must be a coincidence that it failed now.
I picked up the Buick since I had a trip to Richmond, Va, that weekend. During the trip I noticed that the transmission hit real hard when coming from a cruising to a reengaging of the transmission. This happened repeatedly. Also my remote starter no longer worked as I attempted to warm up the Buick. The transmission fluid on the floor of my garage has ceased at this time.
I would like these three things resolved. I have lost the use of my vehicle for 10 days so far, which is a hardship in itself. I have never encountered so many coincidences in my life. I paid $3000 to resolve a problem, now I have three problems. I am prepared to contact whatever licensing or government office to get a remedy and if necessary legal help. I chose your company because you have a good name and reputation. I hope I made a good choice. What would you advise me to do?
timeliness of service, don't depend on what is told to you.
Took my car to AAMCO in Harrisonburg, Virginia and was told I needed a new transmission due to the car riding like it was going over rubble strips. $3, 400 later and a rebuilt transmission, plus 10 working days instead of the 4 promised, I got 15 minutes away and it started doing the same thing. I called the shop from the side of the road and was told to drive it home and call back the next day. I did. Told not advisable to drive the car but they would have to put it back on the computer to see what's wrong. I had it towed back ($120 even though their website states specifically free tow with rebuilt transmission), they put it on the computer and said they put in a bad part, that it was covered under the warranty (like I needed a warranty to get them to do the job right?). It's now been 6 days when I was told it would 4 four, and a phone call I had to make I learned it will be another day. Their word means nothing. Tom, the owner, was very apologetic, but that doesn't count for much when it's costing car rental money and inconveniencing friends by bumming rides day after day. I wish I had learned of their class action suit and the pages upon pages of complaints about almost all AAMCO shops across the country. Never, never, never again.
transmission
I have my vehicle at Tyler aamco I keep getting the run around. 5200 later truck is still not fixed they will not call me with information I have to call and I still keep getting the same answer we are looking at it. They have had it for a week and a half now and I am supposed to be in Kansas City and I am stuck in Texas. I am not pleased with what is going on. We have used different aamco. And Tyler Texas is the worst they seem to be lazy and never get the job done.
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AAMCO Transmissions emailscustomers@aamco.com100%Confidence score: 100%Support
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 28, 2024
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