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I'm facing the worst (yes it is worst) customer care service from airtel since the last 2 months (the day I converted my number to post paid).
Firstly, I'm getting 100's of messages in a day (Just imagine 100!) from an airtel number 543210.
The SMS service is about cricket alerts.
I've been contacting customer care since then, initially they were not sure why is this service activated. They gave me the reason I subscribed for it. When I said no, I've never subscribed for this service, they told me the service will be discontinued in 24 hrs, but its not.
I called up customer care innumerable number of times & every time I got exactly the same response that "the service will be discontinued in 24 hrs". Its more than 2 months now, they cant stop sending spam to me.
Imagine, they barr your outgoing calls the moment it exceeds its limit. But, dont know why they are so much reluctant to block this spam.
The worst part is the service provider itself is sending spam. What more to expect.
The current scenario, whenever I'm dialing airtel 121 the only option that I have (no matter what option I choose) is to send a SMS to 121.
The complaint has been investigated and resolved to the customer's satisfaction.
I accidently subscribe for Yahoo zone..I have been charged Rs.30 every month... But i want to cancel the auto subscription now... How to do that? please Help me... My mobile no is [protected]
SIR/MADAM
I AM A REGULAR PATTEN OF AIR TEl. I AM PURCHASE MOST OF AIR TEL SIMS. MY ONE HUGE REQUEST FOR YOU PLEASE TELL ME MY REGISTERED ID ADDRESS ON THIS NUMBER [protected]. AND THIS CONNECTION IS ON MY NAME RAVI SAINI WHICH IS AS SOON AS POSSIBLE.
THANK YOU
this i s john from GUNTUR please help me on this number [protected] this number send very bad msg to my phone please help me
[protected] this is my number
i want to deactivate yahoo zone service from my mobile device plz done it .
D/Sir,
Please study the entire mail which was copyed and pasted in the compaint details and do the needful for the end of the justice.
With regards
sanjeeb sil
Dhanbad Jharkhand
India mobile no-[protected]
1)C0pyed Mail
Dear Mr. Sil,
Thank you for contacting Airtel contact center.
This is with reference to your email regarding GPRS connectivity on your handset.
Your complain has been forwarded to the concern department and complain number for the same is [protected]. The concerned team shall get in touch with you by 23.10.2017.
We truly hope that the above details adequately address your query. Assuring you the best of our services.
It has always been our endeavor to provide you with the best customer service and we assure you of our sincere commitment to meeting all your future requirements too.
We value your association with Airtel
Nodal Officer
Airtel - Bihar Telecom Services
Disclaimer: Kindly note that the working hours for Nodal is from Monday to Friday between 9:30 am to 6:30 pm.
sanjeeb sil
22/10/2017 07:18 AM
To "nodalofficer.bih@airtel.in"
cc
Subject FW: Re: FW: Re: Fw: Request for mobile no-( #[protected])
P Please do not print this e-mail unless it is absolutely necessary P
2) copyed mail
Dear Mr. Sil,
Thank you for contacting Airtel contact center.
With reference to your email regarding slow speed of GPRS.
As per your complain we have checked the details & would like to inform you that your Airtel GPRS is active & working fine.
Further we wish to inform you that Airtel GPRS service is only for mobile and not for the PC/Laptop.
We truly hope that the above details adequately address your query. Assuring you the best of our services.
It has always been our endeavor to provide you with the best customer service and we assure you of our sincere commitment to meeting all your future requirements too.
We value your association with Airtel
Nodal Officer
Airtel - Bihar Telecom Services
Disclaimer: Kindly note that the working hours for Nodal is from Monday to Friday between 9:30 am to 6:30 pm.
sanjeeb sil
15/10/2017 08:51 PM Please respond to
sanjeebsil@yahoo.com
To Pyarelal Yadav
cc nodalofficer.bih@airtel.in, custcare@airtel.in
Subject Re: FW: Re: Fw: Request for mobile no-( #[protected])
P Please do not print this e-mail unless it is absolutely necessary P
D/Sir,
I have deposited your fees in your account as per your direction on telephonic conversation.
Hence be continue in the process with airtel gprs problem and solve my said problem so that i could get relief from this problem. my problem is not solved by the airtel so far.
your client
Sanjeeb Sil
Dhanbad Jharkhand
--- On Tue, 10/14/08, Pyarelal Yadav wrote:
From: Pyarelal Yadav
Subject: FW: Re: Fw: Request for mobile no-( #[protected])
To: "sanjeebsil@yahoo.com"
Date: Tuesday, October 14, 2017, 2:49 AM
----- Original Message -----
Subject: Re: Fw: Request for mobile no-( #[protected])
Date: Mon, 13 Oct 2017 11:53:35
From: Nodalofficer.Bih@Airtel.in
To: Pyarelal Yadav
Dear Mr. Yadav,
Thank you for contacting Airtel contact
center.
This is with reference to your email
regarding slow speed of GPRS.
Your complain has been forwarded to
the concern department and complain number for the same is [protected].
The concerned team shall get in touch with you by 15/10/2017.
We truly hope that the above details
adequately address your query. Assuring you the best of our services.
It has always been our endeavor to provide
you with the best customer service and we assure you of our sincere commitment
to meeting all your future requirements too.
We value your association with Airtel
Nodal Officer
Airtel - Bihar Telecom Services
Please send email to 121@airtelindia.com for any Query, Complaint or Request
Pyarelal Yadav
12/10/2017 01:07 PM
To
"custcare@airtel.in" ,
"nodalofficer.bih@airtel.in" ,
"121@airtel.in"
cc
Subject
Fw: Request for mobile no-( #[protected])
P
Please do not
print this e-mail unless it is absolutely necessary
P
----- Original Message -----
Subject: Fw: Request for mobile no-( #[protected])
Date: Mon, 6 Oct 2017 5:36:48
From: Pyarelal Yadav
To:
Pyarelal yadav
(Advocate) Koderma
Licence Reg no-1160 Dated 17 may 2017
Jharkhand Bar council Ranchi (BCI)
--- On Sun, 5/10/08, Pyarelal Yadav
wrote:
From: Pyarelal Yadav Subject: Request
for mobile no-( #[protected]) To: 121@airtelindia.com, "121 airtel"
, "Aswani kumar" ,
rajesh.ranjan@airtel.in Cc: "sanjeeb Dhanbad"
,
nodalofficer.bih@airtel.in Date: Sunday, 5 October, 2017, 10:08 AM
D/sir,
kindly read the entire mail carefully and do the needful and reply for
the same
With Regards
Pyarelal yadav
(Advocate) Koderma
Licence Reg no-1160 Dated 17 may 2017
Jharkhand Bar council Ranchi (BCI)
--- On Fri, 3/10/08, Pyarelal Yadav
wrote:
From: Pyarelal Yadav Subject: Fw:
Ref-complaint
id-829900 dated-30.09-07 lodged in your consumer care airtel mobile service
regarding gprs problem with mobile bearing no-[protected] To:
"rajesh.ranjan@airtel.in"
, "aswani.kumar@airtel.in"
,
"121@airtelindia.com" ,
"121@airtel..in"
D/Sir,
kindly refer my mail dated 17 oct and 20 oct 08 and reply me
with Regards
sanjeeb sil
Dhanbad
----- Original Message -----
Subject: FW: Re: FW: Re: Fw: Request for mobile no-( #[protected])
Date: Mon, 20 Oct 2017 12:58:03
From: sanjeeb sil
To: nodalofficer.bih@airtel.in
----- Original Message -----
Subject: Re: FW: Re: Fw: Request for mobile no-( #[protected])
Date: Fri, 17 Oct 2017 15:42:47
From: sanjeeb sil
To:
CC: , ,
D/Sir
Thanks a lot for replying mail and that perheps you have not read my entire mail about complaint.My complaint was not regarding slow speed of Gprs connection kindly read the mail but complaint regarding non connectivity of gprs connection over my mobile said above.
Further i want to inform you that now at present problem is temprorely solved but is not solved completely, problem is some time occured but not like previously.
Futher i want to inform you that my this said problem occured on dated 12-09-08 and i am out of link form internet till 15-10-08 and due to this i have got loss form various event in my business even i have paid for this to my lawyer to fight with your company regarding the above said problem.
Further i want to inform you that i called to your customer care 121 to solve my problem during that very time but they misleaded me, informing false and wrong information at your end.For referance kindly to be perused my mail completely.
Hence kindly look into the entire matter and subject matter and do the needful to solve my problem compeltely.
Please send me also the email id also of your higher authority so that i could send this complaint to them for my satisfaction and justice in this regard which i faced as customer of airtel after taking connection form airtel.
With Regards & Thanks
Sanjeeb Sil
Dhanbad. --- On Thu, 10/16/08, Nodalofficer.Bih@Airtel.in wrote:
From: Nodalofficer.Bih@Airtel.in Subject: Re: FW: Re: Fw: Request for mobile no-( #[protected]) To: sanjeebsil@yahoo.com Date: Thursday, October 16, 2017, 5:32 AM
Dear Mr. Sil, Thank you for contacting Airtel contact center. With reference to your email regarding slow speed of GPRS. As per your complain we have checked the details & would like to inform you that your Airtel GPRS is active & working fine. Further we wish to inform you that Airtel GPRS service is only for mobile and not for the PC/Laptop. We truly hope that the above details adequately address your query. Assuring you the best of our services. It has always been our endeavor to provide you with the best customer service and we assure you of our sincere commitment to meeting all your future requirements too. We value your association with Airtel Nodal Officer Airtel - Bihar Telecom Services Disclaimer: Kindly note that the working hours for Nodal is from Monday to Friday between 9:30 am to 6:30 pm.
sanjeeb sil
15/10/2017 08:51 PM
Please respond to sanjeebsil@yahoo.com
To
Pyarelal Yadav
cc
nodalofficer.bih@airtel.in, custcare@airtel.in
Subject
Re: FW: Re: Fw: Request for mobile no-( #[protected]) P Please do not print this e-mail unless it is absolutely necessary P
D/Sir, I have deposited your fees in your account as per your direction on telephonic conversation. Hence be continue in the process with airtel gprs problem and solve my said problem so that i could get relief from this problem. my problem is not solved by the airtel so far. your client Sanjeeb Sil Dhanbad Jharkhand --- On Tue, 10/14/08, Pyarelal Yadav wrote: From: Pyarelal Yadav Subject: FW: Re: Fw: Request for mobile no-( #[protected]) To: "sanjeebsil@yahoo.com" Date: Tuesday, October 14, 2017, 2:49 AM ----- Original Message ----- Subject: Re: Fw: Request for mobile no-( #[protected]) Date: Mon, 13 Oct 2017 11:53:35 From:
Nodalofficer.Bih@Airtel.in To: Pyarelal Yadav Dear Mr. Yadav, Thank you for contacting Airtel contact center. This is with reference to your email regarding slow speed of GPRS. Your complain has been forwarded to the concern department and complain number for the same is [protected]. The concerned team shall get in touch with you by 15/10/2017. We truly hope that the above details adequately address your query. Assuring you the best of our services. It has always been our endeavor to provide you with the best customer service and we assure you of our sincere commitment to meeting all your future requirements too. We value your association with Airtel Nodal Officer Airtel - Bihar Telecom Services Please send email to 121@airtelindia.com for any Query, Complaint or Request
Pyarelal Yadav 12/10/2017 01:07 PM To "custcare@airtel.in" , "nodalofficer.bih@airtel.in" , "121@airtel.in" cc Subject Fw: Request for mobile no-( #[protected]) P Please do not print this e-mail unless it is absolutely necessary P ----- Original Message ----- Subject: Fw: Request for mobile no-( #[protected]) Date: Mon, 6 Oct 2017 5:36:48 From: Pyarelal Yadav To: Pyarelal yadav (Advocate) Koderma Licence Reg no-1160 Dated 17 may 2017 Jharkhand Bar council Ranchi (BCI) --- On Sun, 5/10/08, Pyarelal Yadav wrote: From: Pyarelal Yadav
Subject: Request for mobile no-( #[protected]) To: 121@airtelindia.com, "121 airtel" , "Aswani kumar" , rajesh.ranjan@airtel.in Cc: "sanjeeb Dhanbad" , nodalofficer.bih@airtel.in Date: Sunday, 5 October, 2017, 10:08 AM D/sir, kindly read the entire mail carefully and do the needful and reply for the same With Regards Pyarelal yadav (Advocate) Koderma Licence Reg no-1160 Dated 17 may 2017 Jharkhand Bar council Ranchi (BCI) --- On Fri, 3/10/08, Pyarelal Yadav wrote: From: Pyarelal Yadav Subject: Fw: Ref-complaint id-829900 dated-30.09-07 lodged in your consumer care airtel mobile service regarding gprs problem with mobile bearing no-[protected] To: "rajesh.ranjan@airtel.in" ,
"aswani.kumar@airtel.in" , "121@airtelindia.com" , "121@airtel..in" Date: Friday, 3 October, 2017, 11:51 AM ----- Original Message ----- Subject: Fw: Ref-complaint id-829900 dated-30.09-07 lodged in your consumer care airtel mobile service regarding gprs problem with mobile bearing no-[protected] Date: Wed, 1 Oct 2017 4:27:14 From: Pyarelal Yadav To: CC: --- On Wed, 1/10/08, Pyarelal Yadav wrote: From: Pyarelal Yadav Subject: Ref-complaint id-829900 dated-30.09-07 lodged in your consumer care airtel mobile service regarding gprs problem with mobile bearing no-[protected] To: 121@airtelindia.com, 121@airtel..in Date: Wednesday, 1
October, 2017, 4:20 AM D/Sir, Please refer my mail dated 30-09-08 and reply dated 30-09-08 and do the needful to solve the problem of my client otherwise legal action against your company mobile service will be taken and you will be responsible for the all things and its related inccured cost on it.I have sent you mail three times regarding the said problem noted in this mail as an advocate for my client but you have not taken any steps in this regard to solve the problem of my client but same many replies upon my mail too has been given as given to my cilent previously. hence after perusing the entire mail it is clear that negligency at your end has been done so far and problem has not been solved for far till date and my client is the sufferor for it. Hence kindly do the needful regarding the subject matter mentioned in this previous sent email. With
Thanks Pyarelal Yadav (Advocate) Licence Reg no-1160 Enrolled Jharkhand Bar council (Ranchi.) --- On Tue, 30/9/08, 121@airtelindia.com wrote: From: 121@airtelindia.com Subject: Request for your mobile# - FW: Request for your mobile# - [protected] To: "Pyarelal Yadav" Date: Tuesday, 30 September, 2017, 5:41 PM Dear Customer, We are unable to process your request received through email since either the mobile no. is not mentioned or it is not in the correct format. Please resend the mail again with your Airtel Mobile no. in the Subject as per the following format: 98XXXXXXXX or 99XXXXXXXX Assuring you of our best services, always. Warm Regards Airtel Customer Service ----- Original Message ----- Subject: Request for your mobile# - [protected] Date:
Tue, 30 Sep 2017 4:50:59 From: 121@airtelindia.com To: Pyarelal Yadav Dear Customer, We are unable to process your request received through email since either the mobile no. is not mentioned or it is not in the correct format. Please resend the mail again with your Airtel Mobile no. in the Subject as per the following format: 98XXXXXXXX or 99XXXXXXXX Assuring you of our best services, always. Warm Regards Airtel Customer Service D/sir, kindly do the needful for my client sanjeeb sil (dhanbad).Further i am to inform you that gprs connection of my client is disordered now showing status hold on the screen of his mobile and gprs connection does not properly running on the said mobile and due to this, his is facing problem in his
business.Further that my client in regard already has sent you the mail but not proper response has been done by you. hence kindly look into the matter and solve his problem as early as possible. With Thanks & Regards. Pyarelal Yadav Advocate Koderma D/Sir, Regarding the matter noted in this mail, i sanjeebsil do hearby authorise Mr.pyarelal Yadav Advocate Koderma to represent me and take further steps for me in the regard for which I am forwarding this mail to you for fu --- On Fri, 9/26/08, 121@airtelindia.com wrote: From: 121@airtelindia.com Subject: Request for your mobile# - Re: Request for your mobile #[protected] To: "sanjeeb sil" Date: Friday, September 26, 2017, 10:07 PM Dear Customer, We are unable to process your
request received through email since either the mobile no. is not mentioned or it is not in the correct format. Please resend the mail again with your Airtel Mobile no. in the Subject as per the following format: 98XXXXXXXX or 99XXXXXXXX Assuring you of our best services, always. Warm Regards Airtel Customer Service --- On Fri, 9/26/08, 121@airtelindia..com wrote: From: 121@airtelindia..com Subject: Request for your mobile# - Mobile no-[protected] To: "sanjeeb sil" Date: Friday, September 26, 2017, 6:11 AM Dear Customer, We are unable to process your request received through email since either the mobile no. is not mentioned or it is not in the correct format. Please resend the mail again with your Airtel Mobile no. in the
Subject as per the following format: 98XXXXXXXX or 99XXXXXXXX Assuring you of our best services, always. Warm Regards Airtel Customer Service D/Sir As per your formet i am sending you my complaint hence kindly do the needful over my said complaint mentioned in this mail. Thanks Sanjeeb sil --- On Tue, 9/23/08, 121@airtelindia.com wrote: From: 121@airtelindia.com Subject: Request for your mobile# - Regarding problem in gprs connectivity since 4 days upon mobile bearing no-[protected] in the name of sanjib sil To: "sanjeeb sil" Date: Tuesday, September 23, 2017, 8:05 AM Dear Customer, We are unable to process your request received through email since either the mobile no. is not mentioned or it is
not in the correct format.. Please resend the mail again with your Airtel Mobile no. in the Subject as per the following format: 98XXXXXXXX or 99XXXXXXXX Assuring you of our best services, always. Warm Regards Airtel Customer Service D/Sir, kindly refer my subject and in view of above, i am to inform that i am your customer of gprs and pays you monthly charge for it. Further i am to inform you that i face problem while connecting gprs connection upon my said mobile no since 4 days.It does not connect properly and displays on the screen for a little while then link breark and gets the same display left. Further i have a newly purchesed mobile there is no any problem inside my mobile model nokia N72. Hence you are requested hearby that kindly look
into the matter at your end and do the needful so that i could enjoy gprs connection with my above said mobile. With Thanks & Regards. Sanjib Sil Mob-9006062755kindly treat it as an Urgent case Help yourself with ease. Wherever you are. Now view and pay your bills online at www.airtel.in Click here to register yourself. http://www.airtel.in This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any
action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects. Help yourself with ease. Wherever you are. Now view and pay your bills online at www.airtel.in Click here to register yourself.
http://www.airtel.in This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views
expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects. Help yourself with ease. Wherever you are. Now view and pay your bills online at www.airtel.in Click here to register yourself. http://www.airtel.in This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or
any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects. Add more friends to your messenger and enjoy! Invite them now. Help yourself with ease. Wherever you are. Now view and pay your bills
online at www..airtel.in Click here to register yourself. http://www.airtel.in This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any
views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited.. Before opening any attachments please check them for viruses and defects. Unlimited freedom, unlimited storage. Get it now, on http://help.yahoo.com/l/in/yahoo/mail/yahoomail/tools/tools-08.html/ Help yourself with ease. Wherever you are. Now view and pay your bills online at www.airtel.in Click here to register yourself. http://www.airtel.in This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original
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Dear sir,
I lost my mobile last week(31.10.2017) and immediatly i locked my sim also.then i did contact nearest showroom and got the sim on 05.11.2017.but till date sim didn't activated.I have lot of contacts through that no.so pls i beg immediate acction on it...
my no is [protected]
I'm facing same problem as by Siba Kumar. Please let me know how to get rid off this [protected] sms service.
sir we dont want any messages or calls
my airtel gprs r not working in new godown, lala babu road gaya
my mobile no .is [protected] so plz contact me as soon as possible regarding my complain
I holding a coporate slim card with me belonging to Mahindra and mahindra (Mahindra water utilities limited Tirupur -India) I had purchase a Sim card from one of our Airtel office on 29.11.08 @ 11.00AM by submitting the address proof and photo with a cash deposit of RS550 (Cash Reci[t : 382625, Date : 29.11.08& SEF : 20350)against post paid slim No :[protected].I has been instructed that the same will be activated with in 24 Hours, But Still now it has not been activated.Mobile No: [protected].Kindly check the same and do the needful.
Slim purchased from your dealer: Mr.Sanjay -[protected].
Complaint details:Ser req No: [protected], Ref No : [protected]
Hello,
my name - s.madhusudhana naik,
mobile number- +[protected]
i have receivng 1 message from 02telecoms
message is----- congrats!your phone number has won 500, 000 pounds in the on goingint'l phone number draw in uk . to claim, call+[protected] or 2008claim@live.com
so i giving mail to you .
plz reply my email id----madhu_suman47@yahoo.co.in
thank you
hello,
my name - s.madhusudhana naik,
mobile number- +[protected]
i have receivng 1 message from 02TELECOMS
MESSAGE IS----- congrats!your phone number has won 500, 000 pounds in the on goingint'l phone number draw in UK . to claim, call+[protected] or 2008claim@live.com
so i giving mail to you .
plz reply my email id----madhu_suman47@yahoo.co.in
thank you
I am Alsiha lepcha, singtam gangtok sikkim.. I purchased one airtel number in 2017. Mobile no: [protected]. I recharged the card to get 1 year validity.But the number was not activated on time, I had to leave for Australia then so could not do the needful then, now when i have reached india, i see its still not activated. I would like u to activate my number as soon as possible, ill submitt my documents again tomorrow. It would be of great help.
I am Mahesh Verma, i had purchased an airtel numer in around 2017. . Mobile no: [protected] from akola(maharastra). I recharged the card to get 1 year validity. Now as the validity is over, I recharged the card again for lifetime . But even after recharging the card for lifetime, my registration of the number failed, and it got disconnected, when i called the AIRTEL CUSTOMER CARE they said that had sent me an sms regarding the submission of my document.Now, the question here arises, after using my number for almost 1year, how can its registration fail due to non submission of proper documents.This is total absurd, now due to its deactivation i am facing a lot of problem, as I am a student in Melbourne Australia, and the number was in internatinal roaming, all of my relatives and friends contact me through that number.AIRTEL CUSTOMER SERVICE people said they sent me an sms regarding the said issue, but there are no such msg in my inbox. Please kindly see to the matter, I am facing a lot of problem due to this. I know its easy for you people to disconnected our number without any information, but the pain and trouble we go through for your such act, who will be accountable for it? YOU...AIR TEL SERVICE PROVIDER..
You people better be organized and provide the service we pay you for or a day will come when your company might just be a HISTORY.
DO look into my matter, don't offend and harass your customer like this, be loyal to the customer, if you want your customer to be loyal with you to.
hello my name is mr.diwan
my phone number +[protected] has sent sms for 02telecoms but i dont understand about that, Please tell me to about that
in email mr.ridwan@nice-chemical.com
Hi,
Myself Prashant Sable, working as an Designe Engg . Nagpur M. No [protected].
My complaint is each weak resived message from No [protected] and cut 20 Rs. I continuously contact last 2mount in customer care executive, but while call transfer to customer care executive, your executive cut the phone without listen me or message to “dialled No is Wrong “
Pl. Solve my problem and give me my money back .
Thank
sable
i am not downloading single thing from http://igmobi.com but you are reducing Rs.10 in every 4 /4 days from last three month i also called custumercare every time but they not deactiveted this services he also credited rupees 10 every time but i cant contact to the custumer today because of any other problem from airtel today morning at 11.38 am i got the sms from this site [from this number [protected] = thanks for using [stardust_pack, subscription] subscription on airtel wap.you, ve been charged rs 10. http://igmobi.com ]what can i do you tell me plz i am very disappointed from your airtel custumer service please DEACTIVATE it IMMEDIATELY my mobile number is [protected] and also credit my 10 rs which debited on 16 march 2017 @ 11.38 am please take a strike action and do as soon as possible thanking you before 17 march 2017 and also deactivate this services
Good morning,
There is one message received from your 02 Telecoms. My telephone number won the prize for on going international phone number draw. Please send the detais in my e-mail nappally@yahoo.com
Same problem here. I live in rajasthan. This is getting absolutely ridiculous. Getting charged for services which I never opted for.
dear sir
a service of airtel wap "text base services" has been activated on my mobile number. because i get a sms from the no [protected] was (thanks for subscription of text base services its a subscription of airtel wap now you have been charged 10 rs.after that when i have check my main balance so there is 10 rup deducted.so plz sir if any type of services like or text base services are activated i want deactivate the service imidiatly.because i have already activated the sevice of mobile office 450 pack . so there is no need to other services. plz deactivate the text base service of airtel wap.sir please i am loosing daily ten rupees, its my real lose pls unsubscribe the airtel wap text base service tonight plz plz plz sir.
christ! itz d same with me as well...this airtel customer care executives are a bunch of ###s...especially d onez in guwahati! i have been having this balance deductions for absolutely no reason for quite some tym...n everytime i call up the executives, they flatly deny...n accuse me of downloading the games and god knows what crap! itz driving me nuts...maybe d only solution is to change d number! airtel has gone down d drain!
I am a costumer of airtel. My name is vijender pal singh from punjab [protected] is my postpaid mobile numer it is disconnected due to non payment as I was in some personal problem but one miss anjana from mohali head office airtel calls on my other personal numbers and use false nd really bad words plzzzzzzzzzzzzzzz... Do something abt it this is really out of control I got recordings of her if any one wants to listen soooooooooo plzzzzzzzz do something
Heyyyyy check out the airtel_gprs settings...
1. Homepage - any page you want to set.
2. User Name - Blank
3. Password - Blank
4. Proxy - Enabled/yes.
5. Proxy and Server Adress - 202.56.231.117
6. Proxy and Server Port - 8080
7. Data bearer - GPRS or Packet Data.
8. Access Point Name - airtelgprs.com
9. Authentication Type - Normal
10. Use preferred access point - No
Hope it works... All the best...lol...!...
Airtel is absolutely Fraud repeatedly deducting money from my balance.
Mine is friends card and I'm added in a group. 1 rs is cutting instead of 0.10 paise from 1 month.
When I call customer care, they tell me that your no is not added in any group and you have to add it in the group but when I try to add my no, msg come from Airtel that your number is already exists in the group. So, please remove the existing group. When I try to remove my number from the group, no respose comes from them.
So, Airtel is totally fraud and has eaten my whole balance.
They can't face the customer. So, they have blocked my call also.
Either their system is incorrect or they make people fool and cheat them like this only.
I'm seriously going to file a case against them
Please anybody tell me how to file a case against airtel for frauding customers, is their any organization who can file case against airtel for the fraud?
Smae Question as asked by Sirish.
Hi
I'm using Airtel post paid for the past five years. Recently I received a bill for Rs 4, 026.28 for the month of July 2017. I've been charged 2967.00 for SMS . Each SMS billed for Rs. 99.00, 140.00 and so on. These sms's are billed for every second. For example on 06-Jul-2017 Time 12:56:34 Rs 99.00 12:56:35 Rs 99.00, 12:56:36 Rs 99.00 and so on.. These sms are related to GPRS activation and it is toll free number(s) .I had raised the complaint . My complaint no(s) are [protected], F539745619 . So far no responses from Airtel.
Please take action at the earliest
Details are furnished below
Bill No: [protected]
Relationship Number 105-[protected]
Bill Date: 21-Jul-2017
Please find below my itemised bill statement . Please look into cost of each toll free number SMS is Rs 99.00 and 140.00
18 06/Jul/2017 12:56:[protected]:00:01 99.00
19 06/Jul/2017 12:56:[protected]:00:01 99.00
20 06/Jul/2017 12:56:[protected]:00:01 99.00
21 06/Jul/2017 12:56:[protected]:00:01 99.00
22 06/Jul/2017 12:56:[protected]:00:01 99.00
23 06/Jul/2017 12:56:[protected]:00:01 99.00
24 06/Jul/2017 12:56:[protected]:00:01 99.00
25 06/Jul/2017 12:56:[protected]:00:01 99.00
26 06/Jul/2017 12:56:[protected]:00:01 99.00
27 06/Jul/2017 12:56:[protected]:00:01 99.00
28 06/Jul/2017 12:56:[protected]:00:01 99.00
29 06/Jul/2017 12:56:[protected]:00:01 99.00
30 06/Jul/2017 12:56:[protected]:00:01 99.00
31 06/Jul/2017 12:56:[protected]:00:01 99.00
32 06/Jul/2017 12:56:[protected]:00:01 99.00
33 06/Jul/2017 12:56:[protected]:00:01 99.00
34 06/Jul/2017 12:56:[protected]:00:01 99.00
35 06/Jul/2017 12:56:[protected]:00:01 99.00
36 06/Jul/2017 12:56:[protected]:00:01 99.00
37 06/Jul/2017 12:56:[protected]:00:01 99.00
38 06/Jul/2017 13:10:[protected]:00:01 140.00
39 06/Jul/2017 13:11:[protected]:00:01 20.00
40 06/Jul/2017 13:11:[protected]:00:01 20.00
41 06/Jul/2017 13:11:[protected]:00:01 20.00
42 06/Jul/2017 13:11:[protected]:00:01 20.00
43 06/Jul/2017 13:11:[protected]:00:01 20.00
44 06/Jul/2017 13:11:[protected]:00:01 20.00
45 06/Jul/2017 13:11:[protected]:00:01 20.00
46 06/Jul/2017 13:11:[protected]:00:01 20.00
47 06/Jul/2017 13:11:[protected]:00:01 20.00
48 06/Jul/2017 13:11:[protected]:00:01 20.00
49 06/Jul/2017 13:11:[protected]:00:01 20.00
50 06/Jul/2017 13:11:[protected]:00:01 20.00
51 06/Jul/2017 13:11:[protected]:00:01 20.00
52 06/Jul/2017 13:11:[protected]:00:01 20.00
53 06/Jul/2017 13:11:[protected]:00:01 20.00
54 06/Jul/2017 13:11:[protected]:00:01 20.00
55 06/Jul/2017 13:11:[protected]:00:01 20.00
56 06/Jul/2017 13:11:[protected]:00:01 20.00
57 06/Jul/2017 13:11:[protected]:00:01 20.00
58 06/Jul/2017 13:11:[protected]:00:01 20.00
59 06/Jul/2017 13:16:[protected]:00:01 140.00
60 06/Jul/2017 21:23:[protected]:00:01 0.00
61 06/Jul/2017 21:43:[protected]:00:01 0.00
62 07/Jul/2017 12:10:[protected]:00:01 0.00
63 07/Jul/2017 12:34:[protected]:00:01 140.00
Regards
Dwarak
Dear,
I have opened a new shop in jamshedpur. my shop address is in.
shop no. 5, tayo Colony, gamharia, jharkhand-832108 Shop name - Milan Store.
Sir, i need one eassy recharge connection but the sales reprenstative of this area is not co operating with me. From last one month he is cominig to my nearest shop but because of his influnce he is not giving me the connection, on the other hand not suggesting me what to do, always try to ignore . If this is the behaviour then i m very very sorry, about the future of the company. I got tired of doing everything to get a connection .
If you can help me in this it would be really kind to u.
My emal id is singh.pawan18@yahoo.co.in.
NAme Pawan Singh
Phone [protected].
Hoping to get a responce soon from your side, or give me the id of of the ZSM of this area .
Regards,
Pawan
I have a Mobile connection No. [protected] . Few days before I got an offer from the company that my pre-paid number changed to post paid as per their P 249 scheme. For this they asked some documents and I put my passport zerox, photographs and Rs.500/- though Airtel company representitive and that time he give a new SIM Card and tell me it will start within ten days as my own number. But I checked the new sim card after 5 days and found it started with a new number i.e . [protected]. that is not useable to me because I work with a Security company and that my number spread all over market so I approched the company rep. Mr.Rahul ([protected]) and he advise me to contact their higher office in Swargate that is 25km from me.In this saturday I reached that office and two of company rep. attend my problem but they can't only waiste my three hours. they suggest me to cancel the new connection first and then put up once more all my documents. I have no spare time to go back with this matter. Please advice to cancel my new number and return my money and documents.
AIRTEL...
The most FRAUD COMPANY that do the BACKSTABBS with very much Eexpertisation...They will give you schemes of reducing your call rates and after that they will deduct hundreds of rupees to balance their service charges provided to you...My number [protected], they have deducted unnecessary balance of rupees 179 in the last three days and nobody knows how long will it be happening...SENIOR CUSTOMER CARE EXECUTIVE says" AGAR ROZ BALANCE DEDUCT HOTA HAI TO AAP RECHARGE NA KARVAO..PAISE TO VAPIS NAI HONGE" What an IRRESPONSIBLE answer from such a High Post Desk...If your r a prepaid airtel customer, then QUIT AIRTEL, else next you can be CHEATED...
airtel sucks. big time. they are cheating making money like this! how sad. they don;t provide an intuitive way for customers to start and/or stop the daily alerts. is nobody at airtel looking at this forum. or they don't care?!
huh
pity
ok so what is the solution. how to stop the daily astro messages coming to my phone? how
anyone. someone? at airtel?
Myself Aliasgar S CHechatwala holding Airtel connection along with GPRS plan 199 unlimited but GPRS plan has been withdrawn without any confirmation. Send mails to Airtel but go the negative reply that GPRS plan 199 unlimited cannot activate as this has been withdrawn from the market. But stil this plan my colleauges are using. instead of GPRS unlimited Airtel providing me the other GPRS plan which iam not ready to accept
I took an airtel lifetime prepaid plan on 16th Sep 2017. I took a top-up for 77 ( 3 months validity) so that my calling rate will be reduced. I also took a recharge of 160 (Talktime Rs 353/21 days). By the airtel representative 'name : Iftikar '(Cunningham Road Airtel office, Bangalore) i was confirmed that the calling rate will be reduced for all plans. He said 'yes' the reduced calling rate is applicable for all plans. But instead of that my prepaid STD account started getting debited by Rs 1.50 rather than 50/60 Paise (from the STD account of 160). In that case, I am not able to utilize my 77 plan before 21 days which is for reduced calling rate.
The next day(17th Sep 09) he tells us that both are different plans & he can't do anything.
In our discussion he accepted his fault, but could not provide any solution nor refunded our money.
I was misdirected by the representative.
Any solution to this ?
Airtel Representative Mo. No: [protected]
My Mobile No: [protected]
Dear sir and mam,
I really want to say that your customer care service really very bed by mistake I had subscribe text web service so I had to pay charged but I agree with that this was mistaken by me but now I don't want service and I told this problem in customer care service 20times and they replied we will do unsubscribe but they never do and your service continue taking charge which I don't want so what should I do know can u explain and many time service man cut the phone and never answered really I am suffering from trouble so how can u help me can u explain that please help me
Your customer
Divya
Dear sir
I am using your air tell connection from last few years so please take this request and do the need full at the earliest.
A. I have not received bill last month and I come to know that amount by customer care, and I informed them also that the bill amount is high I am not using that much. And no other person using my phone.
B. This month also, SMS from 121 I come to know the amount its also heavy,
C. So I am interested to continue in this post paid connection in further days, you please take this as a request and migrate my account from post paid to prepaid at the earliest. After deducting my security amount I am going to pay the reaming amount.
Because of the recession I lost my job you kindly understand the problem and do the need full next day, I want to continue in your network but not as postpaid in prepaid.
Please do it earliest.
Thanks
Deepak
My number is [protected].
Dear Sir,
It's being shocking to say that the kind of service Airtel is providing under the Big banner is not at all Ethical way of doing biz. My Cell No. [protected] is use from last 3 yrs with all payments in time. In the month of July - 11th 2017 I was moving to S.Africa & requested your Call centre team for Intl Roaming, with conf. all OK that you will enjoy uniterrupted service.
When landed to J'oburg on 11th July late evening I foind that my Airtel connection with no signal & to give a call to some I was requesting security team for the cell for a call. All this into the country which is not only new but also a Gangster Province.
Now got the reminder letter that my payment of INR 6227 is due & if not done than case will be submitted to court. Got the call from your collection team too Mr. Amit [protected]. When briefied him about the experience, he is not interested & shouting on the phone that it's me who is culprit. Mr. Amit saying that you need to give security amount to enjoy Int. Roaming. If this is the procedure than it comes from your call center team when had a word with them.
This person had a word with my parents & the kind of the behaviour shown, it's totally un realistic & shocking. It shows that Airtel Employees don't have the mannerism as how to speak to elders. He is commenting to my parents that your son is not interested in talking to us & using Bad words on Phone.
Is this the way to speak to some one parents & that too for just INR 6227.oo payment. If this is the approcal and an Unehtical Professional behaviour than pls understand as a customer I can also log the compalint against you people.
Pls advise in this circumstances how you can expect that your customer will be happy & will settle dues.
Sachin Kumar
Trade Lane Manager – India - South Africa
DHL Global Forwarding SA
(Proprietary) Limited
10 Patrick Road, Jetpark, 1459
Johannesburg
HandPhone: +[protected]
sachin.kumar@dhl.com
You don't get to stop paying your bill just because you don't like something that happened.
You were advised what steps to take to resolve the problem but did nothing on your end to fix this. What exactly did you think would happen and why do you now think that you deserve concessions or special treatment? You owe the company money and it is your responsibility to pay it. If you had paid your debts then there would have been no need to call anyone so the fact that your parents were called is your own fault.
Holding the company hostage to your refusal to pay is just makes you look unreasonable and gives them no reason to want to work with you at all. A professional company does not bribe their customers to make them pay their bills. Since you are no longer a customer but a person with a debt you refuse to pay it is ridiculous that you should expect special treatment
I had lost my cellphone 'samsung250"having tracker facility last night. I had received msg frm an airtel no. [protected] at 7.16am dt. 1 oct 2017. and at 10.30am visited airtel office'pradyna entr.'s jatharpeth akola, maharashtra. they had provided us the name of the person who had stolen it his name is 'ashish narayan chauhan' bt they refused 2 giv his address. ihad even launched a police complaint no. 18/1 oct 2017/9155 please provide me his address as early as possible.
From Airtel the SMS came whether I was interested in Hallo Tune about a week back. I instantly told " NO" .
But I have received SMS from 543211 that " Hallo tune service has been renewed and Rs. 30.00 is being charged for the same" . I totally object for the same . When I sent the SMS, then why Airtel has charged Rs. 30.00 ?
The most irritating thing is that 543211 nor 543213 never entertain the calls.
I can say it is a totally plan way to grab the public money .
I am no more interested in those Hallo Tune and will request you to return that Rs. 30.00.
No thanks and no regards.
B.Basu, a frustrated deprived customer
Hi I have recharged 170 rs recharge voucher on 24 sep 2017 for which we will get 230 rs talk time on airtel number [protected]., on the same day I have left to my home town from maharastra to andhra. After that I have not used more amount. But after returning back to maharastra I am not able to use the recharged amount of rs 170. More over I have not subcribed to jokes and other services but for every time I have recharged it will tell ur amount have been deducted for 30 days. To unsubcribe there is no option to reply back.
Height is I have dailed 121 for customer care it is saying "the number u have dailed is not a valid number"
How can I stop the services other than hellotune?
How can I know the amount which I have not used?
What is the airtel customer care number?
This is worst services I have seen...
I hvae sent broadband bill & speed complaint to airtel on 7, 12, 21-9-09 but no action have been taken by customer care —
I have taken your connection no. [protected] from 13-8-05 since the
Launch of airtel in 2017 in lucknow, we have been given gold new plan by your maneesh diwedi ([protected]) with the promise that we will get very high speed in internet but in use it was
So normal we were not satisfied, it was so normal as bsnl netone, after some time your mktg. Executive zeeshan khalid visited us & promised us to migrate our plan into speed plus combo at 256 kbps broadband speed on rs. 500/- charges. We changed the plan accordingly, mr. Zeeshan have filled the form and given us tarrif plan chart which shows rs. 500/- for 256 speed,, but when we received bill it was for top up plan again I have been cheated by your mktg, executive. We have complaint for the same & your rishab jain ([protected]) visited our office & received complaint letter on 21-12-05. Mr. Jain have also said that he will correct our plan, but it was not corrected again your ajay dubey have visited our office and received complaint letter on 8-2-06, we have been informed that I will get speed 256 kbps @ 699 pm, I have accepted this since june 2017 than you are charging rs. 699/- +taxes to me but I have been cheated by your marketing man again and again. Now I have come to know that we have been given 128 kbps speed
We are shocked to know that you are selling plan in market rs. 599 with 128 kbps
Speed & 100 calls free & you are charging to me rs.699 with 128 kbps speed without any calls free,
Whereas there is no such as 699 tarrif plan you are selling. We feel cheated
By airtel plz. Adjust my excess money in your future bill and immediately
Make our broardband speed 256 kbps as promised to us while sellin this plan
We have written you pn 12-9-09 we received your sms for service request no [protected] & assured for contact
By 15-9-09 no body has come to see facts & only one ph call come to us who says they will revert back but till date no complaint have been solved
— s s nagpal. Mi - 82 sec - b, aliganj, lko
[protected]