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Amazon Complaints 2049

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11:22 pm EST

Amazon Tribesigns defective product sold through Amazon

I purchased an office desk from Tribesigns (seller) through Amazon and the material was defective, with missing holes to connect the middle part of the desk. I paid $370.99 for this desk and spent 2-3 hours on trying to assemble this desk and it doesn't work. I received two boxes around 02/15/22 and 02/16/22. It came in 2 separate boxes left unattended in my bldg. I've contacted the seller and they are giving me the run around about sending me a paid shipping label so that I can return this product. They asked me to send pictures of the product and shipping label and when I attach the pictures, the "send" button doesn't work. There's no surprise there. I want a full refund and I've expressed that to the Tribesigns (seller) and Amazon and still have not received a return shipping label. I think this company is a fraud and I've expressed this to Amazon as well. This is why I'm reporting this company as fraud and Amazon said they will do everything in their power to reach out to this seller since the company used their website to promote their defective product. I WANT A FULL REFUND AND A PAID SHIPPING LABEL. I don't want any replacement just want a refund and nothing to do with this fraudulent company ever again.

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7:39 pm EST

Amazon TV commercial

I’ve enjoyed most of your tv commercials, but I find that one running right now, about a young woman getting married, and one of the bridesmaids comes to her and tells her not to be afraid, that Amazon prime could be canceled at any time. The young woman woman getting married looked worried, and your commercial tells her - although not directly - that it’s okay that she can always get a divorced. Is Amazon promoting divorces? Please look at that commercial well and you’ll have the same conclusion.

Desired outcome: That you stop that commercial.

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5:41 am EST

Amazon Bad amazon seller experience

Amazon treats its sellers terribly! Not only do they withdraw money from a corporate card almost every day, it is still not possible to get them to get what exactly they withdraw money for! There is no decoding of services, only invoices with the name Charge! Rogue style!

Recently, we decided to pick up our goods from the Amazon FBA warehouse and transport them to the ChipBob warehouse, but Amazon sent the goods according to the Order, but not all of them! They "forgot" to send hours for almost 1000 usd! (SKU B093YJS831, B093LVMBY9, B093HJ8MNF)

Attempts to prove something lead to nothing! They drag out the correspondence, answer completely different questions than they are asked, put forward more and more new requirements for providing evidence of a shortage! It's horrible! All our energy goes into fighting this monster!

If you ever decide to become an Amazon seller - think 10 times before - you will become Amazon slaves and your credit card will become your shackles!

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3:04 am EST

Amazon When asking amazon for a heartfelt apology it is always a damn standard letter of no remorse what so ever..

It seems that amazon drivers do not get the training they need to PROPERLY deliever items. Either placing them at wrong address or promising they will be dropped off at an exact time then not placing the items at the address on the right day. When giving credit to accounts only giving like 1 % of what you have spent on site and if your lucky and pick a fight with them like always do. Getting an almost somewhat decent amount of money back as they say a "site credit" which it is utter [censored]...

I would like to suggest a F rating be placed on amazon for poor service concerning packages and and where and how they are placed at customers homes.

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12:19 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Amazon Amazon prime movies

Tuesday 2/22/22 and Wednesday 2/23/22 I have accessed my Amazon Prime television account. Tuesday I rented Ford vs. Ferrari, and Wednesday I watched Jack Reacher.

Both nights during the movie and series were stalled frequently as if the Internet was buffering. And both shows finally stopped streaming. But my Internet was working fine on all of our other televisions, computers, etc. There was no Internet interruption.

This has happened many times before.

This is so frustrating. Why does this happen? And why should I continue to pay for a service that cannot deliver a movie or show without interruption? It's like a bad VHS or corrupted DVD.

Desired outcome: Fix your streaming issues.

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8:45 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Amazon Reckless driver in amazon delivery truck

On 02/23/2022 at approximately 5:50p I was at an intersection of 75th Ave and possibly Camelback. As I was crossing thru the intersection I signaled a lane change as my lane merged into the center lane. Your driver in truck #352333 speed up and laid on the horn in an attempt to prevent my necessary lane change (as my lane ended). He proceeded to yell and scream at me out the window. As we continued south on 75th he started to tailgate me so I applied my brakes twice to get him to back off. At the next major intersection he continued yelling and screaming at me. I told him I had his truck number and would report him. He proceedd to yell that I should follow him so he can kick my [censored] at his warehouse. I continued to follow the truck until we got to the Buckeye/75th intersection. At the stop intersection a tan car pulled up beside me and a Hispanic male demanded to know what my problem was. I asked what he meant and he said I was following his employee and brake checking him. I told him that I was following the truck so that I could go to the drivers workplace and file a complaint with the drivers supervisor. As the light turned green we all turned west on Buckeye and the male Hispanic cut into half my lane attempting to wreck me or run me off the road. I followed both subject to 7775 Buckeye road where they pulled over and both walked towards my vehicle. I got out of my vehicle and demanded to speak to both their bosses. The white scrawny driver of the Amazon truck made all types of threats and the male Hispanic refused to contact a supervisor and told me to leave. The Hispanic guy also made comments about the incident being on video and that no one would believe me. As I prepared to drive away the scrawny guy said he would go home, get his gun and come back and shoot me.

Desired outcome: Employees fired

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3:59 pm EST

Amazon Prime driver near collision

On Tuesday February 22, 2022 at 6:43 pm my fiance and I were driving on SR302 near Four Corners in the Key Peninsula area. We were heading westbound on SR302 passing 4 corners. There was one vehicle (a van) in front of us and as we were approaching the 4 corners intersection (Wright Bliss/Bliss Cochrane) intersection an Amazon Prime delivery van completely blew through the stop sign, crossing SR302 in front of the van and our car doing 60mph. He nearly hit the van in front of us. I work for a 911 dispatch center and was completely appalled at the drivers behavior. He never slowed down, applied brakes or anything. I have seen at least 3 fatality collisions at this intersection and have lived here for many years. This truly could have been one of those fatal collisions. This is completely unacceptable behavior and this driver needs to be reprimanded.

Desired outcome: Driver contacted and reprimanded for his driving.

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12:37 am EST

Amazon Renewed boat airdopes 441 stopped working within 6 months warranty period

I bought a (renewed) boat airdopes 441 tws ear-buds with iwp technology, immersive audio, up to 30h total playback, ipx7 water resistance, super touch controls, secure sports fit & type-c port (sporty blue) on 4th october 2021 with a warranty of 6 months.

It was working perfectly till last week and stopped working all of a sudden. The product is in warranty period and I kindly request you to either repair, replace or refund the product.

Order id: # [protected]

Desired outcome: Please replace the product.

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8:07 pm EST

Amazon Fraudulent items multiple/ deceptive selling practices and not providing prime benefits

I am beyond livid with Amazon. EVERY time I order something it either is fake, doesn’t come on time or at all, price gouging the hell out of every item. One seller in particular claims he’s sams Club. I ordered Dawn power wash and received it in a sams club box. I contacted Amazon 6 times about the seller. I then called sams club HQ and they confirmed that this man is using his membership and buying from sams to resell as sams on Amazon and then telling sams he never got the item. I cannot fathom how the hell he’s able to sell. I can go on for weeks with my order issues. More than willing to speak on the phone

Desired outcome: Refund my membership for the year 2021

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10:08 pm EST

Amazon Truck damaged mail boxes

On the afternoon of Saturday, February 2/19/2022, a delivery vehicle hit and damaged two mailboxes and posts in front of my house. It also backed up into the grass and then accelerated from the yard which tore up the grass from the roots.

I am fairly sure it was an Amazon vehicle because a piece was left behind and the color is similar to that of the Amazon vans.

Desired outcome: I would like the two posts and two mailboxes replaced.

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12:07 pm EST

Amazon Amazon Prime*3U6XK18P3 amzn.com/billWA

I purchase a AMAZON fire stick approximately 2 yrs ago & in ignorance tried to to subscribe for the above channel only to realize after I signed up that they don't broadcast to my country/region. However, since this time they have been making regular withdrawals from my credit card of $ 13.09USD per month. How can I stop the deduction & get a refund of what was unjustly taken from me?

Desired outcome: To stop the deduction & get a refund of the money that was taken unjustly from me (since I never receive the product/service).

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10:06 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Amazon Mixer was ordered in place of it got a plastic soap case

We raised a complaint with Amazon India as after spending amount for a Mixer we got cheap plastic soap case. On raising concern there was no response. We kept calling and calls kept forwarding to various representative.

Finally we raised this issue on Twitter India and were told to file it at the link provided. We still kept following but at last they said we have completed our investigation and found the mixer was delivered.

Now someone on earth tell me how they delivered a mixer in a small polythene bag, but no body is ready to listen. Also online no grievance hierarchy is available.

Desired outcome: Please refund

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7:37 pm EST

Amazon Account password is lost

AMAZON CUSTOMER SERVICE IS USELESS WHEN IT COMES TO HELPING YOU REAET YOUR PASSWORD! I waisted an hour of my free time trying to reset a password! Stop using out of the country customer service! They just give you the run around and do not have any solutions. If you lose your password and you don’t have your Amazon credit card/account number or an old debit or credit card your account is lost.

Desired outcome: Learn to problem solve and have multiple solutions and supervisors and managers that know how to deal with issues

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1:51 pm EST

Amazon Ordered a Security camera Jan 19,2020 and it's a no show get lame message

Ordered a Security camera Jan 19,2020. on Feb 17,2020 i get a message about a refund and i am like what's going on. I contact Amazon and they tell me that they have to contact the seller. i then get a message from the seller that because they can't deliver the package i get a refund. No one has tried to leave me a package or anything at all, So i waited a month for nothing what a joke. I check and the seller has nothing but bad reviews wow what a joke.

I found a similar Camera on another site that says 7 to 10 days for delivery and it's 4$ more then Amazon..

Amazon has been nothing but a wast of time...

Desired outcome: Not even a decent way to contact anyone at Amazon the link they sent me in an email did not even work and it takes me to the US site.Not even am email link or a way to chat live. Wow

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6:30 am EST
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Amazon Blocked from giving product reviews.

Approximately 1 month ago, I got a message saying that I could no longer rate a product because I said something against amazon policies. Now, I want to know what product it was and what I said about this product that prompted this blockage. I have spent many dollars on amazon. Please let me see and know what was said about a product. If no response back then I will take my business elsewhere.

Desired outcome: Thank you in advance for your help with this matter. I appreciate it very much

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10:52 pm EST

Amazon Delivery

Delivery was left in front of my garage door for everyone to see. Delivery email said left by or near front door. Not even close. Had to get out of car to move before going into garage. Lazy. Delivery was 2/17/22.

Desired outcome: Deliver future packages correctly.

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8:32 am EST

Amazon Grab money from buyer’s & seller’s pocket without notice

Not only you as a buyer, Amazon won’t refund to seller for the mistake that they make. I applied to be individual seller but then I noticed I was

assigned to be a professional seller (without notice) & my bank account was debited USD39.99

immediately. Tried to complain but no one listened & answered at all. Very disappointing. Learnt a

lesson. Don’t use Amazon anymore

Desired outcome: I won’t expect a refund & no one responds to my complaint at all. I’ll share my poor experience to my friends & public forum.

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9:45 pm EST

Amazon gift cards

During weeks of day and night online survey work on iPoll, I earned 3 $25 gift card rewards and chose Amazon gift cards as the rewards because I thought Amazon was a good company that had the things I needed most. I am elderly and ill and can not find work because my ID was stolen and is hard to replace, and basically homeless, and Amazon accepted the gift cards rewards then immediately blocked my account when I ordered. I followed the instructions to prove ownership of the cards by downloading the receipts/emails sent to me by iPoll, but nothing has been done to resolve this issue.

Desired outcome: Unblock my account, allowing my purchases with my gift cards.

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9:44 am EST

Amazon 2nd day prime deliveries

Continually amazon prime does not truly adhere to their 2 day delivery promise. Their "out" is that they "sit" on an order for several days, then ship it so that it (hopefully, but not always) arrives in a 2 day time limit. This makes a "2-day shipment arrival" many times a 7 day, from order placed, ordeal. While they are "technically" giving a 2 day shipment, they are "gaming their promise by withholding activity on the product in order to gain more response time to fulfilling the order. This activity which"used" to be an occasional occurrence, is now becoming a much more common place event!

Desired outcome: Stop doing it, or quit misleading people with a "2 day" promise and accept the outcome

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1:51 pm EST

Amazon sellers account money

I opened a sellers account in 2020 and i did the verification process on video call proving I'm real and a genuine seller.

when they opened my account i was getting use the the functions and how to list. ive listed few item on amazon and sold them and had no issues with buyers.

but in November 2020 I sold some items and they were highly priced and the fraud level was normal and I had to ship the item and did not think of any scamming going on or fraud. I shipped items and they the buyers message me saying they got something different but I know what I sent as I packed it myself and have photo evidence for it as its highly priced. they filed an amazon claim and amazon did not ask for my evidence or nothing and closed my account.

I had about 2k worth of sales on amazon and they did not pay me out and have committed fraud. now we are in 2022 and well over the 180 hold period for the money and each attempt i make to call them or email them they go there was never an account or never pick up or answer.

the buyers have got away with expensive items and amazon have played me and I demand a compensation from them and I'm requesting for my money to be sent along adding more due to the issue and the length that this is going on for

Desired outcome: i would like an apology as well as for my money to be sent to my bank account along with a extra charge for the issue

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About Amazon

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Amazon is a multinational technology company that is based in Seattle, Washington. It is one of the largest online retailers in the world, offering a wide range of products and services to customers across the globe. The company was founded in 1994 by Jeff Bezos, and it has since grown to become a household name, with a market capitalization of over $1 trillion.

Amazon's success can be attributed to its innovative business model, which has disrupted traditional retail markets. The company's online platform allows customers to browse and purchase products from a vast selection of categories, including electronics, books, clothing, and household items. Amazon also offers a range of services, such as Amazon Prime, which provides customers with free shipping, access to streaming services, and other benefits.

In addition to its retail operations, Amazon has also expanded into other areas of technology, such as cloud computing and artificial intelligence. Amazon Web Services (AWS) is a cloud computing platform that provides businesses with a range of services, including storage, computing power, and analytics. AWS is one of the largest cloud computing providers in the world, with a market share of over 30%.

Amazon's success has not been without controversy, however. The company has faced criticism over its treatment of workers, with reports of poor working conditions and low wages. Amazon has also been accused of anti-competitive practices, with some critics arguing that the company's dominance in the retail market gives it an unfair advantage over smaller competitors.

Despite these challenges, Amazon continues to be a major player in the technology industry, with a strong focus on innovation and customer satisfaction. The company's commitment to providing high-quality products and services has helped it to maintain its position as one of the most valuable companies in the world.
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1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information in the sign-up form.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint submission form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Amazon. Make it specific and clear, such as "Incorrect Item Delivered by Amazon" or "Amazon Prime Membership Unauthorized Renewal".

4. Detailing the experience: In the complaint details section, provide a thorough description of your experience. Mention key areas such as customer service interactions, product quality, delivery issues, or billing discrepancies. Include details of any transactions, order numbers, dates, and communication with Amazon's support. Clearly articulate the nature of the problem, steps you've taken to resolve it, and Amazon's response or lack thereof. Explain how this issue has personally affected you, whether it's frustration, financial loss, or time wasted.

5. Attaching supporting documents: Attach any relevant documents such as receipts, emails, or screenshots that support your claim. Be cautious not to include sensitive personal information like credit card numbers or passwords.

6. Filling optional fields: Use the 'Claimed Loss' field to quantify any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, clearly state what you expect as a resolution from Amazon, whether it's a refund, exchange, or other forms of compensation.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your desired outcome is realistically stated and justified.

8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you have filled in all the required fields and that your contact information is accurate for any follow-up.

9. Post-Submission Actions: After submitting your complaint, monitor your ComplaintsBoard.com account for any responses or updates. Engage with any replies from Amazon or other users who may offer advice or share similar experiences.

Overview of Amazon complaint handling

Amazon reviews first appeared on Complaints Board on Dec 12, 2006. The latest review Theft of delivery by currier was posted on Oct 31, 2024. The latest complaint Amazon.com, Pet Centers order was resolved on Aug 03, 2024. Amazon has an average consumer rating of 1 stars from 11987 reviews. Amazon has resolved 114 complaints.
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  1. Amazon Contacts

  2. Amazon phone numbers
    +1 (888) 280-3321
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    1200 12th Ave S, Seattle, Washington, 98144, United States
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