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CB Online Shopping Banggood my order was cancelled
Banggood

Banggood review: my order was cancelled 4

D
Author of the review
5:25 am EST
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This review was chosen algorithmically as the most valued customer feedback.

This was my first experience with Banggood and it was a total disaster! I wasted my time and finally made an order. Few hours later I received a message from them saying my order was cancelled! I immediately contacted customer service and they told that my order was cancelled because I did not register a PayPal account. I told them that there were two options when placing an order and I choosed to pay with my debit card. I did receive my money back but I was super disappointed because I really wanted those things!

4 comments
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Gunawan Wibisono
US
Jan 15, 2017 12:58 am EST

Why cancel orders without confirmation at first, what's wrong with my payment? when I've done via credit tranfers

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Mario Plasencio
US
Jan 14, 2019 3:49 pm EST

Banggood cancelled my order without notification that it had been cancelled. I had to go into my order status to find out it was cancelled. I really wanted what I had ordered. I chatted with C/S and he told me my order had been cancelled due to system error. He stated I would get a refund and to just place the order once again. I was my first order and I was hesitant to order from Banggood. I will NOT be purchasing from them again as this was their first impression they left me with.

-MP

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Andrew Grenfell
US
Sep 04, 2021 4:54 am EDT

I tried four times to order a tablet and each time my order was cancelled I pay by pay pal so that should not have been an issue. I have purchased tablets etc before with no problems.

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Rajesh Timol
US
Oct 25, 2021 2:07 am EDT

I bough a cordless drill twice and my was canceled due to no logistics company being available to ship... It's all a hoax

  1. Banggood Contacts

  2. Banggood phone numbers
    +852 3590 3678
    +852 3590 3678
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  3. Banggood emails
  4. Banggood address
    15/f Radio City 505 Hennessy Rd., Causeway Bay, Hong Kong, Hong Kong
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    Oct 29, 2024
Banggood Category
Banggood is ranked 75 among 1606 companies in the Online Shopping category