Menu
For Business Write a review File a complaint
CB Banks Bank of America cheating customer on $100 promotion
Bank of America

Bank of America review: cheating customer on $100 promotion 6

S
Author of the review
4:03 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Bank of America is CHEATING customer on its current promotion of $100 bonus.

I did whatever it required; opened with $500 minimum, used check card one time, opened for 30 days. But their Vice President of Deposit Sales and Marketing, Paul R. Seddon wrote and refused to honor the promise based on a nonsense excuse of ..."the promotional incentive was declined as the account did not meet the funding requirement"...even after 5 e-mails to walk them through the promotion requirement.

Check out the promo page for proof http://www.bankofamerica.com/promos/jump/uspsmovers/index.cfm

I was surprised to see "bigger" bank, like Bank of America, acts as cheaty as "smaller" bank such as TC*Bank that is offering $50 bonus.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

6 comments
Add a comment
F
F
Finess1979
US
Dec 11, 2018 4:50 pm EST

Closed my account due to my car was broken into called spoke with some guy asked me to get police report and I did but he call back and said its nothing he can do I need this off me and me out of Chex systems for someone violating me. Wow please help this all I ask I'm not asking for no money.

E
E
Elder tablas
US
Jan 05, 2019 8:35 am EST

Am here at the bank, there are about 50 persons in line, and there are only 2 windows opened, I see some of the employees just walking around instead of opening a third window.

C
C
Chantal Baatin
US
Feb 11, 2019 7:35 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I would like to file a complaint against the manager of tha branch and one of the employee, a woman, I don't know her name. I have been a Bank of America customer for a long time and there they always find something wrong about my deposits. It's unbelievable and I heard other customers telling them the same thing

D
D
Don Makaveli
US
Feb 11, 2019 1:12 pm EST

Bank of America is a s*** bank I had my account for 4 years in good standing never had any issue until now they just send a letter that my account is gonna be restricted and completely closed in 30 days no reasons given and should check with other financial institution.Basically they dont want me as a customer F ''' u too bofa

K
K
Kelley Hughes
US
Feb 11, 2019 4:45 pm EST

The customer service is was terrible, all the representatives were rude and very unhelpful.

N
N
Nahidsha
US
Jun 18, 2019 5:58 am EDT

Me and my husband we both opened bank accounts in Bank of America 4 months ago. We deposited sufficient funds as well. And after 2 months I get an email insufficient funds. No letter no phone call. When I called the customer service they said it's a business decision and they don't know the reason and have mailed our deposited amounts to our home.

More Bank of America reviews & complaints

Bank of America - Incompetent Department and Service 109
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Bank of America - claims department 19
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Bank of America - Communication 18
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Bank of America - bad customer service 11
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Bank of America Contacts

  2. Bank of America phone numbers
    +1 (800) 432-1000
    +1 (800) 432-1000
    Click up if you have successfully reached Bank of America by calling +1 (800) 432-1000 phone number 8 8 users reported that they have successfully reached Bank of America by calling +1 (800) 432-1000 phone number Click down if you have unsuccessfully reached Bank of America by calling +1 (800) 432-1000 phone number 3 3 users reported that they have UNsuccessfully reached Bank of America by calling +1 (800) 432-1000 phone number
    45%
    Confidence score
    English
    +1 (800) 688-6086
    +1 (800) 688-6086
    Click up if you have successfully reached Bank of America by calling +1 (800) 688-6086 phone number 16 16 users reported that they have successfully reached Bank of America by calling +1 (800) 688-6086 phone number Click down if you have unsuccessfully reached Bank of America by calling +1 (800) 688-6086 phone number 1 1 users reported that they have UNsuccessfully reached Bank of America by calling +1 (800) 688-6086 phone number
    88%
    Confidence score
    Spanish
    +1 (315) 724-4022
    +1 (315) 724-4022
    Click up if you have successfully reached Bank of America by calling +1 (315) 724-4022 phone number 0 0 users reported that they have successfully reached Bank of America by calling +1 (315) 724-4022 phone number Click down if you have unsuccessfully reached Bank of America by calling +1 (315) 724-4022 phone number 0 0 users reported that they have UNsuccessfully reached Bank of America by calling +1 (315) 724-4022 phone number
    International
    +1 (757) 677-4701
    +1 (757) 677-4701
    Click up if you have successfully reached Bank of America by calling +1 (757) 677-4701 phone number 0 0 users reported that they have successfully reached Bank of America by calling +1 (757) 677-4701 phone number Click down if you have unsuccessfully reached Bank of America by calling +1 (757) 677-4701 phone number 0 0 users reported that they have UNsuccessfully reached Bank of America by calling +1 (757) 677-4701 phone number
    Credit Card Issues
    +1 (800) 214-6084
    +1 (800) 214-6084
    Click up if you have successfully reached Bank of America by calling +1 (800) 214-6084 phone number 0 0 users reported that they have successfully reached Bank of America by calling +1 (800) 214-6084 phone number Click down if you have unsuccessfully reached Bank of America by calling +1 (800) 214-6084 phone number 0 0 users reported that they have UNsuccessfully reached Bank of America by calling +1 (800) 214-6084 phone number
    Vice President Bank
    +1 (312) 992-6618
    +1 (312) 992-6618
    Click up if you have successfully reached Bank of America by calling +1 (312) 992-6618 phone number 0 0 users reported that they have successfully reached Bank of America by calling +1 (312) 992-6618 phone number Click down if you have unsuccessfully reached Bank of America by calling +1 (312) 992-6618 phone number 0 0 users reported that they have UNsuccessfully reached Bank of America by calling +1 (312) 992-6618 phone number
    More phone numbers
  3. Bank of America emails
  4. Bank of America address
    100 N Tryon St., Charlotte, New York, 28255, United States
  5. Bank of America social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 05, 2024
Bank of America Category
Bank of America is ranked 1 among 414 companies in the Banks category