Burger King’s earns a 1.2-star rating from 4612 reviews, showing that the majority of fast food enthusiasts are dissatisfied with their meals.
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overall service within the restaurant
Wednesday August 14th 2019, my son and I visited the Burger King for lunch at 11:07 am. issues: 1. gentleman at counter slow and uninformed as how to take an order (unfamiliar with monitor and buttons) 2. A total of only 4 employees working, one on drive thru, one on counter, and two cooking. Would not normally be an issue, but it was coming on to the lunch...
Read full review of Burger Kingfood
Poor service, staff of Burger King are not responded dproperly. I waited for food for 30 minutes after the order. They said order will be delivered within 15 minutes and food not delivered on time. I approached counter staff but he not responded .Food order no not displayed in display system. Burger King ajmer location panchasheel nagar. Date 15.08.2019 time 7.19 pm order no 148
the burgers were not “flame broiled”.
We were hunting for the McDonalds in Venice when we came upon a Burger King.
The clerk said we HAD TO order through the automated screen. I made a mistake and ordered a XXL burger when I wanted a meal. I told them I wanted fries and a drink. They then charged me for separate items and NOT the "meal". When I asked to have them change it to a meal, they said that they couldn't. Then I asked them to void the burger and give me a MEAL. They said they couldn't. I had to over pay for the items.
I'm attaching pictures of the place. It was a pig sty.
You need to pull their franchise.
employment
My son is an employee of this particular Burger King and they will not schedule him to work. The manager never has the schedule done in advance and he never knows until the day before if he is on the schedule or not. They have a now Hiring Sign out but how can you hire people when you don't schedule those you already have. This is very frustrating for a...
Read full review of Burger Kingrodeo king burger meal
On August 13th around 9:30pm to 10pm stoped to get a rodeo king burger meal large and mozzarella cheese sticks. Was not offered a recipe get home fries taste like they were from lunch stale sticks were not cooked all that good burger was half warm really slow service hands food out the drive threw window and dose not ask if I needed anything else also burger had a smell to it. Called corporate and they didn't even care all that much about my complaint place is going down the drain stay away from one in laramie Wyoming
Slowest, inefficient vendor on the Turnpike
I only mention this in hopes that the service can improve in the future. We travel from New York to Pittsburgh several times a year, and the Lawn plaza is situated in the area we have to take a break. Typically we are traveling on busy weekends, but today is Wednesday & I stopped for lunch at 11 am. I high hopes that I would get a quick & hot lunch. That wasn't the case. The Burger King in this location is consistently the slowest, inefficient vendor on the Turnpike. The staff is pleasant, but needs much more training on how to get the food out in a timely fashion. I'm in the food service industry, so I rarely complain, but this site needs help. When the food finally arrives it is often lukewarm to cold, today was no different. Thanks for listening.
this establishment.
Every manager has been different. And they all always forget something or give me the wrong order. Wether it's a damn sauce or my drink tasting stale they are the worst burger King! I'm so livid I miss my lunch at work so I can't go back they all need better training or shut down this horrible restaurant for good. I'm sick of it being the only close to me...
Read full review of Burger Kingburger ordered is not burger received
I first drove up to the drive through and had to repeat my order multiple times. During this period of ordering, the women on the speaker kept talking to other people as I was trying to give my order then repeating it when she kept asking over and over again what I want. I get to the window and they immediately ask me to pull forward after taking my order...
Read full review of Burger Kingonion rings and service
Drive thru, terrible service. Waited in the parking lot for them to bring my order to me. I realize we probably waited because of the fish sandwich. I was almost at the point of going in to get the food, but defeats the purpose of using the drive thru. I took the food home to find 3 onion rings in a value onion ring. Even worse a screw!!! With breading on...
Read full review of Burger Kingdidn't accept coupon
My husband and I went to Burger King in Shelton, WA and we had an ad we got in the mail that said a triple whopper was $3.00 and it didn't say only at certain locations. We didn't know it was for ordering online through the app as that is what the staff person said. But then we said OK we will order online and the staff member said they don't participate with that. We are so disappointed and will not go to Burger King again if we get that kind of service.
Not happy,
Ed & Joanne Faberzak
french fries and tacos!!!
I went to Burger King today on my lunch much break and only had a couple dollars so I decided to try your tacos. Omg! Awful! I couldn't even eat them. Tasted like the taco shell had been a week old so hard on outer portion I couldn't bite it and the filling was soggy and gross like they had been sitting under heat lamp for hours! Definitely not as advertised, no taste at all and inedible I also got an order of fries, see attached photo, seriously not worth my 2.39 for a couple fries. See photo! I did use the drive thru so was unaware until I got back to work!And they tasted old and cold. The only thing I managed to enjoy was my coke! I did not get a receipt at drive thru! I was there around 3:10pm on 8/12/19. The girl at the window was very nice and polite but your food was terrible! Very very disgusted.
Jayne Wright CpHT
customer service
Lately, the few times I have gone to a fast food place, like McDonald's, Wendy's, Culvers etc, I have noticed that they have treated me overly nice with a smile and very courteous when asking me what I needed and how could they help me. I remember thinking that fast food managers were stepping it up and were really training their staff to make sure the...
Read full review of Burger Kingimpossible burger
This is negative advertising for beef. I will not be dining at Burger King as long as the 0% Beef is part of your advertising. Beef made Burger King, King. Go ahead and throw beef growers under the bus. I will eat where they advertise 100% BEEF. Your competition along with most places that serve hamburgers make them with 100% Beef. I have always loved Burger King especially the all beef Whopper. I will miss you munching on a Big Mac or a Hardee's Burger. You are making a big mistake.
Wow. You know they still have beef burgers, right? The impossible burger is in addition to regular burgers, it's not replacing them.
inappropriate maintenance time
Drove through at lunch 12:05 P.M. on Monday August 12th 2019. Many patrons in line. Of course we all have windows down to order and pickup our food. At the same time the septic system was being pumped. The system is located directly along the drive through area. Covers wide open and that special smell wofting through the air as customers are preparing to eat some food. Disgusting. Management should find a more appropriate time for this sort of maintence.
Thank You for your time.
Respectfully Yours,
Julie Avila
very bad manners
Stood at the counter for over 5 minutes waiting to place my order, the cashier lady walked by several times and did not ever ask if i was waited on or if she could take my order, but as soon as someone she know was standing behind me she tried to take his order, and he was behind me what a racist employees y'all have, yes i was the only white guy in line at that time, and i will talk to someone about this matter that way it will hopefully not happen again to anyone
the service and the food
Hinckley Minnesota Burger King I recently stopped there at 5:30 in the afternoon there were six customers total the two in front of us had to wait like 15 minutes before they walked out the door my brother and I waited another seven minutes I ordered two Whoppers one Whopper was with bacon and cheese the other Whopper was just without pickle what we got 20 minutes later was one Whopper that was done right the other Whopper was served with no meat on it then when I brought it up there and complain they said they would have another one wait another 15 minutes never did get my Whopper they never put it down and I never even bothered with me again after that so I complain to the manager the manager seemed a little interested in what was going on and just said while give you a refund and let it go at that not for a few people that were in that store you would think you would get faster better service instead of standing around waiting for 15 minutes to get waited on and then end up with crappy service garbage food and they got to do something about their quality to because my brother and it up getting diarrhea the next morning and was sick all day long
food and customer service
I enter the store and I notice that the woman is cleaning up, she is mopping and well i went as far to the side as possible to avoid dirtying the rest of the place, so she already mopped the front of the counter on the customer's side so she goes over to take my order, she keeps sighing, she then takes my order so rudely, she charged my food and then told...
Read full review of Burger Kingservice customer relations cleanliness
Horrible service at the coventry ri location. Cashjer I think her name was Kelsy was more interested in talking to her friend than taking our order. We stood at the register for 5 minutes before she eventually decided to come back from her conversation. She was not polite or curteous in any manner, asked what we wanted and told us the total then made her way back to her friend. I then asked for some mustard but they didnt have any packets and wouldnt even give me any in a cup. The entire dining room was filthy every table and the floor had food and trash. Entire staff was rude to each other including the manager. This restaurant used to have such friendly employees and management so im not sure where it took a turn but it is completely unacceptable.
incorrect orders
For the third time yesterday, this Burger King messed up my order in drive through. What makes it worse is they keep their phone off the hook so you can't call and complain. Try it [protected]. I ordered a Whopper with cheese meal cut in half and a taco. I got the taco, but received a sandwich with two beef patties, mayo, pickles, and onions. There were...
Read full review of Burger Kingdrive thru worker
I ordered a double Whopper this morning at the drive thru! I drove up to the pickup window to pay & get my food! When I was done paying, the young lady at the drive thru window asked me to back my car up a little, away from the window! I asked her why she wanted me to back up completely away from the window! I thought she was asking me to park at first...
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Overview of Burger King complaint handling
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Burger King Contacts
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Burger King phone numbers+1 (866) 394-2493+1 (866) 394-2493Click up if you have successfully reached Burger King by calling +1 (866) 394-2493 phone number 8 8 users reported that they have successfully reached Burger King by calling +1 (866) 394-2493 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number 81 81 users reported that they have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone numberUnited States+1 (844) 576-0546+1 (844) 576-0546Click up if you have successfully reached Burger King by calling +1 (844) 576-0546 phone number 7 7 users reported that they have successfully reached Burger King by calling +1 (844) 576-0546 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number 4 4 users reported that they have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number27%Confidence scoreCanada+61 130 085 2326+61 130 085 2326Click up if you have successfully reached Burger King by calling +61 130 085 2326 phone number 7 7 users reported that they have successfully reached Burger King by calling +61 130 085 2326 phone number Click down if you have unsuccessfully reached Burger King by calling +61 130 085 2326 phone number 14 14 users reported that they have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone numberAustralia+64 800 425 464+64 800 425 464Click up if you have successfully reached Burger King by calling +64 800 425 464 phone number 5 5 users reported that they have successfully reached Burger King by calling +64 800 425 464 phone number Click down if you have unsuccessfully reached Burger King by calling +64 800 425 464 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +64 800 425 464 phone numberNew Zealand+43 122 602 260+43 122 602 260Click up if you have successfully reached Burger King by calling +43 122 602 260 phone number 4 4 users reported that they have successfully reached Burger King by calling +43 122 602 260 phone number Click down if you have unsuccessfully reached Burger King by calling +43 122 602 260 phone number 10 10 users reported that they have UNsuccessfully reached Burger King by calling +43 122 602 260 phone numberAustria+90 850 222 5464+90 850 222 5464Click up if you have successfully reached Burger King by calling +90 850 222 5464 phone number 5 5 users reported that they have successfully reached Burger King by calling +90 850 222 5464 phone number Click down if you have unsuccessfully reached Burger King by calling +90 850 222 5464 phone number 9 9 users reported that they have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone numberTurkey+86 212 422 6000+86 212 422 6000Click up if you have successfully reached Burger King by calling +86 212 422 6000 phone number 3 3 users reported that they have successfully reached Burger King by calling +86 212 422 6000 phone number Click down if you have unsuccessfully reached Burger King by calling +86 212 422 6000 phone number 11 11 users reported that they have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone numberChina+81 120 945 630+81 120 945 630Click up if you have successfully reached Burger King by calling +81 120 945 630 phone number 5 5 users reported that they have successfully reached Burger King by calling +81 120 945 630 phone number Click down if you have unsuccessfully reached Burger King by calling +81 120 945 630 phone number 7 7 users reported that they have UNsuccessfully reached Burger King by calling +81 120 945 630 phone numberJapan+82 80 228 163+82 80 228 163Click up if you have successfully reached Burger King by calling +82 80 228 163 phone number 9 9 users reported that they have successfully reached Burger King by calling +82 80 228 163 phone number Click down if you have unsuccessfully reached Burger King by calling +82 80 228 163 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +82 80 228 163 phone numberSouth Korea
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Burger King emailsmedia@rbi.com100%Confidence score: 100%Supportprivacy@rbi.com100%Confidence score: 100%
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Burger King address5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
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Burger King social media
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