Chaturbate’s earns a 1.5-star rating from 411 reviews, showing that the majority of users are dissatisfied with experience.
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Chaturbate takes no responsibility for their deceptive practices
Dear Shirley Lara, Moderators are not allowing certain models to work on your site. Are you going to do anything about this or do you condone such behavior. You think it's fair that people who prepare for their shows are trashed by your moderators so that they can't make money? Are you going to keep pretending this isn't going on while you do nothing about it or do you encourage such things. Don't you think your company has a right to share their models with their followers and be transparent with them? Don't you feel it is unethical to allow moderators free reign over your site like this, hiding us from customers while planting themselves on our rooms from start to finish and playing all sorts of weird head games with us? This is professional to you? This how how you run your business? People deserve better, no matter how much you look down on them. This is their time, their esteem, their income, their time you are laying to waste. I feel that Chaturbate should confront people (person to person) if there's something they don't like about that person rather than play these games just because [you can].
Desired outcome: make liberal liberals liberal again in your corporate image
Banned and do not know why
I was banned from my Chaturbate account(Megadave66) on Friday March 3rd while talking to a model. A notice popped up and said I may have violated the terms of service. I emailed support asking what I did and what I could do to resolve the matter and get my account unbanned. I am really curious what I did wrong and want to be sure not to do that in the future. I feel so embarrassed.
It has been 4 days since I emailed and I have not heard a response. I know they are busy, but I am still wondering what I did and how to resolve the problem.
Desired outcome: I would like Chaturbate to inform me of my mistake and allow have my account opened once again. I promise I will learn from my mistake and nothing was done intentionally. I am sorry.
Private show did not display but kept running my token amount down
On March 06, 2023 6:53pm i started a private show with a 1000 TK it said connecting but did not connect then I got a message INTERNAL ERROR i tried ending the private then I got a message cannot cancel the private show, it would not let me just kept going and ran my TK down to 688, i wanted to try again but first i had to contact support to find out why this happened before i try to private again. if it was internal i like to just be refunded my Tokens i lost
Desired outcome: Refund my 312 tokens i lost
Banned account
Psalm 31:24
Be strong, and let your heart take courage, all you who wait for the lord!
Good Day Ma'am/Sir,
I'm the owner of the account Asian_pornstar69, I am writing today to formally appeal the suspension placed on my account. My account was initially suspended on November 22 2021. I was told my account was suspended for the following As we trust you are aware, your ability to access your account(s) has been disabled; and, your ability to access your account(s) will not be restored, as your ban from the Chaturbate platform is permanent. Please note that should you access any accounts in violation of this permanent ban, such accounts will be subject to termination without warning and any amounts associated with such accounts will be deemed forfeit.
Please note that due to the nature of your account status, we will be very likely not to respond to emails regarding your permanent ban... However, i truly did not take any actions that violate the Terms of Service Agreement or Community Guidelines, and i believe my account was suspended by mistake because i did not violate any of the rules under by the flatform of the chaturbate. I did'nt do any actions,promote other sites or click other links that doenst belong or part of the chaturbate .I've been waiting for so long to have my account back and learned a lot after i got banned. I lost most of my things that i invest for myself because i need to sell them to pay my bills and provide foods for my big family cause i am their bread winner and im the only one who has work and chaturbate was really a big help for me to stand up again in our life after losing our house from fire accident. The only wish i want for my upcoming birthday is i hope u can help me get my accound back so i can start again and work again in chaturbate. That's why i appeal my case in order for me to be back in the site because i did not violate any of the rules and i am a good performer of the chaturbate so i strongly believe that there is no reason to banned me thank you.
Sincerely yours,
Asian_pornstar69
The games chaturbate plays with models are obvious
The games Chaturbate plays with models are obvious and highly disrespectful. Th newest trend in social media which involves live streaming of any sort is to put the blame on 'networks' when a company like this decides to hide models from customers, shut off their sound and screw them out of work. All random video chat sites and sex camming sites are in the business of engineering human beings. It is not a conspiracy theory that 'liberal' platforms have become as corrupt as their politics: manipulating outcomes to suit their selfish, unethical, sadistic and disrespectful agendas -- agendas driven by Greed. Chaturbate would lie us to believe that customers are boring and enjoy boring things (that the common denominator is always victorious and that strange and interesting people are undesirable pests which should forcibly be exterminated by AI). It is through AI that companies like Chaturbate achieve forcible coercion, apprehending us through behavior modification which rewards our basest behavior and punishes anything which deviates from their closeminded definitions and preferences. I've been sitting here for the last four hours staring at myself while a Chaturbate moderator tries to keep me company, reminding myself that this isn't reality. It is only the bigoted world that sites like Chaturbate would like to enforce in order to create humans in their pigheaded, bigoted, intolerant and completely stupid image. Humans are far better than this.
Desired outcome: why bother.....you'll just keep doing what you're doing and blaming the AI for the way you treat perfectly good models.
Get a Life.
Interpretation: This 'anonymous user' has feels she has no life other beyond plagiarized disdain of those living realities which approximate her own suppressed desires. Models have a right to model. Effort takes effort. All work is work. Internet trust is crucial to all entertainers who would like to be rewarded or rejected by people themselves, not bigoted corporations. Donald Trump, where are you? Remember what you said? Or were they false promises too?
What did the cb model expect when she had signed up for a masturbation web site, besides, whoever does this online for money will never gain reverence, (especially if the individual is new to the site,) for this is one of those portals for incel sex addicts who have failed to please & pleasure the opposite sex in a normal & more dignified manner.
whoever had submitted to those sites is a loser who will never appreciate the beautiful & real pleasure of life, who will always imprison themselves in their own hell & tournament, always seeking negative attention in the worst way.
my advice to this model: get off of those sites & get a real life, because those incel portals are not for you.
You said, 'this is one of those portals for incel sex addicts who have failed to please & pleasure the opposite sex in a normal & more dignified manner.' True, if you believe some actions are more 'normal' than others. Seeking validation on equally bigoted social networking sites, perhaps, is normal to you. As for screwing being dignified, I'll leave that up to you as well. That said, constantly using terms like 'get a real life' towards a model who posted this complaint is a little more than a personal attack. Working isn't life. It's work. Just because someone provides adult entertainment doesn't mean they don't 'have a life' -- they're, in fact, working to support the lives they have.
Scammed by model with WhatsApp buying promise - chaturbate
Was scammed by cam girl Dream_venus, after she asked me to buy her WhatsApp with promise of finger in pussy pic, but just sends normal pic saying “ I’m respectful girl “, I tell her you scammed me and tell her I Will report this to cb. She then blocks on her cb page, I assume so I can’t get any evidence, not realising that I have token log record on my acct …I’m also going to phone my bank and dispute payment, so you guys learn scammers cause consequences not just for me but for you too. My names Craig, chaturbate username : perfdude75 …Australian …. she Filipino
Desired outcome: I would like her kicked off chaturbate but doubt you’ll actually do anything but laugh
Replied
Chaturbate.com
Hello! I have been working for 3 years on Chaturbate! Exactly a month ago, a ban flew to me, after that I tried to write a lot in support of the site, I wrote to the forum to the representative, but I received only an email about receiving! Until now, I do not know the reasons for blocking because no one answers me! I was blocked once, because my friend got into the frame, it was 3-4 months ago, this was not repeated anymore! I ask you to appeal the account and if I really have violated the rules, give me a second chance, people are mistaken - this is a human factor, I like the site and I want to work on it, my nickname mark_streem
Desired outcome: Разблокировка аккаунта
This complaint has been resolved automatically due to user's inactivity.
I accidentally threw away a check for $170.00
I received a check from you ($170.00) and accidentally placed amongst paid bills and threw it in the trash. I would appreciate you, in conjunction with MultimediaLLC could reissue the check and send it to me. MultimediaLLC refuse to answer their phones to help me and your automated feedback isn't getting back to me. How should we go about doing this?
If you see this, problem solved. Dismiss this complaint. Thank you.
Account banned for no reason I want to appeal the ban
good day I introduce myself my name is lorena, I was banned on February 9, 2023, I sent emails to support and they do not give me reason for the reason for the ban, I would like to appeal on the banning of my account as I do not have the reason for the ban my username is (madixx01) email is [protected]@gmail.com.
I would like to know if you can help me, I have tokens that I would like to recover and I have many users waiting for me on the page.
Translated with www.DeepL.com/Translator (free version)
Seeking information on why my account was banned
Hello Chaturbate,
User: kaylus_rel8
Email: [protected]@outlook.com
Sometime between Februrary 20th and 21st 2023 my account was banned. I have absolutely no reason why. I treat all broadcasters with respect and am a generous tipper. I have spent a considerable amount of money since I started using Chaturbate and cannot recall any activity that I have done that would constitute this ban.
I am assuming that you have evidence as to why I was banned and this is not just hearsay. If this is based on something I have said in chat, then I want to see the chat logs and the specific infraction in those chat logs. The worse thing I have done in the past week was to stop following a few broadcasters which is something I do quite often.
At minimum I want my tokens back. At best I want my account fully restored.
Thank you
Desired outcome: I would like my account fully restored with the tokens that are currently in it.
This has been resolved. It was a mistake on my part. I received a link from the broadcaster that contained a picture of the broadcaster when they were in their teens and I posted that picture back in chat and asked if that was them. The picture was not sexual in nature but the company does have a zero tolerance policy on posting pictures of minors. My account has been re-activated. Lesson learned.
Account banned appeal
Hello Good Day Chaturbate,
I am writing today to formally appeal the banned placed on my account. My account was banned on 10/27/2022, I was told my account was banned for the following reason: Altered/Falsified Identification, I just wanted to know why my account got banned, as far as I remember that I submitted an Original and legit Id’s and didn’t commit any single violation on your platform I have this account since November of 2022, I keep sending you email but still I am receiving the same response “ As we trust you are aware, you ability to access your account has been disabled and your ability to access your account will not be restored, as your ban from the Chaturbate platform Is permanent.” In this case, I would like to appeal regarding on putting my account banned because I know myself that I didn’t altered/falsified my Id’s and I did not create any violation/s at all, and I firmly believe that you have just mistakenly banned my account for no reason and even I didn’t receive a final warning or notification. I am hoping that you will take action on my account as needed, and looking forward resorting my account because I have a lot of proof to show if you need It, Thank you and have a nice day. Username: Drag_me_to_hell. however, I truly did not take actions that violate the Terms Of Service Agreement Or Community Guidelines, and I believe my account was banned by mistake because I believe this Is a error by upgrading site.
Username: Drag_me_to_hell
Desired outcome: I would like an apology and Unbanned my account so I can go back to work
Model banned with no explanation
I worked as independent model on this site, and without notise, my account was blocked.
I then contacted CB, and was tokd permanently banned.
No futher explanation.
5 days before they should pay med 800$ which was my next month livelihood.
Heard from other models and seems to be a modus operandi.
First they charge 50% of the tips we make... And on top of this they ban, without explanation, and keep the revenue share.
Desired outcome: Get my already earned salary
Banned account - mansaf686
My account was banned for "broadcasting outdoors".
As per the terms and conditions, I was completely within the rules. Broadcasting in my own courtyard with no windows overlooking the space or no way of anyone being accidentally caught on camera or seeing me. I have built up a following on Chaturbate that I have no access to. It has been over 18 months. I cannot get their support to have a conversation with me.
As a performer, I needed to be age and identity verified, which means I can't just create a new account. There are spiteful and jealous trolls who reported me on constantly. They are not verified and have nothing to lose when making false accusations. I also have tokens in my account that they have just kept. It is not a lot of money, but it is also just unfair.
What would it take for them to just review my account. I am sure I have annoyed them now by continuing to contact them. But what else can I do? This banning was unjustified and can prove it with the photos and videos of my courtyard on the day I was banned. Please help!
Mansaf
Desired outcome: My account reinstated.
Missing direct deposit $780
Hello,
I worked really hard for this money, so I'm really discouraged why it's not coming through and I haven't streamed since my check hasn't come in. I really need to get this money into my bank account. I was missing my W9 form, so I turned it in and they said it would take 1–2 days but it's been 4 days with no word, and really weird. What's going on? I've been emailing them and nothing.
Desired outcome: Who do I have to go to, to send my direct deposit?
Human rights policy
Wow! I'm just going to add to the list of complaints already here that remain unresolved. 2 stars isn't a good sign. They may want to rethink their 2023 initiatives. At the end of the day there needs to be a human size of this company. We owe it to ourselves and our children to be better human-beings. Remember we are shaping their minds for the future! I don't have a problem with adult content. My issue is in the tactics used to manipulate individuals in order to make money. ~Jeffro~
As pornographic model with an IQ of 300, what tf are you complaining about?
So you're AI (or a human brainwashed to take on the characteristics of AI) who goes around mocking, stereotyping and trivializing the concerns of people who are being shadowbanned by corrupt companies who are anything but transparent. Watch yourself rot, die and wither having contributed nothing to the human race, you condescending Orangutan systemically basking in misery and self-loathing, as you attempt to anoint others with your vapid toxicity.
I'm 'modeling' on thee right now. There is no 'human size' to this company. It's garbage. They put you out there for people only if and when they want to. I'm an attractive model and I'm just sitting here looking at myself. Zero visitors. I'm sure this platform, like all the other scammy leftist platforms would like me to believe this is reality (because hey decided not to 'sell me'. However, after seeing what Elon Musk uncovered at Twitter I [know] my suspicions are true. These hypocrite losers do what they do so [obviously] because they so [obviously] are fascists / dishonest / soulless hypocrites for whom principals which don't serve their bigoted cause mean nothing. An every time we discover the truths surrounding their rigged platform, algorithmic bias and cheated elections they gaslight us into thinking we're crazy. Think this platform is on the up and up? Think again. Models may be busy for having Instagram accounts, but not for the reasons you'd expect. Big Tech companies decide [together] who gets platformed and who gets shadowbanned. Think Monopoly. Think Greed. Elon Musk needs to buy (then gut) every site within this monopoly and make The Internet fun again because, sadly, 'liberals' have become the establishment -- their Internet sets clearly reflect what they have become and who makes them IMO. "You're a Big Zero", says Shirley Lara and her automated henchmen. I, however, beg to differ. I have a pretty good idea what's going on here. I mean, they don't even try to cover this up anymore, beyond showing us to ourselves (like that proves anything). A-holes to the core.
My account banned for no reason
Good day sir/maam I would like to ask why my account was banned because all I know I didnt commit any violations.. I know the rules of chaturbate.. Can you please tell what is my violations? You earned also from me for how many years that I worked from chaturbate and this is happening to my account... Can you please try to review my account and tell me what is my violations... December 27 is my last broadcast and after that day I didnt online after december 27 and received an offline tip and then after that my account was banned and not able to open.. My account was fully verified and I worked for how many years on chaturbate and this is happening to my account.. Last time you banned my account also but you give it back to me because you already mistaken for banning my account that time and now this is happening again.. Can you please back myaccount and please try to review on it... I hope you will be so considerate before banning on account.. We are hoping for you response asap.. Thank you and more power to chaturbate..
My username:bigloadexploder
My email:[protected]@yahoo.com
Banned my room for no reason
This is hotsherlene02 helping to get restore my account from permanently banned even i didnt violated your terms of service cose i know my self that i did not maybe you got error to banned me .. why dont you clearly review my account whats i violated , i know the term of service that you have, there is an error to banned my account review it carefully , theres no reason for myself that i violated you did it before to banned but you back it cose of an error of members in my room ...
Your sincerely yours
Hotsherlene02
[protected]@gmail.com
Replied
Account banned
Psalm 31:24
Be strong, and let your heart take courage, all you who wait for the lord!
Goodmorning maam/sir
Have a blessed morning maam/sir iam the owner of (trans_sensualx) (jonathan solis camasin) I got banned last february 14 2022 with out any reason am pretty sure idid not violate any kind of rules until now dec 2022 am still waitting morethen 11mouths 😭and hoping you give me a second chance maam sir 😭 I lern alot after I got banned my acount I lost my friend and I lost my family and my boyfriend after I lost my job 😭 this chrismas one think that iwant to reaceve a gift is my acount back this will be the best chrismas gift to me so that will stand agian after I lost everything only chaturbate can save my life I lern alot 😭 after I lost my job as of today to iwant to stand agian 🥹 hope can u please give may acount back ❤️😭🫶🏻 am all most 1years waitting and ihope u give me a chance
Sincerly:urs trans_sensualx
Desired outcome: please give back my acount banned
This complaint has been resolved automatically due to user's inactivity.
Replied
I got permanently banned with out any reason
Matthew 19:26
But jesus looked at them and said, 'with man this is impossible, but with god all things are possible
Ma'am/sir
Have a blessed day!
Ma'am/sir
Woodworking ma’am/sir, I am jefferson solis camasin. I am living at davao city, philippines. I was born on march 24, 1994 and I am 28 years old. One of the reasons why I decided to work chaturbate for me to support my study and at the same time to help my family. I actually consider working her as my bread and butter. I created an account in chaturbate last (a july 8, 2023 and the name of my account is (stella_marie69) which was banned even though I didn't do anything bad on the chaturbate platform. I got banned last (dec 20, 2022.) I don't know what are my violations are, if there is any. I know that I myself have not done or violated the rules of the chaturbate platform. Until now which is two mouths already, I have been waiting (january 30, 2023). I only want one thing to happen, I want another review! My account was banned without reason and I believe it is inhumane because I am working here abiding with all the rules. I know for myself that I did not violate the rules because I believe what happened to my account is a system error on your sites. I please for a review on my account that is (stella_marie69) I need to know what is my fault in cb. I have been working here for so long. This incident is inhumane. This work my also my family's bread and butter. It's not easy to find followers and working 12 hours every day and I get banned without any reason this is very unfair I want to know everything please do general review want to file apeel for this am almost 2 mouths waiting this so unfair 😭 I need justice! It's not easy for me to celebrate a christmas and new year without food on are table 😔 I lost everything my family my friends and also my boyfriend 😭 no one stay with me after I got lost my job and I hope you give consideration
Sincerely:stella_marie69
Jefferson solis camasin
Desired outcome: please help me maaam sir please help me to remove my permanently banned
good day !
this is stella_marie69 you cannot provide evidences because there is no evidence in the first place.
I am responsible a model, I work fairly, I even understand and follow your rules and terms and privacy for i have agreed it as i created my account. Whats devastating to me is that you are not fair! Well, if this is the case with the unfair outcome on my part (which is 100%truth) then i will have to seek and talk to my Private Lawyer about this matter and File an Appeal regarding this issue that you accused me without evidence. Let's be fair and transparent and I will definitely fight for my account no matter what! For my account has been unfairly suspended/blocked. I strongly believe that i didnt violate any of your rules and regulations also in terms and conditions. i tried to reach out and appeal for my side but you have been neglecting my plea for quite sometime already!
are u sure ! acully i make my acount august why i got banned in march 29 !
Users lie to CB, result is ban to broadcaster.
Hi have a goodday ,
This brattydominatrixx
First of all, I am deeply sorry about this concern. I do accept that I had processed a lost passport twice before but in regards to assisting others, that is not true. Chaturbate helped me when I'm at my lowest so I thought I needed to do that to go back to work. I am really sorry about what I did, I wasn't thinking about the consequences when I did that, and I promise you that this will be the last time. Please give me another chance to prove myself to all of you. I really need to go back to work, and if you like, I can provide you national certificate, postal ID, TIN etc. for me to correct my mistake. I can't afford losing Chaturbate. This is the only place where I can express myself and has helped me in overcoming all of my struggles emotionally and financially. Please! I'm looking forward to your response. Anyone can help me thanks .
My account Pussyvalley_1m got banned for no reason, super unjust. Just need to make money and support my family.
pvt tip scammer
today in sunday 01/29/2023 we both of us agreed to the serves she said she going to do it for 888 tip so tipped after 5min from my tipped she log off without doing anything and took all the tokens the models name Izabellastark's Cam
my user Id 3frit5. so i hope at least you ban her or get my token. if not that's show that chaturbate encourage people to scam us.
best regards
Desired outcome: please refund me i'd appreciate
Spaceoddkitty or Anya is equally as bad. I right little rip off artist. Selecting her private ignoring fan club members in private chat. The dropping everything to do a password show for one user or users
Chaturbate Reviews 0
About Chaturbate
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary details to create one.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which you can find at the top right corner of the website, and click on it to begin the process.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Chaturbate. Make it specific and clear, such as "Unauthorized Charges from Chaturbate" or "Poor Customer Service on Chaturbate."
4. Detailing the experience: Describe your experience in detail. Include key areas such as:
- The nature of the problem with Chaturbate, whether it's about billing, account access, service quality, or any other relevant issue.
- Specific details about any transactions you had with Chaturbate, including dates, amounts, and the expected service.
- Steps you have taken to resolve the issue with Chaturbate, including any communication with their customer service.
- The company's response to your attempts to resolve the issue, if applicable.
- The personal impact of the issue, such as financial loss, stress, or time wasted.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or receipts. Be cautious not to include sensitive personal information that could compromise your privacy.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred due to the issue with Chaturbate. In the 'Desired Outcome' field, clearly state what resolution you are seeking, whether it's a refund, service improvement, or an apology.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that your description is coherent and that all the facts are correct to avoid any misunderstandings.
8. Submission process: After reviewing your complaint, click the 'Submit' button to file your complaint against Chaturbate on ComplaintsBoard.com.
9. Post-Submission Actions: Keep an eye on your complaint for any responses or updates. Regularly check your account on ComplaintsBoard.com to see if there has been any follow-up or resolution offered by Chaturbate or other community members.
Overview of Chaturbate complaint handling
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Chaturbate Contacts
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Chaturbate phone numbers+1 (949) 274-7960+1 (949) 274-7960Click up if you have successfully reached Chaturbate by calling +1 (949) 274-7960 phone number 3 3 users reported that they have successfully reached Chaturbate by calling +1 (949) 274-7960 phone number Click down if you have unsuccessfully reached Chaturbate by calling +1 (949) 274-7960 phone number 6 6 users reported that they have UNsuccessfully reached Chaturbate by calling +1 (949) 274-7960 phone number
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Chaturbate emailssupport@chaturbate.com100%Confidence score: 100%Support
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Chaturbate address23615 El Toro Rd № X344, Lake Forest, California, 92630, United States
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Chaturbate social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 30, 2024
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Greed knows no bounds. It is not free to work on this site and make money. You have to pay chaturbate to work or they'll use you and spit you out. tjey don't care if you waste your time, ruin your nights and you don't make money. CB panders to models who pay them money, belong to studios or buy their acessories/tokens.
Obviously this company is transparent about one thing: they play favorites and they don't care if you know it. I should add, just because you can see yourself doesn't mean paying customers can see you. However, they often show you to customers without tokens when they feel you've exceeded your usage (i.e. made enough shows for them to sell endlessly on their pay-per-view sites.