Chaturbate
Reviews and Complaints

Everytime I enter a room, the model try’s to kick well I took matters into my own hands after I filed a complaint and chaturbate acted as if they didn’t care or else has something to do with it, the problem is a convicted sex offender in state of nebreska hy the name of dan boetch, make a long story short hacked into the verizon server and took my phone num and found my devise info and or other information and posted it on the platform to kick me whichever room I go in and posted ridiculous untrue things about me, any broadcaster can see it, abs chaturbate wouldn’t attempt to even pursue this matter.

Hello Good Day Chaturbate,

I was banned due to the altered identification even my DOCUMENTS ARE REAL AND LEGITIMATE i got the screenshot attached with my old ticket I was explaining to you and didn't even get a response. Ticket number : #[protected] .

And I guess I need an explaination regarding with my account and I do believe that I also need and acceptable reason.

I was banned last October 27, 2022 and If you Banned me with the reason for giving skype or whatsapp because there's a client with the "Lookingforboobs0" Username/ Client keep trying to ask for my What'sApp or Skype because he told me he will send me money but I already told him "That's not allowed here sorry" I got some screenshot of It to prove that I didn't violate any of your rules but when you told me that I got banned because of the ALTERED IDENTIFICATION, like how? ALL MY DOCUMENTS ARE NEW AND LEGITIMATE ORIGINAL, I got them with ALL MY EFFORTS AND RECEIPT I can attached the RECEIPT TOGETHER WITH MY DOCUMENTS, I'm a new model here In Chaturbate, I got my PASSPORT AND POSTAL REAL AND LEGITIMATE ORIGINAL, DO NOT MISLEAD THE DOCUMENTS i was just trying to be your MODEL I HAVE READ AND UNDERSTAND THE TEARMS AND CONDITION OF THE SITE AND I HAVE NEVER VIOLATED ANYTHING. I CAN PROVIDE WHATEVER YOU ASKED ME TO DO TO PROVE THAT ALL MY DOCUMENTS ARE REAL, ORIGINAL AND LEGITIMATE, I'm hoping your kind consideration, Thank you and God bless.

Username: Drag_Me_To_Hell

On January 13th, 2023, I submitted age verification for my account that was within the guidelines set by chaturbate. The website refused to take it and I was met with a permanent ban on ALL of my accounts. I have 2 forms of valid ID that the chaturbate website says they accept. My account had thiusands of followers and thousands of tokens from streaming. Also, all of my emails have been ignored and there is no help from chaturbate themselves to resolve this issue.

-smoothbody19, chaturbate

Dear sir or madam,

Hope you are well. I opened my Chaturbate account, but I saw my account is banned.

I'm concerned and confused by this action. I purchase tokens with my debit card or bitcoin. It is always full pay and successful for purchasing the tokens. In addition, my CB account has not been online for a month. Moreover, I have been using this Account for a time. But now my account is banned, I'm so upset about that. I have not made any chargebacks on your platform.

If you are in doubt, please check my tokens purchase records. It can show you that I have always successfully purchased tokens and I never request any chargebacks. I can show you a bank statement that I have paid to Chaturbate. Please follow the attachments.

So I request please resolved my account. I am honest with your company.

My account name: sweet_jokers

I look forward to hearing from you. Hope you can reply to me as soon as possible.

Thanks a lot.

Your faithfully,

sweet_jokers

1) Blackening out their rooms because they think it's funny. Then they mock the models (through emojis) as the models show visible signs of frustration.

2) Prevent customers from interacting with models because nobody is preventing them from doing this and, in fact, may be encouraging this. Then they (once again) mock the models (through emojis) as the models show visible signs of frustration.

3) Shadowbanning models on weekends. Grey 'pals' are, then, paired up with the models for the entirety of each weekend because liberals really care. Sadistic fun for the moderators who proceed to (once more) mock the models (through emojis) as the models show visible signs of frustration.

What happened to meeting people, having fun and making money on this site? We can't [all] do this anymore, unless we're giving you money or given a 'go ahead' on your equally bigoted sister sites, Instasham/Fascistbook/Crapchat? Chaturbate, you stink for not being satisfied to take half our earnings and subjecting us to this abuse (regardless of who's at fault).

I was in pvt. With model. She said I would be in pvt after I gave her1500tokens so I did... Big mistake.. We were in pvt less than2minutes. I gave 1500tokens for nothing. After I was declined. Isge said I needed to. Give her 7777 tokens. 30 seconds. She return to her chat room. Now that I think about she never thank me. This took place at 4:00 was est. The thief name is mayabach. I will never trust her again sad to say. My phone number [protected]. I will answer anytime. My name is raymond grady. I I did not reveal any complaints in her room I am not that kind of person.

Thank you for your time.

They are banning accounts. Often times they are making these accounts agreed to not do things they never did. They also accuse individuals of engaging in taboo role play but they offer hashtags of taboo. They also promote rooms of such taboo role play they banned also they do not answer to why this is done or give a reason to an actual banned account its months to never for a response. Suggest to never buy tokens because you never get them back if your a purchaser

I agreed with the broadcaster to a password show or prvt for 1000 tokens and then 60 tks per minute in pvt as soon as I tipped she changed her mind and in conversation agreed to pay the 1000 tks back and that she didn't wish to do a prvt, yet then took two prvts by two other users. She promised to refund the 1000 tks but didn't so I went to Chaturbate who refunded my token. When she was back on line and she was streaming she banned me. I was extremely polite and had done numerous prvts before with her 9, joined her fan club to help support he, tipped her. She is currently obsessed in her password show with one user only, according to her for 4 hours at a time. I was told by spaceoddkitty or Anya, the one user helps her the most and has been doing so for a long time. That she will always stream just for him and lock everybody else out of her room. It's turning into just her and this user, who making additional payments to her and then paying for prvt through chaturbate. As the password shoes for 4 hours can occur three four times a week. Especially on Sunday

Hi there I hate to do this but I'm a bit upset after loosing tokens for something I was meant to get but never really did.
This happened on the 02/01/23 at around 18:59
I asked for a prvt show for 10mins which was 600 tokens from a user spaceoddkitty

She accepted and they show started which was great around 4 minutes in the show we agreed to pay 200 tokens for some extra content then around the 5 minutes in and after her messing around, getting up and leaving and returning or her cam is out of focus, I get banned from show for no reason, I was polite and never said or made her do anything wrong, I have a good record here I'm just angry I lost tokens that I never got what was promised. She has now started put a password on her room and doing 4 hour show with one user, which isn't right. There is something mental wrong with twisted model. She uses the circumstances in Ukraine 🇺🇦 to her advantage, tells users that she has no lights, so she gains extra tips or an excuse.

Hi there I hate to do this but I'm a bit upset after loosing tokens for something I was meant to get but never really did.

This happened on the 02/01/23 at around 18:59

I asked for a prvt show for 10mins which was 600 tokens from a user spaceoddkitty

She accepted and they show started which was great around 4 minutes in the show we agreed to pay 200 tokens for some extra content then around the 5 minutes in and after her messing around, getting up and leaving and returning or her cam is out of focus, I get banned from show for no reason, I was polite and never said or made her do anything wrong, I have a good record here I'm just angry I lost tokens that i never got what was promised. She has now started put a password on her room and doing 4 hour show with one user, which isn't right. There is something mental wrong with twisted model. She uses the circumstances in Ukraine 🇺🇦 to her advantage, tells users that she has no lights , so she gains extra tips or an excuse.

Spaceoddkitty is Ukrainian cam model, that takes fan club membership and in return ignores you in pvt messages. She takes you into pvt and starts disappeared or gets distracted by doing something, while you are paying 60tks a minute. She then has a viewer or viewers that she locks her room with a password, while she does cam2cam with them. She is a liar and stammer. She should be removed from Chaturbate but unfortunately Chaturbate take a percentage from her private so turn a blind. Regardless about complaining about her

The customer service for chaturbate support has been very terrible. It’s supposed to take 24-48 hours for a response and nothing. _mia_01 is a model on chaturbate. Her account was banned when it shouldn’t have been. She has NEVER violated the terms of service. She sent an email to chaturbate support 7 DAYS AGO. 7 DAYS. And they still haven’t replied to her. That’s not right and that’s terrible customer service. They need to reply back to her and give her a reason as to why they banned her account. They just can’t ignore her and not give her an answer. She has tokens on there that she earned and needs to convert into money and since she didn’t even violate the terms of service they need to unban her account ASAP. [protected]@gmail.com That’s her email. Please tell chaturbate support to email her ASAP and get this problem solved. This shouldn’t have happened. She never violated the terms of service. She has lots of tokens on her account that she needs to turn into money and this is her only income. She needs to start making money to buy groceries and buy gas and pay bills.

After experiencing Chaturbate without any tokens, I recently decided to start purchasing tokens. Why I used without tokens was largely due to concerns around personal identity security in financial transactions at this site. I set up a separate email and purchased gift Visa cards for purchasing tokens thinking these things would provide a level of identity protection.

Initially, things were fine. Sadly, like others have reported here, there were a couple of private shows, costing not a few tokens, where the model simply walked off camera in the first few seconds. Once is an exception, twice is a pattern. So the only recourse was to quit requesting private shows, even though that seemed unfair to the really kind, honest models. It only takes a couple to ruin it for all and seems like the site should have better options for addressing.

I’ll also share that the overall experience has declined at the site. Maybe I’m more “aware” with tokens, but the site seems to be more and more models broadcasting from some sort of studio situation. In recent visits I estimate that fully 50% of models are from a South American country with what seems to be a large studio mecca. Models in studios often seem to be on for hours at a time. It’s a far different situation from the initial idea that an amateur is broadcasting from their own personal space; the incentives are quite different.

Neither of these things have been a large concern though. These are things, while they could definitely be improved, I could address by making choices.

Yesterday, however, choices were taken away as, for no apparent reason, my account access was taken away.

I purchased additional tokens ($100 worth) a few days and was logging in yesterday with almost all of tokens unused. I got the screen saying something wasn’t correct with the log in. I tried again, more carefully with same result. Then a third time - same result. Then started to get asked if I was human (and, because I can identify bridges, mountains, and traffic lights, it was verified I am). I thought I’ll try a password reset. No email about reset from site.

I’m now in Customer Service spin. I’ve been asked for a credit card number and/or a photo of a picture ID. Since gift Visa cards have the name “A Gift for You”, is not much help, if I still had (after funds are used up on them I shred them). At this point, I’m very concern about sending any personal information. I have sent screenshots of the inbox with a long history of communications with the site. I’ve sent the email receipt with identifying information of the recent purchase. The site has failed to deliver on its core service and they have instilled a sense of distrust in their customer: so a big fail.

The advice above on writing this says avoid the word “scam”. But all that has happened at this site since I started to purchase tokens has had the feel of a scam. I think I’m out my money either because of the site’s poor customer service protocols or I’m actually being scammed. Either way, I find it impossible to recommend anyone doing any sort of purchase there.

Spaceoddkitty is a Ukraine cam model that uses the current circumstances to her advantage. She is devious, cumming and manipulative.

Spaceoddkitty can obviously do as she pleases and chaturbate turn a blind eye.  The fact that she takes money upfront and is doing a password show for one user, who pays via revoult as she wanted the same from me. Also that anya is based in the Ukraine and uses the circumstances to get extra money from supporters is all acceptable. Guessing that's not important as you said its down the broadcastor discretion.  That if she doesn't get her own way bans you from her room, even though you haven't broken or violated any chaturbate  rules. Why will chaturbate not step in act. Maybe its because a percentage is taken by chaturbate from her honest prvts, so she is allowed to continue with off line payments. As chaturbate take a good percentage you from her fees. Spaceoddkitty has a boyfriend that lurks on the background watching her streaming. Spaceoddkitty is taking money under false pretence

Around two weeks ago I filed a complaint about an experience on the Chaterbate website, I was tipping a model and the screen would go blank in both free and private, so you had to refresh the page, when I was reconnected 17 token transactions over a period of time were made out of my account which I did not do or authorize, the highest was 132, the lowest 25. With the total tokens that were unauthorized being 865

I complained to Chaterbate customer support and all the said was that they could not do anything as they have no control of what the model does.
Not sure if they knew what I was saying but surely a customer would be protected if it was the model of hacking or mistakenly taking tokens.
My experience with this model was usually good and the site also
So very disappointed that I’m still 825 tokens out of pocket
Can you help?

I got two charges on my bank account after my card was stolen. I tried calling the number on my bank and was told they cant help i have to contact chaterbate. I went to the address i was given and was told i have to make an account and they couldnt help since i dont know the account its for. Now im out 120 bucks. I got the notice on fri the 13th of jan. I called the morning of and was told someone would contact me that day and nothing. I had to stop my card which i planned to do when i noticed it was missing but now i cant seem to get my money back

i had a long distance relationship with a russian model and we broke up on a few months ago. chaturbate shows her profiel to me when she is online in the reccomended page and it is so horrrible for me, its like being punched in the stomach every time i see her and chaturbate is meant to be the place i go to to relax and it just causes anxiety now. i have told her to block me twice and she gets angry and shouts insults at me on social media when i comment in her room to ask this and chaturbate keeps unblocking my account for no reason.

Every model starts immediately trying to kick me just not out the room but off the system,they somehow know it’s me and start kicking me off shutting my internet down on iOS iPhone,is there something I did wrong or what they won’t even talk to me,I did nothing wrong and they won’t tell me or explain what I did wrong that they want to kick,seems as someone blacklisted my identity.

When paying customers with tokens get attacked by troll grey (free) accounts and the few paid accounts of doxydolla, who has had numerous complaints and screenshots of each and every one of his troll alternative names, zero action is ever taken. We will no longer be buying tokens as a direct result of this when support fails miserably to address the problem. Several other users who also invest their time and support with tokens will also be following suit.

Time of incident: 19:17 (uk)

Date of incident: 01.01.23

I agreed with the broadcaster to do something for 200 tokens and then as soon as i tipped they went offline. When they came back on i asked them to do what i tipped for and then they banned me. I was extremely clear with describing what i wanted them to do and they replied with "yes" and "200 tks". But i didnt get what i tipped for i just got a banning.

Another user posted something in comments in the room earlier on saying a similar experience in which they didnt fulfil his tip. Which i didnt see until later on when i scrolled through the chat