Chaturbate’s earns a 1.5-star rating from 411 reviews, showing that the majority of users are dissatisfied with experience.
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I bought a pvt show from user, got half way through then i get banned from room
Hi there I hate to do this but I'm a bit upset after loosing tokens for something I was meant to get but never really did.
This happened on the 31/12/22 at around 15:00.
I asked for a locked show for 10mins which was 200 tokens from a user Jasmin10000.
She accepted and they show started which was great around 4 minutes in the show we agreed id pay 100 tokens for some extra content then around the 5 minutes in I get banned from show for no reason, I was polite and never said or made her do anything wrong, I have a good record here I'm just upset I lost 300 tokens that i never got what was promised
My username is my_7inchs if you'd like to review this, im a loyal customer here and this has really thrown me and feeling a little let down about it
Desired outcome: If its possible I would very much like my tokens backor some form of compensation or a warning for other users who visit her show because that not fair on us, id happy be a loyal viewer if that never happened
This complaint has been resolved automatically due to user's inactivity.
My accounts being banned
19/12/2022 my account got banned I have tried since then to make a new account, but all my accounts are getting banned I don't understand why this is happening. I am age verified am 26 yrs. old and yet all the accounts I create are getting banned. My first account was anaconda2350 and that one I understood since it was created by another person, but the other accounts am creating why are they getting banned. Also, the agreement form is not accessible when I tried to fill in my date of birth, I got banned I have tried using both my Identity card and passport, but nothing seems to work help me because from here I don't know what to do anymore Sophia Dickson was banned too Silviah and many more others that I have tried to create and see if it works
Desired outcome: I would like to be able to log in or create an account and a refund from the Anaconda2350 account of 120$ that was left in the account when it got banned.
Chaturbate recording and putting my content on line
Within the last few months I started noticing strange behavior among the colombian models. They were receiving instructions from someone close by. Eye contact would go from me to something in front or to the side of the models and to the hidden person speaking, back and forth. Adjust cam, and finally somewhat undivided attention. Occasional new instructions, obvious as eyes are looking back to earlier spot, sometimes audio turned off, sometimes left on and very uncomfortable for model when I suggest they turn mic off next time. The same pattern happens to whichever models room I log into, almost identically. Im getting the being recorded feeling so I would ask questions like,
Is the cam on already? Did you press record? You just pressed record didnt you? Turn it off, ill tell you when to start. The reactions were guilty, instructions also were put on models computer display.. I enter room, they stop what their doing, read, look at my cam, reach over turn on, adjust cam/phone, look at me, little adjustments, ok, we are rolling. This is not an isolated incident. 4 out of 5, same thing.
I would ask some models that I was comfortable with and I got comfirmation. I also took pics of conversations that are incriminating. Got a couple, cant talk about it responses also.. So then today using a different browser up pops my videos I new nothing about nor gave permission of any kind to go public with. I have contacted cb about this matter but im being ignored for over a month now. I know colombia cb is for sure involved. Anywhere else I dont know
Desired outcome: my screen name is mcfiendmarty, and mcfiendmarty2
This complaint has been resolved automatically due to user's inactivity.
took £1000 over one month
I was at a low point and have mental health issues ... chaturbate i found some escapism but found it to be pushy and found myself spending over £1000 in the month of November as they kept my payment details on file and I really dont know if it was me that spent it or someone scammed me. I have written to chaturbate and had no reply at all.
I cant afford this and wonder if i should take it further but dont know who to turn to
Desired outcome: some reinbursment. I dont want it all but like gambling it is addictive and the models pushy and arent all they seem. There is no screening or help or support to watch spending and who has access to my crd online and I could not delete it.
This complaint has been resolved automatically due to user's inactivity.
Chaturbate
Hello, so I got banned, I am a New model, banned on my 6th day of broadcast since I was în my broadcast and I sent emails for 4 days ago and they just ghosted me, and I had a payment sent on 14 this month, before 1 days to get banned, will I receive that payment at least? And still 500 tokens are left în there, when I enter my account I see that are still there, will I receive?
This complaint has been resolved automatically due to user's inactivity.
Banned for no reason, or perhaps for making a comment about music lyrics
I was banned over ten days ago after making a comment in a chat room about the inordinate amount of 70s-80s pop tunes that seem to have an undertone about underage women. I listed a bunch of well-known hits by The Police, Rolling Stones, ACDC, etc...as part of a discussion...and wham...banned.
I, in no way, advocated such activity or violated the meaning of the terms of service. I cannot seem to get a response to my appeal from Chaturbate.
I logged into my alternate account to attempt refollowing all my favorites, and have since been banned there as well--assumed to be due to the same email address being used for both accounts.
PLEASE HELP with an appeal. Thanks
Desired outcome: Lift the ban on my account, or at least allow me an opportunity to state my case.
This complaint has been resolved automatically due to user's inactivity.
Scam/rip-off in private session
"caribbean_gal" is a cam model that scams users. She took me to private for 12 tokens per minute, flashed me and tpyed "brb baby" and ran off the camera. I typed "what was going on?" after 5 minutes of hearing her typing and clicking on another computer in the background. So, I gave her a thumbs down during the session after waiting with no reply for 7 minutes, hoping to get her attention- to deter her from ill intent. It didn't work. So, I had wait for the mandated 10 minutes and to forfeit 120 tokens for nothing in private. After I ended the session, I saw that I was immediately banned by her. This is how I knew she was running some type of scam. Instead of asking me what happened or trying to correct/explain her discourteousness, she tries to be rid of me, possibly to repeat her scam on another user.
Desired outcome: Can I get my money back and have her (caribbean_gal) account banned from the site?
Blocking and banning its pages unfairly
Me bloquearon de la página sin ninguna razón sin decirme ninguna razón, me pidieron que volviera a ingresar mi identificación ya que había una nueva forma de verificación al ingresar los dos días que bloquean mi cuenta sin respuesta, me dicen que fue prohibida de su plataforma y que no puedo emitir más.
Necesito una solución, ya que es una herramienta con la que me ayudo todos los días en mis gastos personales y familiares.
Mi cuenta es Boyprettyx_
Desired outcome: I would like you to help solve my problem since they always send me the same email without giving me answers.
Incorrect token order, and a false membership order
It was a 100 token purchase, computer lagged and after my purchase I spent the 100. After all this I noticed that they sold me 4050 tokens. So I spent the 100 thinking that I bought 100, putting my token balance at 3950. So I contact them and they will not refund me because I spent the 100.. Now I am stuck with 3950 tokens. Y cant they redo the charges at 100, or have me buy 100 tokens and refund me the 319., when the token balance goes up to 4050.
Which ever, [censored] these guys and the rest of the world!
Desired outcome: Yes refund me!
Soy modelo usuario: superman_x69
El día 4 de noviembre la plataforma chaturbate me baneo sin ningún motivo. Les envié al soporte y solo me dicen que estoy baneado permanentemente siento que me faltaron el respeto estoy trabajando legal con mi permiso temporal legal soy venezolano radicado en Colombia aveces pienso que le tienen xenofobia al venezolano "quiero que me ayuden para volver trabajar." Que le quiten el baneo a mi documentos hablo por todos los venezolanos que han baneado con el permiso especial esos permiso si lo están aceptando para trabajar tienen 10años de vigencia solo quiero que nos dejen trabajar tranquilos de eso vivimos ya que el sueldo en latino América es malo espero me puedan ayudar a recuperar mi usuario y que nos quiten el baneo permanente son permisos legales por favor.
Desired outcome: Que nos dejen trabajar tranquilos a los venezolanos son permisos legales sacado en migración Colombia
Internet connection issue
Be warned that if you are in a show and the internet connection drops for any reason, the show will keep going and drain all your tokens. It will not stop at the minimum show length time.
As a web developer i know that there are several very effective ways to check client connectivity and automaticaĺly stop the show at the minimum show time (to ensure fairness). However I suspect that chaturbate has a very loose definition of customer and they simply dont care..their terms state to use at your own risk.
So be warned..a [censored]ty platform.
account banned
Sunday at 9:30 AM
Hi my account wzhc [protected]@163.com was banned.
please help me.
I registered some chaturbate.com similar domain names and forwarded to my affilitate website, so my account was banned. They asked me to transfer domain names to them. I did and transferred domain names to them. But until now, my account has not been unsealed, and no reply has been received. Please help me to further communicate and reopen my account.please help me.
.I have do it 8 years.
It is very importent for me.I use it earn money for my family and add money for you,Please reply me and reopen my account. please.
This complaint has been resolved automatically due to user's inactivity.
Altered or falsified identification even it's real and legit
Hello Good Day Chaturbate,
I was banned last October 27, 2022 and If you Banned me with the reason for giving skype or whatsapp because there's a client with the "Lookingforboobs0" Username/ Client keep trying to ask for my What'sApp or Skype because he told me he will send me money but I already told him "That's not allowed here sorry" I got some screenshot of It to prove that I didn't violate any of your rules but when you told me that I got banned because of the ALTERED IDENTIFICATION, like how? ALL MY DOCUMENTS ARE NEW AND LEGITIMATE ORIGINAL, I got them with ALL MY EFFORTS AND RECEIPT I can attached the RECEIPT TOGETHER WITH MY DOCUMENTS, I'm a new model here In Chaturbate, I got my PASSPORT AND POSTAL REAL AND LEGITIMATE ORIGINAL, DO NOT MISLEAD THE DOCUMENTS i was just trying to be your MODEL I HAVE READ AND UNDERSTAND THE TEARMS AND CONDITION OF THE SITE AND I HAVE NEVER VIOLATED ANYTHING. I CAN PROVIDE WHATEVER YOU ASKED ME TO DO TO PROVE THAT ALL MY DOCUMENTS ARE REAL, ORIGINAL AND LEGITIMATE, I'm hoping your kind consideration, Thank you and God bless.
Username: Drag_Me_To_Hell
Desired outcome: I really wanted to go back to work, you can video chat me to prove that my Passport And Postal I'd Is real and Legit
Tipped for password show with model and was immediately kicked and banned after entering
This incident occurred at approx. 0000 (midnight) of 11/11/2022. I inquired about a password show with the model your_goodone , and after the details were ironed out, I proceeded to tip the desired amount and was given the password. Upon entering the password show, I was then kicked and banned from the broadcasters room with no further explanation as to what happened.
Desired outcome: Refund of tokens for password show price (365) and possibly an explanation as to why I was kicked/banned
This complaint has been resolved automatically due to user's inactivity.
Permanently banned/altered falsified identification
Hi there, I am working in chaturbate for a few years now and chaturbate is my only source of income and CB is the most convenient for me, for my daily needs..
I have a complain regarding on the reason they banned me for: Altered/falsified identification
First and foremost I never used fake nor change any of my identification I tried to appeal on their accusation and proving them that my ID's are all legitimate and original but it seems they respond for a automated message which make me feel sad and unfair at the same time as a model who works so hard its offensive to me to not getting a decent response! I do hope Chaturbate will give me a chance to still be part of their platform and if I violate your TOS I am very sorry and humbly ask for forgiveness, I have almost 20,000 in my account and that money is detriment to my life (rent, food, bills and etc)
I do hope I could get a positive response to lift my banned account and to start again.. thankyou so much!
My username: ashleydiam0nd19xx
Desired outcome: I appreciate a positive response/lift my account banned
Banning me and keeping my tokens
Got banned with a pile of tokens for something I didnt do, they said they would pay me for my tokens after banning me and then have ghosted me since! Been making them tokens for years and then they send me this bs.
Recently we were alerted you may be discussing content in serious violation of the Chaturbate Terms, including the sexual abuse of minors. After reviewing this matter, in accordance with our zero-tolerance policy with respect to the abuse of minors, your account was terminated and you were permanently banned from the Chaturbate platform. In researching this matter it does not appear the tokens in your account were connected to such discussions, as such, they will be disbursed to you on our next payment date. Should you create or access any accounts in violation of this permanent ban, such accounts will be subject to immediate termination without warning and any amounts associated with such accounts will be deemed forfeit.
still waiting for my payment!
Desired outcome: want paid for my tokens like they said they would!
This complaint has been resolved automatically due to user's inactivity.
ITs automated they do not care
abusive and toxic actions by trolls
These are the 5 Juvenile Troll usernames to watch out for right now... princeofcalabas, doxydolla, omeretta, divadeva, livgolf4me and ryanbreslow . These Juvenile Trolls are confirmed to be the ones who send camguys pm's or anonymous tip notes falsely claiming certain viewers are recording them, their moderator is silencing tippers, other sham stories.
They also have a website that I will not post bragging about the people they get kicked/banned
Desired outcome: ban them
screenshots of abuse
This complaint has been resolved automatically due to user's inactivity.
Im permanent banned
Hello ive been working on chaturbate for almost 6years. I got banned on january 2022 but they never said if what is the reason. Im so stressed that i wanna die. I have no income to support my family. Im the only one who is working. I wish my banned will be lifted and gave me another chance🙏🏻 my username is rianne_doll4u im willing to correct my wrongdoings and acknowledged it. Just give me last chance🙏🏻🙏🏻🙏🏻
Model Soliciting Offsite Payment
I was watching model samgivenchy when he sent me a PM. He offered to do a show for me, giving me a password if I made payment to him. As I didn't have any tokens,he solicited offsite payment from me. I know i shouldn't, but he cajoled me and PM'd me his offsite payment facility. At first I couldn't understand what he was PMing me until he explained that it was his GCash number (written as je kaz or jikaz to avoid being called out by the site). After receiving it, he blocked me. Now I understand why he was banned from another camsite, it must be for repeated scamming.
Desired outcome: Please ban this model so he can no longer scam other people.
Private chat
I am a new monthly subscriber to chaturbate, with my subscription I am able to pm the model, I said hi how are you to a model(lia_xiomy_'s)harmony_big_breasts's) and I got ignored about two times then I was informed that pm cost 10 tokens in a very rude way and was quickly blocked from their rooms, I don't think I should be blocked because I dint do anything wrong or was abusive in any way, I don't have to talk to them I can wash for free that's an option for me. Your model should not abuse the block button with paying members without reason.
Desired outcome: I WILL LIKE TO BE UNBLOCKED FROM THEIR ROOMS RIGHT AWAY PLEASE AND FOR THE MODELS TO BE TOLD THEY'RE GOING TO BE CONSEQUENCES IF THEY THEMSELF BECOME ABUSIVE TO PAID MEMBERS.
Chaturbate Reviews 0
About Chaturbate
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- Specific details about any transactions you had with Chaturbate, including dates, amounts, and the expected service.
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- The company's response to your attempts to resolve the issue, if applicable.
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Overview of Chaturbate complaint handling
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Chaturbate Contacts
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Chaturbate phone numbers+1 (949) 274-7960+1 (949) 274-7960Click up if you have successfully reached Chaturbate by calling +1 (949) 274-7960 phone number 3 3 users reported that they have successfully reached Chaturbate by calling +1 (949) 274-7960 phone number Click down if you have unsuccessfully reached Chaturbate by calling +1 (949) 274-7960 phone number 6 6 users reported that they have UNsuccessfully reached Chaturbate by calling +1 (949) 274-7960 phone number
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Chaturbate emailssupport@chaturbate.com100%Confidence score: 100%Support
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Chaturbate address23615 El Toro Rd № X344, Lake Forest, California, 92630, United States
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Chaturbate social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 30, 2024
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