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Clear Rate Communications

Clear Rate Communications review: These people are robbing senior citizens

D
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10:53 am EDT
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These people are robbing senior citizens. My aunt got a package for a phone system that she didn't ordered and have no clue on how to setup. She returned the product from where it came, a week later she got a bill for the product she return and never used obviously because it was sent back. With a the modern time we live in and a communication company you would think they have a system to monitor the device when its in use. Anyways we tried calling for days cant get no one to call us back or answer the there busy phone, within one more week another later came threatening to report my aunt to the credit bureau and will take my aunt to court for service she clearly don't have. These people are disgusting and vile to how they treat senior citizen.

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Aug 19, 2024 1:02 pm EDT
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555 S. Old Woodward Ave., Suite 600, Birmingham, MI, 48009, US

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We sincerely apologize for the distress this situation has caused your aunt. If the device has been returned, the unreturned equipment fee will be waived. Please be assured that we are committed to resolving this issue promptly.

Anyone who joins Clear Rate agrees to receive sales calls, during which we explain the Home Connect service, followed by a third-party verification (TPV) to confirm the order. If you could email the details to hhart@clearrate.com, we'll make sure her account is reviewed, and the necessary steps are taken to clear any charges. We're here to help correct this situation as quickly as possible.
-Heather H.
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This complaint has been resolved automatically due to user's inactivity.

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  1. Clear Rate Communications Contacts

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    +1 (877) 877-4799
    +1 (877) 877-4799
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    555 S. Old Woodward Ave., Suite 600, Birmingham, Michigan, 48009, United States
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    Nov 04, 2024
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Clear Rate Communications is ranked 58 among 346 companies in the Telecommunications category