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Cracker Barrel

Cracker Barrel review: hours cut 4

J
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6:12 pm EST
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I work for a well known restuarant chain going into 16 years, the last 3-4 years has been going down hill. We have changed management and the last two managers came into clean house. Always writting employees up for one thing or another, some of these write ups were truly uncontrolable, but still this went into our files so when we have a concern this is basically thrown in our face as punishment . So therefore nothing will be done to console the employees needs.

I have lost work hours and this causing my health benefits to disappear. I have contacted the corporate officem concerning my needs, I am my only support and now have been forced into unemployment and food stamps due to the cut hours, basically 32hrs to just maybe 11 hrs a week, so when I confort my manager for more hours, the write ups and other unfair discussion comes from his mouth, but he says I am an asset to the company for being with them so long, in the same breath he states I am not a team player and my productivity is poor, now since this has been mention, I will tell you my side. I go to work in proper uniform, never miss time, work my self to death trying to inprove what my employer has accused me of. I am given a poor serving station, mostly two table that are either filled with guest when I clock in. Others have 3-4 tables, so therefore I am running their food orders that they cannot seem to, because of the fact they have several guest.

Now comes the part of me not receiving work hours due the fact there isn't hours to give, but my store is continously hiring younger employees and they seem to receive the hours I used to have, and they do not preform to their full job criteria. We are told they do not have hours to give to us but the new employees seem to be able to have them.

Everytime I question this reasoning I do seem to feel retailiation.

What should I do?

4 comments
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SamD2007
Shenandoah, US
May 15, 2012 1:41 am EDT

you need to either file a complaint with the EEOC or the BBB. what they are doing to you is not fair and needs to be addressed asap before they find some poor excuse to fire you.

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Oklahoma17
Cartersville, US
Jan 15, 2013 10:28 pm EST

Don't Feel Bad. Your complaint is probably one of many. I am going through the same thing, only worse. When is there a stopping point to all the harassment, retaliation and black mail, (if you don't do what I say, you'll lose your job). Why can a person just enjoy a job anymore.

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rainbowc.
Fort Worth, US
Mar 31, 2013 1:46 am EDT

I too work for a very well known Cracker Barrell. We also have a new GM who hires her family and cuts the hours of people who have been there for years. These people have either quit or she has fired them and there are a few still left trying to hold onto their job. Corporate does not listen to our complaints either nor the guests and they don't return most of our phone calls either. We were also told we could remain anonymous but they don't act like they want to talk to us if we do. We are afraid of more retaliation. Our boss says she wants respect. How can we respect someone who verbally abuses us, acts like we're stupid, calls us names, cuts our hrs. so she can give them to her family members, doesn't want to talk to the guests when they complain..I could go on. We do not really like our job when shes around and now even some of the other mgrs. are treating us bad now, for the way she treats them too, constantly accuses us of lieing ect.

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KimLPeach
Brunswick, US
Oct 24, 2013 6:36 pm EDT

I've worked at Cracker Barrel for 2 years.They wrote up and said I wasn't good enough as a server and threw me into prep cook, working 6 hours a week.The new GM told me I wasn't good enough for that either and wanted me to wash dishes.I declined so I guess I'm fired.I wasn't on the schedule at all.From 25 hours a week to 6 and then 3?

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    307 Hartmann Drive, Lebanon, New York, 37087, United States
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Cracker Barrel is ranked 2 among 35 companies in the Casual Dining category