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CVS review: Pharmacy

S
Author of the review
4:59 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

On 9-9-23 I went to the pharmacy to get my Pregablin 100mg. The manafacture that I take is Novadoz.They never give me the right manufacture. They always try to give me the maufacture Risin. The medicine doesn't work for me. They always say they cant get it when they order it. They say it will be in 2days. I wait for the 2 days go back up there to see if its in & it's not. I went one time to Walgreens one time to see if they could get it & they had it the next day. No problem at all.I know they are busy up there but they all are. I hate the people up there will not order my medicine right. I was hoping someone could get to the bottom of why I can never get my medicine without all the aggravation every month. I have been on this medicine for years. I 'm hoping you can help me find a resolution for me. this urgent matter. You may contact me @ [protected] or email [protected]@tampabay.rr.com. I was nice at first but every month going thru the same thing . I have lost my temper with them but that doesn't work either. I went today to get my Pregabllina of course the had THE WRONG rx again.

Desired outcome: Would like the pharmacist to fill my Rx with the correct medicine.

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  1. CVS Contacts

  2. CVS phone numbers
    +1 (401) 770-9237
    +1 (401) 770-9237
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    Corporate Communications
    +1 (401) 770-9811
    +1 (401) 770-9811
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    Corporate Communications
    +1 (401) 652-0893
    +1 (401) 652-0893
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    +1 (800) 746-7287
    +1 (800) 746-7287
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    CVS/pharmacy Customer Services
    +1 (888) 607-4287
    +1 (888) 607-4287
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    Customer Care for CVS.com
    +1 (866) 389-2727
    +1 (866) 389-2727
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    MinuteClinic assistance
    +1 (800) 742-7827
    +1 (800) 742-7827
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    Prescription refill for in-store pickup
    More phone numbers
  3. CVS emails
  4. CVS address
    One CVS Drive, Woonsocket, Colorado, 02895, United States
  5. CVS social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024
CVS Category
CVS is ranked 2 among 61 companies in the Drug Store category