CVS review: Trying to get a prescription filled

I visited the doctor on Friday, September 22, and requested that all 5 prescriptions she gave me be sent to CVS pharmacy on University City Blvd. in Blacksburg, VA. The pharmacy sent me a text telling me that my prescriptions would be ready for pickup at 4:00pm. When I arrived at the pharmacy shortly after 4pm, the pharmacy was closed. They had posted a sign saying that they had closed at 2:00pm but would reopen on 9/23/2023. When I arrived at the pharmacy this morning, 9/23/2023, they were closed again. I went inside and asked what the problem was and was informed that the pharmacy is closed until Monday, 9/25/2023. I was told that the CVS pharmacy on S. Main Street in Blacksburg could fill my prescriptions. When I called to see how long it would be before they could fill them, the automated system informed me that that location's pharmacy was also closed. I called the Christiansburg, VA location to ask them to transfer the prescriptions to a different pharmacy. I was told that my prescriptions are "in process" at the original Blacksburg location that I had requested, and because they are "in process" there's nothing they can do to help me. I understand that the prescriptions were entered into the system but there's nobody to actually process them. CVS Pharmacy needs to have some sort of "back up plan" in place in the event that one of their locations is closed. This has the potential to be a dangerous situation for your pharmacy patients. I will never use CVS pharmacy again.