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CVS review: Racial prejudice

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To: Whom it may concern

From: Charles Lyle DOB: 12/17/53

Subject: Racial prejudice at party at Qak Street Health Hermosa facility 09/15/20

I am a patient at Qak Street Street Health . I attended a party given

9/15/23. I arrived at 12:00 pm. I sat in the main waiting area. There was

Approx. 12 people there and more arrived after me.

The staff started serving plates of food around 12:15. They brought every

Latino a plate of food. The servers walked by me numerous times, never once looked at me or asked me if I wanted food. After all the Latinos were served, the staff walked around with a clip board I assume was to take names of those that were there.

Not having been served food, it was obvious to me I was not getting any food

and was totally ignored. I walked to the front desk and explained that I was

Ignored and it was very rude.

At that point a serving staff came up and said “I didn’t know you wanted food”.

I thought that odd she would say that because she didn’t ask anyone else if

They wanted food. They were just served.

To me this was blatant racial prejudice. I am 6ft 6in tall and the only white person there and stood out. So how could I have been missed.

I don’t know what your mission statement is, but I would hope it is equality for

All patients. If it is you failed.

I think at the very least I should be given an apology and the staff be trained

In an ethics program.

Desired outcome: apology and staff training

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