To: Whom it may concern
From: Charles Lyle DOB: 12/17/53
Subject: Racial prejudice at party at Qak Street Health Hermosa facility 09/15/20
I am a patient at Qak Street Street Health . I attended a party given
9/15/23. I arrived at 12:00 pm. I sat in the main waiting area. There was
Approx. 12 people there and more arrived after me.
The staff started serving plates of food around 12:15. They brought every
Latino a plate of food. The servers walked by me numerous times, never once looked at me or asked me if I wanted food. After all the Latinos were served, the staff walked around with a clip board I assume was to take names of those that were there.
Not having been served food, it was obvious to me I was not getting any food
and was totally ignored. I walked to the front desk and explained that I was
Ignored and it was very rude.
At that point a serving staff came up and said “I didn’t know you wanted food”.
I thought that odd she would say that because she didn’t ask anyone else if
They wanted food. They were just served.
To me this was blatant racial prejudice. I am 6ft 6in tall and the only white person there and stood out. So how could I have been missed.
I don’t know what your mission statement is, but I would hope it is equality for
All patients. If it is you failed.
I think at the very least I should be given an apology and the staff be trained
In an ethics program.
Desired outcome: apology and staff training