Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Freight and Cargo Services Delta Cargo Cargo receiving
Delta Cargo

Delta Cargo review: Cargo receiving

M
Author of the review
2:28 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Our funeral booked a flight for Tuesday, September 5th, 2023 @ 0625

Air Waybill 006-[protected]

Upon arrival at Delta Cargo 0345 hours on September 05, 2023, we found the cargo department locked up and lights out. They open at 0400 hours.

My problem is lack of concern and compassion for the deceased. Upon opening we presented the staff with documentation for the flight that morning. But were told that because the flight was at 0625, that we did not make the proper drop off time of 2.5 hours. Which means 5 minutes!

Why would your company book an impossible flight in the first place knowing that we couldn't make it on time.

The staff person would not accept the shipment or offer any alternatives. It was my decision to ask if we can reschedule the flight for the next available. They took the deceased and shipped the next day on the same flight.

There is a lack of availability with this cargo unit in the first place in my opinion.

But most of all, It was not Delta that had to contact the family and tell them their loved one was not gonna make it on time to her on burial.

But hey, what's the point. Nothing will be done on your part, but at least I vented

Desired outcome: Better hours and train staff better to handle such situations

More
Send message
Copy link
Report
0 comments
Add a comment

More Delta Cargo reviews & complaints

Delta Cargo - Pet shipment 4
Delta Cargo - Shipping dog air bill 006-63845670 1
Delta Cargo - Service
Delta Cargo - delta dash cargo customer service
Delta Cargo - Pet shipment
Delta Cargo - Delta Cargo and Delta Airline customer services
Delta Cargo - Damage claim processing
Delta Cargo - Pet delivery for my puppy
Delta Cargo - Poor customer service & customer experience
Delta Cargo - Hours of Operation for Delta Cargo and Delta Airlines don't match up
View all Delta Cargo reviews and complaints

  1. Delta Cargo Contacts

  2. Delta Cargo phone numbers
    +1 (800) 352-2746
    +1 (800) 352-2746
    Click up if you have successfully reached Delta Cargo by calling +1 (800) 352-2746 phone number 0 0 users reported that they have successfully reached Delta Cargo by calling +1 (800) 352-2746 phone number Click down if you have unsuccessfully reached Delta Cargo by calling +1 (800) 352-2746 phone number 0 0 users reported that they have UNsuccessfully reached Delta Cargo by calling +1 (800) 352-2746 phone number
    Customer Service
    +1 (800) 352-2737
    +1 (800) 352-2737
    Click up if you have successfully reached Delta Cargo by calling +1 (800) 352-2737 phone number 0 0 users reported that they have successfully reached Delta Cargo by calling +1 (800) 352-2737 phone number Click down if you have unsuccessfully reached Delta Cargo by calling +1 (800) 352-2737 phone number 0 0 users reported that they have UNsuccessfully reached Delta Cargo by calling +1 (800) 352-2737 phone number
    Delta Cares
    +1 (917) 673-5519
    +1 (917) 673-5519
    Click up if you have successfully reached Delta Cargo by calling +1 (917) 673-5519 phone number 0 0 users reported that they have successfully reached Delta Cargo by calling +1 (917) 673-5519 phone number Click down if you have unsuccessfully reached Delta Cargo by calling +1 (917) 673-5519 phone number 0 0 users reported that they have UNsuccessfully reached Delta Cargo by calling +1 (917) 673-5519 phone number
    Canada
    +44 844 736 9110
    +44 844 736 9110
    Click up if you have successfully reached Delta Cargo by calling +44 844 736 9110 phone number 1 1 users reported that they have successfully reached Delta Cargo by calling +44 844 736 9110 phone number Click down if you have unsuccessfully reached Delta Cargo by calling +44 844 736 9110 phone number 0 0 users reported that they have UNsuccessfully reached Delta Cargo by calling +44 844 736 9110 phone number
    100%
    Confidence score
    United Kingdom
    +44 779 988 2350
    +44 779 988 2350
    Click up if you have successfully reached Delta Cargo by calling +44 779 988 2350 phone number 1 1 users reported that they have successfully reached Delta Cargo by calling +44 779 988 2350 phone number Click down if you have unsuccessfully reached Delta Cargo by calling +44 779 988 2350 phone number 0 0 users reported that they have UNsuccessfully reached Delta Cargo by calling +44 779 988 2350 phone number
    100%
    Confidence score
    Ireland
    +61 433 773 212
    +61 433 773 212
    Click up if you have successfully reached Delta Cargo by calling +61 433 773 212 phone number 1 1 users reported that they have successfully reached Delta Cargo by calling +61 433 773 212 phone number Click down if you have unsuccessfully reached Delta Cargo by calling +61 433 773 212 phone number 0 0 users reported that they have UNsuccessfully reached Delta Cargo by calling +61 433 773 212 phone number
    100%
    Confidence score
    Australia & New Zealand
    +43 676 847 401 811
    +43 676 847 401 811
    Click up if you have successfully reached Delta Cargo by calling +43 676 847 401 811 phone number 1 1 users reported that they have successfully reached Delta Cargo by calling +43 676 847 401 811 phone number Click down if you have unsuccessfully reached Delta Cargo by calling +43 676 847 401 811 phone number 0 0 users reported that they have UNsuccessfully reached Delta Cargo by calling +43 676 847 401 811 phone number
    100%
    Confidence score
    Austria
    +32 27 529 053
    +32 27 529 053
    Click up if you have successfully reached Delta Cargo by calling +32 27 529 053 phone number 1 1 users reported that they have successfully reached Delta Cargo by calling +32 27 529 053 phone number Click down if you have unsuccessfully reached Delta Cargo by calling +32 27 529 053 phone number 1 1 users reported that they have UNsuccessfully reached Delta Cargo by calling +32 27 529 053 phone number
    Belgium
    +45 40 104 777
    +45 40 104 777
    Click up if you have successfully reached Delta Cargo by calling +45 40 104 777 phone number 2 2 users reported that they have successfully reached Delta Cargo by calling +45 40 104 777 phone number Click down if you have unsuccessfully reached Delta Cargo by calling +45 40 104 777 phone number 0 0 users reported that they have UNsuccessfully reached Delta Cargo by calling +45 40 104 777 phone number
    100%
    Confidence score
    Denmark
    +33 170 031 920
    +33 170 031 920
    Click up if you have successfully reached Delta Cargo by calling +33 170 031 920 phone number 1 1 users reported that they have successfully reached Delta Cargo by calling +33 170 031 920 phone number Click down if you have unsuccessfully reached Delta Cargo by calling +33 170 031 920 phone number 0 0 users reported that they have UNsuccessfully reached Delta Cargo by calling +33 170 031 920 phone number
    100%
    Confidence score
    France
    +49 691 729 7450
    +49 691 729 7450
    Click up if you have successfully reached Delta Cargo by calling +49 691 729 7450 phone number 1 1 users reported that they have successfully reached Delta Cargo by calling +49 691 729 7450 phone number Click down if you have unsuccessfully reached Delta Cargo by calling +49 691 729 7450 phone number 1 1 users reported that they have UNsuccessfully reached Delta Cargo by calling +49 691 729 7450 phone number
    Germany
    +39 335 826 9907
    +39 335 826 9907
    Click up if you have successfully reached Delta Cargo by calling +39 335 826 9907 phone number 1 1 users reported that they have successfully reached Delta Cargo by calling +39 335 826 9907 phone number Click down if you have unsuccessfully reached Delta Cargo by calling +39 335 826 9907 phone number 0 0 users reported that they have UNsuccessfully reached Delta Cargo by calling +39 335 826 9907 phone number
    100%
    Confidence score
    Italy
    +31 206 498 000
    +31 206 498 000
    Click up if you have successfully reached Delta Cargo by calling +31 206 498 000 phone number 1 1 users reported that they have successfully reached Delta Cargo by calling +31 206 498 000 phone number Click down if you have unsuccessfully reached Delta Cargo by calling +31 206 498 000 phone number 0 0 users reported that they have UNsuccessfully reached Delta Cargo by calling +31 206 498 000 phone number
    100%
    Confidence score
    Netherlands
    +7 495 232 3923
    +7 495 232 3923
    Click up if you have successfully reached Delta Cargo by calling +7 495 232 3923 phone number 1 1 users reported that they have successfully reached Delta Cargo by calling +7 495 232 3923 phone number Click down if you have unsuccessfully reached Delta Cargo by calling +7 495 232 3923 phone number 0 0 users reported that they have UNsuccessfully reached Delta Cargo by calling +7 495 232 3923 phone number
    100%
    Confidence score
    Russia
    +34 600 940 909
    +34 600 940 909
    Click up if you have successfully reached Delta Cargo by calling +34 600 940 909 phone number 1 1 users reported that they have successfully reached Delta Cargo by calling +34 600 940 909 phone number Click down if you have unsuccessfully reached Delta Cargo by calling +34 600 940 909 phone number 0 0 users reported that they have UNsuccessfully reached Delta Cargo by calling +34 600 940 909 phone number
    100%
    Confidence score
    Spain
    +46 768 131 002
    +46 768 131 002
    Click up if you have successfully reached Delta Cargo by calling +46 768 131 002 phone number 1 1 users reported that they have successfully reached Delta Cargo by calling +46 768 131 002 phone number Click down if you have unsuccessfully reached Delta Cargo by calling +46 768 131 002 phone number 0 0 users reported that they have UNsuccessfully reached Delta Cargo by calling +46 768 131 002 phone number
    100%
    Confidence score
    Sweden
    +41 786 269 034
    +41 786 269 034
    Click up if you have successfully reached Delta Cargo by calling +41 786 269 034 phone number 1 1 users reported that they have successfully reached Delta Cargo by calling +41 786 269 034 phone number Click down if you have unsuccessfully reached Delta Cargo by calling +41 786 269 034 phone number 0 0 users reported that they have UNsuccessfully reached Delta Cargo by calling +41 786 269 034 phone number
    100%
    Confidence score
    Switzerland
    +90 549 0193
    +90 549 0193
    Click up if you have successfully reached Delta Cargo by calling +90 549 0193 phone number 1 1 users reported that they have successfully reached Delta Cargo by calling +90 549 0193 phone number Click down if you have unsuccessfully reached Delta Cargo by calling +90 549 0193 phone number 0 0 users reported that they have UNsuccessfully reached Delta Cargo by calling +90 549 0193 phone number
    100%
    Confidence score
    Turkey
    +86 202 236 7189
    +86 202 236 7189
    Click up if you have successfully reached Delta Cargo by calling +86 202 236 7189 phone number 1 1 users reported that they have successfully reached Delta Cargo by calling +86 202 236 7189 phone number Click down if you have unsuccessfully reached Delta Cargo by calling +86 202 236 7189 phone number 0 0 users reported that they have UNsuccessfully reached Delta Cargo by calling +86 202 236 7189 phone number
    100%
    Confidence score
    China
    +852 25 211 019
    +852 25 211 019
    Click up if you have successfully reached Delta Cargo by calling +852 25 211 019 phone number 1 1 users reported that they have successfully reached Delta Cargo by calling +852 25 211 019 phone number Click down if you have unsuccessfully reached Delta Cargo by calling +852 25 211 019 phone number 0 0 users reported that they have UNsuccessfully reached Delta Cargo by calling +852 25 211 019 phone number
    100%
    Confidence score
    Hong Kong
    +91 987 001 8368
    +91 987 001 8368
    Click up if you have successfully reached Delta Cargo by calling +91 987 001 8368 phone number 1 1 users reported that they have successfully reached Delta Cargo by calling +91 987 001 8368 phone number Click down if you have unsuccessfully reached Delta Cargo by calling +91 987 001 8368 phone number 0 0 users reported that they have UNsuccessfully reached Delta Cargo by calling +91 987 001 8368 phone number
    100%
    Confidence score
    India
    +81 354 007 254
    +81 354 007 254
    Click up if you have successfully reached Delta Cargo by calling +81 354 007 254 phone number 1 1 users reported that they have successfully reached Delta Cargo by calling +81 354 007 254 phone number Click down if you have unsuccessfully reached Delta Cargo by calling +81 354 007 254 phone number 0 0 users reported that they have UNsuccessfully reached Delta Cargo by calling +81 354 007 254 phone number
    100%
    Confidence score
    Japan
    +60 122 271 883
    +60 122 271 883
    Click up if you have successfully reached Delta Cargo by calling +60 122 271 883 phone number 1 1 users reported that they have successfully reached Delta Cargo by calling +60 122 271 883 phone number Click down if you have unsuccessfully reached Delta Cargo by calling +60 122 271 883 phone number 0 0 users reported that they have UNsuccessfully reached Delta Cargo by calling +60 122 271 883 phone number
    100%
    Confidence score
    Malaysia
    +65 62 140 277
    +65 62 140 277
    Click up if you have successfully reached Delta Cargo by calling +65 62 140 277 phone number 1 1 users reported that they have successfully reached Delta Cargo by calling +65 62 140 277 phone number Click down if you have unsuccessfully reached Delta Cargo by calling +65 62 140 277 phone number 0 0 users reported that they have UNsuccessfully reached Delta Cargo by calling +65 62 140 277 phone number
    100%
    Confidence score
    Singapore
    +27 113 901 122
    +27 113 901 122
    Click up if you have successfully reached Delta Cargo by calling +27 113 901 122 phone number 1 1 users reported that they have successfully reached Delta Cargo by calling +27 113 901 122 phone number Click down if you have unsuccessfully reached Delta Cargo by calling +27 113 901 122 phone number 0 0 users reported that they have UNsuccessfully reached Delta Cargo by calling +27 113 901 122 phone number
    100%
    Confidence score
    South Africa
    +82 108 279 3860
    +82 108 279 3860
    Click up if you have successfully reached Delta Cargo by calling +82 108 279 3860 phone number 1 1 users reported that they have successfully reached Delta Cargo by calling +82 108 279 3860 phone number Click down if you have unsuccessfully reached Delta Cargo by calling +82 108 279 3860 phone number 0 0 users reported that they have UNsuccessfully reached Delta Cargo by calling +82 108 279 3860 phone number
    100%
    Confidence score
    South Korea
    +94 773 296 548
    +94 773 296 548
    Click up if you have successfully reached Delta Cargo by calling +94 773 296 548 phone number 2 2 users reported that they have successfully reached Delta Cargo by calling +94 773 296 548 phone number Click down if you have unsuccessfully reached Delta Cargo by calling +94 773 296 548 phone number 1 1 users reported that they have UNsuccessfully reached Delta Cargo by calling +94 773 296 548 phone number
    33%
    Confidence score
    Sri Lanka
    +886 277 298 222
    +886 277 298 222
    Click up if you have successfully reached Delta Cargo by calling +886 277 298 222 phone number 1 1 users reported that they have successfully reached Delta Cargo by calling +886 277 298 222 phone number Click down if you have unsuccessfully reached Delta Cargo by calling +886 277 298 222 phone number 0 0 users reported that they have UNsuccessfully reached Delta Cargo by calling +886 277 298 222 phone number
    100%
    Confidence score
    Taiwan
    +66 26 606 928
    +66 26 606 928
    Click up if you have successfully reached Delta Cargo by calling +66 26 606 928 phone number 1 1 users reported that they have successfully reached Delta Cargo by calling +66 26 606 928 phone number Click down if you have unsuccessfully reached Delta Cargo by calling +66 26 606 928 phone number 0 0 users reported that they have UNsuccessfully reached Delta Cargo by calling +66 26 606 928 phone number
    100%
    Confidence score
    Thailand
    +971 502 580 566
    +971 502 580 566
    Click up if you have successfully reached Delta Cargo by calling +971 502 580 566 phone number 1 1 users reported that they have successfully reached Delta Cargo by calling +971 502 580 566 phone number Click down if you have unsuccessfully reached Delta Cargo by calling +971 502 580 566 phone number 0 0 users reported that they have UNsuccessfully reached Delta Cargo by calling +971 502 580 566 phone number
    100%
    Confidence score
    UAE
    +84 438 501 336
    +84 438 501 336
    Click up if you have successfully reached Delta Cargo by calling +84 438 501 336 phone number 1 1 users reported that they have successfully reached Delta Cargo by calling +84 438 501 336 phone number Click down if you have unsuccessfully reached Delta Cargo by calling +84 438 501 336 phone number 0 0 users reported that they have UNsuccessfully reached Delta Cargo by calling +84 438 501 336 phone number
    100%
    Confidence score
    Vietnam
    +52 555 662 1303
    +52 555 662 1303
    Click up if you have successfully reached Delta Cargo by calling +52 555 662 1303 phone number 1 1 users reported that they have successfully reached Delta Cargo by calling +52 555 662 1303 phone number Click down if you have unsuccessfully reached Delta Cargo by calling +52 555 662 1303 phone number 0 0 users reported that they have UNsuccessfully reached Delta Cargo by calling +52 555 662 1303 phone number
    100%
    Confidence score
    Mexico
    More phone numbers
  3. Delta Cargo emails
  4. Delta Cargo address
    1600 Aviation Blvd, Atlanta, Georgia, 30354, United States
  5. Delta Cargo social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
Delta Cargo Category
Delta Cargo is ranked 13 among 53 companies in the Freight and Cargo Services category
#11 Swift Transportation Services Swift Transportation Services #12 Werner Enterprises Werner Enterprises #13 Delta Cargo Delta Cargo #14 U.S. Xpress U.S. Xpress #15 TAFS TAFS
Delta Cargo Alternatives
Goodwill Cargo Qatar 10 reviews Rona Cargo 28 reviews Total Truck Transport 1 review TransAm Trucking 21 reviews Caribbean Cargo DC 2 reviews