Menu
For Business Write a review File a complaint
CB Websites Facebook Unauthorized charges
Facebook

Facebook review: Unauthorized charges 55

C
Author of the review
6:11 am EDT
Review updated:
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

unauthorized charges - underage grandson playing games on internet. credits charged to my credit card without being autorized by me. I never gave my credit card number to facebook or c.facebook.com/credit.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

55 comments
Add a comment
E
E
ENGLISH CHRIS
LONDON, GB
Oct 24, 2013 4:39 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

"Hello foxygrandma",

I cannot believe how many people on here publish their telephone numbers - there are so many people that have bad intentions [or worse] that they must get nuisance or threatening phone calls !

English Chris

J
J
judie austin
Rancho Santa Margarita, US
Oct 28, 2013 1:19 pm EDT

I was charged 25.01 for a post on facebook. This was not an ad. I dont know why I was charged for facebook list. It was to be free.
Please credit back my account. My contact info is [protected]. Thank you
Judie Austin

B
B
Barb Goettler
Beiseker, CA
Dec 27, 2013 12:57 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I have had two charges on my credit card from FB
One on Nov 19 for 50.22 US
Second on Dec 01 for 91.66 US
Contacted my credit card company and they informed me it was for advertising, I'm not a company, just social with friends and family.
Please look into this my email is barb.goettler@xplornet.com

S
S
Sandra Valladares
Pasco, US
Feb 03, 2014 3:26 pm EST

I have been charged $79.99 On my debit card for some facebook purchase; I do not know what/how or why! + $35 for a over draft fee on my bank account. I did not authorize this transaction AND would like someone to please contact me for further information.
ASAP Thank you for your time,
Sandra Valladares
@ via cell: [protected] (anytime)
or @ via facebook: SandraV13@yahoo.com

J
J
johndeer19702
Shreveport, US
May 05, 2014 6:05 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

i did not use my credit card on my facebook account i would like to have my money back on my credit card

J
J
johndeer19702
Shreveport, US
May 05, 2014 6:11 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

i like to have my credit card reimbursed to me as soon as possible please thank you

J
J
Jim West
US
Nov 23, 2015 6:43 am EST

I had thought my account was hacked until my 10 year old son came to me and said he didn't realize that it was charging my credit card. It cost me $430.00. How do I get my money credited back to my bank?I would like someone to be able to help me get a refund. Can any one help me? I'm a 54 tear old man on disability and overdrawn at the bank. For each transaction there is a $30 charge and there were 16 different charges to my account. Please help me resolve this issue.

P
P
Pat Eilers
US
Dec 29, 2015 11:59 am EST

Some one was on my facebook yesterday, and was making charges to my account. I need them taken off, and my credit card has been turned off. please let me know what I need to do in order to get these charges removed my email address is peilers1954@gmail.com Thank you for your help with this matter

P
P
Pat Eilers
US
Dec 29, 2015 12:02 pm EST

I had charges made on my Facebook account yesterday, that I did not make, can you please have them removed.
Please reply to my new email address peilers1954@gmail.com

Thank you for your help.

Pat

C
C
Charles P. O'Brien
US
Jan 03, 2016 1:07 pm EST

On my Credit card. Charges for $2.99 FACEBK*TJRU68E952www.fb.me/co CA Charges for $100.00 FACEBK*MN4B88J952 www.fb.me/cc CA Charges for $17.98 FACEBK*VA2VF8W952 www.fb.me/cc CA Charges for $ 5.99 FACEBK*UXQMB82952 www.fb.me/cc CA A total of $226.00 I will not pay on my current Chase Ink bill.

R
R
Reviewer79160
Jan 03, 2016 1:41 pm EST

my bank was charged 25.00 today what is it for I wish I knew all it says is 01/01.2016 ATM Point of sales Facebo *XFBCY8E8E2 FACEBK 8 XFBCY8E8E2 www.fb.me/cc CA US I WANT MY MONEY BACK also found10.00 charge 4.99 1.99 pleases help me get this back

W
W
Wanda Green
US
Mar 05, 2016 6:38 pm EST

I have 3 charges charge to my account that I didn't authorize. The following are the numbers beside the charges.

QLXUK9E9K2 - $20.90
RLXUK9E9K2 - $20.90
GTVTL9EAK2 - $20.90

I want the funds reimbursed back to my account.

Thank You
Wanda Green

J
J
Jade Fernandez
AE
Jul 15, 2016 7:08 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I used to use my card in Facebook but it has a facebook receipt not until that Oplata*bill4pro.com RIGA LV charge me on this. See attachment the latest is charged 14/06/2016 which i do not purchase also on and 13/05/2016 and 13/04/2016. It was charge on my mastercard 5459 87** **** 0182. i just need a refund The password to open my e statement is [protected]. All amounting to 79.77 USD

G
G
Gwendolyn Adkins
US
Oct 31, 2019 10:36 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Ta Tamura Draheim Feb 26, 2013

More Facebook Complaints & Reviews
Facebook - relationship status on facebook not working [175]
Facebook - candy crush saga game [325]
Facebook Inc. ® Lucky Gift Splash Promo Award Payment - this is genuine or scam [47]
Facebook.com*nww93229m www. Fb. Me / Cc CA - eroneous charges [11]
Facebook - federal government grants winners list [1]
Facebook - fraudulent sellers!
Facebook - facebook unfairly blocking messenger — again.
Facebook And Myspace - abuse on facebook and myspace [2]
Facebook - blocking
Facebook - activate my account
Post your comment

K
K
k cahoone
denver, US
Oct 29, 2022 9:53 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook deleted my account July 1 2022 saying I posted something explicit?! Since then I can’t use the account and they keep pulling money out of my bank account. Last night THREE fraudulent charges from facebook for 200 dollars each!?!

  1. Facebook Contacts

  2. Facebook phone numbers
    +1 (650) 543-4800
    +1 (650) 543-4800
    Click up if you have successfully reached Facebook by calling +1 (650) 543-4800 phone number 77 77 users reported that they have successfully reached Facebook by calling +1 (650) 543-4800 phone number Click down if you have unsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number 176 176 users reported that they have UNsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number
  3. Facebook address
    1601 Willow Rd, Menlo Park, Menlo Park, California, CA94025-1452, United States
  4. Facebook social media
  5. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 05, 2024
Facebook Category
Facebook is ranked 2 among 45 companies in the Websites category