Frigidaire review: Side by side refrig

Frigidaire side by side was purchased at Lowe's on 4/24/23 and 3 year Lowe's protection was purchased as well. On 5/26/23 freezer showed high temp light and Frigidaire was called as they have a one year warrantee that comes with the unit. Tech from repair company affiliated with Frigidaire came on 6/12/23 and had to order parts. It wasn't until 7/28/23 that tech fixed unit. 9/8/23 high temp light for freezer came on again. Called Frigidaire again and got appointment of 9/13/23, which they moved to 9/19 and then repair company moved it to 9/20 due to family emergency. On 9/20, an evaluator was sent and said it was a weak system (which was already known) and that a repairment would need to come (which we already knew). This was Day 121 since trouble started. 9/21/23 called Frigidaire and got appointment for 9/29, which we stated should be sooner. 9/22/23 called Lowe's and waited for an hour before speaking with someone. Rep took all the info and said Frigidaire would be called to say 9/29 would be the last attempt to fix unit. 9/29 repairman came and ordered parts which did not come in until 10/5/23. Repair date was set for 10/10/23 but got moved (again) to 10/16. Repair tech came and installed a new evaporator. Pressure test failed. Tech was to tell Frigidaire the unit needed to be replaced and they would contact us. They did not. 10/23 called Frigidaire and after 45 minute wait spoke to customer service rep; Lowe's to replace unit. Frigidaire unit no longer available (not that we wanted one) and was refunded. Lowe's delivered a Whirlpool of almost equal size on 10/24/23. This process took 5 months from 5/26/23 at report of original problem. Receipts, authorization #'s available upon request.