Getaroom review: Hotel booking r4639399769

Fraudulent excessive charges and fraudulent currency invoicing (invoiced AUD and charged USD) both undisclosed

We made a hotel booking. Ramada by Wyndham in Scarborough Perth WA

My wife cannot remember the website through which she started but she was finally redirected to this obviously fraudulent website in the process: getaroom.com.

She made a booking for 3 days and made an online payment for AU$981.17 using a credit card

Two frauds have occurred:

1. We were charged an extra undisclosed AU$337.59 which did not appear anywhere in the transaction process but was then present on the invoice sent to us.

2. The whole amount was then charged in USD rather than AUD despite the invoice being clearly in AUD. The abviously we were then also charged $68.08 international transaction fee!

We contacted the hotel and they have actually booked the reservation. The hotel however only has the AU$981.17.

I can understand that some of these booking companies charge a “booking fee/tax” but the excessive additional AU$337.59 were not mentioned anywhere in the transaction process. These undisclosed fees are illegal.

Charging USD rather than AUD is obvious fraud especially if the invoice and every part of the transaction is in AUD.

We have been unable to contact anyone at the booking company despite multiple attempts. Their phone numbers go nowhere (classic scammer playbook).

I've cancelled my credit card under advice from the bank and have started a fraudulent dispute investigation through my bank.

We contacted them via email. Response is that beacuse company is based in US they charge US dollars. This is nonsense, The online payment and their receipt sated Australian Dollars!

DONT BOOK WITH THESE PEOPLE. I'm doing my best to warn everyone!

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