CB Telecommunications Globe Telecom customer care representative

Globe Telecom review: customer care representative

Mark Julius of PH

Jan 08, 2020 1:01 am EST

I, Mark Julius Unciano account holder of Globe at home account number [protected] is complaining Agent ricky james - ztm06772 from sterling global call center
We ordered roku on December 23 2019 8am in the morning and we asked him what are the subscription along with the roku.
He told me that we will be having 6 months free trial of Netflix but we got the roku device we keep on having error message and i was told by another agent that we dont have free subscription unless i subscribe which is totally different from what was told from the agent.
I'm formally complaining the agent because of false promise and misleading information, This agent should not be part of Globe customer care. This agent should be terminated.
All of your customer service is not well-manered. No customer care at all.
They should be trained on how to respect your customer or else all of your customer will not be a happy camper.

0 comments

Add a comment

Globe Telecom - notice of legal action 41

Globe Telecom - customer service 111

Globe Telecom - broadband/dsl-transfer of location 5

Globe Telecom - bad customer service 10

Resolved

Globe Telecom - 8888 superunli25 and unlitxt20 5

Resolved

Globe Telecom - old broadband connection with a/c no 862604269 & 868202396 1

Globe Telecom - speed of wifi 3

Globe Telecom - about payment 1

Globe Telecom - poor internet connection and landline is completely 'dead' 1

Globe Telecom - unethical, corrupt company 3

View all Globe Telecom reviews and complaints

Globe Telecom Contacts

Globe Telecom phone numbers

+63 277 301 000
+63 277 301 000

Click up if you have successfully reached Globe Telecom by calling +63 277 301 000 phone number 28 28 users reported that they have successfully reached Globe Telecom by calling +63 277 301 000 phone number Click down if you have unsuccessfully reached Globe Telecom by calling +63 277 301 000 phone number 105 105 users reported that they have UNsuccessfully reached Globe Telecom by calling +63 277 301 000 phone number

Customer Care

211
211

Click up if you have successfully reached Globe Telecom by calling 211 phone number 0 0 users reported that they have successfully reached Globe Telecom by calling 211 phone number Click down if you have unsuccessfully reached Globe Telecom by calling 211 phone number 0 0 users reported that they have UNsuccessfully reached Globe Telecom by calling 211 phone number

Dial using your Globe mobile

808
808

Click up if you have successfully reached Globe Telecom by calling 808 phone number 0 0 users reported that they have successfully reached Globe Telecom by calling 808 phone number Click down if you have unsuccessfully reached Globe Telecom by calling 808 phone number 0 0 users reported that they have UNsuccessfully reached Globe Telecom by calling 808 phone number

Dial using TM

+63 2 8403 3433
+63 2 8403 3433

Click up if you have successfully reached Globe Telecom by calling +63 2 8403 3433 phone number 0 0 users reported that they have successfully reached Globe Telecom by calling +63 2 8403 3433 phone number Click down if you have unsuccessfully reached Globe Telecom by calling +63 2 8403 3433 phone number 0 0 users reported that they have UNsuccessfully reached Globe Telecom by calling +63 2 8403 3433 phone number

Stock Transfer Service, Inc. (STSI)

+63 2 5307 5037
+63 2 5307 5037

Click up if you have successfully reached Globe Telecom by calling +63 2 5307 5037 phone number 0 0 users reported that they have successfully reached Globe Telecom by calling +63 2 5307 5037 phone number Click down if you have unsuccessfully reached Globe Telecom by calling +63 2 5307 5037 phone number 0 0 users reported that they have UNsuccessfully reached Globe Telecom by calling +63 2 5307 5037 phone number

Stock Transfer Service, Inc. (STSI)

+63 2 7797 4307
+63 2 7797 4307

Click up if you have successfully reached Globe Telecom by calling +63 2 7797 4307 phone number 0 0 users reported that they have successfully reached Globe Telecom by calling +63 2 7797 4307 phone number Click down if you have unsuccessfully reached Globe Telecom by calling +63 2 7797 4307 phone number 0 0 users reported that they have UNsuccessfully reached Globe Telecom by calling +63 2 7797 4307 phone number

Investor Relations

+63 910 289 6581
+63 910 289 6581

Click up if you have successfully reached Globe Telecom by calling +63 910 289 6581 phone number 0 0 users reported that they have successfully reached Globe Telecom by calling +63 910 289 6581 phone number Click down if you have unsuccessfully reached Globe Telecom by calling +63 910 289 6581 phone number 0 0 users reported that they have UNsuccessfully reached Globe Telecom by calling +63 910 289 6581 phone number

More phone numbers

Globe Telecom emails

ir@globe.com.ph

100%
Confidence score: 100%

Investor Relations

stsiglobe@stocktransfer.com.ph

100%
Confidence score: 100%

globeofgood@globe.com.ph

100%
Confidence score: 100%

More emails

Globe Telecom address

The Globe Tower, 32nd Street Corner 7th Avenue, Bonifacio Global City, Taguig, 1634, Philippines

Globe Telecom social media
Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Nov 20, 2024
View all Globe Telecom contacts