CB Telecommunications Globe Telecom customer care representative

Globe Telecom review: customer care representative

Mark Julius of PH

Jan 08, 2020 1:01 am EST

I, Mark Julius Unciano account holder of Globe at home account number [protected] is complaining Agent ricky james - ztm06772 from sterling global call center
We ordered roku on December 23 2019 8am in the morning and we asked him what are the subscription along with the roku.
He told me that we will be having 6 months free trial of Netflix but we got the roku device we keep on having error message and i was told by another agent that we dont have free subscription unless i subscribe which is totally different from what was told from the agent.
I'm formally complaining the agent because of false promise and misleading information, This agent should not be part of Globe customer care. This agent should be terminated.
All of your customer service is not well-manered. No customer care at all.
They should be trained on how to respect your customer or else all of your customer will not be a happy camper.

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Globe Telecom Contacts

Globe Telecom phone numbers

+63 277 301 000
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Dial using your Globe mobile

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Stock Transfer Service, Inc. (STSI)

+63 2 5307 5037
+63 2 5307 5037

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Stock Transfer Service, Inc. (STSI)

+63 2 7797 4307
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Investor Relations

+63 910 289 6581
+63 910 289 6581

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ir@globe.com.ph

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stsiglobe@stocktransfer.com.ph

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globeofgood@globe.com.ph

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Globe Telecom address

The Globe Tower, 32nd Street Corner 7th Avenue, Bonifacio Global City, Taguig, 1634, Philippines

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