Menu
For Business Write a review File a complaint
CB Telecommunications Globe Telecom Ticket # 171968161: postpaid plan renewal with device
Globe Telecom

Globe Telecom review: Ticket # 171968161: postpaid plan renewal with device

J
Author of the review
5:07 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My current plan contract is about to end and obviously why I applied for plan renewal via Globe’s website. I paid for the device cashout already. The rider attempted to deliver the device twice but got kicked out by oir landlady because the rider has been insisting for a name (Minerva Guelos Pasol) that’s not even me and not in that compound either. I don’t know anyone with that name so Globe obviously made a mistake by putting a different person’s name on the shipping label but with my number on it. The first time I reached out to Globe on messenger, someone called me and promised that they’ll sort it out and have it redelivered. Nothing got delivered and it’s been more or less 2 weeks now and I saw at the courier’s website that my device has been returned to Globe and no one from Globe even called me to tell me what’s gonna happen now. I’ve been with Globe for years now even with their poor service from the start because I wanted to keep my number. It’s so hard to get help from Globe! I just want my phone, my plan to continue and to speak to a human being not robots. I’m hoping I can get help here please. Thank you.

Desired outcome: I want my phone (that I already paid cashout fee for) to be delivered ASAP.

Confidential Information Hidden: This section contains confidential information visible to verified Globe Telecom representatives only. If you are affiliated with Globe Telecom, please claim your business to access these details.

View 0 more photos
0 comments
Add a comment
  1. Globe Telecom Contacts

  2. Globe Telecom phone numbers
    +63 277 301 000
    +63 277 301 000
    Click up if you have successfully reached Globe Telecom by calling +63 277 301 000 phone number 28 28 users reported that they have successfully reached Globe Telecom by calling +63 277 301 000 phone number Click down if you have unsuccessfully reached Globe Telecom by calling +63 277 301 000 phone number 105 105 users reported that they have UNsuccessfully reached Globe Telecom by calling +63 277 301 000 phone number
    Customer Care
    211
    211
    Click up if you have successfully reached Globe Telecom by calling 211 phone number 0 0 users reported that they have successfully reached Globe Telecom by calling 211 phone number Click down if you have unsuccessfully reached Globe Telecom by calling 211 phone number 0 0 users reported that they have UNsuccessfully reached Globe Telecom by calling 211 phone number
    Dial using your Globe mobile
    808
    808
    Click up if you have successfully reached Globe Telecom by calling 808 phone number 0 0 users reported that they have successfully reached Globe Telecom by calling 808 phone number Click down if you have unsuccessfully reached Globe Telecom by calling 808 phone number 0 0 users reported that they have UNsuccessfully reached Globe Telecom by calling 808 phone number
    Dial using TM
    +63 2 8403 3433
    +63 2 8403 3433
    Click up if you have successfully reached Globe Telecom by calling +63 2 8403 3433 phone number 0 0 users reported that they have successfully reached Globe Telecom by calling +63 2 8403 3433 phone number Click down if you have unsuccessfully reached Globe Telecom by calling +63 2 8403 3433 phone number 0 0 users reported that they have UNsuccessfully reached Globe Telecom by calling +63 2 8403 3433 phone number
    Stock Transfer Service, Inc. (STSI)
    +63 2 5307 5037
    +63 2 5307 5037
    Click up if you have successfully reached Globe Telecom by calling +63 2 5307 5037 phone number 0 0 users reported that they have successfully reached Globe Telecom by calling +63 2 5307 5037 phone number Click down if you have unsuccessfully reached Globe Telecom by calling +63 2 5307 5037 phone number 0 0 users reported that they have UNsuccessfully reached Globe Telecom by calling +63 2 5307 5037 phone number
    Stock Transfer Service, Inc. (STSI)
    +63 2 7797 4307
    +63 2 7797 4307
    Click up if you have successfully reached Globe Telecom by calling +63 2 7797 4307 phone number 0 0 users reported that they have successfully reached Globe Telecom by calling +63 2 7797 4307 phone number Click down if you have unsuccessfully reached Globe Telecom by calling +63 2 7797 4307 phone number 0 0 users reported that they have UNsuccessfully reached Globe Telecom by calling +63 2 7797 4307 phone number
    Investor Relations
    +63 910 289 6581
    +63 910 289 6581
    Click up if you have successfully reached Globe Telecom by calling +63 910 289 6581 phone number 0 0 users reported that they have successfully reached Globe Telecom by calling +63 910 289 6581 phone number Click down if you have unsuccessfully reached Globe Telecom by calling +63 910 289 6581 phone number 0 0 users reported that they have UNsuccessfully reached Globe Telecom by calling +63 910 289 6581 phone number
    More phone numbers
  3. Globe Telecom emails
  4. Globe Telecom address
    The Globe Tower, 32nd Street Corner 7th Avenue, Bonifacio Global City, Taguig, 1634, Philippines
  5. Globe Telecom social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
Globe Telecom Category
Globe Telecom is ranked 17 among 346 companies in the Telecommunications category