Hostess Brands’s earns a 1.0-star rating from 807 reviews, showing that the majority of snack cake enthusiasts are dissatisfied with sweet treats.
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hostess chocolate crème pie
I Purchased two of these at 10:53 pm from shell pockets address is 1000 Paris Road in Mayfield Ky when I got home me and my friend opened the boxes to eat the products sheshe ate half of the pie and found mold in the center of the crème I started to eat mine I broke it in half and before I took a bite also noticed mold in the center in so not a happy customer these pies are our favorite .
hostess frosted mini donuts
I went to the store to get groceries my kids where with me and asked for donuts so I let my daughter pick out a bag (hostess frosted mini donuts) they had about 7 days from the day I bought them until the day best if used by date the next day they asked to have them for breakfast I opened the still sealed bag and grabbed a donut and it crumbled I tried a bite and it tasted stale and I wasn't going to give my kids donuts that tasted like these did so we went and grabbed fresh donuts that morning I'm writing this because it's unfortunate that this happened we get hostess donuts and cupcakes often and don't have problems always get them from the same store this just must have been a bad batch but it was sad to see how disappointed the kids were when I'm holding a bag of donuts that they can't eat not to mention spending $2.99 on them and having to throw them away hope this is just a fluke thing but all in all we are very disappointed in these donuts
Thanks
Chelsea stieren
chocolate peanut butter twinkies
On July 13 I bought a box of chocolate peanut butter twinkies at our locale franklin nc walmart. After dinner I decided to open them and have one and there was no peanut butter filling in it. I figured it was probably just one so I got one more and it didnt have any filling in it either. So I put the rest of the twinkies on the table and checked them as well they all have the holes for filling but no filling in any of them.
hohos snack cakes
Bought a box of hohos today, and so far the few we've eaten, were dry and gritty. Haven't had one in a while, but i know in the past, the cakes were more fresh and soft. Maybe a bad batch? Just thought id let ya know, in case there have been other complaints recently. Batch or recipe problem maybe? But, ya, i was really looking forward to enjoying one.
Thanks for hearing my complaint.
Corin tucker
hostess brand / apple pie
I went into Wal-Mart and I purchased a Hostess Fruit Pie this morning. I haven't had a Hostess Apple Pie in a long time so I decide to purchase one. Big mistake! This pie was disgusting! I had one bit and the color of the pie was discolored. I showed this pie to my co-worker and he said it's old. The package states best by Aug 04, 2017. Now I know why I haven't had one for a long time.
lemon pie
I bought two of the hostess brand lemon pies at the pilot off western ave in Knoxville tn and they where old and I guess been out so long that there was absolutely no filling in then and they where chewy they where so old I usually love them so it was a big disappointment to get ones like this we also bought a bag of the chocolate mini donuts and they where the same way I don't know if it's the store maybe doesn't take them off the shelf when they should but it was just a very aggravating experience to pay money for something that you usually love to get it home and have to throw it right in the trash.
Thanks for your time
Morgan Finley
suzy q's
On June 29, 2017 I bought a box of Suzy Q's for the first time in years. What has happened to them?! I opened the box and my first bite tasted like dry cardboard. They were no longer rounded on the ends but square? Smaller than before and did not taste like a real Suzy Q...more like a really bad knock off version. Sorry to say I won't be purchasing any more.
Just want say thanks for the recent improvement to more cake and creme in your 6 pack. Reminds me of the way it was years ago. Now I'm back as fan of Suzy. Have you considered a further improvement like an 8 pack? Good that you have responded to complaints from the users of the product.
I completely agree with everyone. These bricks are only Devil Dogs in sheep's clothing. Avoid them or be a disappointed as I was.
Well, I seem to have the same complaint about Suzy Q's as others.These new cakes are NOT devil's food cake, the old style were very dark, almost black with so much chocolate. The new ones are light colored, dry and tasteless. I'm not sure they should even be called Suzy Q's - as they are definitely NOT. They are small and the cream filling is as bad as the cakes. Not light and fluffy, but heavy and dense. The old style seemed to hold up okay, with a long shelf life. Why the changes? If it was because of expenses of manufacture, then the Hostess company will loose more money on the lack of sales. Maybe the younger generation will think they are fine, but anyone 40 years old and up will only purchase once, and then never again. While I am here, a word about Ding Dongs - same complaint, taste awful, dry, and a LOT smaller than they used to be. Won't purchase ANY Hostess product anymore. Am disappointed in all of them.
I buy the Hostess donettes mini frosted donuts. The only complaint I have is they are so good I have to be carefull and not eat a whole bag full. Love them
Just bought suzy as and they are awful. Hostess cakes have gone to the dogs! It's a shame, they use to be sooo good.
We bought a box of Suzy Q's when we saw them at the grocery store. I used to love them growing up. The box claimed "She's Back", but these were nothing like the original ones. They were very dry, not much cream filling and didn't even taste like chocolate. The old ones were actually devils food and were very moist with a lot of light creamy filling. NOT THESE...I will never buy these again. They were also smaller and not rounded on edges like before which looked like they made a huge sheet cake and cut it mechanically into squares. Again, very dry and not chocolate at all.
Hah! Too funny that I found your complaint . . . my feelings exactly. I bought a box yesterday and opened it today . . . omg! Half the size they used to be and like you said, cut edge, not rounded. I won't buy them again. Absolutely ridiculous.
hostess donette's glazed mini doughnuts
I purchased a bag of mini-doughnuts on Friday, June 30th, 2017. Today is Sunday, July 2nd, 2017. In the bag I have found about 3 doughnuts with blackish dots on them. I threw away the first two and then took a pic of the most recent one I found. The expiration date on the package is August 4th, 2017. I believe this is mold and I wanted to make you aware of it. Many thanks for the years of great products.
Lisa Dube
hostess crunch donettes
I recently purchased a package of your Hostess Donettes crunch Mini six pack. When I opened the package, the donuts were very dry and crumbly. When I took a bite, it was stale. I looked at the expiration date and it was stamped JUNE 17. 2017. I made the purchase on JULY 1. 2017. These donuts are 2 weeks old and should have been pulled from the shelf. I was aware of the date until I had already left, so it was too far to go back and return them to the store.
donettes powdered
I went to Am pm on June 29 in the morning and got a 10.5 oz bag of white powdered mini Donuts and I came Home and had one And It taste like Paint and Taste really Nasty I would Like my money back or A coupon if u have any questions please call me at [protected] I normally like those kind of donuts but they taste really nasty so please call me so we can talk about it thank you it made my stomach hurt and I throw it up.
donettes
I absolutely LOVE your Powered mini doughnuts. We buy at least 4 packages every month. BUT, this bag didn't have even ONE whole doughnuts, but smashed pieces of them in this purchase. I have never ever had a complaint about your products. But this was beyond crazy. Thank you for your time in reading my email.
Rebecca Biliti
25304 Samantha Dr, Chesterfield, MI
48051
Email: [protected]@me.com
I have a few photos of the contents of my bag of powered doughnuts. But I cannot include them in this email because I don't know how.
snowball
On 6/20/2017, I purchased an Individual two green colored packaged snowballs. One snowball did have creme filling. The other one did not have creme filling. I was looking into getting a refund or a courtesy package of a snowball cause those are one of my favorite snacks as I always purchase Hostess snacks. This was purchased at HEB and I purchased 4 snacks of Hostess from there.
mini muffins chocolate chip
The mini muffins chocolate chip were given to my 6 year old child. When I opened the pack for them and gave them the first muffin there was green fuz and white mold all over the muffin. 5 days before the sell by date. So gross and so disappointed as these were brought for travel and ease of breakfast. My child went without leaving me to go spend more money to feed them at a nearby fast food restaurant.
blue berry mini muffins
I purchased this box of blueberry muffins on 6/11/2017...from target and today is 6/14/2017...I opened a package and didn't look at the muffin and just put it in my mouth, and noticed it didn't taste right I swallowed some of the muffin and ran to bathroom and spit it out...noticed all the muffins in the bag are molded...I am sick to my stomach and disgusted ...I need to speak to someone ASAP this is not acceptable
donettes
RIDICULOUS! Everyone loves a little sweet now and then and this is the 3rd bag of mini chocolate donuts I bought that #1 are all melted together and it's a big mess and #2 broke in pieces! 2 different stores these were purchased at. Not a happy customer. I'm tired of wasting my money and your products are definitely not what they used to me. My poor kids...
suzy qs
The old Suzy Qs were delicious! I was so disappointed when they quit making them. Was sooooo excited to see them back on the shelf ONLY to be disappointed again ! They are dry and the filling is almost non existent! The old recipe was a moist delicious yummy cake filled with lots of sweet messy gooey cream filling! Bring back the original Suzy Qs!
zingers
06/06/2017
The only complaint I have is that the store where I do my shopping does not carry Zingers. They carry Hostess brand.
Each week I buy Hostess Twinkies, & Hostess Donettes. My favorites are Zingers. The store I shop at is Kroger & its located at 3970 Valley Gateway, Roanoke, VA 24012
Phone # [protected] Store # [protected].
I buy the Mini Crunch donuts but loved the ones u had for a limited time called Carrot Cake donuts. Will I be able to buy those again?
Can u send me any coupons for any of these items?
I hope someone reads this & can help me or direct me to the correct place. Hostess brand is my favorite.
Thank You
Brenda Wells
[protected]@gmail.com
hostess powdered mini donettes
I just purchased a bag the Powdered mini Donettes from Target 6/5/17. In never had a issue with the taste I always purchase the powdered mini donettes normally from a grocery store. This was a first time buy at target. The taste is bad I checked the expiration date and it's not till 7/5/17 on month from now. The taste of first biting it a gross bitter taste as if they had already gone bad. I only paid $2.00 for the bag but it still sucks that now I have to go back to the store and return them. I won't be buying them at target again and just sticking to grocery store buy only. I should have checked the expiration date at the store but it wasn't something I thought about at the time. I mean it's a month from not but they taste like they already went bad. Maybe wrong print on the date? I don't know
mini muffins
I bought a box of hostess brand mini muffins blueberry on 5/27/2017 and when i opened my little bag to have some for breakfas t the morning of 5/28/2017 i found that there is mold growing on them i have never had this problem before but this is gross and dont expect i will be buying them any more please keep a closer eye on what this company is packaging.
Thanks so much
Melissa beauregard
chocolate chip mini muffins
I bought a couple boxes of the mini muffins on May 21st. The are five individual packs of muffins in each box. The first two packs I had were fine. I opened the third pack this morning, May 25th, and found mold on each of the muffins. The best by date is June 16th. I am very saddened by this because these are one of my favorite go-to's for a quick breakfast. I would really only request a refund or replacement.
Hostess Brands Reviews 0
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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Hostess Brands. Make it specific and clear, such as "Incorrect Twinkies Expiration Date" or "Delayed Delivery of Hostess CupCakes".
4. Detailing the experience: In the complaint details section, describe your experience with Hostess Brands thoroughly. Mention the product or service you are complaining about, including any relevant dates and locations. Provide a clear description of the issue, such as a problem with the quality of a snack, incorrect labeling, or poor customer service. Include any steps you have taken to resolve the issue, such as contacting customer service, and the response you received from Hostess Brands. Explain how this issue has personally affected you, whether it's through financial loss, health concerns, or disappointment with the product.
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6. Filing optional fields: Use the 'Claimed Loss' field to quantify any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, specify what you would like Hostess Brands to do to resolve your complaint, whether it's a refund, an exchange, or another form of compensation.
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Overview of Hostess Brands complaint handling
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Hostess Brands Contacts
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Hostess Brands phone numbers+1 (646) 277-1228+1 (646) 277-1228Click up if you have successfully reached Hostess Brands by calling +1 (646) 277-1228 phone number 0 0 users reported that they have successfully reached Hostess Brands by calling +1 (646) 277-1228 phone number Click down if you have unsuccessfully reached Hostess Brands by calling +1 (646) 277-1228 phone number 0 0 users reported that they have UNsuccessfully reached Hostess Brands by calling +1 (646) 277-1228 phone numberInvestor Inquiries+1 (800) 483-7253+1 (800) 483-7253Click up if you have successfully reached Hostess Brands by calling +1 (800) 483-7253 phone number 0 0 users reported that they have successfully reached Hostess Brands by calling +1 (800) 483-7253 phone number Click down if you have unsuccessfully reached Hostess Brands by calling +1 (800) 483-7253 phone number 0 0 users reported that they have UNsuccessfully reached Hostess Brands by calling +1 (800) 483-7253 phone numberCustomer Service
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Hostess Brands emailsmarketing@hostessbrandsllc.com100%Confidence score: 100%SupportHostess@clynch.com100%Confidence score: 100%Media Contact
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Hostess Brands address7905 Quivira, Kansas City, Missouri, 66215, United States
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