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Hostess Brands Complaints 807

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3:51 pm EST
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Hostess Brands HoHos

Feb.27th 2023 i bought a box of hohos from publics, giving hostess a second chance after the last box i bought from publix was dry, i MEAN dry, needed a gallon of milk to wash it down, and again DRY, DRY, DRY, thats it Little debbies from now on . worst reputation is word of mouth, and im giving a ear full. VERY DISAPOINTED in Hostess. sell by date is 03/31/23. [protected]..27

the store is Publix on sw 27th MIAMI FLORIDA

Desired outcome: stop lying on the box that says MOIST lie!!!

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1:20 pm EST

Hostess Brands Hostess iced devil's food zingers

I bought a box of zingers from Walmart in lompoc ca. When I opened the box the zingers looked old the chocolate was hard. This isn't the first time it's happened alot of times. The date it happened was 2/25/23. Says best if used by April 4th 2023. They didn't taste good at all. The barcode number is [protected]. I unfortunately don't have a receipt I accidentally threw it away of course I want expecting this to happen.

Desired outcome: I would like a refund but like I said this isn't the first time it's happened. I hate the fact that obviously I can't open all the boxes and see what they look like.

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7:32 pm EST
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Hostess Brands Hostess HoHos

I bought this box of HoHOs because that is a main bedtime snack that my family has have had for the longest time now,and I'm not sure how or why but there is absolutely no filling in any one package of the snacks.im sure you could imagine my disappointment in this! I would hate to have to stop buying hostess products because this is an absolute disappointment and I'm truly hoping that this issue can be resolved as soon as possible.we would greatly appreciate it.

Desired outcome: We would like some kind of refund or replacement please

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10:46 pm EST

Hostess Brands Donettes powdered donuts

Purchased 2.23.23 from target. These donuts are extremely dry and I must say tasteless. I checked the date the it hasn't expired or close to the date but boy did it taste like it. Because I don't have a vehicle I can't take them back. So stuck with dry tasteless but stale tasting donuts. Very disappointed in this bag of donuts...sad face. I sent a picture, it even looks dry sorry to say that

Desired outcome: I want a better, tastier donuts. I don't think getting my money back for 2.59 will help. Just make them as before, not dry and taste good.

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shelbel32100@frontier.com
US
Feb 24, 2023 1:26 pm EST

I so agree they use to taste so good but not no more has a funny taste.

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4:42 pm EST

Hostess Brands Zingers

Long time Zingers and cupcakes fan and was always satisfied with your products until this current box of Zingers bought last week at Walmart. Cake and frosting tastes dry. The frosting does not completely cover the top of the cake and, on some cakes not on the top at all but partially on the sides if at all.

Where is your quality control?

I love these little cakes but am disappointed at the quality of this box.

Desired outcome: Improve your quality control please and would like a coupon for a box of Zingers

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7:10 am EST
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Hostess Brands Raspberry zingers

The first week of February I purchased a box of raspberries zingers from hostess it was purchased at Dollar general in Mexico Missouri. When I open the box I open a package and it looked to be very very Brown I've never seen them that dark with a hardly any coconut on the top of them at all and they tasted like I was chewing a piece of rubber and absolutely had no taste but disgust. I open several packages thinking that it might just be one but it was the whole box very disgusting and inedible I have eaten these things for 50 years and just don't want to try anymore because it just went my image of the raspberry zinger I will enclose pictures and I would like my money back even though I don't keep receipts I do have pictures of the box and the zingers and they are disgusting and I would like a refund or a coupon to replace them. one tasted funny when looking at the product I noticed it was molded open the second pack it was also molded I was very grossed out knowing I ate a molded Twinkie. Tammy Hancock

Desired outcome: Coupon to replace box or refund. They are not exactly cheap

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Cheryl Peaivler
US
May 11, 2023 7:46 pm EDT
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I bought box raspberry zingers almost 4.65 and cupcakes went to a mini cupcake. Pissed off cause they are so small won't buy anymore

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12:19 pm EST
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Hostess Brands Coffee cakes

Cinnamon streusel coffee cake.
We buy these at Sam's Club. They come 2 boxes. Several of the cakes in both boxes had little or no streusel topping.
Best by Jan. 30, 2023
J [protected]:32)12
They are much better with the topping.
Irene Thatcher
5008 Canyon Road
Mount Orab, Ohio 45154
[protected] leave message we don't answer unknown numbers
Husband threw away before I could take pictures of them.

Desired outcome: Replacement would be nice

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3:47 am EST
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Hostess Brands Raspberry Zingers

I bought a box of 10 raspberry Zingers from Kroger and all 10 were dried out and burnt. This is my favorite treat from Hostess followed by Ding Dongs because they are always so moist and delicious. That was definitely not the case this time. They really are inedible... I thought about giving them away to coworkers but decided they are just too awful to give away.

Desired outcome: Refund... coupon won't work because I have to do all my shopping online for delivery

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12:01 pm EST

Hostess Brands Hostess raspberry zingers

I bought a box of Raspberry Zingers yesterday from Jim's IGA in Ishpeming, MI. Out of 10 cakes there was 2 with little cream in them and the rest no cream at all. Very disappointed. We buy your product all the time which isn't cheap because we love Hostess. I will submit photos of the box and cakes. Thank you for your time and consideration in this matter. You can contact me by phone or email.

Christie Harmala

Desired outcome: I would like a box of Raspberry Zingers WITH cream. I won't pay the high dollar if there's a chance of no cream.

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5:57 pm EST

Hostess Brands Hostess bouncers

This product states 3 pieces per pack. However, only 2 pieces were in the pkgs.

In the photo, you will see 2 spots where the bouncers we're placed & a 3rd empty spot. After eating the last PKG, 2 pieces, I looked at the PKG and thought there should be 3 pieces in each PKG, and read that yes, there should be 3 pieces. So, I'm informing you of the incorrect packaging.

the Infovon the pkg is:
Best by Jan 12, 2023
11 03 23000A 30701:20
I'd like a replacement please.
Judith Nelson
1186 East 900 South #11
St George, Utah, 84790
[protected]
Thank you for your attention to this matter.
Judith Nelson

Desired outcome: Replacement of product, box of bouncers 5 pkgs of 3 pieces,in each of the 5 pkgs. Please, or coupon for 1 product box.

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7:46 pm EST

Hostess Brands Raspberry Zingers

On February 2nd 2023 I opened a pack of Raspberry Zingers (3 in a pack) that I had purchased the day before at a local Bellstore. They were close to burnt on the bottoms, & around the edges on the bottoms they were completely black. I went ahead and ripped the edges off & proceded to eat them. Tasted rubbery almost, just didn't taste right at all. Then realized there was absolutely no cream inside if it. Not a speck. I then checked the other 2 and neither of them had cream in them either.

Desired outcome: Coupons or refund for replacement

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johnlewis1946@gmail.com
US
Feb 07, 2023 6:21 am EST

This was a real surprise to me, more so than the ceam filled I am use to for my olod age of 76. Never miss a day to having one twinkie. When I tookj a large bite, no cream filling, not a drop of that sweet canady tasteing cream filling. I was surprised, and said hmm, not bad, and didn't miss the filling what so ever. Just thinking about it, made me wonder ho woften does this happen? I still loved that light grease feeling cake and getting sticky oil soaked fingers needing washed off of course. I was surprised just to be surprised there was no cream. I wish I would have taken notice and took a photo, but was prepared to do so with all the others in the box. But, darn they all had cream in them. I feel I was lucky to finally eat no cream twinkie. Especailly at 76 year sold. I can brag for a while lomnger, that I am the one that received a great twimkie with no filling. The filling was always great, but the surprise of none was the best! Thanks for coming back!

johnlewis1946@gmail.com

[protected]

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4:33 pm EST

Hostess Brands Twinkie

I purchased two packs of Twinkies at Circle K gas station come home open one pack and ate one tasted funny when looking at the product I noticed it was molded open the second pack it was also molded I was very grossed out knowing I ate a molded Twinkie so I called hostess and complain they said sorry mail you a coupon to replace the products when I received the coupons they were only worth half of what they cost at the gas station where I bought them Circle K would not accept the coupons thanks Hostess for the bad coupons and molded Twinkie things happen and I love Hostess I feel customer service really drop the ball on this one

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3:22 pm EST
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Hostess Brands Hostess soft white hotdog buns

I purchased two packs of your soft white hot dog buns on Tuesday January 24,2023 @Walgreen's. I have purchased there before without any problems. This time they began to mold by Saturday of the same week. The best by date is February 18, 2023. Which the reason that I have purchased them in the past. The buns normally stay soft and have never molded.

Desired outcome: I would like a refund for both packages for the cost of $3.49 each

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6:39 pm EST

Hostess Brands Hostess HoHos

I bought a box of 10 hohos a week ago, expiration date is February 13, 2023.

More than half of them were not edible. They were so stale, like maybe they were not packaged right and not sealed right. The chocolate coating looked OK, the cake part was hardened, dried out and stale. Very disappointing purchase. I had to throw half of them away. Tasting the stale cake made me not want to eat them anymore. It was disgusting 😒

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5:23 pm EST

Hostess Brands Hard Plastic in my Hostess

I was eating a zinger a few days ago and noticed a hard lump of plastic in it. It's black and pretty small, what's the deal with this, Hostess? About 5 other people talked about it on here and it still hasn't been brought up.

These zingers are one of my favorite snacks and i'm so dissapointed. I called in & they told me to send in the whole entire pack & piece.

Desired outcome: I'd appreciate a response about what it was, or atleast something to earn my trust back

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4:00 pm EST

Hostess Brands Hostess chocolate cupcakes

I bought Hostess chocolate cupcakes after finding myself fond of a off brand alternative that's available at the vending machines at work. To my surprise the hostess brand cupcakes were terrible. There is barely any frosting at all on a dry cake with lackluster cream. It's sad that a recognizable brand like Hostess has gone down hill so much. I mean [censored] when an imitation product is better than a original name brand they might as well shut down. I won't be stupid enough to buy any of your products in the future.

Desired outcome: I'd like an apology

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6:06 pm EST

Hostess Brands Chocolate cupcakes

On Dec 31, 2022 we bought 2 boxes of above at $3.50 each (total $7 plus tax) from family dollar store here in Tishomingo, Oklahoma. My only mistake was that I didn't check the expiration date, just paid for them and drove away. When my husband opened one, he eventually found out that they were expired on Dec 22, 2022 as stamped on the box. I sent an e-mail to the store to complain, but up to this time we haven't heard from them. I wished we could return them and replace with unexpired product.

My husband said, just throw them away.

Desired outcome: please refund or replace

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1:54 pm EST

Hostess Brands Hostess Cherry fruit pie

January 14th 2023

Purchased several cherry fruit pies with exp. 1/18/23.

Pies were thick inside like if expired. Not fresh cherry pies, the outside was cooked very dark and had partially missed the sweet coating. Not good Quality, definitely stale pies

Barcode [protected]

Purchased at DollarTree

Store#4950

23157 Telegraph Rd.

Brownstown Mi 48134

Desired outcome: I feel like someone didn't care about making these for the consumer

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6:25 am EST
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Hostess Brands Twinkies

Hi I purchased a box of twinkies from farm food stores in Stockton uk at the beginning of January with my usual shop, My self and husband thought the twinkies tasted of plastic and not nice at all put it in the bin on looking and checking the cakes in the box the appear to be mouldy! We have both been very I’ll off this vomiting and feeling I’ll.

Desired outcome: Reimburse

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12:04 am EST
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Hostess Brands Hostess powdered sugar donuts

I purchased the donuts today at the Bowling Green MO Dollar General store around 2 pm. Later this evening I decided to have a few for a snack. After eating a couple I noticed a burning sensation in my mouth and an odd spicy/burning sensation from the taste of them. The burning sensation in my mouth and throat has continued to get worse even though I have taken Benedryl to try and counteract it, I'm getting ready to take a second one in hopes this takes care of it. If not I will be contacting my telehealth to see what I need to do or possibly going to the Emergency Room as it is making my throat feel swollen and burning. I need to know what you have started putting into your product that would be causing this reaction. I will no longer be purchasing your products anymore.

Desired outcome: I want a response and also an apology and if any medical care is needed I want that to be reimbursed.

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About Hostess Brands

Screenshot Hostess Brands
Hostess Brands is a food company known for its range of snack cakes and baked goods. Their product lineup includes iconic treats like Twinkies, CupCakes, Ding Dongs, and Ho Hos. They cater to snack enthusiasts with a variety of flavors and seasonal offerings available in grocery stores and retailers across the United States.
How to file a complaint about Hostess Brands?

1. Log in or create an account: Ensure you are logged into your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary details to create one.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Hostess Brands. Make it specific and clear, such as "Incorrect Twinkies Expiration Date" or "Delayed Delivery of Hostess CupCakes".

4. Detailing the experience: In the complaint details section, describe your experience with Hostess Brands thoroughly. Mention the product or service you are complaining about, including any relevant dates and locations. Provide a clear description of the issue, such as a problem with the quality of a snack, incorrect labeling, or poor customer service. Include any steps you have taken to resolve the issue, such as contacting customer service, and the response you received from Hostess Brands. Explain how this issue has personally affected you, whether it's through financial loss, health concerns, or disappointment with the product.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as receipts, photos of the product, or correspondence with the company. Be cautious not to include sensitive personal information in the documents you upload.

6. Filing optional fields: Use the 'Claimed Loss' field to quantify any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, specify what you would like Hostess Brands to do to resolve your complaint, whether it's a refund, an exchange, or another form of compensation.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your desired outcome is reasonable and clearly stated.

8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to send your complaint to ComplaintsBoard.com for review and publication.

9. Post-Submission Actions: After submitting your complaint, check back regularly on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or even from Hostess Brands itself, so it's important to monitor the progress of your complaint.

Overview of Hostess Brands complaint handling

Hostess Brands reviews first appeared on Complaints Board on Oct 22, 2009. The latest review Strawberry two pack cupcake was posted on Aug 31, 2024. The latest complaint hostess donettes powdered sugar was resolved on Oct 04, 2019. Hostess Brands has an average consumer rating of 1 stars from 807 reviews. Hostess Brands has resolved 6 complaints.
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  1. Hostess Brands Contacts

  2. Hostess Brands phone numbers
    +1 (646) 277-1228
    +1 (646) 277-1228
    Click up if you have successfully reached Hostess Brands by calling +1 (646) 277-1228 phone number 0 0 users reported that they have successfully reached Hostess Brands by calling +1 (646) 277-1228 phone number Click down if you have unsuccessfully reached Hostess Brands by calling +1 (646) 277-1228 phone number 0 0 users reported that they have UNsuccessfully reached Hostess Brands by calling +1 (646) 277-1228 phone number
    Investor Inquiries
    +1 (800) 483-7253
    +1 (800) 483-7253
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    Customer Service
  3. Hostess Brands emails
  4. Hostess Brands address
    7905 Quivira, Kansas City, Missouri, 66215, United States
  5. Hostess Brands social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 07, 2024
Hostess Brands Category
Hostess Brands is ranked 10 among 22 companies in the Snack Foods category

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