IHOP’s earns a 1.2-star rating from 918 reviews, showing that the majority of diners are dissatisfied with their meals.
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food & wait time
We went to eat at your IHOP restaurant located in Midvale in Tucson, AZ on Wednesday, December 25, 2019, Christmas Day. We arrived around 2:30 pm, and placed our order. The restaurant was about 1/2 full, we ended up waiting over 1 hour to get our food order. I had ordered a BLT, which I don't understand why that would take an hour to make, when we finally...
Read full review of IHOPcharging for a fruit bowl
I'm unable to tolerate foods that contain flour or potatoes (toast, muffins or biscuits). Our waitress suggested a fruit bowl. I assumed there was no additional charge for this, but discovered I was mistaken. Manager did remove the charge, but I believe ihop is discriminating against people who cannot tolerate flour or potatoes due to being diabetic.
Read full review of IHOPmanager karen ellyson unethical behavior
I will give you 3 accounts of Karen Ellyson's behavior, that is real, and I have experience within this month. I have recently been informed that she may have Slandered me, and may be Guilty of Libel in my name, I have done nothing but try to help here in any way that I could in the month that I have worked for this company. If any Libel in my name has been...
Read full review of IHOP and 1 commentmanager
Not near enough people working day before thanksgiving not very busy and still took almost 1 hour before we got our food which is way to long for the people that were there tables sitting dirty for allmost that long people waiting for food or to get there order in it was not good. I was raised in a bar, restaurant for most of 15 years kinda no a little of...
Read full review of IHOPphilly cheesesteak
Ordered my Philly with no onions and no bread with bell peppers. After 30+ minutes I was given cold dry meat that looked like poorly scissor cut not sliced Carne asada with no bell peppers, "I have pics". The waitress Jayleen was very kind and asked if I wanted it heated up but I declined, she should've asked if I wanted it remade. Not only was the quality...
service in general
Walked in seen it was busy, that was fine, but then people started coming in after us and walking through finding their own seats while me and my friend patiently waited to be seated.
Staff was very rude, servers would look at us and walk away, no manager in sight, only then to be told 45 mins later we'll be right with you, and still then the manager comes and seats the people that came in after us, after we waited patiently. Set at table for another 30 mins before even seeing our server let alone have our drink orders taken, food was unthinkable at this point seeing how understaffed the place was. It was chaos.
I am very disappointed with the service and have a very hard time even wanting to come back.
unprofessional and too much pressure
I was visiting the ihop in orlando... First I will say that our service was great. Lindsey was the servers name and she was amazing. However, while eating we overheard one of the managers yelling at all the servers in a very loud and disrespectful tone... Very unappreciative of her employees... Second it was campaign time with children s miracle network...
Read full review of IHOPcarryout
I paid for food At 10:47 AM I didn't receive food until 11:30 food was a lukewarm I asked for a food to be remade they heated the food up and brought it back not the same quality I asked to talk to manager. manager came back with a remade omelette same pancakes I ask for a refund. After sitting in IHOP for almost an hour for bad service and no food I should...
Read full review of IHOPemployee
We when with the family to have dinner at this location with my new born baby and my husband and brother as we approach the place we park and walk towards the entrance when all of a sudden we get wet from Mop water and I look back and employee had throw a mop without taking of the water and had splashed us all over with dirty mop water and felt in my eye...
Read full review of IHOPworkplace
I actually currently work at the ihop in joplin. Was just told today that checks wont be arriving due to payroll not sending them out on time.. Lame.. And thank god its finally fall.. We have had a broken ac for the last 5 summers.. And since our remodel, they tore out the old floors, and are working on bare flat concrete in our kitchen area.. Cant even get...
Read full review of IHOPmanager hugo
I usually do not do this, but as a parent and manager myself. I feel that IHOP needs to replace the manager Named Hugo at the Durant IHOP in Oklahoma. My daughter worked there up until today! He is very rude to employees, he yells at them in front of others, all waitress uses the manager card, weather it is his, his wife's/ girlfriends, or the manager that...
Read full review of IHOPrude and disrespectful manager
I submitted a corporate complaint on October 2nd, after my family and I visited for breakfast September 29th. I was hesitant to complain because I'm usually one to just look the other way, BUT my kids were involved and were still talking about it days after so I just felt the need to reach out. I was sent a response 6 days ago saying someone would be...
Read full review of IHOPmanagement
At the Temple IHop, On 10/4 at 10:33pm, I was waiting to get my bill split and the waitress was asking the manager to come to the register to assist her in splitting the tickets. The manager (Danielle) very loudly yelled across the restaurant that she did not have time to assist our waitress in splitting our bill. She stated "I don't have time for that" this was not very professional and is not how a manager should conduct herself. The restaurant was full when she decided to yell this across the restaurant. Our waitress Ashley W was a very nice waitress and was very patient in waiting on the "manager" to come assist. The manager was sorting food while other employees stood around. I'm not sure as to why she "did not have time" for paying customers.
food cold and order not correct
I picked up a carry out order for my husband and I. Our food was cold and undress, and my husband's omelet was not as he asked for it. He ordered a loaded omelet and hashbrowns...omelet was supposed to have extra cheese and tomato added, plus no onion, and got the exact opposite. I ordered a BLT combo with fries and coleslaw. The bacon was hard and overcooked and both the sandwich and fries were ice cold. Please remedy this situation and feel free to call if you need anymore info from me. Thank you.
food quality
IHOP cyber hub gurgaon is where we went on September 22nd at 11:30 AM.
We had terrible breakfast experience. Everything we ordered was bad in taste and quality. The garden omlett my wife ordered smelled of bad oil. The strawberries on pancake were bitter and sour. Spaghetti bolognaise was so bad cannot explain- extremely sour, poor quality lamb pieces. The chocolate milkshake was so very sweet even my little 5 year old daughter who loves chocolate could not finish. For Rs 2000 it was the worst food experience we have had.
I had stayed and worked in the US for about 10 years and I was a frequent visitor to IHOP. Please audit the IHOP Cyber Hub Gurgaon and shut the damn place down if required as it is spoiling IHOP brand with pathetic customer experience.
food
The Red Velvet pancake should come back. it was my favorite thing there. i got it every time i went. most people enjoyed it. especially with the cream cheese frosting. no matter how sweet it was, it was delicious. Taking it away just because it was to sweet is not really a reason to take it away. if people didn't like it, they didn't have to eat it, or just order it with no cream cheese. i bet a lot of people was very disappointed when we found out it got taken away.
food poisoning
Hello my name is Marva Hughes I eat at ihop Location on Constitution in Colorado Springs Colorado I received food poisoning From the good it has caused major stomach inflamination I have had to take off work for 2 weeks I've been to the er where I got a ultrasound done I have to go to a gastrologist Because my stomach has not healed at all it is painful and...
thefts
On September 2nd I made 3 orders on the phone, when I went to pay for each separate order the waitress did not submitted the order in the computer she just opened her folder where she carries her tips and game me my change telling me that she owns me 22 cents because she didn't have them, as I noticed what she was doing I asked for a receipt she looked at...
Read full review of IHOPservice, cleanliness
My date of visit was 8-31-19. My husband and I arrived at 4:30 P.M. and there were NO other cars in parking lot. Walked into a totally filthy welcome mat at front entrance and 4 employees just sitting around doing nothing because of having and were given only one set and told she'd get us the other set. After waiting over 5 mins. for that, I got up and took some off of a nearby table. Our coffee was brought to us and there was no container on the table with sugar packets, so I had to get up and steal that from another table as well. It took what i felt was exceptionally long time to get our order considering no other customers were there. We waited almost 20 mins. for our order and then was shocked to see the size of the pancakes which weren't even as large as the saucers on our table. I commented on the size and was told they had recently cut down on the size. Additionally, they were cold and would not even melt the butter. When getting the syrup, the bottles had syrup dripped down the sides and were sticky all over. This is a fairly newly opened restaurant and our previous visits there have been pleasant. There is no excuse for the workers to be sitting around doing nothing though when they have no customers and not preparing everything for the next busy time while time allows.
manager ignoring my requests and being rude
I came to ihop to sit with a specific server and when I had asked to sit with her the manager had taken down our name and her name was written downed well (the server I wanted) but when I walked away I saw the manager scratch something out and roll her eyes. I come all the way from tennessee just to sit with my server and was denied the privilege of doing...
Read full review of IHOPIHOP Reviews 0
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About IHOP
The restaurant chain is known for its extensive menu of breakfast items, including pancakes, waffles, French toast, omelets, and breakfast sandwiches. In addition to breakfast, IHOP also offers a variety of lunch and dinner options, such as burgers, sandwiches, salads, and entrees.
One of the unique features of IHOP is its commitment to providing a family-friendly atmosphere. The restaurant chain is known for its bright and cheerful decor, as well as its friendly and attentive staff. Many IHOP locations also offer a kids' menu, making it a popular destination for families with young children.
In recent years, IHOP has expanded its menu to include a variety of international flavors and dishes. For example, the restaurant chain now offers Mexican-inspired breakfast items, such as churro pancakes and breakfast burritos, as well as Middle Eastern-inspired dishes like shakshuka.
Overall, IHOP is a beloved American institution that has been serving up delicious breakfast foods for over 60 years. With its extensive menu, family-friendly atmosphere, and commitment to quality, it's no wonder that IHOP remains a popular destination for breakfast lovers of all ages.
Overview of IHOP complaint handling
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IHOP Contacts
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IHOP phone numbers+1 (866) 444-5144+1 (866) 444-5144Click up if you have successfully reached IHOP by calling +1 (866) 444-5144 phone number 3 3 users reported that they have successfully reached IHOP by calling +1 (866) 444-5144 phone number Click down if you have unsuccessfully reached IHOP by calling +1 (866) 444-5144 phone number 5 5 users reported that they have UNsuccessfully reached IHOP by calling +1 (866) 444-5144 phone number+1 (818) 637-3079+1 (818) 637-3079Click up if you have successfully reached IHOP by calling +1 (818) 637-3079 phone number 1 1 users reported that they have successfully reached IHOP by calling +1 (818) 637-3079 phone number Click down if you have unsuccessfully reached IHOP by calling +1 (818) 637-3079 phone number 0 0 users reported that they have UNsuccessfully reached IHOP by calling +1 (818) 637-3079 phone number100%Confidence scoreVice President+1 (818) 240-6055+1 (818) 240-6055Click up if you have successfully reached IHOP by calling +1 (818) 240-6055 phone number 0 0 users reported that they have successfully reached IHOP by calling +1 (818) 240-6055 phone number Click down if you have unsuccessfully reached IHOP by calling +1 (818) 240-6055 phone number 0 0 users reported that they have UNsuccessfully reached IHOP by calling +1 (818) 240-6055 phone numberSenior Associate+1 (561) 881-4683+1 (561) 881-4683Click up if you have successfully reached IHOP by calling +1 (561) 881-4683 phone number 0 0 users reported that they have successfully reached IHOP by calling +1 (561) 881-4683 phone number Click down if you have unsuccessfully reached IHOP by calling +1 (561) 881-4683 phone number 0 0 users reported that they have UNsuccessfully reached IHOP by calling +1 (561) 881-4683 phone numberMedia Contact
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IHOP emailsinformation@ihop.com100%Confidence score: 100%Support
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IHOP address450 North Brand Boulevard, Glendale, Pennsylvania, 91203, United States
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IHOP social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 18, 2024
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