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I gave Just Answer my credoit card number which they were to charge if I was satisfied
with the answer from their "mechanic". The answer came the next day. It was, "Here is the answer to your question..." And that's all there was. There was no answer. I emailed them back and their reply was, "Yes it is just read it." I had my nephew who I a computer expert look at it and he said there was no more to the email than"Here is the answer to your question..." It was then I realized this must be a scam. They had charged my credit card $5.00 and $17.00. I called the credit card company and disputed the charges and told them I thought it was a scam. They called the 800 number of JustAnswer and we had a 3-way call. The man at just answer had a thick Chinese accent. I told him they said they wouldn't charge my card until I was satisfied with the answer. I said I wasn't satisfied and I thought JustAnswer was a scam, I got the refund because the credit card agent was on the line with us. Interesting that when I received the refund it had a tine and date on it that correlated with Beijng China! If 1, 000 people charge $22.00 and then think it's not worth disputing this scam makes $22, 000. If you don't dispute with your credit car company you may find a monthly charge from JustAnswer on your credit card. The Chinese man was trying to confuse the issue and say I bought a prescription to JustAnswer which I said I did not. If I were a little older and confused easily I see how this could be a lucrative scam that targets old people.
The complaint has been investigated and resolved to the customer's satisfaction.
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the reason for this complaint is they took money from the account without permission and i would like the£28 refunded
Claimed deposit would not be posted until question answered. Rammed the credit card deposit through immediately. I suggestg a class action to get rid of these scam artists. Any Takers?
I asked for information rgarding cushing disease in dogs but received n answer from the vet Iwas put in touch with but have een charged
for the service
I Glenys Riley of 890 Deptford road Clifton creek Vic 3875 Australia have not applied for this and I Want you to unsubscribe this as I do not even have this credit card as it was cancelled 6 months ago so I expect to be reimbursed for the charges that you keep billing this for what you are doing is not legal.
UNSUBSCRIBE YOU ARE SCAMMING ME AND I EXPECT MY REFUND IN FULL NOT EVEN A ACTIVE CREDIT CARD THIS WAS CANCELLED 6 MONTHS AGO AT LEAST
Just Answer is a total nonsense. Take your money and never able to communicate - frankly typical when dealing with the USA
I wish to discontinue this service I am being charged $48.00 and didn't use it this month. Please advise.
Betty Arrowood
i used just answer to aks a question on my artic cat snowmobile. I was given the wrong anwser. mechanic named racetech said i didnt have to split my crankcase but the local shop said I do and showed me the part and how it goes in. I would like my $28 back now please.
I asked a lawyer a question on Just Answer. When I ended up consulting with an attorney in person, I discovered that the answer Just Answer provided was wrong. I want my $28 back.
i phoned Just answer ONCE for which I was charged $20. subsequently I have ben charged regularly the same amount on my credit card without my permission and without having asked for further service f23e5
Wow looks like JA has some work to do with their service
i used this service once in march 2011 & your company is still deducting on my debit card ! i would like a refund please or i will take it further!
Please would you kindly direct me to the correct department in order to de-register from this site and to discontinue the $16.00 being debited to my account monthly. I was not aware that this has been happening for months.
I trust that I will not be charged for this request!
Many thanks for your help in this matter.
Warm regards
PATRICIA CRAVEN
Just Answer is a joke. I asked a neurological question and got a stupid answer. The so called doctor didn't even think about the question, he just gave a bull ### answer. So I cancelled the membership right away, and they still charged me, so now I am in the process of trying to get my money back.
I asked a question in relation to my Nissan Patrol and have NOT received an answer however they have charged my account. I've requested my money back but have heard nothing ... please respond !
I understood the last question I posed was to be NO CHARGE but heve now been charged AUD $22.51
Please arrange credit in due
course. JOHN KNIGHT
Do not waste your money on this website. No matter what you write to them, they initially attempt to charge you $38.00. They were all ready to "help" me with my problem with the MSN Home page when the problem turned out to be a Denial of Service problem, a problem over which they would have no control. Thank goodness I had enough sense to click off that web page in a hurry and I suggest anyone else do the same. It's a rip-off! Big time.
I paid a deposit for a question which was never answerd. I have requested a refund 4 times and no one has even replied to any of my e-mails. Dealing with this company will only lead to heartache, stay away!
I asked one off question and paid for it, received reply and just answer continues to deduct from visa account.
Some months ago I presented 'Just Answer' with some technical questions; some of which they answered reasonably well, and I paid them the suggested amounts.
On the 19th December, and again on 1st February they took £21 from my account.
I did not agree to this.
This company told me that they would stop charging my credit card in October. Since then, they have changed the charge from just answer for legal advice to just answer for veterinarian advice. I have paid them over $400 in monthly fees and this needs to stop. There has been no answer on their 800 line, and their website does not allow cancellations--DO NOT USE THIS SITE.
they answered one question did not help and they keep charging my account i sent them an e-mail to stop and for a refund but no answer
I went to Just Answer to ask for advice on how to prepare a Marriage Separation Agreement. I authorized payment of $30 for the answer. When I went to get my answer, they asked for an additional $38. No way! WOW -- WHAT A SCAM! Have asked for a refund and cancellation of subscription - most likely a long wait.
i cintacted just answer for a car related problem and was charged £11 for an answer but a year later i am still paying for the servise and it was a one off payment so i would like to have my money back please thanking you v gibson
Even though JustAnswer wbesite says you can edit your account and stop subscription it is not possible. I finally found a number for them with the BBB
JustAnswer LLC
Phone: [protected]
Fax: [protected]
View Additional Phone Numbers
PO Box 29045, San Francisco, CA 94129
Go to the website link for details
Go here for details: http://www.empowernetwork.com/sayyes/blog/this-is-a-review-of-the-website-just-answer-coming-from-a-mechanic-expert/
I CANSELED MY JUST TALK AND YOU ARE TAKEING 17 POUNDS AMONTH IWISH YOU TO RETURN ALL MONNIES BACK TO MY BANK ACCOUNT IF THIS I WILL TAKE ACTION, YOU PAY FOR WHAT YOU GET AND IVE HAD NOTHING FROM IWILL INFORM PAYPAL OF THE SITUATION YOU HAVE BEEN TAKEN IT FOR OVER 2 YEARS SO PLEASE RETURN ALL MONEY
P.S I AM A 78 YEAR OLD PENSIONER
THANK YOU
MR ALFRED MAY
Complaint is against the Just Answer company itself for taking money without authority and not providing a service
I thought they were a scam operation. Oh, I get it the name is Just Answer and that's what you got. This is the (answer) to your question. Technically they did not lie!
I PAID justanswer R590.00 for answer regarding my Jaguar car 2001 S-type V8 parts Front Lower Control Arm Bushes, now i simply do not get answers from them