JustAnswer review: Just answer memberships and misleading prices

Back in Oct 9, I made a call. The website said I could pay and not be a member. I did not want to be a member but pay for the call from the vet. Needless to say the misleading information resulted in a $2 and a $42 and a $39.70 charge that day. I however did not notice this. I than was charged Nov 9 last night for a $42 membership that I had no idea about. Not to mention the information I received from that call was not even close to what was happening as the vet told me to prepare my dog was dying. Yet he was indeed not.

I called today to make sure no more charges and to get a refund from yesterday and find out what happened with these other charges and ended up speaking to a very rude and non professional customer service representative that told me too bad you cant get refunded and gave me a bunch of BS about the charges. $2 to get a membership but $42 on top so I wasted $2 to start with and calls are not included. And I didn't even know I was signing up for a membership but yet thought I was paying $39.70 only to speak to a vet.

VERY MISLEADING COMPANY...