LaserShip review: Lasership/ontrac stole my packages twice now!

This company should be shut down. There are hundreds maybe thousands of theft complaints online regarding this company. Their drivers scan items as delivered even if they don’t go to the location. I told them my item was marked as “delivered at front door” just when my daughter was in front of the 2 apt building walking our dog and no one ever came to our front door. They simply said they’ll conduct an investigation and get back to me, hours later they tell me they checked all the trucks and my item is now considered lost. I told them if the item was in the truck and marked as delivered but was not then the driver is the last one holding my package so why the hell are you searching all trucks? This was last month and now they did the same exact thing with the same response. Both were orders from Victoria’s Secret. The packages are arriving to the Lasership location on Queens Blvd and never making it to their destination because they are stealing them! I am so angry because they have caused me to lose some great deals on items that are now sold out which were my daughters’ Christmas gifts. There’s a change.org petition with over 8000 signatures from victims of these crooks. They need to be shut down!