On 10/01/2023 I parked in a LAZ Parking lot at 305 S Congress Ave, Austin, TX as a tourist seeking to view the flight of the S congress Bridge Bats. There is no signage on the lot stating the cost of parking or any timeframe. I scanned the QR Code on the sign and completed payment of $15.55. The site verified payment and listed no timeframe. I received an emailed receipt but did not believe I needed to view it. Had I read all the way to the end of the receipt I would have seen that it listed a 2-hour time limit (FOR $15.55!) Fine, but I had no clue and there was no visible signage listing payment for 2 hours. The bats ran late and then there was traffic leaving the area and I did not get out of the parking lot until 30 minutes past the allotted time. I then received a Parking Notice from Parking Revenue Recovery Services for $92 or my vehicle would be booted. I appealed the notice in writing to LPR Appeals offering to pay an additional fee for the overage, even another $15.55. They offered a "deal" good for 14 days to pay $72 instead of $92. This is still extortive and deserves to be addressed. Tourism in Austin suffers at these practices as I will not return and live only 4 hours away.
Claimed loss: $72.
Desired outcome: A fair monetary resolution, not an extortive one based on lack of signage at the lot. Or add signs to the lot so others do not experience the problem. I am more than willing to pay an extra $15.55, $72 is extortive.