CB Parking LAZ Parking Extortionary fees for parking past paid time.

LAZ Parking review: Extortionary fees for parking past paid time.

Sadman27 of Van Alstyne, US

Oct 27, 2023 3:40 pm EDT

Verified customer

Featured review

On 10/01/2023 I parked in a LAZ Parking lot at 305 S Congress Ave, Austin, TX as a tourist seeking to view the flight of the S congress Bridge Bats. There is no signage on the lot stating the cost of parking or any timeframe. I scanned the QR Code on the sign and completed payment of $15.55. The site verified payment and listed no timeframe. I received an emailed receipt but did not believe I needed to view it. Had I read all the way to the end of the receipt I would have seen that it listed a 2-hour time limit (FOR $15.55!) Fine, but I had no clue and there was no visible signage listing payment for 2 hours. The bats ran late and then there was traffic leaving the area and I did not get out of the parking lot until 30 minutes past the allotted time. I then received a Parking Notice from Parking Revenue Recovery Services for $92 or my vehicle would be booted. I appealed the notice in writing to LPR Appeals offering to pay an additional fee for the overage, even another $15.55. They offered a "deal" good for 14 days to pay $72 instead of $92. This is still extortive and deserves to be addressed. Tourism in Austin suffers at these practices as I will not return and live only 4 hours away.

Claimed loss: $72.

Desired outcome: A fair monetary resolution, not an extortive one based on lack of signage at the lot. Or add signs to the lot so others do not experience the problem. I am more than willing to pay an extra $15.55, $72 is extortive.

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LAZ Parking Contacts

LAZ Parking phone numbers

+1 (855) 529-4040
+1 (855) 529-4040

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Customer Service

+1 (860) 522-7641
+1 (860) 522-7641

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Los Angeles Region

+1 (617) 424-3016
+1 (617) 424-3016

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Northeast Region

+1 (401) 270-4421
+1 (401) 270-4421

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Rhode Island

+1 (203) 331-1787
+1 (203) 331-1787

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Southern Connecticut

+1 (212) 265-2239
+1 (212) 265-2239

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New York, NY

+1 (215) 574-7024
+1 (215) 574-7024

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Pennsylvania

+1 (410) 385-8886
+1 (410) 385-8886

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Baltimore, MD

+1 (202) 667-3030
+1 (202) 667-3030

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Mid-Atlantic Region

+1 (404) 942-3908
+1 (404) 942-3908

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Georgia

+1 (615) 419-1556
+1 (615) 419-1556

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Tennessee

+1 (305) 913-4882
+1 (305) 913-4882

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Florida Region

+1 (407) 757-0907
+1 (407) 757-0907

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Jacksonville, Tampa, Orlando & Savannah, GA

+1 (513) 381-0767
+1 (513) 381-0767

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Cincinnati, OH

+1 (216) 621-3340
+1 (216) 621-3340

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Cleveland, OH

+1 (303) 291-1111
+1 (303) 291-1111

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Colorado

+1 (614) 222-0864
+1 (614) 222-0864

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Columbus, OH

+1 (312) 577-7985
+1 (312) 577-7985

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Illinois, Indiana & Minnesota

+1 (614) 688-0000
+1 (614) 688-0000

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Ohio State University

+1 (614) 264-4740
+1 (614) 264-4740

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Missouri

+1 (214) 720-7275
+1 (214) 720-7275

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Dallas - Fort Worth Metroplex

+1 (512) 472-4261
+1 (512) 472-4261

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Austin, TX

+1 (713) 659-8312
+1 (713) 659-8312

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Houston, TX

+1 (361) 883-7050
+1 (361) 883-7050

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Corpus Christi, TX

+1 (510) 250-2052
+1 (510) 250-2052

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Northwest Region

+1 (206) 452-2717
+1 (206) 452-2717

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Seattle, WA

+1 (858) 587-8888
+1 (858) 587-8888

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Southwest , San Diego, CA

+1 (714) 695-5959
+1 (714) 695-5959

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Orange County

More phone numbers

LAZ Parking emails

makahoshi@lazparking.com

99%
Confidence score: 99%

LAZ Parking address

15 Lewis Street, Hartford, Connecticut, 06103, United States

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Nov 20, 2024