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CB Parcel Delivery Services LBC Express attendant
LBC Express

LBC Express review: attendant

R
Author of the review
9:53 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Today I went to LBC SM Cebu Branch to claim the money sent to me. It was 4:07PM, I was glad that there were only few customers waiting (2-3 i guess). I went to the counter and filled out a claim form which i did immediately. After patiently waiting for almost an hour i went back to the counter to ask about my transaction since I've been waiting there for so long. When i got to the counter i was told that i did not filled out a transaction form and was ask to write again. After waiting for almost an hour i wasted my time for nothing because they lost my form and had to transact once again. If only they were that busy attending to many customers, i would have understood why it happened but they were not. there were only few customers one or two coming in and out from their office. I was furious because i wasted an hour for nothing and had to go through my transaction again. Im not asking to fire those employees for this mistake but i would want you to call their attention reprimand these people for not doing their job right. Because of this i would not want to recommend LBC to any of the people i know due to the inconvenience they caused me. I don't know if they value time but i hope they wont waste other people's time. Please improve your service this goes out to SM Cebu LBC Branch.

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  1. LBC Express Contacts

  2. LBC Express phone numbers
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    8%
    Confidence score
    Philippines
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    22%
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    18%
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    19%
    Confidence score
    Philippines, Business Solutions
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    14%
    Confidence score
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    4%
    Confidence score
    UAE
    More phone numbers
  3. LBC Express emails
  4. LBC Express address
    SM City Cebu, Cebu, Philippines
  5. LBC Express social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
LBC Express Category
LBC Express is ranked 18 among 104 companies in the Parcel Delivery Services category
#16 Parcel2Go.com Parcel2Go.com #17 Thailand Post Thailand Post #18 LBC Express LBC Express #19 The Professional Couriers / Tpcindia.com The Professional Couriers / Tpcindia.com #20 Postnord Postnord

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